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Casa Turquesa - Near Luxury Avenue Shopping Mall

4.0 star property
4-star beachfront aparthotel near Delfines Beach

Choose dates to view prices

Photo gallery for Casa Turquesa - Near Luxury Avenue Shopping Mall

Outdoor pool, pool umbrellas, sun loungers
Royal Suite | In-room safe, individually decorated, individually furnished
Presidential Suite, 2 Bedrooms, Ocean View | Living room | 42-inch flat-screen TV with satellite channels, TV
Double Queen Ocean View | In-room safe, individually decorated, individually furnished
Interior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Barbecue grill

Explore the area

Map
Cancun, QROO
  • Marlin Beach
    ‪8 min walk‬
  • Cancun Interactive Aquarium
    ‪17 min walk‬
  • La Isla Shopping Mall
    ‪17 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

View all photos for King Suite Ocean View

King Suite Ocean View | View from room

King Suite Ocean View

  • Studio
  • Ocean view
  • Sleeps 4

View all photos for Presidential Suite

Presidential Suite | Living area | 42-inch flat-screen TV with satellite channels, TV

Presidential Suite

  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 Queen Bed and 2 King Beds

View all photos for Suite, Garden View

Suite, Garden View | In-room safe, individually decorated, individually furnished

Suite, Garden View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Royal Suite

Royal Suite | In-room safe, individually decorated, individually furnished

Royal Suite

  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Loft King Suite Ocean View

In-room safe, individually decorated, individually furnished

Loft King Suite Ocean View

  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Studio

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite With Garden View

In-room safe, individually decorated, individually furnished

Suite With Garden View

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Loft With Ocean View

In-room safe, individually decorated, individually furnished

Loft With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed(s)

View all photos for Suite With Ocean View

In-room safe, individually decorated, individually furnished

Suite With Ocean View

  • Ocean view
  • Sleeps 6
  • 1 King Bed(s) and 2 Queen Bed(s)

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About the neighborhood

Cancun

Beachfront retreat .Your stay at this Zona Hotelera aparthotel places you within 3 miles (5 km) of La Isla Shopping Mall and Iberostar Cancun Golf Course. Kukulcan Plaza Shopping Mall and Luxury Avenue Shopping Mall are also within half a mile (1 km).
View more Aparthotels in CancunOpens in a new window

What's nearby

  • Kukulcan Plaza Shopping Mall - 2 min walk - 0.2 miles
  • Marlin Beach - 8 min walk - 0.4 miles
  • Cancun Interactive Aquarium - 17 min walk - 0.9 miles
  • La Isla Shopping Mall - 17 min walk - 0.9 miles
  • Aquaworld - 4 min drive - 2.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪La Veranda - ‬7 min walk
  • ‪El Fish Fritanga - ‬10 min walk
  • ‪Ilios Restaurant - ‬12 min walk
  • ‪mb Restaurant - ‬13 min walk
  • ‪Taboo Cancun - ‬18 min walk

About this property

Casa Turquesa - Near Luxury Avenue Shopping Mall

4-star beachfront aparthotel near Delfines Beach
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. An outdoor pool, a library, and a terrace are also featured at the boutique Casa Turquesa - Near Luxury Avenue Shopping Mall. The aparthotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this 4-star Cancun aparthotel.

  • 1 building
  • 30 guestrooms or units
  • 4 levels
  • Built in 1991
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • BBQ grill(s)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Casa Turquesa - Near Luxury Avenue Shopping Mall offers 30 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers with rainfall showerheads. This Cancun aparthotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Portuguese, Spanish

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Property amenities

Beach

  • On a white sand beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Car recommended
  • Free self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)

Restaurants on site

  • El Mirador
  • Pool Bar

Dining

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 150 to 380 for adults and MXN 80 to 200 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Library
  • Piano

Outdoor areas

  • Barbecue grill
  • Terrace

Laundry

  • Dry cleaning/laundry service

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near the ocean
  • On the waterfront

Things to do

  • Golfing nearby
  • Outdoor pool (guest access) nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 30 units
  • 4 floors
  • Beaux Arts architecture
  • Built in 1991
  • Individual decor
  • Individual furnishings
  • Reception hall

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Casa Turquesa - Near Luxury Avenue Shopping Mall

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 380 for adults, and MXN 80 to 200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Turquesa
Casa Turquesa Cancun
Casa Turquesa Hotel
Casa Turquesa Hotel Cancun
Casa Turquesa Hotel Tulum
Casa Turquesa Tulum
Casa Turquesa

Frequently asked questions

How close is Casa Turquesa - Near Luxury Avenue Shopping Mall to the airport?

Casa Turquesa - Near Luxury Avenue Shopping Mall is 12.3 mi (20-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Casa Turquesa - Near Luxury Avenue Shopping Mall?

As of Apr 9, 2025, prices found for a 1-night stay for 2 adults at Casa Turquesa - Near Luxury Avenue Shopping Mall on Apr 10, 2025 start from $117.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Casa Turquesa - Near Luxury Avenue Shopping Mall have an airport shuttle?

Airport shuttle services are not available at Casa Turquesa - Near Luxury Avenue Shopping Mall.

How close is Casa Turquesa - Near Luxury Avenue Shopping Mall to the beach?

This aparthotel is on the beach. Don't forget your sunscreen!

Does Casa Turquesa - Near Luxury Avenue Shopping Mall offer free breakfast?

Free breakfast isn’t offered at Casa Turquesa - Near Luxury Avenue Shopping Mall, but cooked-to-order breakfast is offered for a fee of between MXN 150 and 380 for adults, MXN 80 and 200 for children. It's available every day from 7 AM to 11 AM.

Is there a casino at Casa Turquesa - Near Luxury Avenue Shopping Mall?

No, there is no casino at this aparthotel, but Royal Yak Casino and Sports Book (17-min drive) and Dubai Palace Casino (18-min drive) are nearby.

What time is check-in at Casa Turquesa - Near Luxury Avenue Shopping Mall?

Check-in begins at 3:00 PM.

Is there free parking at Casa Turquesa - Near Luxury Avenue Shopping Mall?

This aparthotel offers free self parking.

Does Casa Turquesa - Near Luxury Avenue Shopping Mall have a pool?

Casa Turquesa - Near Luxury Avenue Shopping Mall features an outdoor pool.

Does Casa Turquesa - Near Luxury Avenue Shopping Mall have a restaurant?

Casa Turquesa - Near Luxury Avenue Shopping Mall is home to El Mirador, which features international cuisine, pool views, and a poolside location.

Does Casa Turquesa - Near Luxury Avenue Shopping Mall have a spa?

There are no spa services available at this aparthotel.

How close is Casa Turquesa - Near Luxury Avenue Shopping Mall to downtown Cancun?

Casa Turquesa - Near Luxury Avenue Shopping Mall is 0.2 mi away from Avenida Kukulkan.

Casa Turquesa - Near Luxury Avenue Shopping Mall Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 445 out of 1075 reviews
Rating 8 - Good. 258 out of 1075 reviews
Rating 6 - Okay. 141 out of 1075 reviews
Rating 4 - Poor. 110 out of 1075 reviews
Rating 2 - Terrible. 121 out of 1075 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marjorie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Such a cool property! Beautiful pool and beach with fantastic service!
Stayed 1 night in Jan 2025

8/10 Good

Wayne

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
I like the location, proximity to the beach, the price, the security, it was quiet and relaxing. I didn't like that the shower didn't work and the tub was unusable, and the walls were falling apart.
Stayed 3 nights in Dec 2024

4/10 Poor

LAZARO

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
- Really poor maintenance hotel. - Main entrance pavers with holes and uneven. - Entrance full of cats - Holes in the ceiling and walls. - Sliding doors hardly open. - Locked windows. - Inoperable Elevator. Need to take a two floor spiral staircase with the luggage. - Inoperable and dirty Jacuzzi. - Disgusting and dirty showers with mold. Need to take shower with sandals. - Hot water limited . Every single day we ended taking cold showers. - Uncomfortable mattress and hard pillows . - One remote control for both rooms splitters. - Outlets with no plates and electrical cables hanging representing a hazard. - Limited kitchenette: no microwave, dirty Refrigerator with mold. Not enough to keep an ice cream solid. - Slow and ntermittent Internet The positive side of the staying is the location, Beach access’s and pool. The hospitality service and amicability
Stayed 5 nights in Dec 2024

10/10 Excellent

Laurie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had taken a red eye. We arrived at 9:30am and were given a room, which we were grateful for! The Diamante (Diamond) garden view room was about 40 steps to the pool and then stairs to the ocean. The people were friendly. The beach was a bit choppy, but we jumped the waves. We felt safe walking to Soriana at 10 pm. We loved all the kitties, too-no bugs etc.
Stayed 6 nights in Dec 2024

10/10 Excellent

Jessika

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
El hotel muy bien, habitación amplia, limpia y segura. A la orilla de la playa. Con restaurante a la carta. Excelente servicio de Eduardo en recepción, de la sra de la caseta en la entrada y de los meseros del restaurante.
Stayed 3 nights in Dec 2024

4/10 Poor

Carter

Traveled with family
Disliked: Cleanliness, room comfort
Property needs maintenance
The property is in need of basic maintenance. The driveway is crumbling, the tennis court is ridiculous. The inital room we were assigned should not even be used for guests as it has no view and junk behind the patio door which is the access to the pool/beach. There was sand and insects on the furniture. Basic cleaning isn't being done here. We left early but got a refund for the remaining days.
Stayed 4 nights in Dec 2024

10/10 Excellent

Benigno, anaheim

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great ocean view.

4/10 Poor

Sonia, Houston

Liked: Cleanliness
I would like to request a refund for my stay. The sliding doors of my room were jammed and not working. I went to bed with the patio ground floor terrace doors open and not able to lock ?? The property stated they would give me refund but has to come from Expedia. Please follow up with me ASAP and contact the property regarding my stay Dec ,25, 2024 for 1 night.
Stayed 1 night in Dec 2024

10/10 Excellent

Benigno, anaheim

Liked: Cleanliness, amenities, property conditions & facilities
Great value
Stayed 2 nights in Dec 2024

2/10 Terrible

Saurabh

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Stay away. Avoid at all cost. Only becaus of cost location, you may fall prey to this hotel. Unfortunately, I booked 5 nights stay and left in 1. ISSUES (Also shared with front desk and you will find in this and all other reviews of this hotel): - Old and rusted, cheap and bad infra. - With family, not even a chance to stay. - only because of location, god knows why the owner is not upgrading it. - Found ants in room, bed, table. - Bathtub in balcony was broken, rusted and useless. - Faced water problem in morning, our day tour plan ruined because of that. - Obscene and naked photos (large and huge) are in the lobby, including the statues and few scary ones as well. - There is this negative vibe as soon as you enter. - Now I know why its usually empty. Read in comments and witnessed, you will barely find a couple of guest, I bet not staying for more than a day or 2. Suggestion: If you want a cost effective hotel, go for Residence Inn by Marriott at the south end of hotel zone. Using taxi (uber / didi) is worth it to reach any place in hotel zone. Experience: Do not book for more than 1 night even if you plan to take a chance. I bet it will be available if you like and plan to extend. I had to pay penalty of 1 night charge extra for cancellations (even after their problems of water and dirt) Recommendation: Not at all recommended.
Stayed 5 nights in Dec 2024

6/10 Okay

Soroush

Stayed 4 nights in Dec 2024

2/10 Terrible

Luis Alberto

Disliked: Cleanliness, property conditions & facilities
Not recomended for the price..
Stayed 2 nights in Dec 2024

8/10 Good

mir

Liked: Cleanliness, property conditions & facilities
I was satisfied and would be staying again the only problem was the douche that could be replaced for sure not a big deal!
Stayed 6 nights in Dec 2024

2/10 Terrible

David, Las Vegas

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I recently stayed at [Hotel Name], and unfortunately, it was a very unpleasant experience. The building itself felt extremely old and in dire need of maintenance. The first impression was disappointing, with peeling paint, creaky floors, and outdated décor that looked like it hadn't been updated in decades. The room I was assigned had a musty smell, and the furniture was worn out and uncomfortable. The bathroom was no better, with chipped tiles and a shower that barely worked. It was difficult to get a good night’s sleep due to the thin walls and the noise from the street outside. It seemed like no effort was made to maintain the basic facilities, and it was evident that the hotel hadn’t been properly cared for in years. The staff were polite but not very helpful in addressing the issues. When I mentioned my concerns, there was no effort to resolve them or even offer an alternative solution. The hidden fees left me feeling incredibly frustrated and misled. When I booked my stay, the price seemed reasonable, but once I checked in, I was hit with unexpected additional charges that I had no prior knowledge of. that wasn’t mentioned anywhere in the booking process. Then, To make matters worse, the hotel staff didn’t seem apologetic or willing to explain why these fees were necessary. I felt taken advantage of, and it really detracted from the overall experience. I understand that some hotels charge extra fees, but the lack of transparency at this hotel was completely unaccep
Stayed 4 nights in Nov 2024

8/10 Good

Irina

Liked: Room comfort
Not for everybody, but we would stay again
If you are looking for an ultimately predictable and in some ways rather bland experience like you would expect to get from Marriott or Hilton (not that I’m knocking these at all), then you probably won’t be choosing this hotel. The hotel is maybe best compared to an affluent older lady with a glamorous past who enjoys the nice things in life. Based our my room and all the others I saw, the rooms are very generous, have wonderful balconies, have bathrooms with separated toilet/bath/shower, have dressing rooms, have beautiful artwork, have fridges, have classic grand furniture, have huge beds, have wonderful views out over the pool and out to sea. I’m sure there is lots more I have missed. However, with this comes aspects that are no longer quite so fresh. It also doesn’t have quite the consistency of the big brands. For example, the drive has some lose stones, you need to ask if you want an iron and parts of the facade would benefit from some maintenance. If you aren’t put off, you also get to see the owners beautiful and extensive artwork and sculptures. Would I return… absolutely… 100%… the potential criticisms are easily offset by the benefits. Loved it. Of all the criticisms that I read in advance, I do agree that the mattress is very firm… It isn’t like sleeping on a rock as someone suggested, but it’s definitely firm… but not a problem in my view
Stayed 2 nights in Dec 2024

10/10 Excellent

Tracy

Traveled with group
Liked: Cleanliness, room comfort
Amazing staff
Although the hotel needed some upgrades, it was very beautiful with a lot of special touches. The staff were amazing. They were super friendly and helpful. And quickly became our friends. it felt like we were visiting friends in their large mansion. It was really nice to be right on the ocean. The restaurant and pool was great too.
Stayed 2 nights in Nov 2024

8/10 Good

Pranab

Traveled with partner
Liked: Cleanliness
Property is nice. I think there is lack of maintenance staff but at this price it is a great deal
Stayed 1 night in Nov 2024

2/10 Terrible

niccole

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The worst stay experience ever in hotel zone area. The facility was outdated, with old pictures along with non family friendly statue of women. The room was clean and big. Unfortunately the back sliding door to did not lock, A/C had smell mold when turned on, toilet flooded, shower door did not block water from everywhere. The walk way to rest of bathroom was wet afterwards.The sunken in jacuzzi tub did not work inside room nor the tub outside in patio. Even worse, I paid in advance for one night stay. When I attempted to check out from the facility, they tried to overcharge me for four night stay. Had to get Expedia representative to step in to help, even after I showed my receipt. Not a place to recommend but to avoid at all cost.
Stayed 1 night in Nov 2024

2/10 Terrible

YIZHAR

Disliked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

MIRNA

Traveled with group
Liked: Cleanliness
Disliked: Room comfort
It’s sad that a property with so much potential… lack of maintenance to the property makes the stays literally sad the building is extremely poorly maintained the staff is really friendly and eagerly to assist always the location couldn’t be more exquisite… hopefully they will update the building soon
Stayed 5 nights in Oct 2024

10/10 Excellent

Jesus

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our time in Casa Turquesa, all the staff were very friendly, welcoming and helpful. Building is old, but a lot more beautiful than the ones around, a truly hidden jewel! We will be back!
Stayed 2 nights in Oct 2024

6/10 Okay

William

Liked: Cleanliness
This is an older property that is very basic and shows it's age. It's very affordable, clean, and comfortable. The location is excellent with many shopping options and the beach is very clean and beautiful. For the price and location you can't beat it. You have to weigh all the factors.
Stayed 6 nights in Sep 2024

10/10 Excellent

Phillippe

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a place that demonstrates the inadequacy of the “5-star” rating system. While this may not be an ultra-lux accommodation, what it lacked in pomp in circumstance was made up by character, location, value and charm. This is a hotel that has yields memories of an earlier epoque; a marble and exotic Time Machine. Our room had a large king size bed, spacious bathroom with shower, changing room and bath. However the incomparable ocean view, peaceful environs and obliging hosts are what makes this a must re-visit spot for our family. Our new gem in Cancun.
Stayed 1 night in Sep 2024

8/10 Good

Norella

Stayed 1 night in Aug 2024

4/10 Poor

Chayakan

Liked: Room comfort
Great location
Hotel looks nice but the bath tub are very old hard to use it .the location is great , close to everything
Stayed 1 night in Aug 2024