Crowne Plaza Melbourne, an IHG Hotel

4.5 star property
4.5-star luxury hotel near Melbourne Convention and Exhibition Centre

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Melbourne, an IHG Hotel

Outdoor pool, open 6:00 AM to 9:00 PM, free cabanas, sun loungers
Outdoor pool, open 6:00 AM to 9:00 PM, free cabanas, sun loungers
Property entrance
Property amenity
Suite, 1 Bedroom, River View | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Room service
  • Bar
  • Housekeeping
  • Parking available

Explore the area

Map
1-5 Spencer Street, Docklands, VIC, 3008
  • Melbourne Convention and Exhibition Centre
    2 min walk
  • The Wharf Hotel
    2 min walk
  • Southern Cross Station
    8 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    25 min drive

Room options

Standard Room, 1 King Bed (High Floor, No View)

  • 285 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, River View

  • 285 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, River View

  • 285 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room

  • River view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (View)

  • 285 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, River View (High Floor)

  • 269 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, River View

  • 581 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Melbourne

Heart of Melbourne.At this Docklands hotel, you'll be within a 5-minute walk of Melbourne Convention and Exhibition Centre and Crown Casino. SEA LIFE Melbourne and DFO South Wharf are also within half a mile (1 km).

What's nearby

  • Melbourne Convention and Exhibition Centre - 2 min walk
  • Crown Casino - 3 min walk
  • SEA LIFE Melbourne - 5 min walk
  • Marvel Stadium - 13 min walk
  • Bourke Street Mall - 20 min walk

Getting around

  • Southern Cross Station - 8 min walk
  • Flagstaff Station - 18 min walk
  • Melbourne Airport (MEL) - 25 min drive

Restaurants

  • ‪Crown Entertainment Complex - ‬7 min walk
  • ‪Crown Food Court - ‬3 min walk
  • ‪Margo's - ‬4 min walk
  • ‪Jackpot Bar - ‬4 min walk
  • ‪The Pub - ‬4 min walk

About this property

Crowne Plaza Melbourne, an IHG Hotel

4.5-star luxury hotel near Melbourne Convention and Exhibition Centre
Crowne Plaza Melbourne, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

10 meeting rooms, coworking spaces, and limo/town car service are available. Event space at this hotel measures 12949 square feet (1203 square meters) and includes a conference center. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Crowne Plaza Melbourne, an IHG Hotel. Parking is available for a fee. A complete renovation of Crowne Plaza Melbourne, an IHG Hotel was completed in December 2020.

Smoking is allowed in designated areas at this 4.5-star Melbourne hotel.

  • 1 building
  • 432 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 12949 sq ft of conference space
  • 1203 sq m of conference space
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crowne Plaza Melbourne, an IHG Hotel offers 432 accommodations with espresso makers and safes. Beds feature premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, French, Hindi, Spanish, Thai

Property amenities

Family friendly

  • Free crib
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (AUD 17 per night); discounts available
  • Limo/town car service
  • Secured, covered self parking on site (AUD 17 per night)
  • Secured, covered valet parking on site (AUD 70 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; AUD 40 to 42 for adults and AUD 25 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch smart TV with digital channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 40 to 42 for adults, and AUD 25 to 25 for children
  • Covered self parking fee: AUD 17 per night
  • Covered valet parking fee: AUD 70 per night (in/out privileges)
  • Nearby parking fee: AUD 17 per night (984 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 6:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Crowne Plaza Hotel Melbourne
Crowne Plaza Melbourne
Melbourne Crowne Plaza
Crowne Plaza Melbourne Hotel Melbourne
Crowne Plaza Melbourne Hotel

Frequently asked questions

How close is Crowne Plaza Melbourne, an IHG Hotel to the airport?

Crowne Plaza Melbourne, an IHG Hotel is 11.9 mi (20-min drive) away from the Melbourne, VIC (MEB-Essendon) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Melbourne, an IHG Hotel?

As of Jan 7, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Melbourne, an IHG Hotel on Jan 27, 2025 start from $112.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Melbourne, an IHG Hotel have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Melbourne, an IHG Hotel.

How close is Crowne Plaza Melbourne, an IHG Hotel to the beach?

This hotel is 4.7 mi (16-min drive) from St Kilda Beach and 7.5 mi (22-min drive) from Brighton Beach. Don't forget your sunscreen!

Does Crowne Plaza Melbourne, an IHG Hotel offer free breakfast?

Free breakfast isn’t offered at Crowne Plaza Melbourne, an IHG Hotel, but buffet breakfast is offered for a fee of between AUD 40 and 42 for adults, AUD 25 and 25 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 11:30 AM.

Is there a casino at Crowne Plaza Melbourne, an IHG Hotel?

No, there is no casino at this hotel, but Crown Casino (3-min walk) is nearby.

What time is check-in at Crowne Plaza Melbourne, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Crowne Plaza Melbourne, an IHG Hotel?

Free parking is not available at this hotel. Self parking is available for AUD 17 per night, and valet parking for AUD 70 per night.

Does Crowne Plaza Melbourne, an IHG Hotel have a pool?

Crowne Plaza Melbourne, an IHG Hotel features an outdoor pool. Guests can enjoy pool access from 6:00 AM to 9:00 PM.

Does Crowne Plaza Melbourne, an IHG Hotel have a restaurant?

Crowne Plaza Melbourne, an IHG Hotel is home to Yugo Restaurant, which features international cuisine.

Does Crowne Plaza Melbourne, an IHG Hotel have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Melbourne, an IHG Hotel to downtown Melbourne?

Crowne Plaza Melbourne, an IHG Hotel is 0.6 mi away from Melbourne.

Crowne Plaza Melbourne, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 605 out of 1022 reviews" "
Rating 8 - Good. 257 out of 1022 reviews" "
Rating 6 - Okay. 94 out of 1022 reviews" "
Rating 4 - Poor. 39 out of 1022 reviews" "
Rating 2 - Terrible. 27 out of 1022 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Puntipa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. The construction outside not so much but it didn't take away from the excellent customer service.
Stayed 12 nights in Sep 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mariam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in Oct 2024

6/10 Okay

Kristy

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Dean

Stayed 2 nights in Sep 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Crowne Plaza was perfect for my needs. Concierge was brilliant. Will be back.
Stayed 1 night in Sep 2024

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities
This place felt dingy and worn out. There are better choices.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michelle

Traveled with family
Fantastic time, we loved our stay and staff were great.
Stayed 1 night in Sep 2024

2/10 Terrible

Greg

Disliked: Cleanliness, staff & service, property conditions & facilities
Surrounded by cFMEU workers. Construction zone. Check in took forever ever at 2:00 am. Pathetic service. Why would you stay here.
Stayed 1 night in Sep 2024

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Crista

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another brilliant stay, clean quiet rooms. Easy transport options
Stayed 2 nights in Sep 2024

8/10 Good

Bo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Service was great
Stayed 1 night in Sep 2024

4/10 Poor

Robert

Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Stayed 5 nights in Sep 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Razak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service Comfortable ,clean and good food
Stayed 2 nights in Sep 2024

10/10 Excellent

Anita

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious. Staff were attentive
Stayed 1 night in Sep 2024

6/10 Okay

Matthew, Clarence Town

Liked: Cleanliness, staff & service, property conditions & facilities
Room service is noodles thats just stupid
Stayed 1 night in Sep 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Good spot
Stayed 1 night in Sep 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent rooms and located close to Southbank. After hours room service menu underwhelming. Pity anyone arriving late and underfed. Would be forced to brave a King St kebab...
Stayed 1 night in Aug 2024

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When in Melbourne, the place to stay
Love Crowne plaza. Well situated. Just a great place to stay
Stayed 1 night in Aug 2024