10/10 Excellent
DAVID, CARMEL
Traveled with partner
Apr 14, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just returned from the RS on Saturday April 12 after a 7-night stay in an ocean front 1-bedroom deluxe suite. Now before I go into this review, I'll say that your experience is going to be decided by your expectations before you arrive.
We have been to 7 or 8 resorts in Cancun from the top down to the bottom, so we know what we like and what's value for money.
This place is fantastic. No you don't get a grand marble entrance / reception area but it's nice and very clean. The food is VERY GOOD for all inclusive. Especially the room service and the food from the pool bar. The shrimp tacos are the best I've ever had.
The phase 1 pool is massive, plenty of room for everyone during our stay. The beach is beautiful, lovely white sandy beach with 3-400 feet of turquoise water in front of you.
Drinks service to the beach was as good as around the pool, it helps if you drop them a $20 right off the bat.
The servers are very friendly and very willing to help with any request.
The buffet has a decent selection of food, very tasty. It is a bit dated in decor, but I don't see the value in paying more for fancy stuff I'm looking at for 15-20 mins a day. The food is good, that's what matters.
We have already booked to go back in August this year and will probably make this our new vacation spot for the foreseeable future.
Finally, it's not a Hyatt Zilara, not many are, so if you want the top end with all the frills you'll be disappointed. This is a SOLID resort when others are not.
DAVID
Stayed 7 nights in Apr 2025