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Excellence Riviera Cancun - Adults Only All Inclusive

5.0 star property
5-star beachfront property near Puerto Morelos Beach

Choose dates to view prices

Photo gallery for Excellence Riviera Cancun - Adults Only All Inclusive

View from room
Theater show
Private beach, beach volleyball, beach bar, sailing
Exterior
Outdoor wedding area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • On private beach
  • Hot Tub
  • All inclusive
  • Room service

Explore the area

Map
Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580
  • Puerto Morelos Beach
    ‪8 min walk‬
  • Puerto Morelos Town Square
    ‪8 min drive‬
  • Ojo de Agua Beach
    ‪12 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

View from room

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Pool View

Premium bedding, pillowtop beds, free minibar, in-room safe

Excellence Club Junior Suite Pool View

  • 668 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim Up Suite Pool View

View from room

Excellence Club Junior Swim Up Suite Pool View

  • 668 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

View from room

Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Two-Story Rooftop Terrace Suite Spa or Pool View

View from room

Two-Story Rooftop Terrace Suite Spa or Pool View

  • 1054 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Free Upgrade To Excellence Club Junior Suite Pool View

Premium bedding, pillowtop beds, free minibar, in-room safe

Free Upgrade To Excellence Club Junior Suite Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Spa or Pool View

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Spa or Pool View

  • 667 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Swim-Up Suite Spa or Pool View

View from room

Junior Swim-Up Suite Spa or Pool View

  • 667 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean View

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Ocean View

  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean Front

Premium bedding, pillowtop beds, free minibar, in-room safe

Excellence Club Junior Suite Ocean Front

  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim-Up Ocean View

View from room

Excellence Club Junior Swim-Up Ocean View

  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Free Upgrade To Junior Suite Ocean View

Premium bedding, pillowtop beds, free minibar, in-room safe

Free Upgrade To Junior Suite Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

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Dreams Riviera Cancun Resort & Spa - All Inclusive

Puerto Morelos
  • Pool
  • Hot Tub
  • All inclusive
  • Spa
4.3 out of 5, Excellent, 1,183 reviews
The price is $392
includes taxes & fees
$392 per night
Apr 13 - Apr 14
Dreams Riviera Cancun Resort & Spa - All Inclusive

About the neighborhood

Puerto Morelos

Beachside getaway.Within a 15-minute walk of the property, you'll find Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. Ojo de Agua Beach and Puerto Morelos Town Square are also within 3 miles (5 km).

What's nearby

  • Puerto Morelos Beach - 8 min walk - 0.5 miles
  • Crococun Zoo - 3 min drive - 1.5 miles
  • Puerto Morelos Town Square - 8 min drive - 2.7 miles
  • Ojo de Agua Beach - 12 min drive - 2.5 miles
  • Petempich Bay - 14 min drive - 5.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Market Cafe - ‬11 min walk
  • ‪The Kitchen Table - ‬1 min walk
  • ‪Bordeaux Restaurant - ‬10 min walk
  • ‪Sports Bar - ‬7 min walk
  • ‪Sensai - ‬16 min walk

About this property

Excellence Riviera Cancun - Adults Only All Inclusive

5-star beachfront property near Puerto Morelos Beach
Excellence Riviera Cancun - Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply step outside to unwind on the property's beach. At Excellence Riviera Cancun - Adults Only All Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 11 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a 24-hour fitness center, a hot tub, and a steam room. Self parking is free.

Smoking is allowed in designated areas at this 5-star Puerto Morelos property.

  • 440 guestrooms or units
  • 4 levels
  • 9 buildings
  • 10 dining venues
  • 11 bars or lounges
  • 104410 sq ft of conference space
  • 9700 sq m of conference space
  • Built in 2004
  • Deli
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Excellence Riviera Cancun - Adults Only All Inclusive offers 440 accommodations with free minibar items and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes along with free international calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

MIILE SPA has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Haven Riviera Cancun - All Inclusive - Adults Only

  • Pool
  • Hot Tub
  • Breakfast included
  • All inclusive
4.6 out of 5, Wonderful, 4,103 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 10 restaurants
  • 11 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 6 outdoor pools
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Kayaking
  • Pilates classes
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (43 inches high)

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Excellence Riviera Cancun - Adults Only All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3413.73 per vehicle (roundtrip, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

No shows require payment in full, including taxes and service fee.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excellence Riviera Cancun Adults Only Puerto Morelos
Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
Excellence Riviera Cancun Adults Puerto Morelos
Excellence Riviera Cancun Adults
Excellence Riviera Cancun Adults Only All Inclusive
Excellence Riviera Cancun Adults All Inclusive
Excellence Riviera Cancun Adu
Excellence Riviera Cancun Adults Only All Inclusive

Frequently asked questions

How close is Excellence Riviera Cancun - Adults Only All Inclusive to the airport?

Excellence Riviera Cancun - Adults Only All Inclusive is 14.3 mi (22-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Excellence Riviera Cancun - Adults Only All Inclusive?

As of Mar 24, 2025, prices found for a 1-night stay for 2 adults at Excellence Riviera Cancun - Adults Only All Inclusive on Apr 8, 2025 start from $574.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Excellence Riviera Cancun - Adults Only All Inclusive have an airport shuttle?

Excellence Riviera Cancun - Adults Only All Inclusive offers an airport shuttle 24 hours a day, on request, for a charge of MXN 3413.73 per vehicle, roundtrip.

How close is Excellence Riviera Cancun - Adults Only All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Excellence Riviera Cancun - Adults Only All Inclusive offer free breakfast?

Excellence Riviera Cancun - Adults Only All Inclusive does not offer free breakfast.

Is there a casino at Excellence Riviera Cancun - Adults Only All Inclusive?

No, there is no casino at this property.

What time is check-in at Excellence Riviera Cancun - Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Excellence Riviera Cancun - Adults Only All Inclusive?

This property offers free self parking.

Does Excellence Riviera Cancun - Adults Only All Inclusive have a pool?

Excellence Riviera Cancun - Adults Only All Inclusive features 6 outdoor pools.

Does Excellence Riviera Cancun - Adults Only All Inclusive have a restaurant?

Excellence Riviera Cancun - Adults Only All Inclusive is home to The Kitchen Table, which features international cuisine.

Does Excellence Riviera Cancun - Adults Only All Inclusive have a spa?

Pamper yourself with a day at MIILE SPA, where you can enjoy aromatherapy, mani/pedis, and body treatments.

How close is Excellence Riviera Cancun - Adults Only All Inclusive to downtown Puerto Morelos?

Excellence Riviera Cancun - Adults Only All Inclusive is 2 mi away from Puerto Morelos.

Excellence Riviera Cancun - Adults Only All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1278 out of 1612 reviews
Rating 8 - Good. 211 out of 1612 reviews
Rating 6 - Okay. 62 out of 1612 reviews
Rating 4 - Poor. 20 out of 1612 reviews
Rating 2 - Terrible. 41 out of 1612 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Starr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a foodie paradise. There were all of these specialty restaurants that each had fabulous food, served with the utmost care. Also the staff goes out of their way for their clients. I loved this place and am going back again.
Stayed 5 nights in Jan 2025

8/10 Good

michael jay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Large resort with multiple bars, restaurants, spa, beach & activities. Staff is very young, and the desk staff needs more training in customer service. I arrived during a thunderstorm and was basically abandoned at the airport. The resort has a designated shuttle service but refused to pick me up b/c "booking on Expedia made me ineligible for that service." I was forced to wait hours in the rain & pay $300 by the extortionists laying in wait outside the airport. The desk staff were shockingly rude & uniformed. Ditto with some of the restaurant hostesses. Shout out to Estefany, at the Concierge desk (Gold!) & the Director, Andrea, for doing their best to make up for this blunder.
Stayed 8 nights in Dec 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Highly recommend.
Stayed 7 nights in Dec 2024

10/10 Excellent

Starr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are a foodie, this is heaven. They have many distinct and wonderful restaurants that have amazing food and excellent service. All of the people I encountered that were working there were cheerful polite and very helpful. this is a place I want to go back to this coming year.

10/10 Excellent

STEPHEN

Stayed 2 nights in Nov 2024

10/10 Excellent

Erna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!!!
Stayed 7 nights in Dec 2024

2/10 Terrible

Taneshia

Stayed 2 nights in Nov 2024

10/10 Excellent

daniel

Stayed 2 nights in Nov 2024

10/10 Excellent

Katharine Elizabeth

Stayed 7 nights in Nov 2024

10/10 Excellent

Roxana, Artesia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience. The dining was amazing. Our favorite was the lobster house and the French. The staff is very friendly and works so hard to make sure everyone is taken care of. We will go back.
Stayed 7 nights in Dec 2024

10/10 Excellent

Christina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 9 nights in Nov 2024

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Dec 2024

10/10 Excellent

Nicholas, Webster

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last time I visited this resort was 2008 with my father. Have been to other excellence resorts - Finest which is more Family oriented. Overall My GF and I enjoyed our stay. We had some issues in the beginning but the leadership team/managers will try their best to accommodate you ! I could also tell the leadership team cares about their employees. I will definitely go back.
Stayed 7 nights in Dec 2024

6/10 Okay

Kelsey

Traveled with group
Be prepared to spend most of your time waiting for food/drinks. Excellence club is not worth the upgrade. There are a bunch of "secret perks" you have to be "in the know" to ask for so we just didn't end up getting them. The free hydrotherapy is powerful jets not a jacuzzi water massage as described. Tips are NOT included, you must give a min $5 USD for every interaction or they'll take even longer to serve you. They were very annoyed at check out since we didn't buy an extra excursion or spa service. Not vegetarian friendly, food often came out undercooked and bland despite having a "special menu". Drinks were watered down which is probably why they all tasted the same. The sports bar closes at midnight and you're not allowed to be around the pool after that. They insist on coming all the way in for room service, love outside shoes all over. Swim up room reeked of mold which traveled home on our clothes and passports. The glass bathroom/shower doors didn't actually shut which is an odd choice at all you can eat where they went so far as to have a phone installed at the toilet... Overall could have been worse beach trip but certainly not worth the price.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lelde

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Simone, Ottawa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luis at The French restaurant did outstanding service. Orlando at the pool bar did a great jon with our drinks!
Stayed 14 nights in Nov 2024

10/10 Excellent

Ingrid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence Riviera Cancun - Adults Only All-Inclusive is a luxurious, romantic retreat on the Riviera Maya. Known for its elegant suites, exceptional service, and stunning beachfront, this resort caters exclusively to adults seeking relaxation or a romantic getaway. Guests rave about the gourmet dining options, multiple pools, a pristine beach, and an impressive spa. Activities like yoga, live entertainment, and water sports ensure there's something for everyone. Many highlight the attention to detail and friendly staff as standout features. Perfect for honeymoons, anniversaries, or just a serene escape.
Stayed 4 nights in Dec 2024

6/10 Okay

Camille Santiago

Stayed 3 nights in Nov 2024

10/10 Excellent

Barry John

Stayed 9 nights in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food and drinks!
Stayed 7 nights in Dec 2024

10/10 Excellent

Jerome

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I just returned from a week spent at the Excellence. We had a memorable time. The resort is immaculate, the pool near the spa was relaxing and exactly what we were looking for. A shout out to Edison our pool waiter who couldn’t do enough for us. The restaurants were delicious, the shows were entertaining, we are already planning on returning next year. Another shout out to Alexander, the front desk mgr that made certain our trip was perfect This was our third time there and won’t be our last.
Stayed 7 nights in Dec 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Nov 2024