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Residence Inn Jackson

3.0 star property
Enjoy the indoor pool at this 3-star Jackson hotel

Choose dates to view prices

Photo gallery for Residence Inn Jackson

Desk, blackout drapes, iron/ironing board, free WiFi
Indoor pool
Exterior
Lobby
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Gym
  • Housekeeping

Explore the area

Map
126 Old Medina Xing, Jackson, TN, 38305
  • West Tennessee Healthcare Sportsplex
    ‪5 min drive‬
  • Union University
    ‪6 min drive‬
  • The Ballpark at Jackson
    ‪7 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪14 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | Flat-screen TV, Netflix

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | Flat-screen TV, Netflix

Suite, 2 Bedrooms

  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Jackson

In suburbs.Within 6 miles (10 km) of this Jackson hotel, you'll find West Tennessee Healthcare Sportsplex and The Ballpark at Jackson. Old Hickory Mall and Jackson Bowling & Family Fun are also within 6 miles (10 km).

What's nearby

  • West Tennessee Healthcare Sportsplex - 5 min drive - 3.2 miles
  • Old Hickory Mall - 5 min drive - 3.8 miles
  • Casey Jones Village - 6 min drive - 4.4 miles
  • Union University - 6 min drive - 5.0 miles
  • The Ballpark at Jackson - 7 min drive - 3.7 miles

Getting around

  • Jackson, TN (MKL-McKellar-Sipes Regional) - 14 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Sonic Drive-In - ‬5 min drive
  • ‪Takos Borukas - ‬5 min drive
  • ‪Sonic Drive-In - ‬5 min drive
  • ‪Sonic Drive-In - ‬6 min drive

About this property

Residence Inn Jackson

Enjoy the indoor pool at this 3-star Jackson hotel
Residence Inn Jackson offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. The business-friendly Residence Inn Jackson also features barbecue grills, a fireplace in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This 3-star Jackson hotel is smoke free.

  • 96 guestrooms or units
  • 4 levels
  • Built in 2000
  • Full breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • 1 conference room
Residence Inn Jackson offers 96 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Japanese

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 8:00 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Netflix

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 40 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6 AM to 11 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jackson Residence Inn
Residence Inn Hotel Jackson
Residence Inn Jackson
Residence Inn Jackson Hotel Jackson
Residence Inn Jackson Hotel
Residence Inn Jackson Hotel
Residence Inn Jackson Jackson
Residence Inn Jackson Hotel Jackson

Frequently asked questions

How close is Residence Inn Jackson to the airport?

Residence Inn Jackson is 10.9 mi (14-min drive) away from the Jackson, TN (MKL-McKellar-Sipes Regional) airport, the closest popular airport to the property.

How much does it cost to stay at Residence Inn Jackson?

As of Mar 25, 2025, prices found for a 1-night stay for 2 adults at Residence Inn Jackson on Mar 31, 2025 start from $103.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Residence Inn Jackson have an airport shuttle?

Airport shuttle services are not available at Residence Inn Jackson.

Does Residence Inn Jackson offer free breakfast?

Residence Inn Jackson offers free full breakfast every day from 6:00 AM to 8:00 AM.

Is there a casino at Residence Inn Jackson?

No, there is no casino at this hotel.

What time is check-in at Residence Inn Jackson?

Check-in start time: 3 PM; Check-in end time: 11:00 PM.

Is there free parking at Residence Inn Jackson?

This hotel offers free self parking.

Does Residence Inn Jackson have a pool?

Residence Inn Jackson features an indoor pool. Guests can enjoy pool access from 6 AM to 11 PM.

Does Residence Inn Jackson have a spa?

There are no spa services available at this hotel.

How close is Residence Inn Jackson to downtown Jackson?

Residence Inn Jackson is 5.3 mi away from Jackson.

Residence Inn Jackson Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 270 out of 443 reviews
Rating 8 - Good. 80 out of 443 reviews
Rating 6 - Okay. 37 out of 443 reviews
Rating 4 - Poor. 18 out of 443 reviews
Rating 2 - Terrible. 38 out of 443 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Brent, Douglasville

Liked: Staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Tracy

Stayed 1 night in Dec 2024

6/10 Okay

JEREMY

Liked: Staff & service
I didn’t like that it had bugs and sorta ran down from the last time I stand but the staff was very friendly and nice
Stayed 2 nights in Dec 2024

8/10 Good

Richard H

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice enough for short stay.
Stay was ok. Beds were a little hard. Hot tub was not working. Was nice having the 2 separate bedrooms and bathrooms.
Stayed 4 nights in Nov 2024

10/10 Excellent

Shona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

JEFF

Liked: Staff & service, property conditions & facilities
OK
Stayed 9 nights in Nov 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night family trip
Love this hotel, very comfortable beds, awesome rooms! Friendly staff, good breakfast, jets on hot tub not working, but still a relaxing overnight stay!
Stayed 1 night in Nov 2024

2/10 Terrible

JACQUELINE

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever
We didn’t stay out of fear of bed bugs and knowing that the room had not been cleaned for several stays. We requested the room to be cleaned and the staff stated that they were understaffed and unable to. They did provide linens for us to change our own beds, however we were missing items in what was supplied. The toilet had feces in it, hair on floor and shower, stove was filthy, trash had not been removed, and couch had several fluid stains on it. The hotel manager did agree to refund our money. We left immediately and checked into a neighboring hotel.
Stayed 1 night in Nov 2024

6/10 Okay

Shaun

Stayed 3 nights in Oct 2024

2/10 Terrible

Arielle

I was charged multiple times on my card for a 1 night stay
Stayed 1 night in Oct 2024

2/10 Terrible

Chelsea

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Jammie

Disliked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Grace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Cathy S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

david

Stayed 1 night in Sep 2024

10/10 Excellent

Rob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jessi

Stayed 1 night in Aug 2024

4/10 Poor

Kimberly

Traveled with family
Disliked: Cleanliness, staff & service
The door to the room was covered in dirt. We did not really want to touch it. We used a wet wipe to make and X on the door. See attached photo. Elevators and common areas were dirty and had not been vacuumed in some time. Tile floor in unit had some kind of film on it which made it slippery! A few tiles in the bathroom were raised about 1/4 inch which made them a trip hazard. The property did not have ice available except in the unit where you had to turn on the ice maker and wait for it to make ice. Front desk staff were extremely slow and only moderately welcoming. Would definitely not recommend this hotel!
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Property is right off the highway and easy to find. The parking lot was well-lit. There is a basketball court (ball provided) on site. Staff is very friendly and helpful. The breakfast attendant DJ was great! She treats everyone like family. The breakfast buffet is well thought out with lots of extras (e.g. different flavoured cream cheeses and sauces). Would definitely visit again!
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Stayed 5 nights in Sep 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptionally friendly and very willing to help.
Stayed 1 night in Sep 2024

4/10 Poor

James

Business traveler
The first room I had was still being worked on. It had curtains and curtain rods laying on the table and desk. The second room, when I turned on the LED light going into the room, was flickering like a strobe light. Hallways smelled musty and were severely stained. Shower was starting to had small amounts of mold. Breakfast was not bad, but it wasn’t to a normal standard of Residence Inn. I, for many years, have only stayed at Residence Inn’s because of higher quality! I’m not sure if it’s just this particular Residence Inn or if the quality of the chain is dwindling.
Stayed 1 night in Sep 2024

10/10 Excellent

Sandria

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and well kept Breakfast was also really good We will be going back!
Stayed 2 nights in Aug 2024