See all properties

Grand Palladium Vallarta Resort & Spa - All Inclusive

4.0 star property
4-star beachfront property near Litibu Golf Course

Choose dates to view prices

Photo gallery for Grand Palladium Vallarta Resort & Spa - All Inclusive

Exterior
Exterior
Exterior
Lobby
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar

Explore the area

Map
Carretera Punta de Mita Km 11.5, Bahia de Bandearas, Punta de Mita, NAY, 63734
  • Punta de Mita Beach
    ‪20 min walk‬
  • Destiladeras Beach
    ‪5 min drive‬
  • El Anclote Beach
    ‪7 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪39 min drive‬

Room options

View all photos for Deluxe Triple Ocean View

View from room

Deluxe Triple Ocean View

  • 334 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room, Oceanfront (View)

Down comforters, memory foam beds, free minibar, in-room safe

Deluxe Room, Oceanfront (View)

  • 334 sq ft
  • Beach view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Triple Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Deluxe Triple Garden View

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

View all photos for Family Selection Junior Suite Garden View

Family Selection Junior Suite Garden View | Down comforters, memory foam beds, free minibar, in-room safe

Family Selection Junior Suite Garden View

  • 333 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Garden View

Deluxe Garden View | Down comforters, memory foam beds, free minibar, in-room safe

Deluxe Garden View

  • 333 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Panoramic Ocean View

View from room

Deluxe Panoramic Ocean View

  • 334 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Triple Oceanfront View

Down comforters, memory foam beds, free minibar, in-room safe

Deluxe Triple Oceanfront View

  • 334 sq ft
  • Beach view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Garden View

Junior Suite Garden View | Down comforters, memory foam beds, free minibar, in-room safe

Junior Suite Garden View

  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Triple Room, Ocean View (Panoramic)

View from room

Deluxe Triple Room, Ocean View (Panoramic)

  • 334 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Ocean View

Down comforters, memory foam beds, free minibar, in-room safe

Deluxe Ocean View

  • 333 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room Deluxe With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 King Bed(s) OR 2 Full Bed(s)

View all photos for Suite Junior With Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Junior With Garden View

  • Sleeps 2
  • 2 Full Bed(s) OR 1 King Bed(s)

Room Deluxe With Panoramic View

  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Suite Superior With Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Superior With Garden View

  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Room Deluxe With Ocean View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe With Ocean View

  • Ocean view
  • Sleeps 2
  • 2 Full Bed(s) OR 1 King Bed(s)

View all photos for Suite Superior With Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Superior With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Junior With Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Junior With Garden View

  • Sleeps 1
  • 2 Full Bed(s) OR 1 King Bed(s)

View all photos for Suite Superior With Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Superior With Garden View

  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Room Deluxe With Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe With Garden View

  • Sleeps 1
  • 1 King Bed(s)

View all photos for Room Deluxe With Sea View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe With Sea View

  • Sea view
  • Sleeps 1
  • 2 Full Bed(s) OR 1 King Bed(s)

Room Deluxe With Ocean View

  • Ocean view
  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Room Deluxe With Sea View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s) OR 2 Full Bed(s)

View all photos for Suite Junior With Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Junior With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

Room Deluxe With Panoramic View

  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Room Deluxe With Panoramic View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe With Panoramic View

  • Sleeps 2
  • 1 King Bed(s) OR 2 Full Bed(s)

Room Deluxe With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Superior With Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Superior With Garden View

  • Sleeps 1
  • 1 King Bed(s) OR 2 Full Bed(s)

View all photos for Suite Junior With Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Junior With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Deluxe With Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe With Garden View

  • Sleeps 2
  • 1 King Bed(s) OR 2 Full Bed(s)

Room Deluxe With Panoramic View

  • Sleeps 4
  • 2 Full Bed(s)

Room Deluxe With Ocean View

  • Ocean view
  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Suite Junior With Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Junior With Garden View

  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Room Deluxe With Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe With Garden View

  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Room Deluxe With Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe With Garden View

  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Suite Junior With Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Junior With Garden View

  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Suite Superior With Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Superior With Garden View

  • Sleeps 2
  • 2 Full Bed(s) OR 1 King Bed(s)

View all photos for Room Deluxe With Panoramic View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe With Panoramic View

  • Sleeps 1
  • 2 Full Bed(s) OR 1 King Bed(s)

View all photos for Room Deluxe With Sea View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe With Sea View

  • Sea view
  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Suite Superior With Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Suite Superior With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Deluxe With Sea View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Deluxe With Sea View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe With Sea View

  • Sea view
  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Room Deluxe With Garden View

Down comforters, memory foam beds, free minibar, in-room safe

Room Deluxe With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

About the neighborhood

Punta de Mita

On the beach.Within 3 miles (5 km) of this Punta de Mita property, you'll find Punta de Mita Beach and El Anclote Beach. Also, Destiladeras Beach is within 3 miles (5 km) and Punta Mita Golf Club is within 6 miles (10 km).

What's nearby

  • Punta de Mita Beach - 20 min walk - 1.1 miles
  • Destiladeras Beach - 5 min drive - 3.1 miles
  • Litibu Golf Course - 6 min drive - 4.4 miles
  • Punta Mita Golf Club - 7 min drive - 4.1 miles
  • El Anclote Beach - 7 min drive - 3.3 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 39 min drive

Restaurants

  • ‪Coco Cafe at Secrets/Dreams Bahia Mita - ‬3 min drive
  • ‪Manatees Pool Lounge - ‬3 min drive
  • ‪Bluewater Grill - ‬3 min drive
  • ‪Árbol - ‬7 min drive
  • ‪Seaside Grill Dreams Bahia Mita - ‬5 min drive

About this property

Grand Palladium Vallarta Resort & Spa - All Inclusive

4-star beachfront property near Litibu Golf Course
Grand Palladium Vallarta Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with free beach club on site and umbrellas. At Grand Palladium Vallarta Resort & Spa - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 5 bars/lounges. WiFi is free in public spaces. This Colonial property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free.

This 4-star Punta de Mita property is smoke free.

  • 517 guestrooms or units
  • 3 levels
  • 3 buildings
  • 5 dining venues
  • 2 bars by the pool
  • 5 bars or lounges
  • Meeting rooms
  • Built in 1999
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Swim-up bar
Grand Palladium Vallarta Resort & Spa - All Inclusive offers 517 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. Each accommodation is individually furnished. Memory foam beds feature down comforters. 42-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers with jetted bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the property's full-service spa. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Beach nearby, free beach shuttle, sun loungers, beach umbrellas

Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort

  • Pool
  • Hot Tub
  • All inclusive
  • Spa
4.3 out of 5, Excellent, 1,338 reviews
The price is $310
includes taxes & fees
$256 per night
Apr 6 - Apr 7
Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 5 bars/lounges
  • 5 restaurants
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Shopping
  • Water sports equipment
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Palladium Vallarta Resort & Spa - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: USD 30 per person, per day and includes use of: sauna; hot tub; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Palladium Vallarta Punta Mita
Grand Palladium Vallarta Resort All Inclusive Punta Mita
Grand Palladium Vallarta
Grand Palladium Vallarta Resort All Inclusive Punta de Mita
Grand Palladium Vallarta All Inclusive Punta de Mita
Pallaum Vallarta Inclusive Pu
Grand Palladium Vallarta Resort Spa All Inclusive

Frequently asked questions

How close is Grand Palladium Vallarta Resort & Spa - All Inclusive to the airport?

Grand Palladium Vallarta Resort & Spa - All Inclusive is 21.1 mi (39-min drive) away from the Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Palladium Vallarta Resort & Spa - All Inclusive?

As of Mar 24, 2025, prices found for a 1-night stay for 2 adults at Grand Palladium Vallarta Resort & Spa - All Inclusive on Apr 11, 2025 start from $313.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Palladium Vallarta Resort & Spa - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Grand Palladium Vallarta Resort & Spa - All Inclusive.

How close is Grand Palladium Vallarta Resort & Spa - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Grand Palladium Vallarta Resort & Spa - All Inclusive offer free breakfast?

Grand Palladium Vallarta Resort & Spa - All Inclusive offers free buffet breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at Grand Palladium Vallarta Resort & Spa - All Inclusive?

No, there is no casino at this property.

What time is check-in at Grand Palladium Vallarta Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Grand Palladium Vallarta Resort & Spa - All Inclusive?

This property offers free self parking.

Does Grand Palladium Vallarta Resort & Spa - All Inclusive have a pool?

Grand Palladium Vallarta Resort & Spa - All Inclusive features 2 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Grand Palladium Vallarta Resort & Spa - All Inclusive have a restaurant?

Yes, there are 5 restaurants on site.

Does Grand Palladium Vallarta Resort & Spa - All Inclusive have a spa?

This property has a spa, which features beach massages.

How close is Grand Palladium Vallarta Resort & Spa - All Inclusive to downtown Punta de Mita?

Grand Palladium Vallarta Resort & Spa - All Inclusive is 3.4 mi away from Punta de Mita.

Grand Palladium Vallarta Resort & Spa - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 424 out of 1007 reviews
Rating 8 - Good. 278 out of 1007 reviews
Rating 6 - Okay. 151 out of 1007 reviews
Rating 4 - Poor. 69 out of 1007 reviews
Rating 2 - Terrible. 85 out of 1007 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Berenice, la Puente

Stayed 4 nights in Jan 2025

10/10 Excellent

oscar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience !!
Stayed 2 nights in Dec 2024

4/10 Poor

Wanda

Stayed 7 nights in Dec 2024

8/10 Good

Kiana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything overall was great. Friendly staff, yummy food. Loved the quiet pool… we spent all 10 days there. Lots of walking up/down which was okay for us. Hotel was stairs only. The only thing that made me uneasy is that there was a motion sensor in our room- I’m not sure what it was for but would love to know. That alone would make me not stay there again. Room was clean, A/C worked. Entertainment wasn’t very good, we just brought cards down to the common area in the evenings and did our own thing instead. Transportation from the hotel could have been better (there are not any shuttles that take you from airport to resort like most)

8/10 Good

Jeff

Traveled with partner
Liked: Cleanliness, staff & service
Wonderful people and excellent food selections, but facility a bit tired and dated. Also, insufficient capacity at beach/poolside for people wanting deck/lounge chairs.
Stayed 5 nights in Nov 2024

8/10 Good

Dacotah Jacob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 8 nights in Nov 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2024

8/10 Good

Erich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Samantha Lynne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, the beach was amazing. With a few different pool options, activities around the property and nightly shows it’s hard to get bored!
Stayed 7 nights in Nov 2024

6/10 Okay

Celeste, Jurupa Valley

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Chinchu

Poor…
Stayed 4 nights in Nov 2024

2/10 Terrible

Jerome

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Atroz experiencia con la recepción del hotel Grand Palladium Vallarta a la llegada y salida. Solicitud injustificada de un precio adicional importante cuando nuestra agencia de viajes había transmitido las edades de los niños a través de la plataforma Hoteles.com. Pago del precio cargado sin previo aviso y después de bloquear nuestra habitación para evitar una reclamación. Imposible obtener detalles de la reserva a través de Hotels.com, no hay persona de contacto. El comportamiento de la recepción: una pena para la imagen del Palladium Hotel; Por lo demás, el hotel es bueno, la comida también, aunque la animación y el confort de la habitación (ropa de cama, insonorización de la habitación están por debajo de un Iberostar equivalente, por ejemplo).
Stayed 7 nights in Oct 2024

10/10 Excellent

Tyler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of mature green space while not being over crowded.
Stayed 8 nights in Nov 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort, friendly staff. My only complaint was the buffet, no salad area.
Stayed 4 nights in Oct 2024

2/10 Terrible

Walter

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Is over priced for what we got building and pool bad condition all pictures of the hotel is photoshop
Stayed 3 nights in Sep 2024

8/10 Good

Deysy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
En general la calidad del hotel es buena considerando calidad-precio. Solo recomendaría que la atención del personal fuera mejor, ya que nos negaron el servicio de alimentos(mesera y cheff)en al área de alberca del Family -selection a las 5:20 pm, siendo que el servicio termina a las 6:00 de la tarde, hasta que el mesero Carlos escucho el tema y el muy amablemente nos atendió y nos llevó de comer . De verdad creo que son detalles que arruinan el trabajo de todos los demás, si no fuera por el mesero Carlos mi satisfacción hubiera sido muy mala, pero gracias a ese tipo de trabajadores que salvan a todo!! Felicidades Carlos de área de alberca
Stayed 1 night in Sep 2024

10/10 Excellent

LAURA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

lila

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
This property is the most awful place. They haggle you for everything. The pool is small. The bed is very uncomfortable. Sheets are changed every 3-4 days. We’re so disappointed! Expedia shouldn’t offer this resort as a 7.2. I would be generous to give them a 2.
Stayed 7 nights in Sep 2024

6/10 Okay

LAURA LORENA

Liked: Staff & service
Más limpieza en piscina
La limpieza de las albercas y el área de al rededor dejó mucho que desear, en cambio las habitaciones muy limpias,
Stayed 3 nights in Sep 2024

8/10 Good

Arvind

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent restaurants in the all inclusive, though reservations were tough. Great private beach and bars at the beach and the pool! Rooms were alright for the price and overall good experience for a couple nights
Stayed 2 nights in Aug 2024

10/10 Excellent

Nick

Liked: Property conditions & facilities
Very friendly and helpful staff. Good food.
Stayed 8 nights in Aug 2024

6/10 Okay

Gloria

Traveled with family
Disliked: Staff & service
Bad experience because they request an extra payment saying that the price given by hotels app was wrong. Also the restaurant reserved was not good. And other restaurants at the hotel were full
Stayed 2 nights in Aug 2024

10/10 Excellent

Paola

Traveled with family
Stayed 4 nights in Aug 2024

2/10 Terrible

Luis, tepic

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst service, dont stay there
Stayed 2 nights in Aug 2024

2/10 Terrible

Alicia

Traveled with family
Disliked: Staff & service, property conditions & facilities
Think time share for locals. Not close to any city site seeing. We asked about a taxi and was told”it’s mostly safe”. I was initially bugged as soon as I got there to sit and buy in a time share. I paid full price for this hotel! Why am I being bugged! We left two days early and couldn’t get our money back.
Stayed 6 nights in Jun 2024