Ascott Kuala Lumpur

5.0 star property
Family-friendly 5-star aparthotel near Berjaya Times Square

Choose dates to view prices

Photo gallery for Ascott Kuala Lumpur

2 outdoor pools
Aromatherapy, hot stone massages, deep-tissue massages, Swedish massages
Premium bedding, down comforters, minibar, in-room safe
Reception
2-Bedroom Executive | Private kitchen | Full-size fridge, microwave, stovetop, coffee/tea maker

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Barbecue grill
  • Bar
  • Outdoor Space
  • Pool
  • Parking available
  • Spa

Explore the area

Map
No 9 Jalan Pinang, Kuala Lumpur, 50450
  • Suria KLCC Shopping Centre
    ‪3 min walk‬
  • Petronas Twin Towers
    ‪6 min walk‬
  • KLCC Park
    ‪8 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪47 min drive‬

Room options

1-Bedroom Premier Twin

  • 839.28 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

2-Bedroom Premier

  • 1431.08 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

3-Bedroom Premier

  • 1807.68 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 Queen Bed, 1 King Bed and 2 Twin Beds

1-Bedroom Premier

  • 839.28 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

2-Bedroom Executive

  • 1291.20 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Studio Premier

  • 613.32 sq ft
  • Studio
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Kuala Lumpur

Kuala Lumpur City Centre stay.At this Kuala Lumpur City Centre aparthotel, you'll be well placed to visit Suria KLCC Shopping Centre and Kuala Lumpur Convention Centre, both within a 5-minute walk. Also, Pavilion Kuala Lumpur is within half a mile (1 km) and Berjaya Times Square is within 2 miles (3 km).

What's nearby

  • Suria KLCC Shopping Centre - 3 min walk - 0.2 miles
  • Petronas Twin Towers - 6 min walk - 0.3 miles
  • KLCC Park - 8 min walk - 0.4 miles
  • Pavilion Kuala Lumpur - 11 min walk - 0.6 miles
  • Kuala Lumpur Tower - 18 min walk - 0.9 miles

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • KLCC Station - 9 min walk
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • ‪Samad Al Iraqi Restaurant - ‬3 min walk
  • ‪M Marini Grand Caffe - ‬1 min walk
  • ‪Beta - ‬7 min walk
  • ‪WIP On The Park - ‬1 min walk
  • ‪Subway - ‬2 min walk

About this property

Ascott Kuala Lumpur

Family-friendly 5-star aparthotel near Berjaya Times Square
Ascott Kuala Lumpur offers its guests a full-service spa, 2 outdoor swimming pools, a steam room, and a fitness center. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. A children's pool, spa services, and a terrace are also featured at the luxury Ascott Kuala Lumpur. An area shuttle within 5 kilometers and a shopping center shuttle are free. For a fee, parking is available. A complete renovation of Ascott Kuala Lumpur was completed in February 2019.

This 5-star Kuala Lumpur aparthotel is smoke free.

  • 1 building
  • 221 guestrooms or units
  • 33 levels
  • Meeting rooms
  • Built in 1999
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Ascott Kuala Lumpur offers 221 accommodations with fireplaces and minibars. These individually decorated and furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. 29-inch LCD televisions come with satellite channels. Accommodations at this 5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

This Kuala Lumpur aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers. In-room massages and change of bedsheets can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in February 2019.

Ozmosis Wellness Spa has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Indonesian, Malay

Similar properties

Property amenities

Pool/Spa

  • 2 outdoor pools
  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:30 PM
  • Free area shuttle up to 5 km
  • Free shopping center shuttle
  • Car not required
  • Covered self parking on site (MYR 10 per day)
  • Covered extended parking on site (MYR 250 per week)
  • Wheelchair-accessible parking available

Family friendly

  • Childcare (surcharge)
  • Children's pool
  • Free crib

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Toaster
  • Water dispenser

Dining

  • Daily on-the-go breakfast available 6:30 AM to 10:30 AM for a fee: MYR 40 for adults and MYR 30 for children
  • A bar/lounge
  • Minibar
  • Room service (limited hours)

Bedrooms

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed: MYR 180 per night

Bathroom

  • 1 private bathroom
  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 29-inch LCD TV with satellite channels
  • Books
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Terrace
  • Vegetable garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Conference space
  • Desk chair
  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total (up to 22 lbs per pet)
  • Fee: MYR 800 per accommodation per night
  • Litter boxes
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Concierge services
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Vending machine

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near an outlet shopping mall

Things to do

  • Children's pool
  • Gym
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 building
  • 221 units
  • 33 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Bed sheets changed on request
  • Biodegradable drinking straws available
  • Built in 1999
  • Bulk dispensers for toiletries
  • Composting
  • Comprehensive recycling policy
  • Connecting units available
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Housekeeping (on request)
  • Humane treatment of captive wild animals
  • Individual decor
  • Individual furnishings
  • Local artist showcase
  • No plastic drinking straws
  • Renovated - February 2019
  • Reusable cups
  • Soundproofing
  • Vegetable garden
  • Water dispenser usage encouraged
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
The listed parking fee does not include in/out privileges. Guests must pay upon each exit of the parking area.

Access methods

Staffed front desk

Pets

  • Pets: MYR 800 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 180.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately MYR 40 for adults and MYR 30 for children
  • Airport shuttle fee: MYR 275 per vehicle (one-way, maximum occupancy 5)
  • Covered self parking fee: MYR 10 per day
  • Covered extended parking fee: MYR 250 per week
  • Pet fee: MYR 800 per accommodation, per night
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 180.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. The property is professionally cleaned.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Ascott Aparthotel Kuala Lumpur
Ascott Kuala Lumpur
Kuala Lumpur Ascott
Ascott Hotel Kuala Lumpur
Ascott Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Ascott Hotel
Ascott Kuala Lumpur Aparthotel
Ascott Kuala Lumpur Aparthotel
Ascott Kuala Lumpur Kuala Lumpur
Ascott Kuala Lumpur Aparthotel Kuala Lumpur

Frequently asked questions

How close is Ascott Kuala Lumpur to the airport?

Ascott Kuala Lumpur is 16.5 mi (31-min drive) away from the Subang (SZB-Sultan Abdul Aziz Shah) airport, the closest popular airport to the property.

How much does it cost to stay at Ascott Kuala Lumpur?

As of Mar 15, 2025, prices found for a 1-night stay for 2 adults at Ascott Kuala Lumpur on Mar 22, 2025 start from $121.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Ascott Kuala Lumpur have an airport shuttle?

Ascott Kuala Lumpur offers an airport shuttle during limited hours, for a charge of MYR 275 per vehicle, one-way.

Does Ascott Kuala Lumpur offer free breakfast?

Free breakfast isn’t provided at Ascott Kuala Lumpur, but to-go breakfast is offered for a fee of MYR 40 for adults and MYR 30 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Ascott Kuala Lumpur?

No, there is no casino at this aparthotel.

What time is check-in at Ascott Kuala Lumpur?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Ascott Kuala Lumpur?

Free parking is not available at this aparthotel. Self parking is available for MYR 10 per day. Extended parking is available for MYR 250 per week.

Does Ascott Kuala Lumpur have a pool?

Ascott Kuala Lumpur features 2 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does Ascott Kuala Lumpur have a spa?

Pamper yourself with a day at Ozmosis Wellness Spa, where you can enjoy prenatal massages, aromatherapy, and reflexology.

How close is Ascott Kuala Lumpur to downtown Kuala Lumpur?

Ascott Kuala Lumpur is 2 mi away from Kuala Lumpur.

Ascott Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 426 out of 779 reviews
Rating 8 - Good. 270 out of 779 reviews
Rating 6 - Okay. 49 out of 779 reviews
Rating 4 - Poor. 12 out of 779 reviews
Rating 2 - Terrible. 22 out of 779 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Glenn

Business traveler
Liked: Cleanliness, room comfort
Good value and spacious… no onsite bar
Hotel was okay. But tired and slow lifts but not a major problem. Sound proofing was good in that I could not hear any other guests, but not great when it came to traffic noise. Great facilities and fridge with a convenience store next door
Stayed 1 night in Nov 2024

10/10 Excellent

Rupjyoti

Traveled with family
Liked: Cleanliness, room comfort
Our stay was good; rooms were well maintained and the kitchen had most of the necessary amenities. Unfortunately, there was a bad stench that was coming from the common toilet/bathroom.
Stayed 3 nights in Oct 2024

10/10 Excellent

Arjuna

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Patricia

Liked: Cleanliness, room comfort
We didn’t notice it on 1st day but when you come back to the room there is a smell that’s apparent in the front room where kitchen/living room is. Then smell becomes unnoticeable. It’s not apparent in the bedroom side. Cleaning staff was fine but noticed there was a disposable toothbrush kit toothpaste recap under the new items on the tray. It would be nice to have face towels instead of just 2 bath towels. Filtered water in kitchen for drinking is great
Stayed 3 nights in Aug 2024

6/10 Okay

Jose Rogelio

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
I tried to change my booking several days in advance until it was no longer possible. So I had to stay in another hotel and only spend one night there. Two cockroaches were found in the kitchen, and a cotton swab was left on the carpet—very disappointed this time.
Stayed 2 nights in Aug 2024

4/10 Poor

Nur Izzah, Singapore

Traveled with group
Disliked: Amenities, property conditions & facilities
Property is dated, reception is clueless, reservations made months in adv but put us on diff floors. Almost charged me twice for tourism tax until I showed bank charge earlier. Not worth it…
Stayed 3 nights in Aug 2024

10/10 Excellent

ahmad

Traveled with family
Liked: Cleanliness, room comfort
Stayed 8 nights in Aug 2024

10/10 Excellent

Aaron

Liked: Cleanliness, property conditions & facilities
Very good location, nice place
Stayed 4 nights in Jul 2024

8/10 Good

paul

Traveled with family
Liked: Room comfort
The hotel as an apartment is good and had a lovely massage . The area where it really lets itself down is the breakfast . we ate there the first morning and everything is below standard including coffee which you have to pay for espresso and they don't taste nice . we did not complain but ate at Gravy Baby so don't book breakfast . PS other guests have said the same to me
Stayed 4 nights in Jul 2024

8/10 Good

Zhen Wei, Singapore

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
N.A
Stayed 5 nights in Jul 2024

10/10 Excellent

khairiani

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I’ve been staying here for the past 5 trips in KL, location is perfect for families
Stayed 2 nights in Jun 2024

8/10 Good

Michael

Liked: Cleanliness, room comfort
Rooms are well kept and very clean. Very good sized room as well. Great location and easy 10 min to Pavillion on the walkway or 2 min to the Petronius towers.
Stayed 4 nights in Jun 2024

10/10 Excellent

Elrando

Traveled with family
Liked: Cleanliness, room comfort
Family trip
Amazing Location, friendly staff very helpful, nice hotel
Stayed 1 night in Jun 2024

8/10 Good

Fook Chin, Petaling Jaya

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Quiet and location
Stayed 1 night in Apr 2024

10/10 Excellent

Hwee Ling

Liked: Cleanliness, amenities, property conditions & facilities
Spacious. Walking distance to KLCC mall.
Stayed 2 nights in Apr 2024

10/10 Excellent

YIEN

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in May 2024

4/10 Poor

Chi Un

Stayed 2 nights in May 2024

6/10 Okay

Tak Mei, Singapore

Business traveler
Disliked: Property conditions & facilities
Property facilities is dated and old. Need refresh
Stayed 2 nights in Apr 2024

10/10 Excellent

Jose Rogelio

Business traveler
Liked: Amenities, property conditions & facilities
I always use this hotel due its priviliged location, unfortunately this time, the room smelt like tabacco and both phones were not working.
Stayed 1 night in Apr 2024

8/10 Good

Muhammad Mustakeem, London

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Upon arrival, the check-in process was ok, not much information about the hotel's facilities and services. The bed was incredibly comfortable, and the amenities provided in the room were of high quality. The hotel's location was perfect for exploring the city. The buffet breakfast at the hotel was really bad, with no food display and very limited. Overall, my stay at the Ascott Hotel was good. Rating 5/3
Stayed 1 night in Apr 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, room comfort
Hotel is old. Room is stuffy and aircon doesnt work well. Windows are thin, service is not great.
Stayed 3 nights in Apr 2024

10/10 Excellent

YUSOFF

Stayed 1 night in Mar 2024

8/10 Good

Lawrence

Traveled with partner
Liked: Cleanliness
The staff was friendly and helpful. The area was close to the KLCC Park and nightly water show. Walking distance to the Petronis Towers. Aquarium was walking. Also the hop on and off bus has 2 stops close to the hotel.
Stayed 7 nights in Mar 2024

10/10 Excellent

Fayaz

Traveled with family
Liked: Cleanliness, room comfort
Thank you Widya!
Great time in Ascott. Perfect for a family with young kids. Excellent location and a 3 mins walk to KLCC. Thank you so much to Widya for making our stay amazing - we had a slight issue and Widya resolved the problem immediately.
Stayed 8 nights in Dec 2023

10/10 Excellent

CHEE BOON

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
the quietness of the surrounding.
Stayed 4 nights in Dec 2023