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Excellence Riviera Cancun - Adults Only All Inclusive

5.0 star property
5-star beachfront property near Puerto Morelos Beach

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Photo gallery for Excellence Riviera Cancun - Adults Only All Inclusive

View from room
Couples treatment rooms, sauna, spa tub, hot springs, Turkish bath
Premium bedding, pillowtop beds, free minibar, in-room safe
10 restaurants, breakfast, lunch, dinner served; international cuisine
Reception
Reviews
9.4

Exceptional

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast included
  • Pool
  • On private beach
  • Spa
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580
  • Popular LocationPuerto Morelos Beach8 min walk
  • Popular LocationPuerto Morelos Town Square8 min drive
  • Popular LocationOjo de Agua Beach12 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)21 min drive

Room options

View all photos for Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

View from room

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Two-Story Rooftop Terrace Suite Spa or Pool View

View from room

Two-Story Rooftop Terrace Suite Spa or Pool View

  • 1054 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Pool View

Premium bedding, pillowtop beds, free minibar, in-room safe

Excellence Club Junior Suite Pool View

  • 668 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim Up Suite Pool View

View from room

Excellence Club Junior Swim Up Suite Pool View

  • 668 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Spa or Pool View

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Spa or Pool View

  • 667 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Swim-Up Suite Spa or Pool View

View from room

Junior Swim-Up Suite Spa or Pool View

  • 667 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean View

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Ocean View

  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean Front

Premium bedding, pillowtop beds, free minibar, in-room safe

Excellence Club Junior Suite Ocean Front

  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim-Up Ocean View

View from room

Excellence Club Junior Swim-Up Ocean View

  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Honeymoon Suite Ocean Front

Premium bedding, pillowtop beds, free minibar, in-room safe

Excellence Club Honeymoon Suite Ocean Front

  • 1044 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Puerto Morelos

Beachside getaway.Within a 15-minute walk of the property, you'll find Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. Petempich Bay and Ojo de Agua Beach are also within 3 miles (5 km).

What's nearby

  • Puerto Morelos Beach - 8 min walk
  • Crococun Zoo - 3 min drive
  • Puerto Morelos Town Square - 8 min drive
  • Puerto Morelos Reef - 8 min drive
  • Ojo de Agua Beach - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • Portofino - 10 min walk
  • The Kitchen Table - 1 min walk
  • The Reef - 13 min walk
  • Fresca Bar - 16 min walk
  • La Petit Creperie - 14 min walk

About this property

Excellence Riviera Cancun - Adults Only All Inclusive

5-star beachfront property near Puerto Morelos Beach
Excellence Riviera Cancun - Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply step outside to unwind on the property's beach. At Excellence Riviera Cancun - Adults Only All Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 11 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers outdoor tennis courts, a 24-hour fitness center, and a spa tub. Self parking is free.

Smoking is allowed in designated areas at this 5-star Puerto Morelos property.

  • 440 guestrooms or units
  • 4 levels
  • 9 buildings
  • 10 dining venues
  • 11 bars or lounges
  • 104410 sq ft of conference space
  • 9700 sq m of conference space
  • Built in 2004
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Excellence Riviera Cancun - Adults Only All Inclusive offers 440 accommodations with free minibar items and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes along with free international calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

MIILE SPA has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 10 restaurants
  • 11 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 6 outdoor pools
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Kayaking
  • Outdoor tennis court
  • Pilates classes
  • Sailing
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis lessons
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (43 inches high)

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Excellence Riviera Cancun - Adults Only All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

No shows require payment in full, including taxes and service fee.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

How close is Excellence Riviera Cancun - Adults Only All Inclusive to the airport?

Excellence Riviera Cancun - Adults Only All Inclusive is 14.3 mi (22-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Excellence Riviera Cancun - Adults Only All Inclusive have an airport shuttle?

Airport shuttle services are not available at Excellence Riviera Cancun - Adults Only All Inclusive.

How close is Excellence Riviera Cancun - Adults Only All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Excellence Riviera Cancun - Adults Only All Inclusive offer free breakfast?

Excellence Riviera Cancun - Adults Only All Inclusive offers free buffet breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Excellence Riviera Cancun - Adults Only All Inclusive?

No, there is no casino at this property.

What time is check-in at Excellence Riviera Cancun - Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Excellence Riviera Cancun - Adults Only All Inclusive?

This property offers free self parking.

Does Excellence Riviera Cancun - Adults Only All Inclusive have a pool?

Excellence Riviera Cancun - Adults Only All Inclusive features 6 outdoor pools.

Does Excellence Riviera Cancun - Adults Only All Inclusive have a restaurant?

Excellence Riviera Cancun - Adults Only All Inclusive is home to The Kitchen Table, which features international cuisine.

Does Excellence Riviera Cancun - Adults Only All Inclusive have a spa?

Pamper yourself with a day at MIILE SPA, where you can enjoy body wraps, mani/pedis, and hydrotherapy.

How close is Excellence Riviera Cancun - Adults Only All Inclusive to downtown Puerto Morelos?

Excellence Riviera Cancun - Adults Only All Inclusive is 2 mi away from Puerto Morelos.

Excellence Riviera Cancun - Adults Only All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1160 out of 1449 reviews" "
Rating 8 - Good. 182 out of 1449 reviews" "
Rating 6 - Okay. 40 out of 1449 reviews" "
Rating 4 - Poor. 22 out of 1449 reviews" "
Rating 2 - Terrible. 45 out of 1449 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Laurence Leslie, YELLOWKNIFE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Kelvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great. Hospitality,Respect from staff an kindness was a plus. Every staff member greeted you when you passed
Stayed 3 nights in Feb 2024

10/10 Excellent

Karen, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, the landscaping, pools, and the overall feel of the resort is amazing! The staff works so hard! They're generous and kind and made us feel very welcome. The food was mostly good, a little hit or miss. The restaurants are beautiful and the services great, but some serve better food than others. Overall though, a great place to go!
Stayed 4 nights in Feb 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Annesha

Liked: Cleanliness, staff & service, property conditions & facilities
I had the pleasure of staying for 4 nights and the service was amazing. The food as great the entertainment was great and staff was A . I would definitely recommend or stay here again. The only thing I wish was that the pools or some of the pool was heated. Still get a 10/10
Stayed 4 nights in Feb 2024

6/10 Okay

Ivanna

Traveled with family
Liked: Cleanliness, staff & service
Not sure why everyone gives this place 10/10. Might be people that haven’t been anywhere else or something. Average resort in my opinion. Rooms are old and outdated (maybe exclusive club is better). Regular rooms are pretty far from the beach so you will have to walk quite a bit. Exclusive club rooms are the ones right next to the beach. No buffet for lunch so you have to order from the menu. Portions are small and selection isn’t great. One appetizer was literally melted cheese with few pieces of pepper on it. Very small selection of fruits. Restaurants don’t take reservations so be ready to wait for about 1-1.5 to be seated as it is first come first served. Main pool is small and it was impossible to get a chair there (given we were up at 6:30am). On the positive side , beach is good.
Stayed 7 nights in Feb 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic!
Stayed 4 nights in Feb 2024

10/10 Excellent

Benson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Orfelinda

Liked: Cleanliness, staff & service, property conditions & facilities
We celebrated our 30th year Wedding anniversary. The room was decorated inside and out. The service was excellent! From the pool bar staff, Ivan to the charismatic entertainment staff especially Angelo and Dayna. Never a dull moment, the Friday night Mexican party was a treat, the dancing’s and silent party was one of our favorites. Had the pleasure of taking a scuba diving class with Roberto who was patient and such a good instructor. The water excursions arranged by Ariel were awesome. The wind was a bit strong so we were not able to go out Scuba diving a refund was given without us asking. This is a definite come back!
Stayed 4 nights in Feb 2024

10/10 Excellent

Lawrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and well maintained. Staff was extremely responsive and friendly. Would recommend the resort.
Stayed 5 nights in Feb 2024