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Grand Hyatt Melbourne

5.0 star property
Family-friendly 5-star hotel near Collins Street

Choose dates to view prices

Photo gallery for Grand Hyatt Melbourne

Lobby
Meeting facility
Lobby
Meeting facility
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool

Explore the area

Map
123 Collins Street, Melbourne, VIC, 3000
  • Collins Street
    ‪1 min walk‬
  • Regent Theatre
    ‪2 min walk‬
  • Bourke Street Mall
    ‪8 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed (Spa)

Room, 1 King Bed (Spa) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 1 King Bed (Spa)

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 1 King Bed

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 2 Twin Beds

  • 355 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Diplomatic Suite (Grand Club Lounge Access)

Diplomatic Suite (Grand Club Lounge Access) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Diplomatic Suite (Grand Club Lounge Access)

  • 1518 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, River View (Grand Club Lounge Access)

View from room

Club Room, 2 Twin Beds, River View (Grand Club Lounge Access)

  • 377 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, River View (Grand Club Lounge Access)

View from room

Club Room, 1 King Bed, River View (Grand Club Lounge Access)

  • 377 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner (Grand Club Lounge Access)

Cocktail bar

Deluxe Room, 1 King Bed, Corner (Grand Club Lounge Access)

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds (Grand Club Lounge Access)

Cocktail bar

Club Room, 2 Twin Beds (Grand Club Lounge Access)

  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed (Grand Club Lounge Access)

Cocktail bar

Club Room, 1 King Bed (Grand Club Lounge Access)

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, River View

View from room

Room, 2 Twin Beds, River View

  • 366 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite, 1 King Bed (Grand Club Lounge Access)

Grand Suite, 1 King Bed (Grand Club Lounge Access) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Grand Suite, 1 King Bed (Grand Club Lounge Access)

  • 861 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Corner

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

View from room

Room, 1 King Bed, River View

  • 366 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | View from room

Room, 1 King Bed, City View

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

The Langham, Melbourne

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
4.6 out of 5, Wonderful, (1114)
The price is $294
per night
$323 total
includes taxes & fees
Mar 8 - Mar 9
The Langham, Melbourne

About the neighborhood

Melbourne

City center retreat .A stay at this Melbourne Central Business District hotel places you steps from Regent Theatre and within a 5-minute walk of Collins Street. Bourke Street Mall and Princess Theatre are also within half a mile (1 km).

What's nearby

  • Collins Street - 1 min walk
  • Bourke Street Mall - 8 min walk
  • Melbourne Central - 10 min walk
  • Rod Laver Arena - 19 min walk
  • Melbourne Cricket Ground - 3 min drive

Getting around

  • Flinders Street Station - 8 min walk
  • Parliament Station - 8 min walk
  • Melbourne Airport (MEL) - 30 min drive

Restaurants

  • ‪Lune Croissanterie - ‬1 min walk
  • ‪Collins Kitchen - ‬1 min walk
  • ‪Grand Hyatt Club Lounge - ‬1 min walk
  • ‪Chin Chin - ‬2 min walk
  • ‪Garden State Hotel - ‬2 min walk

About this property

Grand Hyatt Melbourne

Family-friendly 5-star hotel near Collins Street
Grand Hyatt Melbourne offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center, 15 meeting rooms, and limo/town car service are available. Event space at this hotel measures 9688 square feet (900 square meters) and includes a conference center. A hot tub, a 24-hour fitness center, and a sauna are also featured at the luxury Grand Hyatt Melbourne. Parking is available for a fee.

This 5-star Melbourne hotel is smoke free.

  • 1 building
  • 550 guestrooms or units
  • 33 levels
  • 9688 sq ft of conference space
  • 900 sq m of conference space
  • Built in 1986
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Grand Hyatt Melbourne offers 550 accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

City Club has 2 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, French, German, Hindi, Italian, Korean, Russian, Spanish, Vietnamese

Property amenities

Family friendly

  • Children's games
  • Free crib
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (AUD 90 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 48 to 52 for adults and AUD 24 to 26 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Basketball
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis lessons
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LCD TV with premium digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 17 2025 to February 23 2025 (dates subject to change):
  • Sauna

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 95.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 48 to 52 for adults, and AUD 24 to 26 for children
  • Valet parking fee: AUD 90 per night (in/out privileges)
  • Rollaway bed fee: AUD 95.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Eurocard. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Hyatt Melbourne
Grand Hyatt Melbourne Hotel
Hyatt Melbourne Grand
Melbourne Grand Hyatt
Grand Hyatt Melbourne Hotel Melbourne
Hyatt Melbourne
Melbourne Hyatt
Grand Hyatt Melbourne Hotel
Grand Hyatt Melbourne Melbourne
Grand Hyatt Melbourne Hotel Melbourne

Frequently asked questions

How close is Grand Hyatt Melbourne to the airport?

Grand Hyatt Melbourne is 13.8 mi (26-min drive) away from the Melbourne, VIC (MEB-Essendon) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Hyatt Melbourne?

As of Feb 22, 2025, prices found for a 1-night stay for 2 adults at Grand Hyatt Melbourne on Mar 3, 2025 start from $192.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Hyatt Melbourne have an airport shuttle?

Airport shuttle services are not available at Grand Hyatt Melbourne.

How close is Grand Hyatt Melbourne to the beach?

This hotel is 5.3 mi (20-min drive) from St Kilda Beach and 8.1 mi (24-min drive) from Brighton Beach. Don't forget your sunscreen!

Does Grand Hyatt Melbourne offer free breakfast?

Free breakfast isn’t offered at Grand Hyatt Melbourne, but buffet breakfast is offered for a fee of between AUD 48 and 52 for adults, AUD 24 and 26 for children. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Grand Hyatt Melbourne?

No, there is no casino at this hotel, but Crown Casino (3-min drive) is nearby.

What time is check-in at Grand Hyatt Melbourne?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Grand Hyatt Melbourne?

Free parking is not available at this hotel. Valet parking is available for AUD 90 per night.

Does Grand Hyatt Melbourne have a pool?

Grand Hyatt Melbourne features an indoor pool.

Does Grand Hyatt Melbourne have a restaurant?

Grand Hyatt Melbourne is home to Collins Kitchen, which features international cuisine and brunch.

Does Grand Hyatt Melbourne have a spa?

Pamper yourself with a day at City Club, where you can enjoy massages, body wraps, and aromatherapy.

How close is Grand Hyatt Melbourne to downtown Melbourne?

Grand Hyatt Melbourne is 0.5 mi away from Melbourne.

Grand Hyatt Melbourne Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 648 out of 1000 reviews
Rating 8 - Good. 199 out of 1000 reviews
Rating 6 - Okay. 83 out of 1000 reviews
Rating 4 - Poor. 42 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Abhik

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was great. Azaria was amazing serving us and taking care of us everyday especially playing with my 16 months old daughter. However, one thing I would like to add or perhaps for the hotel to address is have facilities to wash baby bottles. I’ve had to call room service and plead every single time to get the bottles washed up. I’ve never had issues at crown or 4 seasons but sad to say getting this done here was a total disappointment. Other than that everything else was good!
Stayed 4 nights in Nov 2024

8/10 Good

Kate

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel charged me more than Wotif quoted. What a joke! Both Wotif and the Grand Hyatt let me down.
Stayed 5 nights in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
excellent stay, high quality room and restaurant is excellent
Stayed 3 nights in Nov 2024

10/10 Excellent

Kevin

Stayed 3 nights in Oct 2024

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

Wei

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Stayed 6 nights in Nov 2024

10/10 Excellent

Ingrid

Stayed there a few times, friendly and professional staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Hayley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with great views and friendly staff. The rooms were spacious and comfortable and clean. The only thing that wasn’t great was the pillows because they were too soft and fold in on themselves when you laid on them. But that’s an easy fix so that’s why I’d give this place 5 stars.
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

MRS GV

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

6/10 Okay

Rose

Business traveler
Liked: Cleanliness, staff & service
For paying $700 for this room, I was disappointed. The room was small, the shower was difficult to regulate and the shower-head was broken. I don’t agree I got my Monies worth in this stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Lainie

Stayed 1 night in Oct 2024

2/10 Terrible

Donna

Traveled with family
Late check in was extremely difficult with no information of how to enter the building. No 24 hour room service. Some staff quite rude. Thin walls of interconnected rooms - could hear the couple next door late at night. For 5 stars, we did expect a bit better service and information.
Stayed 3 nights in Oct 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Mathew Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

ANITA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

It was nice
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Valet parking was easily accessible with the large undercover driveway, and plenty of staff on hand to assist.
Stayed 2 nights in Oct 2024

8/10 Good

Kerry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Only one criticism. There was no power point near the bed for charging my phone. And the phone charger on the side table didn’t accommodate an iPhone15.
Stayed 1 night in Oct 2024

10/10 Excellent

tracey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to all entertainment venues short walk from station , will stay again !
Stayed 1 night in Oct 2024

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Stayed 1 night in Oct 2024

10/10 Excellent

Dick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to many great restaurants and attractions. It was also convenient to catch the tram. The room we stayed in also had a fantastic view!
Stayed 4 nights in Oct 2024