Book a hotel near Nuestra Senora del Carmen Catholic Church, Downtown Playa del Carmen

"We had a fantastic stay at HM Playa del Carmen! This beautiful boutique hotel is close to the main road, beach, and ferry, making it easy to explore. The well-maintained pool and poolside bar were perfect for relaxing with great drinks and snacks. Plus, the convenient and secure parking space, ideal for those travelling by car, and the attentive staff made our experience even better!"

"I very much enjoyed my stay. The staff were very polite and helpful. We changed our room after the first night as it overlooked the street and so it was too loud for our liking. The front desk staff clearly explained additional charges we would incur and were patient while we decided what room selection would be best for us. The hotel was clean and the staff were visibly taking care of the property throughout my stay. The food at the buffet was very good. I preferred the Mexican and Italian dining options over the steakhouse. The blended drinks offered were delicious! It was great to have the rooftop pool to go to if we needed a break from the active nature of the main pool. I enjoyed the north beach as the breeze and the sound of the waves was relaxing to me. The shoreline is rocky but there were some rock-free areas where I could walk in the water. We booked a tour to Tulum through a representative at the hotel who was respectful and kind. She even let me use her phone to confirm our transfer back to the airport! We did encounter one representative whose sales tactic was more pushy which led us not to book with him. The evening entertainment was great. There were activities going on at the main pool during the day like volleyball, orchestrated games/challenges, water aerobics, and music. I highly recommend this resort. "

"Excellent location and room size "

"We stayed at your resort February16-25,2025. Overall, an excellent resort! The facilities were very well kept and the nightly entertainment was excellent. The variety of restaurants were good and the food was wonderful. Noteworthy staff were food service workers named Manuel, Antonio and Lenin. Diana Salamanca went above and beyond making sure we had everything we needed! We highly recommend this resort. One suggestion would be to have more organized transportation to and from Cancun airport to the resort. One additional comment, we loved being steps away from Fifth Avenue and it’s great shopping and entertainment!"

"We really enjoyed our stay. it was a bonus to have a kitchenette in our room. I would suggest having some deep bowls to have cereal and pots in all rooms. We did ask for one and they gave it to us immediately. Would also recommend having a facial tissue box in the room. We loved the roof top deck, great lounge chairs and a beautiful pool. We brought up our breakfast every morning, with the light sun, it was so beautiful. You can see the island of Cozumel from the roof top. Great stay will definitely return."

"I loved everything about this hotel! Staff amenities location and more. If you are thinking about staying here just do it "