See all properties

Villa del Palmar Cancun Luxury Beach Resort & Spa

4.5 star property
4.5-star beachfront resort near Playa Mujeres Golf Club

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Villa del Palmar Cancun Luxury Beach Resort & Spa

View from property
Lobby sitting area
Two Bedroom Loft- Room Only | Premium bedding, down comforters, minibar, in-room safe
Two Bedroom Penthouse- Room Only | Terrace/patio
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • All inclusive

Explore the area

Map
Carretera Punta Sam Km. 5.2, Mz9 SMZ2 Lote 3, Punta Sam, QROO, 77400
  • Punta Sam Ferry Terminal
    10 min walk
  • Bite Bar
    1 min walk
  • Cancun Bus Station ADO
    11 min drive
  • Isla Mujeres, Quintana Roo (ISJ)
    79 min drive

Room options

View all photos for Deluxe 1 King Bed - Room Only

Premium bedding, down comforters, minibar, in-room safe

Deluxe 1 King Bed - Room Only

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom - Room Only

Premium bedding, down comforters, minibar, in-room safe

One Bedroom - Room Only

  • 1152 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Deluxe Ocean 2 Queen Beds - Room Only

Deluxe Ocean 2 Queen Beds - Room Only | View from room

Deluxe Ocean 2 Queen Beds - Room Only

  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Bedroom Penthouse- Room Only

Two Bedroom Penthouse- Room Only | Premium bedding, down comforters, minibar, in-room safe

Two Bedroom Penthouse- Room Only

  • 3315 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Two Bedroom Loft- Room Only

Two Bedroom Loft- Room Only | Premium bedding, down comforters, minibar, in-room safe

Two Bedroom Loft- Room Only

  • 2210 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Suite Ocean View- Room Only

View from room

Two Bedroom Suite Ocean View- Room Only

  • 1690 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Murphy Bed

View all photos for One Bedroom Ocean View- Room Only

Premium bedding, down comforters, minibar, in-room safe

One Bedroom Ocean View- Room Only

  • 1152 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Two Bedroom - Room Only

Premium bedding, down comforters, minibar, in-room safe

Two Bedroom - Room Only

  • 1687 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Murphy Bed

View all photos for Deluxe Ocean 1 King Bed - Room Only

Deluxe Ocean 1 King Bed - Room Only | Premium bedding, down comforters, minibar, in-room safe

Deluxe Ocean 1 King Bed - Room Only

  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Ocean Front- Room Only

Three Bedroom Ocean Front- Room Only | Premium bedding, down comforters, minibar, in-room safe

Three Bedroom Ocean Front- Room Only

  • 4628 sq ft
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Deluxe 2 Queen Beds - Room Only

Premium bedding, down comforters, minibar, in-room safe

Deluxe 2 Queen Beds - Room Only

  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Three Bedroom Loft- Room Only

Three Bedroom Loft- Room Only | Premium bedding, down comforters, minibar, in-room safe

Three Bedroom Loft- Room Only

  • 3500 sq ft
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Two Bedroom Ocean Front- Room Only

Two Bedroom Ocean Front- Room Only | Premium bedding, down comforters, minibar, in-room safe

Two Bedroom Ocean Front- Room Only

  • 2723 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Queen Murphy Bed

Similar properties

Beach

Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Pool
Hot Tub
All inclusive
Spa
4.4 out of 5, Excellent, (1383)
The price is $448
per night
$542 total
includes taxes & fees
Jan 9 - Jan 10
Villa del Palmar Cancun All Inclusive Beach Resort & Spa

About the neighborhood

Punta Sam

On the beach.Within a 15-minute walk of the resort, you'll find Punta Sam Ferry Terminal and Punta Sam Beach. Mujeres Beach and El Meco Archaeological Site are also within 2 miles (3 km).
View more Resorts in Punta SamOpens in a new window

What's nearby

  • Punta Sam Ferry Terminal - 10 min walk
  • Punta Sam Beach - 10 min walk
  • Playa Mujeres Golf Club - 8 min drive
  • Isla Mujeres Ferry Terminal - 78 min drive
  • North Beach - 78 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 34 min drive

Restaurants

  • Hiroshi Bar
  • ‪Don Fernando Lobby Bar - ‬5 min drive
  • ‪Restaurant Flamingos - ‬20 min walk
  • ‪Caprichos Villa del Palmar - ‬9 min walk
  • ‪Davinos - ‬8 min walk

About this property

Villa del Palmar Cancun Luxury Beach Resort & Spa

4.5-star beachfront resort near Playa Mujeres Golf Club
Some rates at Villa del Palmar Cancun Luxury Beach Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Villa del Palmar Cancun Luxury Beach Resort & Spa you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. WiFi and wired Internet are free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool, and a steam room. You'll have access to the outdoor pool at a partner property. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Punta Sam resort.

  • 415 guestrooms or units
  • 9 levels
  • 3 buildings
  • 6 dining venues
  • 5 bars or lounges
  • Built in 2010
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
Villa del Palmar Cancun Luxury Beach Resort & Spa offers 415 accommodations with MP3 docking stations and minibars. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The onsite spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 40 for adults and USD 20 for children
  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 4 spa tubs
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium satellite channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Paper towels
  • Toaster oven

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Villa del Palmar Cancun Luxury Beach Resort & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 40 for adults and USD 20 for children
  • Airport shuttle fee: USD 50 per vehicle (maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit.

Property is also known as

Cancun Palmar
Palmar Cancun
Palmar Resort Cancun
Villa del Palmar Cancun Beach
Villa del Palmar Cancun Beach Playa Mujeres
Villa del Palmar Cancun Beach Resort
Villa del Palmar Cancun Beach Resort Playa Mujeres
Villa Palmar
Villa Palmar Cancun
Villa Palmar Resort Cancun
Villa Palmar Cancun Luxury Beach Resort Playa Mujeres
Villa Palmar Cancun Luxury Beach Playa Mujeres
Villa Palmar Cancun Luxury Beach
Villa Palmar Cancun Luxury Beach Resort
Villa del Palmar Cancun Beach Resort Spa

Frequently asked questions

How close is Villa del Palmar Cancun Luxury Beach Resort & Spa to the airport?

Villa del Palmar Cancun Luxury Beach Resort & Spa is 16.8 mi (34-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Villa del Palmar Cancun Luxury Beach Resort & Spa?

As of Dec 26, 2024, prices found for a 1-night stay for 2 adults at Villa del Palmar Cancun Luxury Beach Resort & Spa on Jan 5, 2025 start from $215.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Villa del Palmar Cancun Luxury Beach Resort & Spa have an airport shuttle?

Villa del Palmar Cancun Luxury Beach Resort & Spa offers a shuttle from the hotel to the airport 24 hours a day, on request, for a charge of USD 50 per vehicle.

How close is Villa del Palmar Cancun Luxury Beach Resort & Spa to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Villa del Palmar Cancun Luxury Beach Resort & Spa offer free breakfast?

Free breakfast isn’t provided at Villa del Palmar Cancun Luxury Beach Resort & Spa, but buffet breakfast is offered for a fee of USD 40 for adults and USD 20 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Villa del Palmar Cancun Luxury Beach Resort & Spa?

No, there is no casino at this resort, but PlayCity Casino (11-min drive) and Royal Yak Casino and Sports Book (12-min drive) are nearby.

What time is check-in at Villa del Palmar Cancun Luxury Beach Resort & Spa?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Villa del Palmar Cancun Luxury Beach Resort & Spa?

This resort offers free self parking and valet parking.

Does Villa del Palmar Cancun Luxury Beach Resort & Spa have a pool?

Villa del Palmar Cancun Luxury Beach Resort & Spa features 5 outdoor pools and a children's pool.

Does Villa del Palmar Cancun Luxury Beach Resort & Spa have a restaurant?

There are 6 onsite restaurants, offering options like international cuisine and ocean views.

Does Villa del Palmar Cancun Luxury Beach Resort & Spa have a spa?

This resort has a spa, which features aromatherapy, facials, and deep-tissue massages.

How close is Villa del Palmar Cancun Luxury Beach Resort & Spa to downtown Punta Sam?

Villa del Palmar Cancun Luxury Beach Resort & Spa is 0.3 mi away from Punta Sam.

Villa del Palmar Cancun Luxury Beach Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 584 out of 1007 reviews" "
Rating 8 - Good. 223 out of 1007 reviews" "
Rating 6 - Okay. 85 out of 1007 reviews" "
Rating 4 - Poor. 55 out of 1007 reviews" "
Rating 2 - Terrible. 60 out of 1007 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Islam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was good but I advise future visitors to keep their receipts if you don't want to be charged not to mention the restaurants are incredibly expensive if you dont have the all inclusive. Having all inclusive really wont get you much since there isnt a buffet and there are only 4 restaurants the food isnt as extravagant as the advertisements show. Not to mention the spas are highly overpriced. I recall getting the all inclusive package but to my surprise I was shown that my package didn't pass through. There are little to no activities for the children. The hotel is 11 minute drive from the city center so if you want to go out its a long drive.
Stayed 7 nights in Oct 2024

10/10 Excellent

Salateen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Frankie Enrique

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect
Stayed 2 nights in Sep 2024

6/10 Okay

Andrea Dennise, Sicklerville

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
If I could rate solely on the staff it would be 5 stars. Some of the nicest people we’ve encountered who are also courteous. We rated 3 stars because this isn’t really a family resort. The one family pool they had was just a pool with a bridge in the center. The bridge was severely rusted and falling apart. We noticed they had people diving throughout the day to pick up pieces of rust that were breaking off. Of the 7 days we were there only one day had a family friendly activity and that was the magic show which was held in their new hotel next door. The kids club is mainly for kids older than 6 because although it’s 4 and older there are limited activities younger ones can do and on some days can’t even stay there. This included the inflatable course on the beach that we didn’t really get to utilize due to the amount of drunk adults that were on there. (No judgement here). We were lucky enough that we planned a bunch of excursions including walking to the ferry which is right next door and taking a day trip to Isla Mujeres. Which id recommend over paying for the excursion. But for the families that want to spend the whole trip on resort, unless you love doing nothing but swimming in a pool and playing in the sand expect to be bored. Lastly the food is dealers choice. Some like it some don’t. Comparing it to some of the other resorts we’ve stayed at in Cancun it wasn’t the best. Personal preference and nonetheless service was phenomenal. Much more to say but not enough space
Stayed 6 nights in Aug 2024

4/10 Poor

Nate

Traveled with family
Mosquitoes and roaches in my room.
Stayed 4 nights in Aug 2024

8/10 Good

selam guush

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the place it was clean and smoke free but not much activities for teenage kids
Stayed 7 nights in Aug 2024

10/10 Excellent

Andenet

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place
Stayed 4 nights in Aug 2024

10/10 Excellent

Brytany Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Sabria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time and hospitality
Stayed 4 nights in Aug 2024

10/10 Excellent

Keri

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi, I stayed at this resort Aug 1-8 2024. My family and I loved our room it was clean , modern, and very comfortable. The resort was amazing we had a wonderful time swimming in the clean pools and ocean. It’s a very calm and quiet resort even with a lot of families. The food was great I loved the buffet which had great food plenty of choices.They had great drinks my favorite was the passion fruit margarita’s. Over all this is an amazing resort and can’t wait to go back next year. My one warning which has nothing to do with the Villa Palmer is when you get to the airport when you arrive in Mexico please ignore the travel people there they will try to get you to go to another resort by giving you a discount on activities just to bring you to the moon palace and sell you on a time share . Please research the moon palace Grand before you go it’s a scam. The airport staff when asked how to get to our transportation guides is to them but just keep walking.
Stayed 7 nights in Aug 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a beautiful hotel and I loved our room with a great view.
Stayed 1 night in Jul 2024

10/10 Excellent

Dorian Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Place was so nice and clean
Stayed 5 nights in Jul 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VDP 9.9
It's great to stay at villa del Palmar, the rooms are awesome, huge and have everything. The accommodations are great too, very big pools, right in front of the ocean, nice beach, warm. It's not that great to walk in the ocean (a lot of sea weed). But overall... great.
Stayed 3 nights in Jul 2024

6/10 Okay

Héctor

Stayed 4 nights in Jul 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service. The staff was super attentive. Highly recommend this hotel.
Stayed 7 nights in Jul 2024

6/10 Okay

Mitsutaka

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We put “ do don’t disturb “ sign but they came in to clean anyway…. And then one of the Coke from mini bar is gone though we didn’t not take any. No idea if housekeeper took a Coke!?
Stayed 2 nights in Jul 2024

10/10 Excellent

Oleg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, privacy, friendly service. Convenience of restaurants proximity and choice of different cuisine. Extremely responsive housekeeping and room service.
Stayed 5 nights in Jul 2024

10/10 Excellent

Eduardo Antonio

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything in the property the pools and the food was excellent. Room service 👌
Stayed 5 nights in Jul 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Corina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, my family had a really good time. With one exception: the beach was not very pleasant for swimming, lots of seaweed and murky water. Several people were stung by a sting ray. Make sure you bring water shoes. Other than that, I would highly recommend this property for a family friendly vacation. Thank you!
Stayed 7 nights in Jun 2024

10/10 Excellent

J Jesus Aguilar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, and the very friendly staff
Stayed 5 nights in Jun 2024

10/10 Excellent

Eva Nunez

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When you first arrive you are greeted with a glass of champagne. You are engulfed by the beautiful views straight out of the lobby. The staff is all very friendly. The room accommodations are very nice and clean. I would definitely recommend this hotel to those who want to travel to Cancun but don’t want to be in the center of the hotel zone. It’s close enough to all the things you would want to do and private enough to be in your own oasis’s.
Stayed 6 nights in Jun 2024

8/10 Good

SHAINNE ROBLES

Stayed 5 nights in May 2024

10/10 Excellent

Gustavo Edwardo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They up keep of the property and the fact that I knew my family was safe while we stayed there. The only thing I didn’t like was the fact that the sliding glass door doesn’t close period it has a lock but the latch is broken
Stayed 5 nights in May 2024

10/10 Excellent

galitt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really a great location. Would recommend for either families or couples. Super friendly staff, very clean property, housekeeping goes above and beyond. Front desk staff always smiling ready to help. Food delivery by the pool and beach really nice - not just fast food, had nice salads as well. Also got a massage the spa which was A . Always found a shady spot by the pool which is great, not the case in other resorts. This may not be the same if you go during high season. I wish the beach did not have all those sea weeds, but this is not the fault of the hotel. The cleaning crews do their best to remove it. Great hotel!!
Stayed 6 nights in May 2024