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Caribe Hilton

4.5 star property
Beachfront resort near Pan American Pier

Choose dates to view prices

Photo gallery for Caribe Hilton

3 outdoor pools, cabanas (surcharge), pool umbrellas
View from room
Suite, 2 Bedrooms, Bay View (Wave Wing) | Premium bedding, in-room safe, desk, laptop workspace
Suite, 2 Bedrooms, Bay View (Wave Wing) | View from room
Suite, 1 King Bed, Ocean View (Beach Wing) | Beach/ocean view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Breakfast available
  • Parking available

Explore the area

Map
1 San Geronimo Street, San Juan, 00901
  • Condado Beach
    ‪11 min walk‬
  • Pan American Pier
    ‪19 min walk‬
  • Puerto Rico Convention Center
    ‪5 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Double Beds (Beach Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Beach Wing)

  • 338 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View (Garden Wing)

Room, 1 King Bed, Ocean View (Garden Wing) | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Ocean View (Garden Wing)

  • 377 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Beach Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Beach Wing)

  • 338 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View (Garden Wing)

Room, 2 Double Beds, Ocean View (Garden Wing) | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Ocean View (Garden Wing)

  • 377 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Garden Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Garden Wing)

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (Beach Wing)

27-inch LCD TV with cable channels, TV, pay movies

Room, 1 King Bed, Ocean View (Beach Wing)

  • 338 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Garden Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Garden Wing)

  • 377 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Ocean View

  • 376 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Studio Suite, 1 King Bed

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Roll-In Shower)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Studio Suite, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Junior Studio Suite, 1 King Bed, Accessible (Roll-in Shower)

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Ocean View (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Ocean View (Roll-In Shower)

  • 657 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Garden Wing)

Suite, 1 Bedroom (Garden Wing) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Garden Wing)

  • 850 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 1384 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View (Beach Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Ocean View (Beach Wing)

  • 338 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Ocean View (Wave Wing)

Suite, 2 Bedrooms, Ocean View (Wave Wing) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Ocean View (Wave Wing)

  • 1986 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed (Wave Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Wave Wing)

  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room, 2 Bedrooms, Ocean View

Presidential Room, 2 Bedrooms, Ocean View | Living area | 27-inch LCD TV with cable channels, TV, pay movies

Presidential Room, 2 Bedrooms, Ocean View

  • 2051 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Room, 2 Double Beds (Wave Wing)

27-inch LCD TV with cable channels, TV, pay movies

Room, 2 Double Beds (Wave Wing)

  • 376 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Beach Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Beach Wing)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Bay View (Wave Wing)

Suite, 2 Bedrooms, Bay View (Wave Wing) | View from room

Suite, 2 Bedrooms, Bay View (Wave Wing)

  • 1384 sq ft
  • Bay view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View (Wave Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Ocean View (Wave Wing)

  • 376 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Ocean View (Beach Wing)

Suite, 1 King Bed, Ocean View (Beach Wing) | Living area | 27-inch LCD TV with cable channels, TV, pay movies

Suite, 1 King Bed, Ocean View (Beach Wing)

  • 676 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View (Wave Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Garden View (Wave Wing)

  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed (Wave Wing)

Honeymoon Suite, 1 King Bed (Wave Wing) | Living area | 27-inch LCD TV with cable channels, TV, pay movies

Honeymoon Suite, 1 King Bed (Wave Wing)

  • 856 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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Beach nearby, beach towels

Hilton Garden Inn San Juan Condado

Condado
  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, 687 reviews
The price is $288
includes taxes & fees
$265 per night
Apr 6 - Apr 7
Hilton Garden Inn San Juan Condado

About the neighborhood

San Juan

On the beach.At this Puerta de Tierra resort, you'll be within a 5-minute walk of Luis Muñoz Rivera Park and Fort San Jeronimo. Escambron Beach and Condado Beach are also within half a mile (1 km).
View more Resorts in San JuanOpens in a new window

What's nearby

  • Escambron Beach - 9 min walk - 0.5 miles
  • Condado Beach - 11 min walk - 0.6 miles
  • Distrito T-Mobile - 17 min walk - 0.9 miles
  • Pan American Pier - 19 min walk - 1.0 mile
  • Puerto Rico Convention Center - 5 min drive - 2.1 miles

Getting around

  • Sacred Heart Station - 8 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 14 min drive

Restaurants

  • ‪Mojito's - ‬1 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Balneario El Escambrón - ‬9 min walk
  • ‪Fogo de Chão - ‬3 min walk
  • ‪Moon Bar at Condado Hotel Lobby - ‬12 min walk

About this property

Caribe Hilton

Beachfront resort near Pan American Pier
Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Caribe Hilton you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a children's pool, outdoor tennis courts, and a health club. Parking is available for a fee.

This San Juan resort is smoke free.

  • 652 guestrooms or units
  • 20 levels
  • 3 buildings
  • 10 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • 65003 sq ft of conference space
  • 6039 sq m of conference space
  • Built in 1949
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar by the pool
  • Swim-up bar
Caribe Hilton offers 652 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. 27-inch LCD televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Zen Spa Océano has 15 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Languages

English, German, Spanish

Similar properties

Outdoor pool, cabanas (surcharge), pool umbrellas

The Royal Sonesta San Juan

  • Pool
  • Spa
  • Pet friendly
  • Restaurant
4.5 out of 5, Wonderful, 1,690 reviews
The price is $584
includes taxes & fees
$536 per night
Apr 6 - Apr 7
The Royal Sonesta San Juan

Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 32 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 34 for adults and USD 18 for children
  • 10 restaurants
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Children's pool
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Helicopter/airplane tours
  • Hot tub
  • Paddleboard
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 27-inch LCD TV with cable channels
  • MP3 dock
  • Pay movies

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night
  • Resort fee: USD 54.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 34 for adults and USD 18 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 32 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Caribe Hilton
Caribe Hilton San Juan Hotel
Caribe Hilton Hotel San Juan
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Caribe San Juan Hilton
Hilton Caribe San Juan
Hilton San Juan
San Juan Caribe
San Juan Caribe Hilton
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Frequently asked questions

How close is Caribe Hilton to the airport?

Caribe Hilton is 7.7 mi (14-min drive) away from the Luis Munoz Marin Intl. Airport (SJU) airport, the closest popular airport to the property.

How much does it cost to stay at Caribe Hilton?

As of Mar 24, 2025, prices found for a 1-night stay for 2 adults at Caribe Hilton on Apr 1, 2025 start from $260.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Caribe Hilton have an airport shuttle?

Airport shuttle services are not available at Caribe Hilton.

How close is Caribe Hilton to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Caribe Hilton offer free breakfast?

Free breakfast isn’t provided at Caribe Hilton, but full breakfast is offered for a fee of USD 34 for adults and USD 18 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Caribe Hilton?

No, there is no casino at this resort, but Sheraton Casino (15-min walk) and Casino del Mar at La Concha Resort (6-min drive) are nearby.

What time is check-in at Caribe Hilton?

Check-in start time: 4 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Caribe Hilton?

Free parking is not available at this resort. Self parking is available for USD 25 per night, and valet parking for USD 32 per day.

Does Caribe Hilton have a pool?

Caribe Hilton features 3 outdoor pools and a children's pool.

Does Caribe Hilton have a restaurant?

There are 10 onsite restaurants, offering options like international cuisine, a beachfront location, and ocean views.

Does Caribe Hilton have a spa?

Pamper yourself with a day at Zen Spa Océano, where you can enjoy hydrotherapy, body wraps, and prenatal massages.

How close is Caribe Hilton to downtown San Juan?

Caribe Hilton is 2 mi away from San Juan.

Caribe Hilton Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 889 out of 1608 reviews
Rating 8 - Good. 360 out of 1608 reviews
Rating 6 - Okay. 195 out of 1608 reviews
Rating 4 - Poor. 89 out of 1608 reviews
Rating 2 - Terrible. 75 out of 1608 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Adreyiania

Stayed 3 nights in Dec 2024

10/10 Excellent

Paulina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Nichol, Muskegon

Stayed 2 nights in Dec 2024

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities
This place was great. Cant wait to go back.
Stayed 5 nights in Dec 2024

2/10 Terrible

Calvin

Stayed 4 nights in Nov 2024

4/10 Poor

Chengfu

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I’m giving 2/5 because the experience didn’t meet expectations for a hotel of this level: 1.Cleanliness: When we arrived, the shower hadn’t been cleaned at all—there was hair and dirt left from previous guests, which was really gross. 2.Sliding Door Issues: The balcony was nice for enjoying the ocean view, but there was no screen on the sliding door. If you want to keep it open to hear the waves, you risk lizards wandering into the room. 3.Temperature Problem: on our last day there, the room got up to 83°F, and the thermostat wasn’t working. I called the front desk, and while they promised someone would come ASAP, no one showed up even after one hour. 4. Missing Amenities: For the price and reputation of this hotel, I expected at least bottled water in the room daily. Instead, we only got some the day we checked in. The location and views were great, but the lack of attention to these basic details really let us down.
Stayed 4 nights in Dec 2024

6/10 Okay

Tammy Emery

Traveled with group, Business traveler
Liked: Amenities
Disliked: Staff & service
Caribe Hilton is in a good central location. The hotel was clean but had odd odors throughout the venue.The guest rooms are very outdated. The bartender at the inside bar was very rude.
Stayed 3 nights in Dec 2024

10/10 Excellent

Dharani

Liked: Cleanliness, staff & service, property conditions & facilities
It was my first trip to Puerto Rico, and I couldn’t have asked for a better experience! At the hotel, one of the staff members went above and beyond by upgrading my room to a beautifully remodeled one. The view from my room? Absolutely stunning—like something straight out of a postcard. The valet service was not only convenient but also reasonably priced, making everything so seamless. And for fellow coffee lovers like me, the property even had a Starbucks on-site—talk about a perfect touch! 😊
Stayed 2 nights in Dec 2024

10/10 Excellent

James, Norristown

The beach is the best
Stayed 2 nights in Dec 2024

10/10 Excellent

Jesse

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Here again!
This was my second stay here and I absolutely loved it both times!
Stayed 7 nights in Dec 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Eric

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great vacation hotel!
This hotel is great! They have everything for a perfect island/beach stay in PR. Beach, pool, hot tub, family areas, rest areas, sport areas, shops, many restaurants, bar, and the view from our room was spectacular. It’s too bad we were only staying one night to get on our cruise the next day. Staff was friendly, too.
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better to stay elsewhere
It's not a great place for families unless the pool and beach is your only consideration. The service is lacking, the toilets don't flush properly, the walls are paper thin.
Stayed 1 night in Dec 2024

6/10 Okay

Hanna

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Many hidden fees. Some staff weren’t the friendliest.
Stayed 5 nights in Dec 2024

10/10 Excellent

Antonio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jan

Traveled with group
Liked: Cleanliness, staff & service, amenities
Nice location. Good amenities. I don’t like how people reserve beach chairs but are hardly ever there. Should be first come first serve. Dining areas were nice. Lots of action and different groups in and out. Hotel room had a wonderful view, breeze, and was quiet. No place to hang wet suits etc.
Stayed 4 nights in Dec 2024

6/10 Okay

Marshella

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is beautiful unfortunately the power went out and the elevators didn't work so we had to use the service elevator.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kayla

Stayed 2 nights in Nov 2024

10/10 Excellent

Juan

Stayed 2 nights in Nov 2024

10/10 Excellent

MEG

Stayed 2 nights in Dec 2024

8/10 Good

Kateryna, Seattle

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
San Juan escape
Loved the Hotel. Staff was very friendly. All the food I had on-property was very good. My one complaint, I wish there were washrooms, changing area, closer to pool and beach.
Stayed 5 nights in Dec 2024