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The Westin London City

5.0 star property
5-star luxury hotel near Tower of London, connected to a rail/subway station

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Westin London City

Dinner served, local cuisine
Indoor pool
Exterior
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Banquet hall

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Gym
  • Spa
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Bar
    Bar
  • Room service
    Room service

Explore the area

Map
60 Upper Thames Street, London, England
  • St. Paul's Cathedral
    8 min walk
  • Tate Modern
    9 min walk
  • Borough Market
    11 min walk
  • London (LHR-Heathrow)
    51 min drive

Room options

View all photos for Signature Room, 2 Double Beds

Signature Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Signature Room, 2 Double Beds

  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Privilege)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed (Privilege)

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 3 Bedrooms, View (The Grosvenor Residence)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 3 Bedrooms, View (The Grosvenor Residence)

  • 1770 sq ft
  • River view
  • Sleeps 6
  • 3 Double Beds

View all photos for Room, 3 Bedrooms, View (The Cadogan Residence)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 3 Bedrooms, View (The Cadogan Residence)

  • 1770 sq ft
  • River view
  • Sleeps 6
  • 3 Double Beds

View all photos for Executive Suite, 1 Bedroom, City View

Executive Suite, 1 Bedroom, City View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Suite, 1 Bedroom, City View

  • 1023 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Room, 1 King Bed

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Signature Room, 1 King Bed

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, View

Suite, 1 Bedroom, Non Smoking, View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking, View

  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Double Beds, Non Smoking

Luxury Room, 2 Double Beds, Non Smoking | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Room, 2 Double Beds, Non Smoking

  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds
Pool
Pan Pacific London
Pool
Spa
Pet friendly
Free WiFi
4.9 out of 5, Exceptional, (924)
The price is $809
per night
$971 total
includes taxes & fees
Nov 13 - Nov 14
Pan Pacific London

About the neighborhood

London

City center stay.Your stay at this London City Centre hotel places you within 2 miles (3 km) of Tower of London and Tower Bridge. London Eye and Trafalgar Square are also within 2 miles (3 km).

What's nearby

  • Tower of London - 16 min walk
  • London Eye - 5 min drive
  • Trafalgar Square - 5 min drive
  • Big Ben - 6 min drive
  • Tower Bridge - 6 min drive

Getting around

  • Mansion House Underground Station - 4 min walk
  • London Cannon Street Station - 5 min walk
  • London City Airport (LCY) - 33 min drive

Restaurants

  • ‪Rosslyn Coffee - ‬5 min walk
  • ‪Shake Shack - ‬5 min walk
  • ‪Pret a Manger - ‬4 min walk
  • ‪The Sugar Loaf - ‬4 min walk
  • ‪Pret a Manger - ‬4 min walk

About this property

The Westin London City

5-star luxury hotel near Tower of London, connected to a rail/subway station
The Westin London City offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 6458 square feet (600 square meters) and includes conference space. A 24-hour fitness center, spa services, and multilingual staff are also featured at the luxury The Westin London City.

This 5-star London hotel is smoke free.

  • 226 guestrooms or units
  • 8 levels
  • 3 buildings
  • Meeting rooms
  • 6458 sq ft of conference space
  • 600 sq m of conference space
  • Built in 2021
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Westin London City offers 226 air-conditioned accommodations with tablet computers and minibars. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This London hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and safes. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Children Swimming Times Apply has 5 treatment rooms. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Georgian, German, Italian, Portuguese, Russian, Spanish

Property amenities

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.2 miles (GBP 32 per day)
  • Onsite parking available only on request

Food and drink

  • Daily English breakfast available 6:30 AM to 10:30 AM for a fee: GBP 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator (39 inch wide door)
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways (41 inches high)
  • Hardwood flooring in room
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services
  • Tablet computer

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 30 per person
  • Nearby parking fee: GBP 32 per day (984 ft away)
  • Pet fee: GBP 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Google Pay, and Apple Pay. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The Westin London City Hotel
The Westin London City London
The Westin London City Hotel London

Frequently asked questions

How close is The Westin London City to the airport?

The Westin London City is 8.9 mi (33-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at The Westin London City?

As of Oct 30, 2024, prices found for a 1-night stay for 2 adults at The Westin London City on Nov 1, 2024 start from $336.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Westin London City have an airport shuttle?

Airport shuttle services are not available at The Westin London City.

Does The Westin London City offer free breakfast?

Free breakfast isn’t provided at The Westin London City, but English breakfast is offered for a fee of GBP 30 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at The Westin London City?

No, there is no casino at this hotel.

What time is check-in at The Westin London City?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Westin London City?

Free parking is not available at this hotel.

Does The Westin London City have a pool?

The Westin London City features an indoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does The Westin London City have a restaurant?

The Westin London City is home to Hithe + Seek, which features local cuisine, happy hour, and light fare.

Does The Westin London City have a spa?

Pamper yourself with a day at Children Swimming Times Apply, where you can enjoy body treatments, massages, and aromatherapy.

How close is The Westin London City to downtown London?

The Westin London City is 1.4 mi away from London.

Reviews

9.2

Wonderful

Rating 10 - Excellent. 177 out of 234 reviews" "
Rating 8 - Good. 31 out of 234 reviews" "
Rating 6 - Okay. 16 out of 234 reviews" "
Rating 4 - Poor. 3 out of 234 reviews" "
Rating 2 - Terrible. 7 out of 234 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Adina

Stayed 1 night in Jul 2024

8/10 Good

Mike

Stayed 3 nights in Jul 2024

10/10 Excellent

Gayathri

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay at the Westin. It was so close to the tube station and walkable distance to sight seeing. One of the best stays and the staff were amazing, very helpful- particularly Shanine. And the Heavenly spa experience was one of a kind - it is free for the guests!!!
Stayed 4 nights in Jul 2024

10/10 Excellent

David

Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

nicolas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Sayant

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Very convenient location and clean.
Located in the center of the city, clean and convenient. Would stay again.
Stayed 1 night in May 2024

6/10 Okay

nicolas

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel
It’s one of the best hotel as far as I know.
Stayed 1 night in May 2024

4/10 Poor

A

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The staff was amazing but funny going on there. We had some very weird interaction & sounds coming from our room where the doors open that lead to another room. The fire alarm went off twice which was a pain. They ONLY have a few hrs for kids to swim. :( And their breakfast buffet was disgusting. Bacon tasted like salmon, sausage tasted like dry liver and it’s VERY disorganized. I couldn’t understand our waiter as he had a very strong accent & didn’t explain anything to us on how it works, etc. SO DISAPPOINTED in this hotel. :( Staff was the best thing!!! But that’s about it.
Stayed 5 nights in May 2024

10/10 Excellent

Christine

Liked: Amenities, property conditions & facilities
We stayed here for the London Marathon 2024 and had a BRILLIANT time! The beds were so comfy, location was perfect, and all of the hotel amenities were wonderful.
Stayed 5 nights in Apr 2024

10/10 Excellent

Constantine

Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. A quiet location close to many, many attractions. Spa lovely for after a long day exploring. Definitely will return and recommend.
Stayed 3 nights in Mar 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in a great location
It was our anniversary and the hotel made our night very special. We ate at the restaurant which was great and we were given a late check out which enabled us to enjoy the wonderful spa facilities.
Stayed 1 night in Mar 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Zachary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I have stayed at in a while! Very friendly and helpful staff and great drinks and food!
Stayed 3 nights in Mar 2024

6/10 Okay

Lee

Traveled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
A nice hotel. Very friendly staff. We had a noisy neighbour and asked the concierge for a pedestal fan to help drown the noise which they said they didn’t have anything. Overall a great stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Emmanuel

Stayed 1 night in Feb 2024

10/10 Excellent

ADOWA

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are amazing… very helpful 10/10 for the hotel
Stayed 4 nights in Feb 2024

10/10 Excellent

Natsuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at the buffet was luke warm in both the Club Room and the restaurant.
Stayed 2 nights in Jan 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place and great location.
Stayed 1 night in Jan 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven on Earth
Fantastic, great service, beautiful room and spa.
Stayed 1 night in Jan 2024