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Hotel Riu Jalisco - All Inclusive

3.5 star property
3.5-star beachfront property near Nuevo Vallarta Beach

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Riu Jalisco - All Inclusive

On the beach, sun loungers, beach towels, windsurfing
Courtyard
Reception
Sports facility
2 outdoor pools, pool umbrellas, sun loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Bar
  • 24/7 front desk
  • Spa
  • Housekeeping

Explore the area

Map
Av. De los Cocoteros, sn-Lote K, Nuevo Vallarta, NAY, 63732
  • Nuevo Vallarta Beach
    ‪19 min walk‬
  • Flamingos Golf Club
    ‪3 min drive‬
  • Playa Bucerias
    ‪12 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Double Room (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (M)

8.4 out of 10
Very good
(26 reviews)
  • 301 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Room (U)

7.6 out of 10
Good
(29 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bunk Bed

View all photos for Double Room (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (L)

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (U)

8.0 out of 10
Very good
(94 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Room (B2C-CA)

  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bunk Bed

View all photos for Junior Suite (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (U)

9.0 out of 10
Wonderful
(2 reviews)
  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Room (B2C-US)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Suite, 2 Bedrooms (B2C-US)

  • 721 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (B2C-US)

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, 2 Bedrooms (U)

  • 301 sq ft
  • Sleeps 8
  • 4 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Jetted Tub, Ocean View (B2C-US)

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (B2C-US)

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (C)

8.6 out of 10
Excellent
(26 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Connecting Rooms (C)

  • 301 sq ft
  • Sleeps 8
  • 4 Double Beds

View all photos for Junior Suite (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (M)

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (L)

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Connecting Rooms (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 4 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Jetted Tub, Ocean View (L)

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Suite, 2 Bedrooms (M)

10.0 out of 10
Exceptional
(1 review)
  • 721 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Jetted Tub, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Jetted Tub, Ocean View (M)

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Jetted Tub, Ocean View (C)

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Suite, 2 Bedrooms (B2C-CA)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Double Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 4 Double Beds

View all photos for Family Suite, 2 Bedrooms (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Suite, 2 Bedrooms (C)

8.0 out of 10
Very good
(1 review)
  • 721 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Double Room (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (E)

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Room (L)

  • 344 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Room (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Room (C)

9.0 out of 10
Wonderful
(4 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Room (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Room (M)

7.8 out of 10
Good
(14 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Suite, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Suite, 2 Bedrooms (U)

7.2 out of 10
Good
(15 reviews)
  • 721 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Jetted Tub, Ocean View (U)

8.8 out of 10
Excellent
(5 reviews)
  • 559 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Standard

Minibar, in-room safe, laptop workspace, blackout drapes

Quadruple Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Double Room Standard

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Junior

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior

  • Sleeps 2
  • 1 King Bed(s) and 1 Twin Bed(s)

View all photos for Family Room -6 Guests- Standard

Minibar, in-room safe, laptop workspace, blackout drapes

Family Room -6 Guests- Standard

  • Sleeps 6
  • 1 Full Sofa Bed(s) and 2 Full Bed(s)

View all photos for Suite With Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

Similar properties

Aerial view

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The price is $493
per night
$493 total
includes taxes & fees
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About the neighborhood

Nuevo Vallarta

On the beach.Stay at this Nuevo Vallarta property and you'll be within half a mile (1 km) of Bay of Banderas and 2 miles (3 km) of Nuevo Vallarta Beach. Flamingos Golf Club and Playa Bucerias are also within 2 miles (3 km).

What's nearby

  • Nuevo Vallarta Beach - 19 min walk
  • Flamingos Golf Club - 3 min drive
  • El Tigre Golf at Paradise Village - 6 min drive
  • Nayar Vidanta Golf - 7 min drive
  • Playa Bucerias - 12 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 23 min drive

Restaurants

  • ‪Don Rafael - ‬5 min walk
  • ‪La Botana - ‬6 min walk
  • ‪Riu Palace Piano Bar - ‬12 min walk
  • ‪Kulinarium - ‬7 min walk
  • ‪Mozza Mare - ‬3 min drive

About this property

Hotel Riu Jalisco - All Inclusive

3.5-star beachfront property near Nuevo Vallarta Beach
Hotel Riu Jalisco - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Jalisco - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A children's pool, a nightclub, and spa services are also featured at the family-friendly Hotel Riu Jalisco - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Nuevo Vallarta property.

  • 700 guestrooms or units
  • 6 levels
  • 5 dining venues
  • 5 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Jalisco - All Inclusive offers 700 accommodations with minibars and safes. Rooms open to balconies. Satellite television is provided.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and ceiling fans. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Asian Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free crib
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 5 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Nightclub
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • Volleyball
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Riu Jalisco
Riu Jalisco All Inclusive
Riu Jalisco All Inclusive Nuevo Vallarta
Riu Jalisco Nuevo Vallarta
Clubhotel Riu Jalisco Hotel
Clubhotel Riu Jalisco Riviera Nayarit
Riu Jalisco All Inclusive All-inclusive property Nuevo Vallarta
Riu Jalisco All Inclusive All-inclusive property
Riu Jalisco Inclusive Nuevo V
Riu Jalisco All Inclusive
Hotel Riu Jalisco - All Inclusive Nuevo Vallarta
Hotel Riu Jalisco - All Inclusive All-inclusive property

Frequently asked questions

How close is Hotel Riu Jalisco - All Inclusive to the airport?

Hotel Riu Jalisco - All Inclusive is 9 mi (23-min drive) away from the Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) airport, the closest popular airport to the property.

Does Hotel Riu Jalisco - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Jalisco - All Inclusive.

How close is Hotel Riu Jalisco - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Riu Jalisco - All Inclusive offer free breakfast?

Hotel Riu Jalisco - All Inclusive offers free buffet breakfast every day from 7 AM to noon.

Is there a casino at Hotel Riu Jalisco - All Inclusive?

No, there is no casino at this property, but Winclub Casino Platinum (14-min drive) and Vallarta Casino (15-min drive) are nearby.

What time is check-in at Hotel Riu Jalisco - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM.

Is there free parking at Hotel Riu Jalisco - All Inclusive?

This property offers free self parking.

Does Hotel Riu Jalisco - All Inclusive have a pool?

Hotel Riu Jalisco - All Inclusive features 2 outdoor pools and a children's pool.

Does Hotel Riu Jalisco - All Inclusive have a restaurant?

Yes, there are 5 restaurants on site.

Does Hotel Riu Jalisco - All Inclusive have a spa?

Pamper yourself with a day at Asian Spa, where you can enjoy Ayurvedic treatments, body wraps, and Swedish massages.

How close is Hotel Riu Jalisco - All Inclusive to downtown Nuevo Vallarta?

Hotel Riu Jalisco - All Inclusive is 2.9 mi away from Nuevo Vallarta.

Hotel Riu Jalisco - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 543 out of 1351 reviews" "
Rating 8 - Good. 385 out of 1351 reviews" "
Rating 6 - Okay. 212 out of 1351 reviews" "
Rating 4 - Poor. 107 out of 1351 reviews" "
Rating 2 - Terrible. 104 out of 1351 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Peter

Stayed 3 nights in Nov 2024

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and very safe

8/10 Good

Ana R. Lopez

Liked: Cleanliness, staff & service
Le falta un poco de mantenimiento como pintura y algunos azulejos y adoquines del area de las albercas
Stayed 7 nights in Oct 2024

4/10 Poor

Arturo

Mucho ruido en los pasillos del hotel mucha gente sin respeto niños gritando todo el tiempo en área de habitación gente celebrando cumpleaños en las habitaciones asta las 3 de las mañana lo reporte a seguridad y no respetaron bebidas no buenas exesiva gente en las albercas el agua muy sucia en albercas la comida sin sabor - yo no vuelvo iremos el futuro ni lo recomiendo este hotel
Stayed 6 nights in Oct 2024

2/10 Terrible

Yolanda

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is horrible.
Stayed 3 nights in Sep 2024

10/10 Excellent

Pedro

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:)
Stayed 4 nights in Oct 2024

10/10 Excellent

Jesus Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Staff was very nice. Food was amazing. The thing I didn’t like was the loud noise at 2:00 AM. Couldn’t fall asleep until about 4:00 AM.
Stayed 7 nights in Oct 2024

6/10 Okay

Travis, Lawndale

Traveled with family
Not a party spot
Stayed 3 nights in Oct 2024

4/10 Poor

Shea

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Too crowded, not clean
We got there the same day as 2 bus loads of Mexican nationals. Everything was super crowded. The other guests were super pushy and rude, to us and the staff. Never saw anyone leave a tip. No manners with anything. They would push you out of the way to get on elevators and were equally rude in the restaurants and in the pool. Made the mistake of putting on my kids goggles in the pool and what I saw made me want to vomit. The beach was filled with trash. Plastic everywhere, it was really sad. Other than the steakhouse, the food was mediocre and the drinks were blah. The staff were friendly, but I felt bad for them. We had never experienced anything like this in all the years we have been travelling to Mexico. It has made us rethink going to all inclusives in general. You either have to spend a lot more money to go to more exclusive ones or stay at quiet, non all inclusive typehotels and just pay for food and drink.
Stayed 4 nights in Oct 2024

10/10 Excellent

Enid, Ankeny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

Senad Avdic, Ankeny

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the beach,food is good,and stuff is nice and friendly always ready to help!
Stayed 5 nights in Sep 2024

10/10 Excellent

Abel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and partner loved it, we appreciated the service from the desk desk (Saul), the restaurant service (Mayra) and overall how clean it was, thank you.
Stayed 5 nights in Sep 2024

6/10 Okay

Timothy James

Traveled with family
Disliked: Staff & service
Stay was way over worked. Not as polite as I remember. Pool had #2 in it and was closed 3/6 days. Rooms are very loud. Terribly set up. Neighbors door vibrates your bed at 7am. So if ya like sleeping in don't go here.
Stayed 7 nights in Sep 2024

10/10 Excellent

Hector

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho las palmeras hacia la playa, también el show que hacen cada noche y los eventos durante el día
Stayed 3 nights in Sep 2024

6/10 Okay

Jose

Liked: Staff & service
Disliked: Cleanliness
Stayed 6 nights in Sep 2024

10/10 Excellent

Saul, LEHI

Stayed 4 nights in Aug 2024

8/10 Good

Sara Christina

Traveled with group
Liked: Staff & service
I stayed at Riu Jalisco from 9/19-9/23/2024. We did the online check-in and arrived at 1 pm on 9/19/24 we checked in effortlessly, and we were immediately given our room keys and allowed into our room. That was great. We went to the lunch buffet, and it was average, nothing spectacular but they had a bit of everything, and a snack bar set up right there where you could get nachos, hot dogs, hamburgers, or french fries. Main pool 1 is laid back has a bar set up and has Iguanas that come out and walk around. Main Pool 2 was busy, had music, and both pools played games, but we preferred Pool 1.It is also very close to towels and the kid pool area. If you go to the sister resort Vallarta, bring towels, they will not give you towels there. The pool was nicer there. We ate at the steak house it was the best meal we had. We tried the Asian restaurant, it is buffet style, and it was mediocre. We also tried the Italian restaurant, it was not good. We ended up just going for the buffet our last night there, and it was way better than the Italian or Asian restaurant. The buffet offers entrees from both of those and the food quality was better. The sports bar is airconditioned, and a game of pool is USD 2.50 or 7 pesos. This is not the worst place I've stayed, it is ok, if you are not a picky eater, and don't need to be waited on hand and foot. If you are looking at this resort, stay at Vallarta, or go to the Iberostar a little further away. Barcelo is also good.
Stayed 4 nights in Sep 2024

4/10 Poor

Olga

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Didn’t like the fact in the lobby was super hot didn’t even offer ice for the water. We constantly had to call front desk to refill our shampoo our refrigerator. The bartenders ignored you if you didn’t tip them. The only good restaurant that always had our table ready and was very respectful was in the restaurant Emiliano’s and the waiters were super nice Breakfast and dinner. The restaurant adelitas and the bontana were the worst no clean waiters not friendly at all the took to long to serve you drinks. The rooms were always hot and always w mosquitoes and bugs. The bed were not what I expected I ask for two double beds they were all stuck together was very awkward to sleep w my daughter and her husband
Stayed 9 nights in Sep 2024

4/10 Poor

Ricardo, Surprise

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Nina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So clean and green
Stayed 5 nights in Sep 2024

10/10 Excellent

Jennifer

Stayed 5 nights in Aug 2024

2/10 Terrible

Salma

Stayed 4 nights in Aug 2024

4/10 Poor

Zdenka

Liked: Staff & service, property conditions & facilities
We stayed 1 night, than we switched to Riu Vallarta 5 more days.
Stayed 6 nights in Sep 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visiting these properties two to three times a year. All the RIU properties in this area are amazing!
Stayed 3 nights in Sep 2024

8/10 Good

Jose, Fillmore

Traveled with group
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 7 nights in Aug 2024