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Dorsett Shepherds Bush

4.0 star property
4-star hotel near Westfield London Shopping Centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dorsett Shepherds Bush

Bar (on property)
Front of property - evening/night
Studio Suite | City view
Lobby
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Restaurant
  • Gym
    Gym
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
58 Shepherds Bush Green, London, England, W12 8QE
  • Shepherd's Bush Empire
    1 min walk
  • Westfield London Shopping Centre
    10 min walk
  • Holland Park
    18 min walk
  • London (LHR-Heathrow)
    30 min drive

Room options

View all photos for Executive Room

Executive Room | Premium bedding, minibar, in-room safe, desk

Executive Room

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Dorsett Room

Dorsett Room | Premium bedding, minibar, in-room safe, desk

Dorsett Room

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Studio Suite

Studio Suite | Premium bedding, minibar, in-room safe, desk

Studio Suite

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
The Hoxton Shepherds Bush
Free WiFi
Restaurant
Air conditioning
Breakfast available
4.6 out of 5, Wonderful, (505)
The price is $241
per night
$290 total
includes taxes & fees
Dec 6 - Dec 7
The Hoxton Shepherds Bush

About the neighborhood

London

Hammersmith and Fulham stay.A stay at this Hammersmith and Fulham hotel places you within half a mile (1 km) of Westfield London Shopping Centre and 2 miles (3 km) of Kensington High Street. Hyde Park and Natural History Museum are also within 3 miles (5 km).

What's nearby

  • Shepherd's Bush Empire - 1 min walk - 0.1 miles
  • Westfield London Shopping Centre - 10 min walk - 0.6 miles
  • Kensington High Street - 20 min walk - 1.1 miles
  • Olympia Conference and Exhibition Centre - 20 min walk - 1.1 miles
  • Hyde Park - 8 min drive - 3.3 miles

Getting around

  • Shepherd's Bush Market Underground Station - 3 min walk
  • Shepherd's Bush Station - 7 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪The Hoxton, Shepherd’s Bush - ‬1 min walk
  • ‪The Defectors Weld - ‬2 min walk
  • ‪Pictures - ‬1 min walk
  • ‪Tian Fu - ‬2 min walk
  • ‪Shikumen - ‬1 min walk

About this property

Dorsett Shepherds Bush

4-star hotel near Westfield London Shopping Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Dorsett Shepherds Bush.

This 4-star London hotel is smoke free.

  • 1 building
  • 317 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Built in 2014
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Dorsett Shepherds Bush offers 317 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 37-inch LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

Arabic, English, French, Romanian, Spanish, Turkish

Property amenities

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 37-inch LCD TV with digital channels
  • MP3 dock

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • Pets: GBP 70 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 70.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 20 for adults and GBP 20 for children
  • Pet fee: GBP 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 70.0 per day
  • Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, mobile payments, Google Pay, and Apple Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Dorsett Shepherds Bush
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel London
Dorsett Shepherds Bush London
Shepherds Bush Dorsett
Dorsett Shepherds Bush, London England
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush London
Dorsett Shepherds Bush Hotel London

Frequently asked questions

How close is Dorsett Shepherds Bush to the airport?

Dorsett Shepherds Bush is 12.9 mi (30-min drive) away from the Heathrow Airport (LHR) airport, the closest popular airport to the property.

How much does it cost to stay at Dorsett Shepherds Bush?

As of Nov 22, 2024, prices found for a 1-night stay for 2 adults at Dorsett Shepherds Bush on Dec 1, 2024 start from $142.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Dorsett Shepherds Bush have an airport shuttle?

Airport shuttle services are not available at Dorsett Shepherds Bush.

Does Dorsett Shepherds Bush offer free breakfast?

Free breakfast isn’t provided at Dorsett Shepherds Bush, but English breakfast is offered for a fee of GBP 20 for adults and GBP 20 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 10:30 AM.

Is there a casino at Dorsett Shepherds Bush?

No, there is no casino at this hotel.

What time is check-in at Dorsett Shepherds Bush?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Dorsett Shepherds Bush?

Free parking is not available at this hotel.

Does Dorsett Shepherds Bush have a pool?

Dorsett Shepherds Bush does not have a pool.

Does Dorsett Shepherds Bush have a restaurant?

Dorsett Shepherds Bush is home to Shikumen, which features Asian cuisine.

Does Dorsett Shepherds Bush have a spa?

There are no spa services available at this hotel.

How close is Dorsett Shepherds Bush to downtown London?

Dorsett Shepherds Bush is 4.2 mi away from London.

Dorsett Shepherds Bush Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 880 out of 1923 reviews" "
Rating 8 - Good. 527 out of 1923 reviews" "
Rating 6 - Okay. 264 out of 1923 reviews" "
Rating 4 - Poor. 143 out of 1923 reviews" "
Rating 2 - Terrible. 109 out of 1923 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Shiuuli

Was ready to give the hotel a zero after being given a room with faulty aircon. Phone wouldn't dial through to reception, housekeeping knocked on my door in the morning twice (before 11am I might add) and said nothing so difficult to understand what she wanted. It was a disaster really and ruined the first day of my trip. Was given a very rattly old tower fan which helped a little. Was upgraded to a suite the next day when aircon couldn't be fixed and the 2 staff members that helped me deserve all my gratitude. They really did want to help make my stay better so because of them I'm giving 3 stars. I ended up booking The Hoxton next door for my last night in London. Please sort out the poor communication skills! Housekeeping should not be knocking on my door that early when I have 2 nights booked. She wasn't aware I had a 2nd night booked but why was she at my door at 9.30 and 10.30 when check out is at 11am?! She was unpleasant too, saying something to me under her breath when I passed her in hallway. Wouldn't stay here again but I appreciate the kind staff that did everything to rectify the situation.
Stayed 1 night in Aug 2024

10/10 Excellent

Asif

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay here. The staff were always helpful when we had questions of them. Our room did not cool well but they did provide us with a fan to get the air flowing. The area is very diverse, a bit worn, but great access to transportation and some nice pubs. I would stay here again.
Stayed 4 nights in Aug 2024

2/10 Terrible

Natalie

Stayed 1 night in Aug 2024

2/10 Terrible

Sophie

Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Gabrielle

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked two rooms here and when we arrived the hotel room was so hot you couldn’t even breathe and the smell of cigarettes was unbearable and seeing as the hotel doesn’t have windows that open you just had to accept it. Because of this I was unable to sleep and had to cover my face to try to block out the smell. I requested to cancel my reservation but the hotel wouldn’t respond to calls or emails. When they finally did they said I booked with another avenue but I didn’t I booked directly through their website. I will be taking this up with my credit card company. I’ve never had this bad of an experience at a hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! Bit pricey but we had a comfy stay
Great! Bit pricey but we had a comfy stay !
Stayed 2 nights in Jun 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Fabulous staff , lovely hotel .
Stayed 3 nights in Aug 2024

8/10 Good

Kayleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
We loved our stay. Staff were friendly and welcoming. We were disappointed to find the spa closed, but we're impressed by the attention to detail. When booking we mentioned this was a trip to celebrate our 10th Wedding anniversary and we were surprised in our room by a decorated bed, bottle of prosecco, chocolate brownie/fruit and prosecco popcorn! Really made our day to see! And we felt spoilt. The room was smaller than expected but clean and comfortable. The bathroom had a waterfall shower (which was just amazing!) they had provided toothbrushes, a razor, comb and the usual toiletries. The hotel is nicely Airconned (which with 33°c heat was super appreciated) and the breakfast was really varied and very yummy. With options for literally everyone. I really enjoyed the fruit bowls/pastries whilst my husband loved the English breakfast! My phone won't let me upload the photos, but be assured it was gorgeous!
Stayed 2 nights in Aug 2024

10/10 Excellent

Dipa

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay
We loved staying here. So lively and beautiful. We had a beautiful time whilst working. Breakfast was delicious. Comfy beds.
Stayed 2 nights in May 2024

6/10 Okay

Kerem

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Even though the staff did their best, it took us 4 different rooms to find one that has functioning air conditioning. Also on our last day of the stay, the room was very damp as you can feel it on the bedsheets. It was an ok stay and if we visit London again, I don't think think we would choose this hotel
Stayed 8 nights in Aug 2024

10/10 Excellent

A.hameed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is perfect
Stayed 4 nights in Aug 2024

10/10 Excellent

Jeremy

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Francesca

Stayed 1 night in Aug 2024

10/10 Excellent

Yaaseen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, really impressed with the location and the lady at reception (only caught her surname as Quraishi) was fantastic and gave us a fantastic experience and service.
Stayed 1 night in Aug 2024

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Claire

Traveled with family
Liked: Staff & service, property conditions & facilities
Staff really friendly. Beds comfy and breakfast was very nice. Location was great for our trip to Television Centre and Westfield shopping. The only criticisms would be that the air conditioning was not very effective. Good value for money.
Stayed 1 night in Jul 2024

10/10 Excellent

TSZ YING

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Ashley

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Going downhill.
The air conditioning in the rooms is very poor and doesnt work. We had to change rooms and were only able to do this after going to front desk and requesting when reception lied that it would take them the region of 30 minutes to ask. The first room was so hot that sweat would form whilst sitting, the new room wasnt as hot but was still very uncomfortable and air conditioning in both was very weak despite being on for hours. Awful experience compared to last time and wouldnt recommend this hotel going forward due to lack of comfort and for how difficult it was to speak to staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Eesaa

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Excellent stay, good sized room
Stayed 3 nights in Jul 2024

10/10 Excellent

Neon_

Stayed 2 nights in Jul 2024

8/10 Good

Brian M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024