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Hotel Universel

3.0 star property
3-star hotel near Laval University

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Photo gallery for Hotel Universel

Spa
Exterior detail
Reception
Spa
Plasma TV

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • 24/7 front desk

Explore the area

Map
2300, chemin Sainte-Foy, Québec City, QC, G1V 1S5
  • Laval University
    ‪1 min walk‬
  • PEPS
    ‪11 min walk‬
  • Laurier Quebec
    ‪3 min drive‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio (Unilofts Building)

Standard Studio (Unilofts Building) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Studio (Unilofts Building)

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Jetted Tub

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

  • 390 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Québec City

Sainte-Foy-Sillery-Cap-Rouge stay.Within a 10-minute walk of this Sainte-Foy-Sillery-Cap-Rouge hotel, you'll find Laval University and Cegep de Sainte-Foy. Also, PEPS is within half a mile (1 km) and Laurier Quebec is within 2 miles (3 km).

What's nearby

  • Laval University - 1 min walk - 0.1 miles
  • PEPS - 11 min walk - 0.6 miles
  • Laurier Quebec - 3 min drive - 1.6 miles
  • Grande Allée - 4 min drive - 1.9 miles
  • Laval University Hospital - 5 min drive - 2.3 miles

Getting around

  • Quebec Sainte-Foy Station - 16 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 15 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬11 min walk
  • Boston Pizza
  • ‪Shaker Cuisine & Mixologie Québec - ‬5 min walk
  • ‪ThaiZone - ‬5 min walk

About this property

Hotel Universel

3-star hotel near Laval University
Hotel Universel offers its guests an indoor pool, a health club, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

There's an onsite business center. A nightclub, a terrace, and a vending machine are also featured at the business-friendly Hotel Universel. Free self parking is available.

This 3-star Québec City hotel is smoke free.

  • 1 building
  • 182 guestrooms or units
  • 4 levels
  • Nightclub
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Universel offers 182 air-conditioned accommodations with hair dryers and irons/ironing boards. Plasma televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Languages

English, French

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekend English breakfast available 7:00 AM to 10:30 AM for a fee: CAD 15 to 20 for adults and CAD 15 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Health club
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Plasma TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately CAD 15 to 20 for adults, and CAD 15 to 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, debit cards, and cash.
    For guests' safety, the property includes a smoke detector in each accommodation.

Property Registration Number 006160, 2025-12-31

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Universel
Hotel Universel Quebec
Universel Hotel
Universel Quebec
Auberge Universel Hotel
Hotel Universel Quebec Quebec City
Hotel Universel Hotel
Hotel Universel Québec City
Hotel Universel Hotel Québec City

Frequently asked questions

How close is Hotel Universel to the airport?

Hotel Universel is 7.1 mi (15-min drive) away from the Quebec City Jean Lesage Intl. Airport (YQB) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Universel?

As of Apr 19, 2025, prices found for a 1-night stay for 2 adults at Hotel Universel on Apr 28, 2025 start from $93.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Universel have an airport shuttle?

Airport shuttle services are not available at Hotel Universel.

How close is Hotel Universel to the beach?

This hotel is 6.1 mi (15-min drive) from Baie de Beauport.

Does Hotel Universel offer free breakfast?

Free breakfast isn’t offered at Hotel Universel, but English breakfast is offered for a fee of between CAD 15 and 20 for adults, CAD 15 and 20 for children.

Is there a casino at Hotel Universel?

No, there is no casino at this hotel.

What time is check-in at Hotel Universel?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Hotel Universel?

This hotel offers free self parking.

Does Hotel Universel have a pool?

Hotel Universel features an indoor pool.

Does Hotel Universel have a restaurant?

Hotel Universel is home to Boston Pizza Restaurant, which features Italian cuisine.

Does Hotel Universel have a spa?

There are no spa services available at this hotel.

How close is Hotel Universel to downtown Québec City?

Hotel Universel is 3.8 mi away from Québec City.

Hotel Universel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 553 out of 2008 reviews
Rating 8 - Good. 625 out of 2008 reviews
Rating 6 - Okay. 440 out of 2008 reviews
Rating 4 - Poor. 235 out of 2008 reviews
Rating 2 - Terrible. 155 out of 2008 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Stayed 2 nights in Jan 2025

6/10 Okay

Denis

Stayed 2 nights in Jan 2025

8/10 Good

David

Stayed 1 night in Jan 2025

8/10 Good

Mia

Traveled with family
Disliked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Karina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Julie

Stayed 1 night in Dec 2024

8/10 Good

Dusanka

Liked: Cleanliness, staff & service, property conditions & facilities
clean, very comfortable bed, WF and Roku TV was great
Stayed 1 night in Jan 2025

8/10 Good

Joan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
We had to wait for our room as it was not ready on the time when we checked in.
Stayed 2 nights in Jan 2025

10/10 Excellent

Fanny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

samira hachem guita

Stayed 1 night in Dec 2024

6/10 Okay

Elsa

Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

bianka

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Mike

Lack of storage for clothes. The bed was very stiff.
Stayed 4 nights in Dec 2024

4/10 Poor

Daniel

Traveled with family
Liked: Cleanliness
Basic accommodation Rooms were clean but very noisy during the night. Hot tub was cold. Inside Pool was very appreciated by my daughter (7yrs old) and temperature was good.
Stayed 1 night in Dec 2024

6/10 Okay

Besim

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

Jessica

Its okay
Stayed 2 nights in Dec 2024

2/10 Terrible

Sindy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Nicholas

Traveled with family
Liked: Staff & service
Staff were really helpful. Didn't like that there is no complimentary continental breakfast. Shortage of towels.
Stayed 2 nights in Dec 2024

4/10 Poor

Amine

Traveled with family
Stayed 1 night in Dec 2024

10/10 Excellent

Mohil

Stayed 2 nights in Dec 2024

6/10 Okay

andrew

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms are old and bed mattress was due to be changed. Lobby is clean but rooms are old and require a facelift.
Stayed 1 night in Dec 2024

2/10 Terrible

Djaffar

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
L’Hotel Universal de Québec, n’est vraiment plus ce qu’il était ! Je viens au moins une à deux fois par année et l’hôtel agonise d’année en année. Il faut arrêter l’hémorragie. Le service, les installations ont prit de sérieux coups au flanc. Même les serviettes à la piscine, faut attendre 30 mn pour voir une serviette propre! Ça me désole ! La piscine est froide, le spa est à 20 degré … y a t il un pilote dans l’hôtel ?
Stayed 2 nights in Dec 2024

6/10 Okay

celia

Stayed 2 nights in Dec 2024