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El Conquistador Tucson, A Hilton Resort

4.0 star property
Family-friendly 4-star hotel with 5 outdoor pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Conquistador Tucson, A Hilton Resort

Premium bedding, pillowtop beds, in-room safe, blackout drapes
Restaurant
Meeting facility
Presidential Suite, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, blackout drapes
Spa

Reviews

8.4 out of 10

Very good

Guests liked:

Friendly staff, property condition

Popular amenities

  • Pool
  • Spa
    Spa
  • Laundry
    Laundry
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Room service
    Room service
The price is $227
includes taxes & fees
$198 per night
Dec 16 - Dec 17

Explore the area

Map
10000 North Oracle Road, Oro Valley, AZ, 85704
  • Oro Valley Aquatic Center
    4 min drive
  • Catalina State Park
    5 min drive
  • El Conquistador Country Club - Sunset Golf Course
    7 min drive
  • Tucson, AZ (TUS-Tucson Intl.)
    40 min drive

Room options

View all photos for Room, 1 Queen Bed, Accessible, Mountain View (Bathtub)

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Room, 1 Queen Bed, Accessible, Mountain View (Bathtub)

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Patio Or Balcony)

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Room, 1 King Bed (Patio Or Balcony)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible (Roll-In Shower)

LCD TV, video-game console, pay movies

Junior Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Living area | LCD TV, video-game console, pay movies

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Casita)

LCD TV, video-game console, pay movies

Room, 1 King Bed (Casita)

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Junior Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms (Casita)

Suite, 2 Bedrooms (Casita) | Living area | LCD TV, video-game console, pay movies

Suite, 2 Bedrooms (Casita)

  • Mountain view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Acacia Spa Pool)

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Room, 2 Queen Beds (Acacia Spa Pool)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Junior Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Basic Room, 2 Queen Beds, Pool View

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Basic Room, 2 Queen Beds, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Acacia Spa Pool)

Suite, 1 King Bed (Acacia Spa Pool) | Pool | 5 outdoor pools, sun loungers

Suite, 1 King Bed (Acacia Spa Pool)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Room, 1 King Bed, Pool View

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Room, 1 King Bed, Pool View

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Mountain View

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Room, 1 King Bed, Mountain View

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Hospitality)

Suite, 1 King Bed (Hospitality) | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Suite, 1 King Bed (Hospitality)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Pool View (Bathtub)

View from room

Room, 1 Queen Bed, Accessible, Pool View (Bathtub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

LCD TV, video-game console, pay movies

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Pool View (Bathtub)

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Room, 1 King Bed, Accessible, Pool View (Bathtub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

View from room

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Junior Suite, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 Queen Bed

Casita, Bungalow, 3 Bedrooms, Patio

  • Sleeps 12
  • 1 King Bed, 2 Queen Beds and 2 Double Beds

View all photos for Room, 1 King Bed, Mountain View

View from room

Room, 1 King Bed, Mountain View

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Room, 2 Queen Beds, Mountain View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Pool View (Roll-In Shower)

View from room

Room, 1 Queen Bed, Accessible, Pool View (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Oro Valley

In suburbs.Stay at this Oro Valley hotel and you'll be within half a mile (1 km) of Pusch Ridge Golf Course and 2 miles (3 km) of Oro Valley Aquatic Center. Also, Coronado National Forest is within 3 miles (5 km) and Catalina State Park is within 6 miles (10 km).

What's nearby

  • Catalina State Park - 5 min drive - 3.2 miles
  • Oro Valley Marketplace - 6 min drive - 3.7 miles
  • Tohono Chul Park - 7 min drive - 4.4 miles
  • El Conquistador Golf Course - 8 min drive - 4.3 miles
  • Tucson Mall - 12 min drive - 7.8 miles

Getting around

  • Tucson Station - 30 min drive
  • Tucson International Airport (TUS) - 40 min drive

Restaurants

  • ‪In-N-Out Burger - ‬6 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Street- Taco and Beer Co. - ‬3 min drive

About this property

El Conquistador Tucson, A Hilton Resort

Family-friendly 4-star hotel with 5 outdoor pools
El Conquistador Tucson, A Hilton Resort offers its guests a full-service spa, a golf course, 5 outdoor swimming pools, and 2 spa tubs. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 99997 square feet (9290 square meters) and includes a conference center. A children's pool, a 24-hour fitness center, and multilingual staff are also featured at the family-friendly El Conquistador Tucson, A Hilton Resort. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Oro Valley hotel.

  • 428 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 99997 sq ft of conference space
  • 9290 sq m of conference space
  • Built in 1982
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
El Conquistador Tucson, A Hilton Resort offers 428 accommodations with laptop-compatible safes and video-game consoles. Rooms open to patios. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. In-room wired and wireless Internet access (WiFi speed: 25+ Mbps) is available for a surcharge. Additionally, rooms include safes and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

Languages

English

Property amenities

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Free crib
  • Grocery/convenience store
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: WiFi (USD 9.95 per night); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: High-speed internet

Parking and transportation

  • Valet parking on site (USD 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 17 to 26 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 10 outdoor tennis courts
  • 2 spa tubs
  • 24-hour gym
  • 36-hole golf course
  • 5 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Golf
  • Golf lessons
  • Hiking/biking trails
  • Horseback riding/rentals
  • Mountain biking
  • Shopping
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with premium cable channels
  • Pay movies
  • Video game console

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Weight limit: 75 lbs per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.22 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • Phone calls
  • Self parking
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 17 to 26 per person
  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per day (rates may vary)
  • Valet parking fee: USD 15 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Tucson El Conquistador Golf & Tennis Resort Oro Valley
Hilton Tucson El Conquistador Golf Tennis Oro Valley
Hilton Tucson El Conquistador Golf Tennis Resort Oro Valley
El Conquistador Tucson Hilton Resort Oro Valley
Oro Valley El Conquistador Tucson, A Hilton Resort Resort
El Conquistador Tucson Hilton Resort Oro Valley
El Conquistador Tucson Hilton Oro Valley
Resort El Conquistador Tucson, A Hilton Resort Oro Valley
El Conquistador Tucson, A Hilton Resort Oro Valley
El Conquistador Tucson Hilton Resort
El Conquistador Tucson Hilton
Resort El Conquistador Tucson, A Hilton Resort
El Conquistador Tucson A Hilton Resort
Hilton Tucson El Conquistador Golf Tennis Resort
El Conquistador Tucson Hilton

Frequently asked questions

How close is El Conquistador Tucson, A Hilton Resort to the airport?

El Conquistador Tucson, A Hilton Resort is 18.3 mi (32-min drive) away from the Tucson, AZ (AVW-Marana Regional) airport, the closest popular airport to the property.

How much does it cost to stay at El Conquistador Tucson, A Hilton Resort?

As of Nov 21, 2024, prices found for a 1-night stay for 2 adults at El Conquistador Tucson, A Hilton Resort on Dec 16, 2024 start from $169.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does El Conquistador Tucson, A Hilton Resort have an airport shuttle?

Airport shuttle services are not available at El Conquistador Tucson, A Hilton Resort.

Does El Conquistador Tucson, A Hilton Resort offer free breakfast?

Free breakfast isn’t provided at El Conquistador Tucson, A Hilton Resort, but full breakfast is offered for a fee of between USD 17 and 26 per person. It's available every day from 6:30 AM to 11:00 AM.

Is there a casino at El Conquistador Tucson, A Hilton Resort?

No, there is no casino at this hotel.

What time is check-in at El Conquistador Tucson, A Hilton Resort?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at El Conquistador Tucson, A Hilton Resort?

Free parking is not available at this hotel. Valet parking is available for USD 15 per day.

Does El Conquistador Tucson, A Hilton Resort have a pool?

El Conquistador Tucson, A Hilton Resort features 5 outdoor pools and a children's pool.

Does El Conquistador Tucson, A Hilton Resort have a restaurant?

Yes, there is a restaurant on site.

Does El Conquistador Tucson, A Hilton Resort have a spa?

Yes, this hotel has a spa.

How close is El Conquistador Tucson, A Hilton Resort to downtown Oro Valley?

El Conquistador Tucson, A Hilton Resort is 0.7 mi away from Oro Valley.

El Conquistador Tucson, A Hilton Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 511 out of 1004 reviews" "
Rating 8 - Good. 262 out of 1004 reviews" "
Rating 6 - Okay. 120 out of 1004 reviews" "
Rating 4 - Poor. 66 out of 1004 reviews" "
Rating 2 - Terrible. 45 out of 1004 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great food and ambience!
Stayed 1 night in Aug 2024

4/10 Poor

Sergio

Stayed 1 night in Aug 2024

2/10 Terrible

minerva

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I pay extra for the better room views and better “room “ when I arrive they told me not rooms available they put me in in a cheaper room and small really, really upset .
Stayed 1 night in Jul 2024

10/10 Excellent

Regina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Great staff.
Stayed 1 night in Aug 2024

10/10 Excellent

agustin

Liked: Cleanliness, staff & service
Nice
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to visiting the gift shop ( Brenda was amazing helpful and kind) to fine dining, enjoying the mind blowing views of the Pusch Mountains and then an amazing gourmet breakfast experience my stay was our perfection every step of the way! The El Con has always been my happy place and always will be
Stayed 2 nights in Aug 2024

8/10 Good

Denisse

Liked: Property conditions & facilities, room comfort
Favorite Annual Staycation
Shower (tub) had a couple of stains that I was able to wipe off easily but the thought of it being dirty is not pleasant. I would love to see a recycle bin at the pool. Breakfast buffet was pretty empty. Our stay is always enjoyable. We have been staying since 2015! The staff is always amazing especially Joey and Danielle at the pool. This year we really loved Andrew!!! We booked 4 rooms for Labor Day weekend and can’t wait to go back.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jesus

Stayed 2 nights in Jul 2024

6/10 Okay

Merlinda

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Erica, Yuma

Traveled with family
Liked: Staff & service, amenities
Always a fun way to spend 4 days away from home…they have everything you need on property so you don’t have to leave…
Stayed 3 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and anything
Stayed 2 nights in Jun 2024

6/10 Okay

Merry

Traveled with family
Liked: Staff & service, amenities
A lot of air conditioning issues in rooms and including the restaurants. This hotel had issues with timely trash and room service pick-up in the casita area.
Stayed 3 nights in Jul 2024

2/10 Terrible

Verified traveler

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t waste your money here
Unable to checkin until 10pm due to a system outage that morning. We arrived at checkin time and were told to kill time until we receive a call us when our room is available. They never called. Gave out already occupied rooms to our friends, offered vouchers to everyone else but us. Saw garbage left out in front of casitas for days along with abandoned housekeeping carts. Staff turns a blind eye to anything out of place so they don’t have to clean it. Hotel golf cart drivers have no patience for you to move to the side and will charge at you forcing you into the gravel. Front desk is not friendly. No towels were available at the pool. Could not connect to wifi as the information entered (room # and name) didn’t match their system.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Michael

Traveled with family
Disliked: Staff & service, property conditions & facilities
Air conditioning was broken resort wide.
Stayed 3 nights in Jul 2024

6/10 Okay

Hassan

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The area and the views are so beautiful, staff very friendly but with the price you pay the condition of the room should be way better, felt like old and need renovations.
Stayed 2 nights in Jul 2024

2/10 Terrible

Danny

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just a disaster from the minute my wife and I arrived. We got there and there was no parking, we had to park on the other side of the building and walk to our hotel room which was far across the other side. Then we get there and the pool was crazy packed, the pool water looked dirty and there was a ton of rude people. From staff to the same people staying at the hotel, they were just rude. And then we head back to our room and we started to unpack when we notice a bug moving on the pillows, the closer we get the more we see its a bed bug. We instantly checked out and did not want to be there any longer. That resort needs updates and it needs to be cleaned up very well.
Stayed 1 night in Jul 2024

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views, great staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Chad

Stayed 1 night in Jun 2024

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Jeffrey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The stay was nice on a busy 4th of July. Nice to see so many families proudly displaying their love of this nation. Only complaint would be the cost for “private” fireworks viewing opportunity. $35 per adult and was promoted with food and drinks. One would perhaps expect a spread of easy eats however, they provided cupcakes, cookies and nachos and salsa. One cocktail per person for adults and a very small viewing area. The cost would be better at $10 per adult and free for the kiddos. Way too expensive for what was offered. The result was a very small viewing group out of a list of many pages. I bet I’m not the only one that was disappointed.
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Judy

Liked: Staff & service, amenities, property conditions & facilities
Always enjoy the Hilton El Conquistador! Great clean, comfortable property! Staff always friendly and efficient!!
Stayed 1 night in Jul 2024

10/10 Excellent

James

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend! Great location, amazing views, great service and hospitality. Convenient location, clean. We had a great stay and our pet was welcomed! Will definitely come back again
Stayed 2 nights in Jul 2024