Excellence Riviera Cancun - Adults Only All Inclusive

5.0 star property
5-star beachfront property near Puerto Morelos Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Excellence Riviera Cancun - Adults Only All Inclusive

View from room
Exterior
Premium bedding, pillowtop beds, free minibar, in-room safe
View from room
Private beach, beach volleyball, beach bar, sailing

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • All inclusive
    All inclusive
  • Spa
    Spa
The price is $591
includes taxes & fees
$591 per night
Nov 26 - Nov 27

Explore the area

Map
Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580
  • Puerto Morelos Beach
    8 min walk
  • Arrecife de Puerto Morelos National Park
    14 min walk
  • Crococun Zoo
    3 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    22 min drive

Room options

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Pool View

  • 668 sq ft
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim Up Suite Pool View

  • 668 sq ft
  • Sleeps 2
  • 1 King Bed

Two-Story Rooftop Terrace Suite Spa or Pool View

  • 1054 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Junior Suite Spa or Pool View

  • 667 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Swim-Up Suite Spa or Pool View

  • 667 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite Ocean View

  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Ocean Front

  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim-Up Ocean View

  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Puerto Morelos

Beachside getaway.Within a 15-minute walk of the property, you'll find Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. Ojo de Agua Beach and Puerto Morelos Town Square are also within 3 miles (5 km).

What's nearby

  • Puerto Morelos Beach - 8 min walk - 0.5 miles
  • Crococun Zoo - 3 min drive - 1.5 miles
  • Puerto Morelos Town Square - 8 min drive - 2.7 miles
  • Ojo de Agua Beach - 12 min drive - 2.5 miles
  • Petempich Bay - 14 min drive - 5.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Market Cafe - ‬11 min walk
  • ‪The Kitchen Table - ‬1 min walk
  • ‪Bordeaux Restaurant - ‬10 min walk
  • ‪Sports Bar - ‬7 min walk
  • ‪Sensai - ‬16 min walk

About this property

Excellence Riviera Cancun - Adults Only All Inclusive

5-star beachfront property near Puerto Morelos Beach
Excellence Riviera Cancun - Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply step outside to unwind on the property's beach. At Excellence Riviera Cancun - Adults Only All Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 11 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers outdoor tennis courts, a 24-hour fitness center, and a spa tub. Self parking is free.

Smoking is allowed in designated areas at this 5-star Puerto Morelos property.

  • 440 guestrooms or units
  • 4 levels
  • 9 buildings
  • 10 dining venues
  • 11 bars or lounges
  • 104410 sq ft of conference space
  • 9700 sq m of conference space
  • Built in 2004
  • Deli
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Excellence Riviera Cancun - Adults Only All Inclusive offers 440 accommodations with free minibar items and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes along with free international calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

MIILE SPA has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 10 restaurants
  • 11 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 6 outdoor pools
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Kayaking
  • Outdoor tennis court
  • Pilates classes
  • Sailing
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis lessons
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (43 inches high)

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Excellence Riviera Cancun - Adults Only All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3413.73 per vehicle (roundtrip, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

No shows require payment in full, including taxes and service fee.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excellence Riviera Cancun Adults Only Puerto Morelos
Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
Excellence Riviera Cancun Adults Puerto Morelos
Excellence Riviera Cancun Adults
Excellence Riviera Cancun Adults Only All Inclusive
Excellence Riviera Cancun Adults All Inclusive
Excellence Riviera Cancun Adu
Excellence Riviera Cancun Adults Only All Inclusive

Frequently asked questions

How close is Excellence Riviera Cancun - Adults Only All Inclusive to the airport?

Excellence Riviera Cancun - Adults Only All Inclusive is 14.3 mi (22-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Excellence Riviera Cancun - Adults Only All Inclusive?

As of Nov 21, 2024, prices found for a 1-night stay for 2 adults at Excellence Riviera Cancun - Adults Only All Inclusive on Nov 26, 2024 start from $591.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Excellence Riviera Cancun - Adults Only All Inclusive have an airport shuttle?

Excellence Riviera Cancun - Adults Only All Inclusive offers an airport shuttle 24 hours a day, on request, for a charge of MXN 3413.73 per vehicle, roundtrip.

How close is Excellence Riviera Cancun - Adults Only All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Excellence Riviera Cancun - Adults Only All Inclusive offer free breakfast?

Excellence Riviera Cancun - Adults Only All Inclusive does not offer free breakfast.

Is there a casino at Excellence Riviera Cancun - Adults Only All Inclusive?

No, there is no casino at this property.

What time is check-in at Excellence Riviera Cancun - Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Excellence Riviera Cancun - Adults Only All Inclusive?

This property offers free self parking.

Does Excellence Riviera Cancun - Adults Only All Inclusive have a pool?

Excellence Riviera Cancun - Adults Only All Inclusive features 6 outdoor pools.

Does Excellence Riviera Cancun - Adults Only All Inclusive have a restaurant?

Excellence Riviera Cancun - Adults Only All Inclusive is home to The Kitchen Table, which features international cuisine.

Does Excellence Riviera Cancun - Adults Only All Inclusive have a spa?

Pamper yourself with a day at MIILE SPA, where you can enjoy hydrotherapy, facials, and body wraps.

How close is Excellence Riviera Cancun - Adults Only All Inclusive to downtown Puerto Morelos?

Excellence Riviera Cancun - Adults Only All Inclusive is 2 mi away from Puerto Morelos.

Excellence Riviera Cancun - Adults Only All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1231 out of 1539 reviews" "
Rating 8 - Good. 198 out of 1539 reviews" "
Rating 6 - Okay. 51 out of 1539 reviews" "
Rating 4 - Poor. 20 out of 1539 reviews" "
Rating 2 - Terrible. 39 out of 1539 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kaylin

Liked: Cleanliness, staff & service, property conditions & facilities
Would love to return, I went for my Bachelorette and had the BEST time
Stayed 3 nights in Aug 2024

10/10 Excellent

William Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

JAMES ANTHONY, Alpharetta

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property! Pros: Wonderful staff, great restaurant options, fun entertainment, lots of pools, clean, lovely!! Cons: Wished there was a buffet lunch option for our group. Highly recommend this resort!

10/10 Excellent

Amy, KINGWOOD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Bradford

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time at the Excellence Riviera! The food was great, the staff was great, and rooms and amenities were great! We had to leave a few days early due to an emergency, and the hotel was more than willing to work with us and refunded us the nights we could not use. 5 stars all around!
Stayed 7 nights in Jul 2024

4/10 Poor

Zachary

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort. Great people
Stayed 4 nights in Aug 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fully satisfied with the resort, some high end dining, great pools, lots of activities and friendly, professional staff!!!
Stayed 8 nights in Aug 2024

10/10 Excellent

Amelia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Stayed 3 nights in Aug 2024

10/10 Excellent

Tus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 7 nights in Aug 2024

10/10 Excellent

Philip Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Aug 2024

10/10 Excellent

Althea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I recently stayed at Excellent Riviera Cancun celebrating our anniversary. From start to finish, our time at your hotel was nothing short of exceptional. The hotel itself was immaculate, with beautifully maintained grounds that took our breath away. However, what truly made our stay memorable was your amazing staff. They were not only incredibly polite and attentive but also seemed genuinely happy to be there. It's rare to see a team so dedicated and joyful in their work, and it made us feel truly welcome throughout our stay. Our room was spotless and provided a comfortable retreat each day. The dining experience was also outstanding. With so many different restaurants to choose from, we felt like royalty every evening, savoring exquisite food that was consistently delicious. There wasn’t a single restaurant that didn’t impress us—each one was excellent in its own right. The nightly entertainment added another layer of enjoyment to our stay, offering great performances that we looked forward to each evening. Thank you once again to all the hardworking staff for making our stay so wonderful. We look forward to returning in the future!
Stayed 5 nights in Aug 2024

10/10 Excellent

Carolyn, Humble

Liked: Cleanliness, staff & service, property conditions & facilities
It was beautiful and inviting.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tina

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the Excellence Riviera! We had the most amazing time here! All the food options are delicious, service was wonderful, activities were so fun and entertaining, would definitely love to come back!
Stayed 4 nights in Aug 2024

10/10 Excellent

Richard, Upper Chichester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort stands out compared to others in the area. The service, food and accommodations are perfectly balanced.
Stayed 5 nights in Aug 2024

10/10 Excellent

Benjamin John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is incredible! I would recommend it to anyone!
Stayed 5 nights in Aug 2024

10/10 Excellent

Karen Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and always smiling.
Stayed 7 nights in Aug 2024

10/10 Excellent

Linh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!! Very happy with the resort.
Stayed 4 nights in Aug 2024

8/10 Good

David

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very nice, welcoming, and always around to help. There was constantly someone nearby to ask for a drink. The restaurant variety was great and most of the food we had was very good, it was also nice that only one restaurant required a reservation. The room was very clean, and large with a separate seating area. The turndown service (excellence club room) was a nice touch. The daily chocolates left in the room were good but also a little concerning if you have any allergies because you don’t know what is in them each day. The last several days we were there, they were cleaning up the seaweed on the beach and we saw that they had been piling it up behind a sandy hill on the edge of the property and it was starting to smell pretty bad… The only other negative thing to say is that the SPA is REALLY expensive compared to other resorts we have been to… The service was great but seemed overpriced for what you get. Overall it was a nice relaxing stay that truly made us feel special with the added touches that came with the excellence club upgrade.
Stayed 9 nights in Aug 2024

8/10 Good

Danielle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was overall a beautiful resort. Staff was so kind, the food was delicious, drinks were good, and the property was pretty
Stayed 4 nights in Aug 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second visit to Excellence Riviera Maya. Our first trip was one of the best so I was not sure if the second would live up to that. It did and more. The service was just as good if not better, they had more restaurants available at night and they went above and beyond to make sure we had everything we needed and wanted. They had plenty of activities throughout the day but were not pushy when we wanted to chill. We thoroughly enjoyed our time there and hope it’s not too long for us to return.
Stayed 7 nights in Aug 2024

10/10 Excellent

Courtney

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff/customer service is out of this world. They go above and beyond to make sure guests are taken care of and seem genuinely happy with their job. Every single staff member is a very hard worker and it shows. The food options were amazing. The room was great. I don’t write reviews often, but highly recommend this resort.
Stayed 5 nights in Aug 2024

10/10 Excellent

Genell

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repeat stay at this lovely resort. Food and drink were fabulous. Staff helpful and friendly. Beautiful rooms.
Stayed 6 nights in Apr 2024