The Resort at Governor's Crossing

3.5 star property
Family-friendly 3.5-star hotel near WonderWorks

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Resort at Governor's Crossing

Exterior
Water park
Property grounds
Children's play area - outdoor
Terrace/patio

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Pool
  • Air conditioning
  • Kitchen

Explore the area

Map
225 Collier Drive, Sevierville, TN, 37862
  • Tanger Outlets
    3 min drive
  • Titanic Museum
    3 min drive
  • Hillside Winery
    2 min walk
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    8 min drive

Room options

Basic Studio, 1 Queen Bed, Kitchen

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

Classic Studio, 1 King Bed with Sofa bed, Kitchen

  • 608 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Deluxe Condo, 1 Bedroom, Kitchen

  • 710 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

Deluxe Condo, 2 Bedrooms, Kitchen

  • 1064 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

  • 1064 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

Classic Studio, 1 King Bed, Balcony

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Studio, 1 King Bed with Sofa bed, Kitchen

  • 608 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

  • 710 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

  • 1064 sq ft
  • Sleeps 8
  • 3 Queen Beds and 1 Queen Sofa Bed

Premium Condo, 1 Bedroom, Kitchen

  • 710 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Queen Sofa Bed

Premium Condo, 2 Bedrooms, Kitchen

  • 1064 sq ft
  • Sleeps 10
  • 2 Queen Beds, 1 Twin Bunk Bed, 1 King Bed and 1 Queen Sofa Bed

Similar properties

About the neighborhood

Sevierville

In Sevierville .You'll find Tanger Outlets and WonderWorks within 3 miles (5 km) of this hotel. Also, Titanic Museum is within 3 miles (5 km) and Dollywood's Splash Country is within 6 miles (10 km).

What's nearby

  • Tanger Outlets - 3 min drive
  • Titanic Museum - 3 min drive
  • WonderWorks - 4 min drive
  • Island at Pigeon Forge - 7 min drive
  • Dollywood's Splash Country - 7 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 50 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪Applewood Farmhouse Restaurant - ‬4 min drive
  • ‪Five Oaks Farm Kitchen - ‬2 min drive
  • ‪Chipotle Mexican Grill - ‬2 min drive
  • ‪Texas Roadhouse - ‬7 min walk

About this property

The Resort at Governor's Crossing

Family-friendly 3.5-star hotel near WonderWorks
The Resort at Governor's Crossing offers its guests a complimentary water park, a lazy river, and a waterslide. WiFi is free in public spaces. An indoor pool, a children's pool, and a spa tub are also featured at the family-friendly The Resort at Governor's Crossing. Self parking is free.

This 3.5-star Sevierville hotel is smoke free.

  • 233 guestrooms or units
  • 5 levels
  • 3 buildings
  • Built in 2019
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Game room or arcade
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Elevator
  • No smoking on site
The Resort at Governor's Crossing offers 233 accommodations with safes and coffee/tea makers. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sevierville hotel provides complimentary wireless Internet access. 55-inch Smart televisions come with satellite channels.

Languages

English

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Fenced pool
  • Free children's club
  • Free water park access
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Pool gate
  • Separate bedroom
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Spa tub
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 55-inch smart TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • The seasonal pool will open March 03 and close October 29.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at The Resort at Governor's Crossing.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Governor's Crossing
Governor's Crossing Sevierville
Resort Governor's Crossing
Resort Governor's Crossing Sevierville
The At Governor's Crossing
The Resort at Governor's Crossing Hotel
The Resort at Governor's Crossing Sevierville
The Resort at Governor's Crossing Hotel Sevierville

Frequently asked questions

How close is The Resort at Governor's Crossing to the airport?

The Resort at Governor's Crossing is 33.7 mi (50-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at The Resort at Governor's Crossing?

As of Dec 18, 2024, prices found for a 1-night stay for 2 adults at The Resort at Governor's Crossing on Jan 5, 2025 start from $78.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Resort at Governor's Crossing have an airport shuttle?

Airport shuttle services are not available at The Resort at Governor's Crossing.

Does The Resort at Governor's Crossing offer free breakfast?

The Resort at Governor's Crossing does not offer free breakfast.

Is there a casino at The Resort at Governor's Crossing?

No, there is no casino at this hotel.

What time is check-in at The Resort at Governor's Crossing?

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM.

Is there free parking at The Resort at Governor's Crossing?

This hotel offers free self parking.

Does The Resort at Governor's Crossing have a pool?

The Resort at Governor's Crossing features an indoor pool and a children's pool. Guests can enjoy pool access from 9:00 AM to 10:00 PM.

Does The Resort at Governor's Crossing have a spa?

There are no spa services available at this hotel.

How close is The Resort at Governor's Crossing to downtown Sevierville?

The Resort at Governor's Crossing is 2 mi away from Sevierville.

The Resort at Governor's Crossing Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 798 out of 1283 reviews" "
Rating 8 - Good. 293 out of 1283 reviews" "
Rating 6 - Okay. 120 out of 1283 reviews" "
Rating 4 - Poor. 41 out of 1283 reviews" "
Rating 2 - Terrible. 31 out of 1283 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the pools, lazy river, jacuzzis and the fall pumpkin patch walk and decorations. The lights at night were so pretty. The late pool hours were great. Only suggestions would be to repair the room safe (didn’t work) and clean the jets in the room jacuzzi tub. The heaters in the outdoor pools were broken and about to be replaced so the outdoor pools were very cold even on a hot day. A few improvements and I would come back. The pricing was good because it was after prime season but I think the prime season rates are a bit high.
Stayed 3 nights in Sep 2024

6/10 Okay

Latoya

Stayed 2 nights in Sep 2024

8/10 Good

krystal

Disliked: Property conditions & facilities
Liked the pumpkin decor! Neither tv worked and ni spare toliet paper but other that that it was great!9
Stayed 2 nights in Sep 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

LaToya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I loved the central location of the resort. We literally were in the middle of everything; Dollywood, Gatlinburg, Pigeon Forge, plenty of restaurants and even Walmart. The resort was impeccably decorated for their Fall/Harvest Festival. So much to do at the resort for families, especially those with young children.
Stayed 6 nights in Sep 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very comfortable. I didn't take advantage the resorts amenities but they’re great for families. The Resort has done an incredible job decorating the property for the fall season.
Stayed 2 nights in Sep 2024

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice. The staff very helpful. Will definitely consider staying here again!
Stayed 2 nights in Sep 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great room service! Close to attractions and easy roads to Smoky Mountains and Pigeon Forge. Wonderful area!
Stayed 2 nights in Sep 2024

10/10 Excellent

Christopher, Murfreesboro

Stayed 2 nights in Aug 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Amenities
Love everything about it
Stayed 2 nights in Sep 2024

6/10 Okay

Amanda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I booked a king size bed, non-smoking, balcony room. I received a king size bed in a non-balcony room that smelled like smoke. Since my flight was several hours late, I got to check in at about 1 am; so I was too tired to query the front desk about the accommodations. However, I did address it the next day and was relocated to a room next door. Both rooms had a full size kitchen with standard appliances and stone countertops. There was also a stacked washer and dryer in each room. However, the color scheme chosen was right out of the 1970’s. The beds are quite firm, so I was a bit uncomfortable. The property is in close proximity to Dollywood. There are restaurants and shopping within 2 blocks. Even though it is a resort for children who appreciate the things like the water amenities, I did not have any issues with unruly or unsupervised kids. The hallway to my room was very quiet. Mac, from Monroe, is their new night auditor. He’s an absolute gem!
The bed has a strange divot.
Stayed 3 nights in Sep 2024

8/10 Good

Aaron

Stayed 2 nights in Aug 2024

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Heather

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing for kids! Our 4 year old was big enough to do the water park outside including the water slides. The lazy river is only 3 feet deep as well as the majority of the outside pool is only 3 feet deep, so he could do these without water being above his head. We loved the inside water park for the day it rained on our trip. The seasonal activities out behind the hotel were a nice touch for a few more things to do. It was really convenient to have a fridge/freezer with ice maker, microwave, and dining room table for preparing and eating food as a family. It was also really nice having a washer and dryer right in our hotel room. Highly recommend this place for anyone with younger kids!! We are already looking forward to our next trip back here!!
Stayed 3 nights in Sep 2024

8/10 Good

Sidney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Amy

Traveled with family
Liked: Amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jarica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for families, worth every penny
We took a family trip and this resort did not disappoint, perfect location to visit SMNP. WM,McD’s close As beautiful as the photos, in my opinion with SO MANY amenities right on property to keep your family entertained. We had the deluxe suite with 2 queens and a balcony, the suite was beautiful clean and spacious. Loved that it had a washer/dryer! Upon arrival, we were greeted by Hailey, she was welcoming, friendly and informative. We have a special needs child so we requested a 1st floor suite and this request was filled. We always make a point to introduce our son (He’s 12yo non verbal and has Autism) to the front desk staff for emergency purposes and Hailey informed us that she would let management and other staff members know. Hailey and all the staff truly went above and beyond to make us feel welcome and we appreciated that. Outdoor Waterpark area had water slides, splash pad, lazy River and more! Loved that both indoor and outdoor pools were open until 11pm every night. Loved night swims with my son!! We went to indoor pool once but it was not as impressive as the outdoor. Indoor water slide would definitely scrape you up a little and it’s very dark in there! We took a walk outside in the fire pit/playground area, it was also nice so many lights and beautiful landscaping, in fact the entire property was beautiful! I highly recommend this resort to all families especially those with special needs children. Thanks Hailey!! Also, go to Cades Cove and see some bears!!
Stayed 3 nights in Sep 2024

6/10 Okay

Austin

Stayed 4 nights in Aug 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service
Loved it
Stayed 4 nights in Aug 2024

10/10 Excellent

Jennifer

Traveled with family
Everything was great. We enjoyed all the water activities
Stayed 2 nights in Sep 2024

10/10 Excellent

Shorty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay
Stayed 1 night in Sep 2024

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the swimming pool , slides were great. Lots of restaurants close buy and many exciting things to do.
Stayed 3 nights in Sep 2024

10/10 Excellent

Keisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Children had wonderful time
Stayed 2 nights in Aug 2024