Wyndham Grand Rio Mar Rainforest Beach and Golf Resort

5.0 star property
5-star luxury resort near Wyndham Rio Mar Casino, connected to the convention center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wyndham Grand Rio Mar Rainforest Beach and Golf Resort

3 outdoor pools, open 8:00 AM to 8:00 PM, cabanas (surcharge)
Aerial view
Exterior
Fitness facility
Aerial view

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Hot Tub
    Hot Tub
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
6000 Rio Mar Boulevard, Río Grande, 00745-6100
  • Wyndham Rio Mar Casino
    3 min walk
  • Luquillo Beach
    8 min walk
  • Wyndham Rio Mar Golf Course
    11 min walk
  • San Juan (SJU-Luis Munoz Marin Intl.)
    32 min drive

Room options

Room, 1 King Bed (Renovated, Rainforest)

  • Sleeps 4
  • 1 King Bed

Presidential Suite

  • 1385 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Renovated, Pool)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Partial Ocean View (Mobility Accessible)

  • 475 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible Bathtub (Rainforest Collection)

  • 475 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Room, Accessible Bathtub, Pool View

  • 475 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, Roll-in Shower (ADA Rainforest)

  • 475 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Suite (Governor)

  • 1385 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite (Marbella Suite)

  • 1274 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Suite (Rainforest)

  • 774 sq ft
  • Sleeps 4
  • 1 King Bed

Suite (Atlantic Suite)

  • 1386 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Pool View

  • 775 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (Pool, Renovated)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Ocean, Renovated)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite (Discovery Suite)

  • 1274 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Room, 2 Queen Beds (Ocean)

  • 475 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Pool)

  • 475 sq ft
  • Sleeps 4
  • 1 King Bed

Suite (Ocean)

  • 775 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible (Resort)

  • 475 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ocean View

  • 475 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible Bathtub (Rainforest Collection)

  • 475 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Renovated, Ocean)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Rainforest, Renovated)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Rainforest)

  • 475 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible Bathtub, Ocean View

  • 475 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Pool View

  • 475 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Rainforest)

  • 475 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Pool, Renovated)

  • Sleeps 4
  • 2 Queen Beds

Suite, Roll-in Shower (ADA Rainforest)

  • 475 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (Rainforest, Renovated)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Ocean, Renovated)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Río Grande

Beachfront retreat .Within a 10-minute walk of this Mameyes II resort, you'll find Wyndham Rio Mar Casino and Luquillo Beach. Also, Wyndham Rio Mar Golf Course is within half a mile (1 km) and Carabali Rainforest Park is within 3 miles (5 km).

What's nearby

  • Wyndham Rio Mar Casino - 3 min walk
  • Luquillo Beach - 8 min walk
  • Wyndham Rio Mar Golf Course - 11 min walk
  • Carabali Rainforest Park - 7 min drive
  • El Yunque National Forest - 11 min drive

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 32 min drive

Restaurants

  • ‪La Parrilla Restaurant - ‬7 min drive
  • ‪La Frutera Las Flores - ‬5 min drive
  • ‪5 O'Clock Somewhere Bar & Grill - ‬7 min walk
  • ‪Terruno - ‬7 min drive
  • ‪Jibaro's #22 - ‬7 min drive

About this property

Wyndham Grand Rio Mar Rainforest Beach and Golf Resort

5-star luxury resort near Wyndham Rio Mar Casino, connected to the convention center
Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. Summer fun is a breeze at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools, and enjoy a treatment at the full-service spa.

A free manager's reception is offered daily. There are 2 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars, and 4 bars/lounges. This luxury resort also offers a children's pool, a sauna, and a fitness center. For a fee, parking is available.

This 5-star Río Grande resort is smoke free.

  • 1 building
  • 400 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • 4 bars or lounges
  • 2 coffee shops
  • 21000 sq ft of conference space
  • 1951 sq m of conference space
  • Built in 1996
  • Casino
  • Manager's reception (free)
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Swim-up bar
Wyndham Grand Rio Mar Rainforest Beach and Golf Resort offers 400 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Pillowtop beds feature down comforters and premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs, designer toiletries, and hair dryers.

LCD televisions come with premium digital channels and pay movies. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Mandara Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Baby toys
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free crib
  • In-room refrigerator
  • Lifeguards on site
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: High-speed internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Secured, covered self parking on site (USD 15 per night)
  • Secured, covered valet parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 32 to 42 for adults and USD 16 to 26 for children
  • 2 beach bars
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 restaurants
  • 4 bars/lounges
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • 12 gaming tables
  • 152 slot machines
  • 3 outdoor pools
  • 3 spa tubs
  • 36-hole golf course
  • Art gallery
  • Bicycle storage
  • Bingo
  • Casino (7,500 square feet of space)
  • Children's pool
  • Designer stores
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Optional golf privileges
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Shopping
  • Water sports equipment
  • Waterslide
  • Winery release events

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV with premium digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from August 12 2024 to December 1 2024 (dates subject to change):
  • One of the dining venues
  • Business center
  • Casino/Gaming facilities
  • Sauna
  • Spa tub
  • Swimming pool
The property will be renovating from August 26 2024 to December 23 2024 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Business center
  • Casino
  • Elevator
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Lobby
  • Sauna
  • Select guestrooms
  • Spa tub
  • Swimming pool

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities
  • Health club
  • Outdoor pool
  • Recreational facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night (maximum USD 1 per stay), plus a deposit of USD 75 per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per day
  • Resort fee: 22 percent of room rate
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Laundry facilities
  • Newspaper
  • Phone calls
  • Pool access
  • Shuttle service
  • Wired internet access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 32 to 42 for adults, and USD 16 to 26 for children
  • Airport shuttle fee: USD 44 per person (one-way)
  • Airport shuttle fee per child: USD 22 (one-way), (up to 12 years old)
  • Covered self parking fee: USD 15 per night (in/out privileges)
  • Covered valet parking fee: USD 20 per night (in/out privileges)
  • Pet deposit: USD 75 per night
  • Pet fee: USD 75 per pet, per night (maximum USD 1 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar and geothermal energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property uses solar and geothermal energy, plus a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wyndham Grand Rio Mar Beach
Wyndham Grand Rio Mar Beach Resort
Wyndham Mar Beach
Wyndham Mar Beach Resort
Wyndham Grand Rio Mar Beach Resort & Spa Puerto Rico/Rio Grande
Wyndham Rio Grande
Rio Grande Wyndham
Rio Mar Beach Resort & Spa, a Wyndham Grand Hotel Rio Grande
Rio Mar Puerto Rico
Westin Rio Mar Puerto Rico
Rio Mar Beach Resort And Spa, a Wyndham Grand Resort
Rio Del Mar Puerto Rico
Wyndham Grand Rio Mar Puerto Rico Golf Beach Resort Rio Grande
Wyndham Grand Rio Mar Puerto Rico Golf Beach Resort
Wyndham Grand Rio Mar Puerto Rico Golf Beach
Wyndham Grand Rio Mar Beach Resort Spa
Wyndham Grand Mar Resort Spa

Frequently asked questions

How close is Wyndham Grand Rio Mar Rainforest Beach and Golf Resort to the airport?

Wyndham Grand Rio Mar Rainforest Beach and Golf Resort is 23.7 mi (32-min drive) away from the Luis Munoz Marin Intl. Airport (SJU) airport, the closest popular airport to the property.

How much does it cost to stay at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort?

As of Nov 17, 2024, prices found for a 1-night stay for 2 adults at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort on Nov 24, 2024 start from $309.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Wyndham Grand Rio Mar Rainforest Beach and Golf Resort have an airport shuttle?

Wyndham Grand Rio Mar Rainforest Beach and Golf Resort offers an airport shuttle 24 hours a day, for a charge of USD 44 per person, one-way.

How close is Wyndham Grand Rio Mar Rainforest Beach and Golf Resort to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Wyndham Grand Rio Mar Rainforest Beach and Golf Resort offer free breakfast?

Free breakfast isn’t offered at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort, but buffet breakfast is offered for a fee of between USD 32 and 42 for adults, USD 16 and 26 for children. It's available every day from 6:00 AM to 11 AM.

Is there a casino at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort?

During your stay you can enjoy the 7500 square-foot casino on site, featuring 152 slot machines, 12 gaming tables, and bingo. Please note that the casino will be closed between August 12 2024 and December 1 2024 (subject to change).

What time is check-in at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort?

Free parking is not available at this resort. Self parking is available for USD 15 per night, and valet parking for USD 20 per night.

Does Wyndham Grand Rio Mar Rainforest Beach and Golf Resort have a pool?

Wyndham Grand Rio Mar Rainforest Beach and Golf Resort features 3 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.The pool will be unavailable from August 12 2024 to December 1 2024 (dates subject to change). The property will be renovating the pool from August 26 2024 to December 23 2024 (completion date subject to change).

Does Wyndham Grand Rio Mar Rainforest Beach and Golf Resort have a restaurant?

Yes, there are 2 restaurants on site. One of the dining venues will be unavailable from August 12 2024 to December 1 2024 (dates subject to change). The property will be renovating one of the dining venues from August 26 2024 to December 23 2024 (completion date subject to change).

Does Wyndham Grand Rio Mar Rainforest Beach and Golf Resort have a spa?

Pamper yourself with a day at Mandara Spa, where you can enjoy hydrotherapy, thalassotherapy, and hot stone massages.

How close is Wyndham Grand Rio Mar Rainforest Beach and Golf Resort to downtown Río Grande?

Wyndham Grand Rio Mar Rainforest Beach and Golf Resort is 5.6 mi away from Río Grande.

Wyndham Grand Rio Mar Rainforest Beach and Golf Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1211 out of 2067 reviews" "
Rating 8 - Good. 437 out of 2067 reviews" "
Rating 6 - Okay. 205 out of 2067 reviews" "
Rating 4 - Poor. 109 out of 2067 reviews" "
Rating 2 - Terrible. 105 out of 2067 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brandice

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay! Even with construction going on, they managed to do an amazing job
Stayed 3 nights in Oct 2024

10/10 Excellent

Judy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful but not easy to access nearby businesses.
Stayed 1 night in Aug 2024

10/10 Excellent

Gilbert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a good time
Stayed 3 nights in Aug 2024

6/10 Okay

Sulay

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Janneth

Liked: Cleanliness
Stayed 4 nights in Aug 2024

10/10 Excellent

Janneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Sheina L

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful resort, very large with beautiful pools and ocean views. The rooms were comfortable and clean, the staff friendly and accommodating.
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Pool
Stayed 5 nights in Aug 2024

10/10 Excellent

Tecora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful and clean! I loved the pool areas and the casino
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the money you are spending
The initial room smelled like mold. Room was not ready at checkin time at 4 pm so had to wait.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Jul 2024

10/10 Excellent

Keefe

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice atmosphere
Stayed 3 nights in Aug 2024

8/10 Good

Olivia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Aug 2024

6/10 Okay

Shanice

The sheets and the pillow cases were dirty. Room Service didn’t come clean our room at all. We had to go searching to request for new towels.
Stayed 3 nights in Aug 2024

8/10 Good

KISHA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Too expensive
Stayed 4 nights in Aug 2024

10/10 Excellent

linette c

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Dining options were not great! Pools and beach were wonderful! I like California Chardonnay and none to be found except in the gift shop which was super overpriced.
Stayed 5 nights in Jun 2024

8/10 Good

Sanjeev

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views are breathtaking, the beach is clean, and everything is provided in one place.
Stayed 5 nights in Aug 2024

8/10 Good

Denisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms and facility older looking than pics Having to drive to excursions was not fun Need a coffee shop and laundry facility on site
Stayed 5 nights in Aug 2024

10/10 Excellent

Donece

Stayed 2 nights in Jul 2024

10/10 Excellent

Melanie, Virginia Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from anywhere on the property will keep you wanting to go back! All of the staff were friendly and looking to make your time there the best it can be. We loved the beach, the pools, and the restaurant options. We never saw the swim up bar open which I was looking forward to and was surprised when that wasnt the adult only pool. Our original room the floor was wet and overlooked the main pool. We went down and explained we were there on our honeymoon and that wasnt the vibe we were looking for. They quickly got our room changed to a quieter part of the hotel and had the exact view we were looking for. We had a great trip and would happily stay there again.
Stayed 6 nights in Jul 2024

8/10 Good

Darren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience overall. Great place to relax your body and mind.
Stayed 3 nights in Aug 2024

4/10 Poor

margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Loved the property. However the particular room that I had was coldish which made all my belongings feel moist as well as the bedding. I noticed that water was collecting on the ceiling on my next to last day there as well as a blackish color forming on the ceiling. The next morning I stopped by and spoke with the manager about the issue. I felt that there was mold building up on the ceiling. She stated that she could change me to another room, however that would be senseless since i was leaving the next morning. She stated that all she could then would be to give me a credit and I said that would be fine. She asked me if I had booked through Expedia and I told her I had. I did take pictures of the ceiling issues and would be happy to send them to you. I look forward to seeing the refund. In addition I noticed that a number of the rooms in the section that I was in was in the process of going through rehab.
Stayed 4 nights in Jul 2024