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Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

5.0 star property
5-star beachfront property near Mamitas Beach

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Photo gallery for Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

Lobby
Couples treatment rooms, sauna, spa tub, steam room, body treatments
Exterior
The Reserve Master Suite Garden View | Egyptian cotton sheets, premium bedding, down comforters, free minibar
Restaurant
Reviews
8.6

Excellent

Popular amenities

  • Hot TubHot TubHot Tub
  • Pool
  • Spa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Restaurant

Explore the area

Map
Playa del Carmen, QROO
  • Popular LocationMamitas Beach5 min drive
  • Popular LocationQuinta Avenida6 min drive
  • Popular LocationQuinta Alegría Shopping Mall6 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)45 min drive

Room options

View all photos for The Reserve Master Suite Swim Up

The Reserve Master Suite Swim Up | Egyptian cotton sheets, premium bedding, down comforters, free minibar

The Reserve Master Suite Swim Up

  • 1140 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Roulette Room Playa del Carmen or La Perla

Roulette Room Playa del Carmen or La Perla | Egyptian cotton sheets, premium bedding, down comforters, free minibar

Roulette Room Playa del Carmen or La Perla

7.9/10 Good
  • 624 sq ft
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed

View all photos for The Reserve Junior Suite Swim Up

The Reserve Junior Suite Swim Up | Egyptian cotton sheets, premium bedding, down comforters, free minibar

The Reserve Junior Suite Swim Up

9.6/10 Exceptional
  • 678 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve Junior Suite Garden View

The Reserve Junior Suite Garden View | Egyptian cotton sheets, premium bedding, down comforters, free minibar

The Reserve Junior Suite Garden View

10/10 Exceptional
  • 678 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Garden View

Suite, Garden View | Egyptian cotton sheets, premium bedding, down comforters, free minibar

Suite, Garden View

8.2/10 Very Good
  • 839 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Master Suite Garden View

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Master Suite Garden View

  • 1140 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Garden View

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Junior Suite, Garden View

9/10 Excellent
  • 678 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve Suite Swim Up

The Reserve Suite Swim Up | Egyptian cotton sheets, premium bedding, down comforters, free minibar

The Reserve Suite Swim Up

  • 839 sq ft
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed

View all photos for The Reserve Master Suite Garden View

The Reserve Master Suite Garden View | Egyptian cotton sheets, premium bedding, down comforters, free minibar

The Reserve Master Suite Garden View

  • 1140 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve, Suite, Garden View

The Reserve, Suite, Garden View | Egyptian cotton sheets, premium bedding, down comforters, free minibar

The Reserve, Suite, Garden View

  • 646 sq ft
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed

View all photos for Two Bedrooms Master Suite

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Two Bedrooms Master Suite

  • 1980 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

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About the neighborhood

Playa del Carmen

Beachside getaway.Your stay at this Luis Donaldo Colosio property places you within 3 miles (5 km) of Mamitas Beach and Quinta Avenida. Quinta Alegría Shopping Mall is within 3 miles (5 km) and Río Secreto is within 9 miles (15 km).

What's nearby

  • Mamitas Beach - 5 min drive
  • Quinta Avenida - 6 min drive
  • Quinta Alegría Shopping Mall - 6 min drive
  • Playa del Carmen Main Beach - 10 min drive
  • Xcaret Eco Theme Park - 19 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • Sunset Grill - 4 min walk
  • Naos - 1 min drive
  • Illy Cafe - 3 min walk
  • Hadar - 1 min drive
  • La Jungla de la Riviera - 4 min drive

About this property

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

5-star beachfront property near Mamitas Beach
Some rates at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and a spa tub. There are 14 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 15 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this property measures 25005 square feet (2323 square meters) and includes a conference center. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive . Free self parking is available.

This 5-star Playa del Carmen property is smoke free.

  • 393 guestrooms or units
  • 3 levels
  • 5 buildings
  • 14 dining venues
  • 15 bars or lounges
  • Meeting rooms
  • 25005 sq ft of conference space
  • 2323 sq m of conference space
  • Built in 2011
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive offers 393 accommodations with free minibar items and minibars. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desk chairs, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

YHI Spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 14 restaurants
  • 15 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Farming classes
  • Fitness classes
  • Full-service spa
  • Health club
  • Pilates classes
  • Shopping
  • Snorkeling
  • Spa tub
  • Yoga classes

Accessibility

  • Elevator (39 inch wide door)

Room amenities

Entertainment

  • 50-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)
  • Towels

Outdoor space

  • Furnished balcony

Food and drink

  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: MXN 33 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Paradisus Perla All Adult All Inclusive
Paradisus Playa del Carmen La Perla All Adult All Inclusive
Paradisus Playa Carmen Perla All Adult/All Inclusive
Paradisus Perla All Adult/All Inclusive
Paradisus Playa Carmen Perla Adult/All
Paradisus Perla Adult/All
Paradisus Playa del Carmen La Perla All Adult/All Inclusive
Paradisus Playa Carmen Perla Adults /All Inclusive
Paradisus Playa del Carmen La Perla All Adult/All Inclusive

Frequently asked questions

How close is Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive to the airport?

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive is 23.6 mi (259-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

As of May 25, 2024, prices found for a 1-night stay for 2 adults at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive on Jun 7, 2024 start from $339.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive .

How close is Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive offer free breakfast?

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive does not offer free breakfast.

Is there a casino at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

No, there is no casino at this property, but Riviera Gran Casino (7-min drive) is nearby.

What time is check-in at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

This property offers free self parking.

Does Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive have a pool?

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive features 4 outdoor pools.

Does Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive have a restaurant?

Yes, there are 14 restaurants on site.

Does Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive have a spa?

Pamper yourself with a day at YHI Spa, where you can enjoy facials, body scrubs, and deep-tissue massages.

How close is Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive to downtown Playa del Carmen?

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive is 1.6 mi away from Playa del Carmen.

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 603 out of 1007 reviews" "
Rating 8 - Good. 229 out of 1007 reviews" "
Rating 6 - Okay. 87 out of 1007 reviews" "
Rating 4 - Poor. 48 out of 1007 reviews" "
Rating 2 - Terrible. 40 out of 1007 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Walter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Paradisus La Perla experience was overall an 8 out of 10. Our primary interest to stay there was due to the Jr Swim-up rooms available. The rooms were nice, but the sofas were uncomfortable to sit on. Unfortunately, we were not able to fully enjoy the swim-up room capability due to the pool water temperature being extremely cold. Had the water been heated, it would have been a game changer for sure. The hotel catered to adults, but the music played all day by the DJ made it too loud for anyone to really enjoy quiet time. Even the quiet zones were not quite due to the DJ music. Too much party outside of our room. The gym was adequate, but the equipment was outdated, and some pieces were out of service. Finally, we did not like the sales pressure by the concierge staff to attend Malia Circle promotion meetings-seemed to pushy and could have done without that type of intrusion. Other than that, we will try a different Malia Property in the future and see how it goes.
Stayed 5 nights in Feb 2024

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big bathroom with double showers. No beach views from rooms.
Stayed 4 nights in Feb 2024

10/10 Excellent

David Anthony Christopher

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Reserve at La Perla is definitely worth the upgrade. Before you even arrive you are in contact with a personal concierge that can make all of your restaurant reservations in advance. The rooms are spacious and beautiful, and the access to the additional restaurants and spa is an outstanding bonus. Onsite, having a personal concierge to answer all your questions and handle any inquiries you have makes the entire experience worry-free. As for the property, La Perla is stunning. The grounds are well kept, the pools are fantastic, and the atmosphere is a good mix of serene and relaxing, or upbeat and energetic, depending on where to are. The only cons (and these might not matter to some people, as they didn't matter to me), are: 1- there is no Theatre or Main-Entertainment pavilion, which is even more noticeable on rainy days, when the outdoor scheduled activities are not possible. 2 -the beach had lots of seaweed piling up and a pretty bad odour. Fortunately the lush mangrove forest that surrounds the property block all of this smell from reaching the resort. My wife and I definitely enjoyed our stay at La Perla, and she was particularly happy to see the degree to which the resort has made eco-conscious efforts in everything it does. We will come back again for sure!
Stayed 4 nights in Feb 2024

10/10 Excellent

Edgar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Resort, over the top nice! Great staff, food options and food itself was great, fully recommend this resort! And we will for sure be back in the future.
Stayed 8 nights in Feb 2024

10/10 Excellent

Brooke, Elkhart

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time to visit Paradisus La Perla and we loved it just as much as the first time. The service and the food are the best! Some of the rooms are a little dated and need new paint and such but the beauty of the rooms and the whole resort well outweighs this. We especially wanted to mention Oscar, Nancy and Pech Pech went out of his way to get us more drinks by the pool! They really do take care of you! We didn’t upgrade to the Reserve side of the resort! You still get great service and everything you need without it but one day I would like to try it just for the separate pool area! All in all the value you get for the money is awesome!!! We love Paradisus!!!
Stayed 3 nights in Feb 2024

6/10 Okay

Natasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a quick get away for my husband and I for Valentines Day. Upon arrival we were greeted with a nice cool cloth and a drink. We did arrive early and was able to eat breakfast and walk throughout the hotel until our room was ready. Shout out to Orlando in the buffet area he kept our drinks full and the food was good. I would have to say the property is beautiful and full of nature. I did get a massage by Barbara and she was excellent. We didn’t try all the restaurants however we did try Fuego which was just ok and service was slow. But Elvis was great he kept our drinks full too. Fahrenheit was just ok pool side and Bana we didn’t like. I will admit despite slow service everyone was working really hard. Our room was nice we enjoyed the full size tub and shower. Also shoutout to the Super Bowl crew who detailed all the food and decorations it was amazing. We also loved the Valentine picture prop. Overall our stay was pleasant, quiet, and relaxing. The people were very friendly as well. They do have a family sister property next to the adults only that you can visit as well.
Stayed 3 nights in Feb 2024

8/10 Good

Mitradevi Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at La Perla, we were delighted to be back. The accommodation was wonderful and the Yoga provided by Elena was fantastic. We were happy with the entertainment by the pool and with the service provided by our Concierge Julie. What we didn't like was the waking up at 7am to get a bed by the pool, because literally everyone else was doing the same. The pool boys didn't come around to remove towels when the beds were not being used and the fact that you have to scramble like this is not worthy of a 5 star resort. It's clear that the large 'party' pool is the place to be so perhaps get a better system in place for getting a bed. The service at Fuego and Bana were very slow, there was a disconnect between the hostess and wait staff. All too often we were waiting for menus, then drinks and then actual service. It seemed to me that these restaurants were not adequately staffed and the staff had to serve too many tables. But this is still a great hotel, and these are small issues that can be easily resolve.
Stayed 4 nights in Feb 2024

10/10 Excellent

Kristel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was great, staff was super friendly, service was great!
Stayed 5 nights in Feb 2024

10/10 Excellent

Tammy Sue

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was not much to do in the evenings unless you like drinking at the bar. The reserve side of the resort is wonderful but it would be nice to have more dancing options. The resort was in their winter season so they were making repairs through out the resort.
Stayed 9 nights in Feb 2024

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility, and great service! Just what I needed for a relaxing trip away!
Stayed 3 nights in Feb 2024