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Found Chicago powered by Sonder

2.0 star property
Aparthotel near Michigan Avenue in Chicago

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Photo gallery for Found Chicago powered by Sonder

Front of property
Lobby
Double Room | Individually furnished
Lobby
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Air conditioning
  • Free WiFi

Explore the area

Map
613 North Wells Street, Chicago, IL, 60654
  • Michigan Avenue
    ‪10 min walk‬
  • Chicago Riverwalk
    ‪15 min walk‬
  • Millennium Park
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Quadruple Room

Individually furnished

Deluxe Quadruple Room

  • Studio
  • Sleeps 4
  • 2 Large Twin Bunk Beds

View all photos for Comfort Single Room

Comfort Single Room | Individually furnished

Comfort Single Room

  • Studio
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room

Individually furnished

Standard Room

  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Individually furnished

Deluxe Triple Room

  • Studio
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room

Superior Room | Individually furnished

Superior Room

  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Individually furnished

Double Room

  • Studio
  • Sleeps 2
  • 1 Large Twin Bunk Bed

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About the neighborhood

Chicago

Downtown Chicago stay.Within a 10-minute walk of this Downtown Chicago aparthotel, you'll find State Street and Merchandise Mart. Also, Michigan Avenue is within half a mile (1 km) and Chicago Riverwalk is within 2 miles (3 km).
View more Aparthotels in ChicagoOpens in a new window

What's nearby

  • Michigan Avenue - 10 min walk - 0.6 miles
  • Chicago Riverwalk - 15 min walk - 0.8 miles
  • Chicago Theatre - 16 min walk - 0.9 miles
  • Willis Tower - 2 min drive - 1.1 miles
  • Millennium Park - 2 min drive - 1.3 miles

Getting around

  • Chicago Clybourn Station - 4 min drive
  • Merchandise Mart Station - 5 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 35 min drive

Restaurants

  • ‪Portillo's & Barnelli's Chicago - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Hooters - ‬2 min walk
  • ‪Sound Bar - ‬2 min walk
  • ‪Fogo de Chão - ‬3 min walk

About this property

Found Chicago powered by Sonder

Aparthotel near Michigan Avenue in Chicago
Found Chicago powered by Sonder offers its guests concierge services. WiFi is free in public spaces.

This Chicago aparthotel is smoke free.

  • 60 guestrooms or units
  • Concierge
  • No smoking on site
Found Chicago powered by Sonder offers 60 air-conditioned accommodations with designer toiletries and hair dryers. Each accommodation is individually furnished. 40-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers. Housekeeping is offered on request and change of towels can be requested.

Languages

English, French, Spanish

Similar properties

Interior

Sonder Market Hall

  • Kitchen
  • Free WiFi
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, 267 reviews
The price is $125
includes taxes & fees
$107 per night
Apr 21 - Apr 22
Sonder Market Hall

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Refrigerator

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoke-free property

Services and conveniences

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 60 units
  • Housekeeping (on request)
  • Individual furnishings
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

Property Registration Number 2901646

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sonder at Found Chicago
Found Chicago powered by Sonder Chicago
Found Chicago powered by Sonder Aparthotel
Found Chicago powered by Sonder Aparthotel Chicago

Frequently asked questions

How close is Found Chicago powered by Sonder to the airport?

Found Chicago powered by Sonder is 12.8 mi (31-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

Does Found Chicago powered by Sonder have an airport shuttle?

Airport shuttle services are not available at Found Chicago powered by Sonder.

How close is Found Chicago powered by Sonder to the beach?

This aparthotel is 1.3 mi (10-min drive) from Ohio Street Beach and 2 mi (14-min drive) from North Avenue Beach. Don't forget your sunscreen!

Does Found Chicago powered by Sonder offer free breakfast?

Found Chicago powered by Sonder does not offer free breakfast.

Is there a casino at Found Chicago powered by Sonder?

No, there is no casino at this aparthotel, but Bally's Casino Chicago (8-min walk) is nearby.

What time is check-in at Found Chicago powered by Sonder?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Found Chicago powered by Sonder?

Free parking is not available at this aparthotel.

Does Found Chicago powered by Sonder have a pool?

Found Chicago powered by Sonder does not have a pool.

Does Found Chicago powered by Sonder have a spa?

There are no spa services available at this aparthotel.

How close is Found Chicago powered by Sonder to downtown Chicago?

Found Chicago powered by Sonder is 1 mi away from Chicago.

Found Chicago powered by Sonder Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 81 out of 187 reviews
Rating 8 - Good. 41 out of 187 reviews
Rating 6 - Okay. 26 out of 187 reviews
Rating 4 - Poor. 17 out of 187 reviews
Rating 2 - Terrible. 22 out of 187 reviews

8.2/10

Cleanliness

7.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Stephanie

Liked: Cleanliness
Stayed 3 nights in Dec 2024

6/10 Okay

Ryan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel rooms are pretty small though comparable to surrounding areas. The lighting could use some work though the bathrooms were spacious and renovated. No complaints about the hotel itself though it was an absolute nightmare trying to check in as it’s all done online and the verification process is worse than getting through tsa. The code for the building was hard to find as I and several others were locked out as we could not find it so I just checked out instead of which you need their app to do so.

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, amazing price. No nonsense stay, you only get the basics here but very clean and simple. Pros: no carpet in rooms, no extra frilly pillows or curtains, all surfaces look like they can be easily wiped down and disinfected. You can actually open the windows. Self serve toiletry station. Coded locks instead of keys. Great location close to restaurants and bus stops. THE PRICE!!! Cons: non responsive staff in person and online, sometimes no staff at all. No view, stuffy room with low natural light. No coffee maker, microwave or fridge, no ice, no gym, no pool, no parking (didn't need any of these so glad to avoid those costs) Luggage storage is a self serve room with a code, I would have preferred individual lockers. You need your cellphone to get in the building which can be an issue if you run out of battery or don't have Internet service. Beds and pillows were a little to mushy for my taste, sheets a bit papery.

10/10 Excellent

Devon

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Ok, so I didn't realize you had to download Sonder app and enter all your information to get a entry code. I assumed this was all taken care of by Expedia. My bad that I did not read check in instructions.Anyhow the property suited my needs as a lone traveller. Room was clean, location was excellent for walking and doing local tourist stuff. Many restaurants and stores nearby. My only gripe was the lower bunk bed would creak when I moved. The walls were thin and could hear my neighbors. For the price of the room definitely something I could deal with. Perfect for travelling with a buddy or by yourself.
Stayed 3 nights in Oct 2024

6/10 Okay

Tamer, Troy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Overall good experience, window noise insolation needs a lot of improvement.
Stayed 1 night in Oct 2024

10/10 Excellent

Danagul

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is great, the hotel is clean and nice. I liked everything👍👍👍
Stayed 3 nights in Oct 2024

8/10 Good

Tinya

Business traveler
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Ulices

Traveled with partner
Disliked: Amenities
Location is fantastic. Bed was comfortable. Staff is not polite or friendly. We paid for two hours early check in and the gal assumed I was not supposed to be checking in until 4pm. Then she felt stupid but didn’t even apologize. We checked in only a half hour early. I don’t think they attempted to refund the hour and a half we were not checked in. They certainly didn’t mention it. It appears they don’t want to engage with people. Sonder emailed me a room number different than the app so I attempted to enter a room that was occupied! Very embarrassing. No ice. No microwave. No view. A bed, TV and a shower. 🚿 and the water pressure is very weak 😣. We came and left with what felt like unnoticed. They also ignored my email regarding it being our 23 year anniversary. Chicago made up for it all because it’s an incredible city that we will go back to annually. Just not a Sonder. 💯
Stayed 3 nights in Oct 2024

2/10 Terrible

Jennifer

Traveled with family
Disliked: Amenities, room comfort
This was the loudest place we have ever stayed. Above a DJ-d bar with floor shaking bass & beside a dance club that couldn’t be drowned out with a noise machine on high. Drag racing on the street until 4 am, people drinking and partying on the street. Said “mini fridge’ but only ONE was avail to rent for your room. I only slept two hours a night for the four nights we were there. The room was great, comfortable bed, and the location was awesome.
Stayed 4 nights in Sep 2024

8/10 Good

Fernanda

Liked: Cleanliness, amenities, property conditions & facilities
This is a great stay for solo travelers who are planning to just use the room for sleeping and prefer staying out exploring. I would definitely stay in a sonder stay somewhere else. My room was in the third floor and I didn’t have an issue with noise.
Stayed 7 nights in Sep 2024

8/10 Good

Lester

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
**** the AC in the room was quite noisy, other than that, it was all pretty good.
Stayed 3 nights in Sep 2024

10/10 Excellent

Elizabeth

Business traveler
Liked: Cleanliness, room comfort
5 stars for incredible customer service, as well as comfortable and unique rooms for groups. Steve and the rest of the front desk and cleaning teams went above and beyond to make our group's stay the best possible! The Room: Three girlfriends and I spent five nights in a small room with two bunk beds while we were in town for a conference. We're too old and were working too much to stay in a hostel, but at the same time, we're not close enough to share queen or king beds in a traditional hotel, so this was a totally perfect solution. All four of us agreed that the mattresses and pillows were super comfortable, like sleeping on a cloud. Water pressure was excellent. Luggage storage solutions were very efficient. The climate control unit was a bit loud, but the front desk staff worked with us to ameliorate it. Customer Service: I left a necklace in the room and only realized it once I was already on the way out of town. While it's not worth much money, it was a gift from my mom and has been my favorite necklace to wear daily for the past few years, and the prospect of losing it was quite distressing. I messaged Sonder through the app, and a day or two later, they let me know that they'd found it. We worked together over email on a solution -- I bought and emailed them a UPS label, and they dropped it off at the UPS store about a week later. I am so, so grateful to Steve and the top-notch team at this hotel!
Stayed 5 nights in Aug 2024

8/10 Good

ENEYDA

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Id like to clean rooms and more comunicate with desk personal
Stayed 7 nights in Sep 2024

10/10 Excellent

Citlalli

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a great place to stay in general. Good location, quietness, comfortable.
Stayed 5 nights in Sep 2024

10/10 Excellent

Denny

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Mahsa

Traveled with group
Disliked: Amenities
We booked a 4 double bed room at The Found, expecting a hotel experience, but what we got was more like a hostel—definitely not what we signed up for. First off, the room was not clean, which was disappointing for a place that markets itself as a hotel. The beds were much smaller than standard doubles, making it uncomfortable for two people to share. To make matters worse, the toilet had a persistent bad smell, even when not in use, and the AC made loud noises that made it difficult to sleep. What really stood out was the lack of staff. We needed an extra blanket and had no idea where to find one since there was no one around to ask. It’s frustrating to book a place expecting hotel-level service, only to discover there’s none at all. This place should not call itself a hotel—it’s a hostel at best, and a poor one at that. I would not recommend staying here if you’re expecting anything close to a proper hotel experience.
Stayed 2 nights in Aug 2024

8/10 Good

Yvonne

Liked: Property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Lacy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Charming hotel room in a walkable area with several nearby food and transportation options. If you’re a light sleeper, the street noise at night might be a problem for you, but I enjoyed our stay and would definitely visit again
Stayed 3 nights in Aug 2024

8/10 Good

Yumin

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very easy check-in, check-out. Was good for a one night trip to Chicago.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, room comfort
No thanks
This place is no frills, basically a bed and a bathroom. We left early after one miserable night. We were traveling with our child and found that the walls are paper thin, street racers and motorcycles did donuts in front of our window with drunk people yelling and urinating on the sidewalk until 4am. There were several other small things we could have overlooked - no extra towels but instead a stack of bathmats, housekeeping no showed, squealing A/C unit, blinky tv remote, a general feeling of less than spotless, etc - but when we called the help line the next morning (because that’s the only option to speak to a human) and asked to potentially move to a different room, the rep was rude and told us essentially it’s all part of the experience. We booked elsewhere and left 2 days early. Customer service emailed after we checked out offering a 20% discount for next time (ha!) or $100 refund. I never write bad reviews, but this was a costly and unpleasant experience. Just be warned, there are hundreds of other places nearby that are much nicer and around the same rate. We won’t make this mistake again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, room comfort
Pleasantly surprised.
We booked the Found hotel. Received notice that our room would not be available due to maintenance issues. We were upgraded to another Sonder property that is apartment style. Great place. We loved it.
Stayed 2 nights in Aug 2024

8/10 Good

Andres

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 3 nights in Jul 2024

10/10 Excellent

Maddie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Caitlin

Stayed 3 nights in Jul 2024

6/10 Okay

Neil

Business traveler
Liked: Cleanliness
Disliked: Amenities
I was there for meetings so it did ok, but during the weekend the entire building was shaking from the music below and I was on the 4th floor (earplugs don't stop the walls from shaking, btw). No coffee pot, or fridge, fyi. Bathroom sink plug was broken (stuck closed). AC unit had an annoying squeal. There's a window but it just opens up to corrugated metal siding and a tiny bit of daylight. If you are a light sleeper or want to hang out in the room much, not highly recommended. If you just need a place to sleep and don't mind the walls shaking, it does the job.
Stayed 4 nights in Jul 2024