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Hotel Marina El Cid Spa & Beach Resort All Inclusive

4.0 star property
4-star beachfront property near Puerto Morelos Beach

Choose dates to view prices

Photo gallery for Hotel Marina El Cid Spa & Beach Resort All Inclusive

Interior
2 outdoor pools, sun loungers
2 outdoor pools, sun loungers
On the beach, white sand, sun loungers, beach towels
On the beach, white sand, sun loungers, beach towels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • All inclusive
  • Room service

Explore the area

Map
Boulevard el Cid Unidad 15, Puerto Morelos, QROO, 77580
  • Puerto Morelos Town Square
    ‪3 min drive‬
  • Ojo de Agua Beach
    ‪7 min drive‬
  • Puerto Morelos Beach
    ‪12 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

TV

Suite, 2 Bedrooms

  • 2163 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Family Room

Family Room | View from room

Family Room

  • 560 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

View all photos for One Bedroom Suite Platinum

Premium bedding, minibar, in-room safe, desk

One Bedroom Suite Platinum

  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Junior Suite With Jacuzzi

Premium bedding, minibar, in-room safe, desk

Junior Suite With Jacuzzi

  • 559 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Junior Suite Platinum

View from room

Junior Suite Platinum

  • 559 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Studio With Jacuzzi

Studio With Jacuzzi | View from room

Studio With Jacuzzi

  • 575 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Three Bedroom Suite

Premium bedding, minibar, in-room safe, desk

Three Bedroom Suite

  • 2852 sq ft
  • Ocean view
  • Sleeps 7
  • 2 King Beds and 1 Double Bed

View all photos for Luxury Room

View from room

Luxury Room

  • 559 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

View from room

Junior Suite

  • 559 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Suite Junior With View

Premium bedding, minibar, in-room safe, desk

Suite Junior With View

  • Sleeps 4
  • 1 King Bed(s) and 1 Queen Bed(s) OR 1 Full Bed(s) and 1 Queen Bed(s)

View all photos for Suite Junior With Pool View

Premium bedding, minibar, in-room safe, desk

Suite Junior With Pool View

  • Sleeps 4
  • 1 King Bed(s) and 1 Queen Bed(s)

View all photos for Family Room -5 Guests- Standard With Pool View

Premium bedding, minibar, in-room safe, desk

Family Room -5 Guests- Standard With Pool View

  • Sleeps 5
  • 2 Full Bed(s) and 1 Queen Bed(s) OR 3 Full Bed(s)

View all photos for Suite Premium With Sea View

Premium bedding, minibar, in-room safe, desk

Suite Premium With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed(s) and 1 Queen Bed(s)

View all photos for Suite Superior With Pool View

Premium bedding, minibar, in-room safe, desk

Suite Superior With Pool View

  • Sleeps 4
  • 1 King Bed(s) and 1 Queen Bed(s)

View all photos for Room Deluxe With Pool View

Premium bedding, minibar, in-room safe, desk

Room Deluxe With Pool View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Premium With Sea View

Premium bedding, minibar, in-room safe, desk

Suite Premium With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed(s) and 1 Queen Bed(s)

View all photos for Room Junior With Pool View

Premium bedding, minibar, in-room safe, desk

Room Junior With Pool View

  • Sleeps 4
  • 1 King Bed(s) and 1 Queen Bed(s)

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About the neighborhood

Puerto Morelos

Beachside getaway.Stay at this Puerto Morelos property and you'll be within half a mile (1 km) of Arrecife de Puerto Morelos National Park and 2 miles (3 km) of Puerto Morelos Artists’ Cooperative. San Jose Catholic Parish and Puerto Morelos Town Square are also within 2 miles (3 km).

What's nearby

  • Puerto Morelos Artists’ Cooperative - 3 min drive - 1.4 miles
  • Puerto Morelos Town Square - 3 min drive - 1.5 miles
  • Ojo de Agua Beach - 7 min drive - 1.6 miles
  • Crococun Zoo - 9 min drive - 4.8 miles
  • Puerto Morelos Beach - 12 min drive - 3.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • ‪Ile de France - ‬3 min walk
  • ‪Arrecife Restaurant - ‬5 min walk
  • ‪La Alhambra - ‬2 min walk
  • ‪Trattoria D'Gulio - ‬2 min walk
  • ‪Zan-Za Bar - ‬3 min walk

About this property

Hotel Marina El Cid Spa & Beach Resort All Inclusive

4-star beachfront property near Puerto Morelos Beach
Hotel Marina El Cid Spa & Beach Resort All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hotel Marina El Cid Spa & Beach Resort All Inclusive, you'll find a full-service spa, a marina, and 2 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar.

A business center and a meeting room are available. A children's pool, a hot tub, and a fitness center are also featured at the family-friendly Hotel Marina El Cid Spa & Beach Resort All Inclusive.

Smoking is allowed in designated areas at this Colonial Puerto Morelos property.

  • 500 guestrooms or units
  • 4 levels
  • 12 buildings
  • 5 dining venues
  • 2 bars or lounges
  • Built in 2006
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Marina El Cid Spa & Beach Resort All Inclusive offers 500 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. Satellite television is provided. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.
Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Private beach nearby, white sand

Ventus Ha at Marina El Cid Spa & Beach Resort

  • Pool
  • Hot Tub
  • All inclusive
  • Spa
4.5 out of 5, Wonderful, 829 reviews
The price is $499
includes taxes & fees
$410 per night
Apr 1 - Apr 2
Ventus Ha at Marina El Cid Spa & Beach Resort

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access

Food and drink

  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Ecotours
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Low-height electrical outlets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Marina El Cid Spa & Beach Resort All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 25 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Marina Cid
Marina El Cid Spa Beach Puerto Morelos
El Cid Puerto Morelos
Marina El Cid Spa Beach All Inclusive Puerto Morelos
Hotel Marina El Cid Spa & Beach Puerto Morelos
Hotel Marina El Cid Spa And Beach Resort
ina Cid Inclusive Puerto More
Marina El Cid Spa Beach

Frequently asked questions

How close is Hotel Marina El Cid Spa & Beach Resort All Inclusive to the airport?

Hotel Marina El Cid Spa & Beach Resort All Inclusive is 17.6 mi (29-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Marina El Cid Spa & Beach Resort All Inclusive?

As of Mar 24, 2025, prices found for a 1-night stay for 2 adults at Hotel Marina El Cid Spa & Beach Resort All Inclusive on Mar 29, 2025 start from $520.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Marina El Cid Spa & Beach Resort All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Marina El Cid Spa & Beach Resort All Inclusive.

How close is Hotel Marina El Cid Spa & Beach Resort All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Marina El Cid Spa & Beach Resort All Inclusive offer free breakfast?

Hotel Marina El Cid Spa & Beach Resort All Inclusive does not offer free breakfast.

Is there a casino at Hotel Marina El Cid Spa & Beach Resort All Inclusive?

No, there is no casino at this property.

What time is check-in at Hotel Marina El Cid Spa & Beach Resort All Inclusive?

Check-in start time: 3 PM; Check-in end time: 11:30 PM.

Is there free parking at Hotel Marina El Cid Spa & Beach Resort All Inclusive?

Free parking is not available at this property.

Does Hotel Marina El Cid Spa & Beach Resort All Inclusive have a pool?

Hotel Marina El Cid Spa & Beach Resort All Inclusive features 2 outdoor pools and a children's pool.

Does Hotel Marina El Cid Spa & Beach Resort All Inclusive have a restaurant?

There are 5 onsite restaurants, offering options like Mexican cuisine, a poolside location, and ocean views.

Does Hotel Marina El Cid Spa & Beach Resort All Inclusive have a spa?

This property has a spa, which features facials, hydrotherapy, and mani/pedis.

How close is Hotel Marina El Cid Spa & Beach Resort All Inclusive to downtown Puerto Morelos?

Hotel Marina El Cid Spa & Beach Resort All Inclusive is 1.3 mi away from Puerto Morelos.

Hotel Marina El Cid Spa & Beach Resort All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1132 out of 2007 reviews
Rating 8 - Good. 516 out of 2007 reviews
Rating 6 - Okay. 212 out of 2007 reviews
Rating 4 - Poor. 77 out of 2007 reviews
Rating 2 - Terrible. 70 out of 2007 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

MICHAEL, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Stephanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the resort as a whole for family friendly experience. Wish there more evening options as one draw back
Stayed 7 nights in Dec 2024

10/10 Excellent

Stephanie Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Sameer Shaik

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first AI trip to cancun and we were a group of 14 guests. Believe me, i couldnt be more satisfied than I was after spending 6 days at el cid marina...right from cleanliness, food, service and maintainance every thing was just 10/10. I would definitely recommend this place....only inconvenience we had on the first day of check in where we had to move from one building to another after spending 1 night in the room facing ocean..The second room was big and had decent space though...rest of the days were just wonderful...!
Stayed 5 nights in Dec 2024

6/10 Okay

Adam

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The area and resort is nice, paid for upgrade to premium but it was unexceptional so big waste of extra money, but the drink service as not very friendly or fast, the bartender and waiter on the beach asked to take a picture of my wife which made her feel very uncomfortable so we didnt lounge at the beach anymore and every bar we went to it was slow and unfriendly with the exception of one bartender by the small hot tub who was friendly and great as his job As well as I bought and Expedia package, flight and hotel only to find out that our flight landed a day before our check in so I had to buy an extra day stay even tho we bought a package trip overall I will be staying somewhere else next year
Stayed 6 nights in Dec 2024

6/10 Okay

Ievgeniia

Liked: Cleanliness, staff & service, amenities
Resort located at bountiful area , the oldest El Sid Marina having strong smell of canalization around. My 2 years old son and husband get stomach desires and being sick for 5 days.
Stayed 10 nights in Dec 2024

10/10 Excellent

Rafael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly people and great service!
Stayed 4 nights in Dec 2024

10/10 Excellent

Kevin Thomas, Stamford

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fifth time there for our family of 5. Great time as always. Food is excellent and plentiful, drinks all around the beautiful property. Staff are super friendly and take care of everything!
Stayed 8 nights in Dec 2024

10/10 Excellent

Marvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is awesome to take your family and enjoy some no worries fun.
Stayed 1 night in Dec 2024

10/10 Excellent

Robin Louise

Stayed 7 nights in Nov 2024

8/10 Good

Constance, Roscoe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, very nice property. Rooms and the indoor areas were fine, the outdoors, especially by the pools, were not clean. The dinner reservations were difficult to get (we were only able to eat at two restaurants the entire week we were there) and the staff member was less than helpful and very irritated when we asked questions about the dinning. We were also not told on the first day when trying to make dinner reservations that there was a buffet every evening we could eat at. So, we ended up eating a lot of room service that had a limited menu. Our room was on the far end of the property, right next to the family/entertainment pool. It was very loud all day long and walking to the other side of the property took 10-15 minutes for me. Not to mention that at this time of year, the pool was so cold we could not even get in it. There is a man-made reef to break the waves before hitting the shore. This makes the water cloudy and dark. Not the beautiful Caribbean Sea you would expect. My daughter was so disappointed since the pictures of the resort to not represent how the beach really appears. There is no shuttle provided to or from the airport, which was surprising with the cost of staying there. Watch where you are walking at night because the staff drive all over the property in gas-powered golf carts (I cannot blame them as it is enormous) and the walkways are just big enough for one cart. Not even a person can walk next to one.
Stayed 6 nights in Nov 2024

6/10 Okay

Stacee

Liked: Cleanliness, staff & service, property conditions & facilities
This was our 3rd time at Marina El Cid. The last time was 2013 and much has changed. The addition of Ventus and Ventus Ha was nice as it provided additional eateries and pools. Our main gripes had to do mostly with the rooms. We stayed in a 2 bedroom suite. They were very poorly appointed. The coffee pots were very small and the attached Jr suite lacked a good place to even plug the coffee maker in. It had to be set on the floor or the bathroom vanity. There was zero silverware. The rooms smelled musty and the a/c in the larger room had a hard time keeping up even though we only had the slider open to set wet suit out to dry. But they were clean. The food was "OK." Thank goodness for the adult only pool as the family jacuzzi was constantly full of children who spilled drinks into the water and had little supervision. It is not a resort we'll revisit and there are just too many other good all-inclusives to choose from. But for the price, it is a decent resort with many amenities and lots of activities for families.
Stayed 7 nights in Dec 2024

10/10 Excellent

Colin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second visit to El Cid, we love the atmosphere, the staff is so friendly, the food was amazing, shows and events each day. There’s so much to do. We loved it!
Stayed 7 nights in Dec 2024

10/10 Excellent

Brigitte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was nothing short of spectacular. It is part of three resorts. The resorts are a tropical paradise nestled right on the beach. We upgraded (for a fee) from a family room at Hotel Marina El Cid to a one bedroom suite at the Ventus to take advantage of a more spacious, comfortable environment for our family. The room was impeccably clean and the double balcony offered fantastic views of the infinite pool and the turquoise ocean as far as the eye could see. The dining options were fantastic. The all inclusive aspect allowed us to enjoy a number of buffet restaurants, a cafe, and a cafeteria style restaurant. They also offered a number of other restaurants such as Japanese, Italian, French and American. The service at all the restaurants was top notch with staff always eager to make sure we had everything we needed. The resorts offered a wide range of activities for the entire family. Pools, cabanas, jacuzzis, adult areas, kids club and a teen club. There was a fully equipped fitness centre where spin bikes and treadmills overlooked the beach. There were different themes and events every night around the resorts. I would recommend this resort to anyone looking for a relaxing and unforgettable vacation.
Stayed 7 nights in Nov 2024

10/10 Excellent

Shaquana

Liked: Cleanliness, staff & service, property conditions & facilities
Very Great Resort To Stay!!!
Stayed 5 nights in Nov 2024

8/10 Good

Erasmo

Liked: Staff & service
Stayed 5 nights in Nov 2024

8/10 Good

Alejandra Beatriz

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was friendly, great for families. Kids were 8 and 11 and had a blast in the big pool. Lots of lounging spots around the pool. The beach was ok, not much of it. . Easy walks to sister resorts- booking a la cartès were a bit difficult- the times were inconvinient even when booked 2 days in advanced as they advised. We enjoyed our stay.
Stayed 9 nights in Nov 2024

10/10 Excellent

Munir

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous and helpful staff
Stayed 6 nights in Nov 2024

10/10 Excellent

Karthikeyan

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were amazing, their service was outstanding. Food is really good. Not a good beach, but it was ok. Overall experience with this Resort was outstanding.
Stayed 8 nights in Nov 2024

10/10 Excellent

Sothea S, Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was my first time at an all inclusive hotel in Mexico, and it was so worth it! all you can eat breakfast, lunch, and dinner, BUT dinner you NEED to make reservations! if you're going here, ask for the welcome shots, they give you different shots every time until you tap out! very nice people, but if you're renting a car from the airport, be wary, they be scamming!!!!!!!! you'll get a car for like 300 for 6 days but then insurance is like 600?! makes no sense!! get a rental outside the airport.
Stayed 5 nights in Sep 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Main lobby too noisy , need better acoustics . And bar area very poor design dangerous when getting up from the chairs !
Stayed 13 nights in Nov 2024

10/10 Excellent

Kelsey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Marina El Cid in November — very relaxing. The kids had so much fun in the pool and on the beach, and enjoyed spending a bit of time at the kids club, which was well organized (there was a daily schedule, so kids could join for certain activities as they wished, like a treasure hunt or a movie night). The staff were kind and helpful. Alva at the spa gave a wonderful pedicure. The food was very good and we were able to take in four of the on-site restaurants for dinner reservations. Everything that we were hoping for in a relaxing tropical family vacation!
Stayed 7 nights in Nov 2024

8/10 Good

Jenniffer j

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so friendly. The resort felt so safe for our kids. Shows were great. Pool was amazing.
Stayed 7 nights in Nov 2024

2/10 Terrible

Jessica

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is the worse, rudest staff ever especially concierge and concierge supervisor. Don't even bother filing a complaint with management as they will brush you off and tell you there is nothing they can do. Cleanliness was another issue...