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Hotel Universel

3.0 star property
3-star hotel near Laval University

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Universel

Spa
Standard Studio (Unilofts Building) | Terrace/patio
Deluxe Room, 1 King Bed, Jetted Tub | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels
Daily English breakfast for a fee
Reception

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Gym
    Gym

Explore the area

Map
2300, chemin Sainte-Foy, Québec City, QC, G1V 1S5
  • Laval University
    1 min walk
  • Cegep de Sainte-Foy
    6 min walk
  • PEPS
    11 min walk
  • Québec, QC (YQB-Jean Lesage Intl.)
    13 min drive

Room options

View all photos for Prestige Room, 2 Queen Beds

Prestige Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Prestige Room, 2 Queen Beds

  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio (Unilofts Building)

Standard Studio (Unilofts Building) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Studio (Unilofts Building)

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Jetted Tub

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige Plus Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Prestige Plus Room, 2 Queen Beds

  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Kitchenette

Standard Room, 1 Queen Bed, Kitchenette | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Kitchenette

  • 390 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

  • 390 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Kitchenette

Standard Room, 2 Queen Beds, Kitchenette | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Kitchenette

  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds
Indoor pool
Hôtel Québec Inn
Pool
Hot Tub
Spa
Parking included
4.0 out of 5, Very Good, (1631)
The price is $94
per night
$111 total
includes taxes & fees
Nov 19 - Nov 20
Hôtel Québec Inn

About the neighborhood

Québec City

Sainte-Foy-Sillery-Cap-Rouge stay.Within a 10-minute walk of this Sainte-Foy-Sillery-Cap-Rouge hotel, you'll find Laval University and Cegep de Sainte-Foy. Also, PEPS is within half a mile (1 km) and Laurier Quebec is within 2 miles (3 km).

What's nearby

  • Laval University - 1 min walk
  • Laurier Quebec - 3 min drive
  • Grande Allée - 4 min drive
  • Laval University Hospital - 5 min drive
  • Les Galeries de la Capitale - 7 min drive

Getting around

  • Quebec Sainte-Foy Station - 13 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 13 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Shaker Cuisine & Mixologie Québec - ‬5 min walk
  • ‪Cafe Au Temps Perdu - ‬11 min walk
  • ‪ThaiZone - ‬5 min walk

About this property

Hotel Universel

3-star hotel near Laval University
Hotel Universel offers its guests an indoor pool, a health club, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

There's an onsite business center. A nightclub, a terrace, and a vending machine are also featured at the business-friendly Hotel Universel. Free self parking is available.

This 3-star Québec City hotel is smoke free.

  • 1 building
  • 182 guestrooms or units
  • 4 levels
  • Nightclub
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Universel offers 182 air-conditioned accommodations with hair dryers and irons/ironing boards. Plasma televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Languages

English, French

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekend English breakfast available 7:00 AM to 10:30 AM for a fee: CAD 15 to 20 for adults and CAD 15 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Health club
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Plasma TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately CAD 15 to 20 for adults, and CAD 15 to 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, debit cards, and cash.
    For guests' safety, the property includes a smoke detector in each accommodation.

Property Registration Number 2024-12-31, 006160

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Universel
Hotel Universel Quebec
Universel Hotel
Universel Quebec
Auberge Universel Hotel
Hotel Universel Quebec Quebec City
Hotel Universel Hotel
Hotel Universel Québec City
Hotel Universel Hotel Québec City

Frequently asked questions

How close is Hotel Universel to the airport?

Hotel Universel is 7.1 mi (13-min drive) away from the Quebec City Jean Lesage Intl. Airport (YQB) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Universel?

As of Nov 5, 2024, prices found for a 1-night stay for 2 adults at Hotel Universel on Nov 14, 2024 start from $85.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Universel have an airport shuttle?

Airport shuttle services are not available at Hotel Universel.

Does Hotel Universel offer free breakfast?

Free breakfast isn’t offered at Hotel Universel, but English breakfast is offered for a fee of between CAD 15 and 20 for adults, CAD 15 and 20 for children.

Is there a casino at Hotel Universel?

No, there is no casino at this hotel.

What time is check-in at Hotel Universel?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Hotel Universel?

This hotel offers free self parking.

Does Hotel Universel have a pool?

Hotel Universel features an indoor pool.

Does Hotel Universel have a restaurant?

Hotel Universel is home to Boston Pizza Restaurant, which features Italian cuisine.

Does Hotel Universel have a spa?

There are no spa services available at this hotel.

How close is Hotel Universel to downtown Québec City?

Hotel Universel is 3.8 mi away from Québec City.

Reviews

7.2

Good

Rating 10 - Excellent. 487 out of 1875 reviews" "
Rating 8 - Good. 597 out of 1875 reviews" "
Rating 6 - Okay. 435 out of 1875 reviews" "
Rating 4 - Poor. 217 out of 1875 reviews" "
Rating 2 - Terrible. 139 out of 1875 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Pritika

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms aren’t worth of the tarrif they charge. Condition and quality of the rooms are terrible. No elevator to carry your luggage’s to the upper floo.
Stayed 2 nights in Aug 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service
Good location the building not too clean electric wiry on the wall will be unsafe.
Stayed 2 nights in Aug 2024

6/10 Okay

Rajat

Stayed 2 nights in Jul 2024

10/10 Excellent

harry

Stayed 2 nights in Jun 2024

10/10 Excellent

Anil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, Value for money, Very quiet, Spacious rooms , Easy transportation, greet reception
Stayed 3 nights in Jul 2024

10/10 Excellent

Bing

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The pace is great with a small pool! It is a great choice with this price!
Stayed 1 night in Aug 2024

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
See access to shopping and transportation
Stayed 3 nights in Jul 2024

6/10 Okay

Joshua

Liked: Cleanliness, staff & service
Good hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Veronica

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service
Stayed 1 night in Aug 2024

10/10 Excellent

Lynn

Stayed 1 night in Jul 2024

8/10 Good

Jagjit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location, close to Laval university campus, restaurants and fast food near by. Please t staff, clean rooms,
Stayed 2 nights in Jul 2024

4/10 Poor

Jacqueline

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities
First of all checking in was mediocre, the staff didn’t tell me much about the Hôtel amenities, hours of the pool, meal times or tell me to enjoy my stay. Secondly walking to our room there were open wires everywhere .. when we arrived to our room we realized it wasn’t just outside the room it was inside as well. Good thing our kids are older because these wires were showing and whether they were live or not it was super unsafe and not a good way to find out. Lastly there were fruit flies EVERYWHERE! We didn’t even have any food in the room at this point and we kept seeing and killing flies! Not hard to tell something wasn’t right or clean about the place if they were flying around with no food around .. I let the hotel know upon my check out and they said “we will have someone look into it” nothing about being sorry for me and my family for having to deal with it or anything so overall I’m disappointed in our stay.
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

4/10 Poor

Judy

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Definitely not what I expected
The room was absolutely freezing no blankets no one upstairs at the desk. It was very noisy we stayed on level 1 we heard what sounded like cutlery drop Several times. We could hear people talking and laughing.
Stayed 1 night in Jul 2024

2/10 Terrible

Nantel

Disliked: Cleanliness, property conditions & facilities
Toilette bloquer. Matelas perforée par les ressorts. Aucun plaisir dans cette endroits.
Stayed 2 nights in Jul 2024

6/10 Okay

Rumel

Traveled with family
Liked: Cleanliness
Washroom
Stayed 2 nights in Jul 2024

4/10 Poor

Adarsh

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
It was a bad experience staying in this hotel for two nights. My room was not cleaned at all. I myself got fresh towels from the front desk to replace. Dumped the used towels. Cleared the garbage out of my room. The hallways are stinky. There is no laundry room in premises. Overall a bad experience. Never booking here again.
Stayed 2 nights in Jul 2024

8/10 Good

Zhiyue

Traveled with family
Liked: Cleanliness, staff & service
It's good in general
Stayed 2 nights in Jul 2024

4/10 Poor

Raymond

Traveled with family
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Apple

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Jul 2024

10/10 Excellent

Monu

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent ambience and facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Jean-Benoit

Stayed 1 night in Jul 2024