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Kempinski Hotel Cancún

5.0 star property
5-star luxury resort near Luxury Avenue Shopping Mall, connected to a shopping center

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kempinski Hotel Cancún

On the beach, white sand, beach cabanas, sun loungers
Children's play area - indoor
Exterior
Exterior
2 outdoor pools, free cabanas, pool umbrellas

Reviews

9.4 out of 10

Exceptional

Guests liked:

Clean rooms, friendly staff, property condition

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • All inclusive
    All inclusive
  • Breakfast available
    Breakfast available
  • Hot Tub
    Hot Tub
  • Spa
    Spa
The price is $412
includes taxes & fees
$347 per night
Dec 2 - Dec 3

Explore the area

Map
Retorno del Rey No. 36, Cancun, QROO, 77500
  • Ballenas Beach
    2 min walk
  • Luxury Avenue Shopping Mall
    11 min walk
  • Kukulcan Plaza Shopping Mall
    12 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    18 min drive

Room options

View all photos for Suite (Seafront)

Premium bedding, down comforters, minibar, in-room safe

Suite (Seafront)

  • 882 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Double Room (Seaside)

Premium bedding, down comforters, minibar, in-room safe

Club Double Room (Seaside)

  • 441 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed (Seaside)

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed (Seaside)

  • 441 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite (Seafront)

Premium bedding, down comforters, minibar, in-room safe

Club Suite (Seafront)

  • 883 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room (Seafront)

Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room (Seafront)

  • 441 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Suite

Panoramic Suite | Premium bedding, down comforters, minibar, in-room safe

Panoramic Suite

  • 882 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Living room | 42-inch LCD TV with cable channels, TV, iPod dock

Presidential Suite

  • 2464 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Seaside)

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed (Seaside)

  • 441 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Club Seafront)

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed (Club Seafront)

  • 441 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Seafront)

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed (Seafront)

  • 441 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room (Seaside)

Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room (Seaside)

  • 441 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Double Room (Seafront)

Premium bedding, down comforters, minibar, in-room safe

Club Double Room (Seafront)

  • 441 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (The Saasil)

Suite (The Saasil) | Private pool

Suite (The Saasil)

  • 1905 sq ft
  • Sea view
  • Sleeps 6
  • 3 King Beds

View all photos for Club Suite (Seaside)

Premium bedding, down comforters, minibar, in-room safe

Club Suite (Seaside)

  • 883 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Seaside)

Premium bedding, down comforters, minibar, in-room safe

Suite (Seaside)

  • 882 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

JW Marriott Cancun Resort & Spa

Pool
Hot Tub
Spa
Kids pool
4.5 out of 5, Wonderful, (1013)
The price is $280
per night
$386 total
includes taxes & fees
Dec 8 - Dec 9
JW Marriott Cancun Resort & Spa

About the neighborhood

Cancun

Beachfront retreat .With a stay at this Zona Hotelera resort, you'll be within half a mile (1 km) of Luxury Avenue Shopping Mall and 2 miles (3 km) of Aquaworld. La Isla Shopping Mall and Iberostar Cancun Golf Course are also within 2 miles (3 km).
View more Resorts in CancunOpens in a new window

What's nearby

  • Aquaworld - 17 min walk - 0.9 miles
  • La Isla Shopping Mall - 3 min drive - 1.3 miles
  • Cancun Interactive Aquarium - 3 min drive - 1.3 miles
  • Iberostar Cancun Golf Course - 3 min drive - 2.0 miles
  • Delfines Beach - 6 min drive - 3.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Restaurant nebbiolo en cancun - ‬5 min walk
  • ‪Taboo Cancun - ‬1 min drive
  • ‪Porfirio's Cancun - ‬1 min drive
  • ‪Puerto Madero - ‬1 min drive
  • ‪Harry's Prime Steakhouse and Raw Bar - ‬1 min drive

About this property

Kempinski Hotel Cancún

5-star luxury resort near Luxury Avenue Shopping Mall, connected to a shopping center
Some rates at Kempinski Hotel Cancún are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with free beach club on site and cabanas (surcharge). At Kempinski Hotel Cancún you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Belle Époque resort also offers a children's club, outdoor tennis courts, and a health club. Limited free parking is available on a first-come, first-served basis.

This 5-star Cancun resort is smoke free.

  • 1 building
  • 363 guestrooms or units
  • 9 levels
  • 6 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 290625 sq ft of conference space
  • 27000 sq m of conference space
  • Built in 1993
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
Kempinski Hotel Cancún offers 363 accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Renovation of all guestrooms was completed in January 2023.

Kayantá Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Stroller
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service
  • Free uncovered valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: USD 48.50 for adults and USD 48.50 for children
  • 2 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Things to do

  • 2 outdoor pools
  • Art gallery
  • Children's club
  • Designer stores
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in public areas
  • Assistive listening devices in meeting rooms
  • Elevator (60 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (39 inches high)
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.57 per accommodation, per night
  • Resort fee: USD 58 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 48.50 for adults and USD 48.50 for children
  • Airport shuttle fee: USD 200 per vehicle (roundtrip, maximum occupancy 7)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Frequently asked questions

How close is Kempinski Hotel Cancún to the airport?

Kempinski Hotel Cancún is 11.5 mi (18-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Kempinski Hotel Cancún?

As of Nov 24, 2024, prices found for a 1-night stay for 2 adults at Kempinski Hotel Cancún on Dec 3, 2024 start from $289.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Kempinski Hotel Cancún have an airport shuttle?

Kempinski Hotel Cancún offers an airport shuttle 24 hours a day, at scheduled times, for a charge of USD 200 per vehicle, roundtrip.

How close is Kempinski Hotel Cancún to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Kempinski Hotel Cancún offer free breakfast?

Free breakfast isn’t provided at Kempinski Hotel Cancún, but buffet breakfast is offered for a fee of USD 48.50 for adults and USD 48.50 for children. It's available every day from 7:00 AM to 11:30 AM.

Is there a casino at Kempinski Hotel Cancún?

No, there is no casino at this resort, but Royal Yak Casino and Sports Book (17-min drive) and Dubai Palace Casino (18-min drive) are nearby.

What time is check-in at Kempinski Hotel Cancún?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Kempinski Hotel Cancún?

This resort offers free valet parking.

Does Kempinski Hotel Cancún have a pool?

Kempinski Hotel Cancún features 2 outdoor pools.

Does Kempinski Hotel Cancún have a restaurant?

There are 6 onsite restaurants, offering options like seafood, pool views, and a beachfront location.

Does Kempinski Hotel Cancún have a spa?

Pamper yourself with a day at Kayantá Spa, where you can enjoy massages, detox wraps, and aromatherapy.

How close is Kempinski Hotel Cancún to downtown Cancun?

Kempinski Hotel Cancún is 0.3 mi away from Avenida Kukulkan.

Kempinski Hotel Cancún Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 343 out of 408 reviews" "
Rating 8 - Good. 32 out of 408 reviews" "
Rating 6 - Okay. 8 out of 408 reviews" "
Rating 4 - Poor. 6 out of 408 reviews" "
Rating 2 - Terrible. 19 out of 408 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

lacey

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am always wary of hotels, especially in Cancun. We have traveled often to the area but like to try new places! I also always try to search for a 5 star hotel. This by far was one of the nicest hotels we have been at. Starting with the employees they all gave us impeccable service truly making it not only a 5 star feeling but VIP. Everything was phenomenal from the suite to the beach to the pool to the food as well.
Stayed 3 nights in Aug 2024

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying in this property, it is probably the best in Cancun since I’ve been there 23 times! Although it is a lot more expensive for dinning. Breakfast buffet is 60 dollar per person and a small lunch for 3 ppl is definitely over 100 dollar. It’s very quiet and luxurious so I feel like it is worth it. Will definitely go back
Stayed 6 nights in Aug 2024

2/10 Terrible

Irena D

Traveled with family
Disliked: Staff & service
This was my first time at this hotel. I took two of my kids to enjoy four nights before the school starts. I was looking for a high-quality All-inclusive resort. This hotel is FALSE advertising itself as such. When we arrived, the hotel was almost empty; except of standing around personnel was no one seen around. It was an alarming sign. At the check in they announced that in addition to $450/night I already paid, I need to pay an additional $70/day in the resort fees and no food or drinks were included. I took my kids for a quick, breakfast and was charged $71 for a salad, one chicken wrap and one order of tacos of very low quality. The chicken was dry and pieces of egg in it were disgusting. I came back to the front desk and asked them to refund the money BEFORE I even checked in. They refused to provide any refund. I took a taxi and went to Moon Palace resort where I enjoyed very much. I lost all my money I paid to Kempinski. If I would stay, my vacation would be ruined. I don’t know how they got positive reviews, which tricked me into buying this stay. Maybe those are all fake reviews or possibly the new ownership of the hotel is the reason for the pretty shell with no value to offer.
Stayed 4 nights in Aug 2024

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Emmalyn

Stayed 2 nights in Jul 2024

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow i was amazed with property and staff. First time staying at this resort.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alejandro, Metepec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is an amazing hotel with a lot heritage and great facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Arash

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best beach. Crystal clear water
Stayed 2 nights in Apr 2024

2/10 Terrible

Samir

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Maher

Traveled with family
Liked: Cleanliness, amenities
Every thing great hotel , definitely I will stay here again
Stayed 2 nights in Jun 2024

10/10 Excellent

julio

Stayed 1 night in Jun 2024

10/10 Excellent

Michelle Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel! First visited without the family, second visit brought the adult kids. We all highly enjoyed everything about this hotel. Club level was amazing. Relaxed atmosphere with great food. Small bites but perfect for us all. Drinks were a bonus as well. Thank you Kempinski for making our stay a memorable one. Everyone on every level was top notch. Quiet, classy, comfortable and extremely clean. Service and staff at every level were amazing. Thank you!
Stayed 5 nights in Jun 2024

2/10 Terrible

Ruben Michaël

Liked: Property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Yi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Blanca E

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to a front ocean view which was great. The property was gorgeous. The entire staff was very attentive and polite . The restaurants were overpriced. Wish it was an All Inclusive hotel or at least have Breakfast included but overall experience was good.
Stayed 6 nights in Jun 2024

10/10 Excellent

Mithun Kalathur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an awesome experience!
Stayed 2 nights in Jun 2024

10/10 Excellent

Aaditya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Clean, spacious rooms with an amazing view of the sea. Staff was very helpful & attentive. Made custom meals that weren’t on the breakfast buffet menu to cater to dietary restrictions without me having to ask.
Stayed 6 nights in May 2024

10/10 Excellent

Henri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Jailice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing I have never had such good service. The food was also wonderful along with all the amenities. Everything about the property was magical I will definitely go there again.
Stayed 4 nights in Apr 2024

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff go out of their way to let you know they are glad you are there and want to help make your stay wonderful
Stayed 7 nights in May 2024

10/10 Excellent

Shannon, Portland

Stayed 2 nights in May 2024

10/10 Excellent

Maha

Stayed 4 nights in May 2024

10/10 Excellent

Drahomira, Wayzata

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is my favorite hotel chain and Cancun location didn’t disappoint. Beautiful and elegant! Great staff, food and service.
Stayed 4 nights in May 2024

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities, room comfort
Overall service was excellent but the pool service was awful. Slow or non existent and dirty towels, food and old drinks just laying everywhere. Very slow to clean up but if you tried to open an umbrella 3 people would run over to you. Very slow to take orders or just clean up the pool area from food and drinks.
Stayed 2 nights in Apr 2024

10/10 Excellent

Doan

Stayed 2 nights in Apr 2024