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DoubleTree by Hilton York

4.0 star property
4-star hotel near Shambles

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for DoubleTree by Hilton York

Exterior
Courtyard
Room, 1 Double Bed (Cosy Room) | In-room safe, individually decorated, desk, blackout drapes
Business center
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Pet friendly
    Pet friendly

Explore the area

Map
St Maurices Road, York, England, YO31 7JA
  • York St. John University
    4 min walk
  • Shambles
    5 min walk
  • York Minster
    6 min walk
  • Leeds (LBA-Leeds Bradford)
    57 min drive

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | In-room safe, individually decorated, desk, blackout drapes

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible

In-room safe, individually decorated, desk, blackout drapes

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

In-room safe, individually decorated, desk, blackout drapes

Family Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Cosy Room)

In-room safe, individually decorated, desk, blackout drapes

Room, 1 Double Bed (Cosy Room)

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Duplex)

Room, 1 Double Bed (Duplex) | In-room safe, individually decorated, desk, blackout drapes

Room, 1 Double Bed (Duplex)

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | In-room safe, individually decorated, desk, blackout drapes

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | In-room safe, individually decorated, desk, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | In-room safe, individually decorated, desk, blackout drapes

Junior Suite, 1 King Bed, Non Smoking

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (2 Rooms)

In-room safe, individually decorated, desk, blackout drapes

Family Room (2 Rooms)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | In-room safe, individually decorated, desk, blackout drapes

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds
Indoor pool
Novotel York Centre
Pool
Pet friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1001)
The price is $139
per night
$167 total
includes taxes & fees
Nov 19 - Nov 20
Novotel York Centre

About the neighborhood

York

City center retreat .Within a 10-minute walk of this The Groves hotel, you'll find Shambles and York Minster. Merchant Adventurers' Hall and Jorvik Viking Centre are also within half a mile (1 km).

What's nearby

  • Shambles - 5 min walk
  • York Minster - 6 min walk
  • Jorvik Viking Centre - 10 min walk
  • York Dungeon - 10 min walk
  • York National Railway Museum - 19 min walk

Getting around

  • York Station - 15 min walk
  • Leeds (LBA-Leeds Bradford) - 57 min drive

Restaurants

  • ‪The Black Swan - ‬6 min walk
  • ‪The York Roast Co - ‬5 min walk
  • ‪200 Degrees Coffee - ‬6 min walk
  • ‪The Snickleway Inn - ‬3 min walk
  • ‪The Old White Swan - ‬5 min walk

About this property

DoubleTree by Hilton York

4-star hotel near Shambles
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 4 meeting rooms are available.

Public spaces have free WiFi. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton York.

Smoking is allowed in designated areas at this 4-star York hotel.

  • 1 building
  • 143 guestrooms or units
  • 4 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton York offers 143 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually decorated. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Italian, Spanish

Property amenities

Family friendly

  • Free crib
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.2 miles (GBP 15 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 14.95 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 14.95 for adults and GBP 7.50 for children
  • Nearby parking fee: GBP 15.00 per day (984 ft away)
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Monkbar Hotel York
Monkbar York
Monkbar
Hotel Monkbar
DoubleTree by Hilton York York
DoubleTree by Hilton York Hotel
DoubleTree by Hilton York Hotel York

Frequently asked questions

How close is DoubleTree by Hilton York to the airport?

DoubleTree by Hilton York is 31.6 mi (57-min drive) away from the Leeds (LBA-Leeds Bradford) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton York?

As of Nov 5, 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton York on Nov 14, 2024 start from $155.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton York have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton York.

Does DoubleTree by Hilton York offer free breakfast?

Free breakfast isn’t provided at DoubleTree by Hilton York, but full breakfast is offered for a fee of GBP 14.95 for adults and GBP 7.50 for children. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at DoubleTree by Hilton York?

No, there is no casino at this hotel.

What time is check-in at DoubleTree by Hilton York?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at DoubleTree by Hilton York?

Free parking is not available at this hotel.

Does DoubleTree by Hilton York have a pool?

DoubleTree by Hilton York does not have a pool.

Does DoubleTree by Hilton York have a restaurant?

DoubleTree by Hilton York is home to The Yorkshire bar & grill, which features local cuisine and light fare.

Does DoubleTree by Hilton York have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton York to downtown York?

DoubleTree by Hilton York is 0.3 mi away from York.

Reviews

8.0

Very Good

Rating 10 - Excellent. 399 out of 1001 reviews" "
Rating 8 - Good. 305 out of 1001 reviews" "
Rating 6 - Okay. 164 out of 1001 reviews" "
Rating 4 - Poor. 92 out of 1001 reviews" "
Rating 2 - Terrible. 41 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, amenities
Very nice, friendly staff, great location
Stayed 2 nights in Jul 2024

8/10 Good

Hiren

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a double family room in an annexe to the main building. Room was spacious and clean. Huge bathroom. Convenient location. Good selection for breakfast.
Stayed 2 nights in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Convenient, friendly & clean
2 adults and a 16 yr old so needed 2 proper beds not a campbed -sofa bed etc so this was great 2 doubles in same room . Room 74 was in attic so only 3 skylight windows - was very hot uncomfortable air conditioning couldn’t cope . Plumbing needed maintenance!. However was clean, friendly staff and very convenient to Minster and shambles. Definitely stay again - York parking is expensive so do your homework!
Stayed 1 night in Aug 2024

6/10 Okay

David, Victoria

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
There is a lot to recommend this hotel, but there are some serious issues that make me question its four star rating. We arrived on a hot summer day to find the air conditioning in our room not working and most of the windows sealed shut. Temperature in the room was over 85 degrees. Eventually fans were provided and a locked balcony door opened, making the room habitable but only barely. No effort was made to composite us for the inconvenience. Much of the hotel needs renovations and updating. Some of the serving staff in the restaurant were rude. The breakfast was very good, the location of the hotel great for touring York. It’s a shame the overall experience was subpar.
Stayed 3 nights in Jul 2024

10/10 Excellent

Tracie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly, helpful
We stayed for one night the staff were helpful and so friendly. The room was lovely and clean. We enjoyed the breakfast the next morning it was beautiful thank you
Stayed 1 night in Jul 2024

6/10 Okay

Lisa

Disappointed 2 night stay
Was disappointed with this stay. Room was a trek to get to. Down a corridor, then out a door, in another door and back in then up a flight of stairs. All doors shut with a bang. So very noisy. Bath mat had hairs on it. Room wasn’t tidied on our next day. Ran out off toilet paper. Just very disappointed
Stayed 2 nights in Jul 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Overall lovely staff, large comfy room, pleasant staff, very clean, brilliant breakfast. It was great that we got to leave our suitcases on site after checking out so we could have more time to look around!
Stayed 1 night in Jul 2024

6/10 Okay

Bryan

Traveled with family
Liked: Staff & service
The hotel is made up of a curious arrangement of small buildings, so your experience will differ depending on your assignment. We had a 'family room' (living room with two hideabeds, and a separate bedroom with queen bed) located in a back building, up a set of stairs to a shared landing, then another set of stairs up to the attic suite. The unit was average: quite worn, musty, creaky floors, toilet that took 3 or 4 flushes to get going, no windows just opening skylight windows in the rooms. We had a strange situation where we took one of the hideabed's wiry mattresses and piled it on the other hideabed to make a passable level of comfort. When we were out for the day the staff disassembled the bed, stripped the linens, threw my daughter's clothes on the floor, and folded up both of the hideabeds so that when we returned, our daughter didn't have a bed! The front desk couldn't explain, but someone came out right away and made up one of the beds again. We were happy to move on to our next hotel, but to this hotel's credit the staff were nice and helpful, and the location next to the Shambles is probably one of the best in York.
Stayed 2 nights in Jul 2024

4/10 Poor

P. Robert

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
A very basic hotel, think higher-end motel. The room is sparse, the only amenity being a wall-mounted TV; no fridge, no WIFI, zero surfaces in the bathroom to put your stuff on, mould growing on the caulk around the bathtub. The staff is pleasant and cheerful. The breakfast buffet is plentiful and well stocked.
Stayed 1 night in Jul 2024

10/10 Excellent

Siobhan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Welcoming, clean and comfortable.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Stayed 1 night in Jul 2024

10/10 Excellent

Pauline

Stayed 1 night in Jul 2024

10/10 Excellent

Robindar

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING LOCATION / STAY / STAFF.
Really can’t say enough about the location, quality of the beds / rooms and the amazing staff. So many novice travelers (especially Americans) complain about the silliest thing. If you can’t even yourself here. Don’t travel.
Stayed 1 night in Jul 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Sandra

Room very clean, reception very helpful All round a lovely stay
Stayed 1 night in Jul 2024

6/10 Okay

Stuart

Stayed 1 night in Jul 2024

4/10 Poor

Amanda

Disliked: Property conditions & facilities, room comfort
Well located York hotel
We had an attic room no view to speak of , velux windows which we struggled to open but eventually managed , very noisy from bar opppsite however Bed comfy but pillows terrible therefore barely slept Air conditioning unit not working but fan provided Floor had a large divot under the carpet which we kept stepping in - not ideal Fairly basic room considering the cost and breakfast not included Breakfast was just ok , worst fried eggs which. Were hard and sat there for hours Nothing filled up , had to search for bread myself Location of hotel was good to city centre
Stayed 1 night in Jul 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recently stayed with my 10 year old daughter, hotel was lovely, clean & comfortable, nothing is too much trouble for the staff.
Stayed 1 night in Jul 2024

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel just in the outskirts of the city wall. Great location. And only 10 minute walk from shambles.
Stayed 3 nights in Jul 2024

10/10 Excellent

Emma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great service!
Stayed 1 night in Jul 2024

4/10 Poor

Jesse, PILOT POINT

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Our room had no working phone and the TV remote didn't work. Staff not bothered about the phone as I had to walk to the desk for any issues.
Stayed 1 night in Jun 2024

4/10 Poor

Wai Lun

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel with old & poor facilities
It was a bad stay experience although the staff there were very helpful in resolving the issues. We are staying in a family room with 2 bedrooms and its layout was poor only one air conditioner was available for a room, and the other two rooms had no air conditioning. Much of the furniture is visibly worn. There was no hot water in the bathroom for one night due to a boiler problem and I was taking shower at that time 😭。Also, the rooms are full of damp smell.
Stayed 2 nights in Jul 2024

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024