4/10 Poor
Douglas, Encinitas
Business traveler, Traveled with family
Aug 24, 2024
Disliked: Cleanliness, amenities
I was extremely disappointed with this Extended Stay. When we walked in to the room, it was freezing cold (AC set to 60) and it smelled clean. We quickly realized that it was far from clean. I saw some spots on the bathroom floor. I took a damp washcloth to it and I was really shocked at just how dirty it was. It has been a while since the floors were actually cleaned and not just vacuumed. The bathroom mirror was also dirty and the faucet. It was as if, they just ran through, swept, changed the towels and bedding, trash and left. They did not pay any attention to the actual cleanliness or care to. I did not sleep. One final thing...there was only one nightstand (very inconvenient with two people) and no coffee maker. There was a refrigerator and microwave but no coffee maker? I will be paying a little extra to stay elsewhere next time I'm in the area. Almost forgot...we had to leave our ID in order to use their luggage cart, Wow! Very disappointed!
Douglas
Stayed 1 night in Aug 2024