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TownePlace Suites New Orleans Downtown/Canal Street

3.0 star property
3-star hotel near University Medical Center New Orleans

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for TownePlace Suites New Orleans Downtown/Canal Street

Restaurant
View from room
Premium bedding, pillowtop beds, desk, laptop workspace
2 bars/lounges, lobby lounge, rooftop bar
2 bars/lounges, lobby lounge, rooftop bar

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Gym
    Gym
  • Laundry
    Laundry
  • Pet friendly
    Pet friendly

Explore the area

Map
1600 Canal Street, New Orleans, LA, 70112
  • Canal Street
    1 min walk
  • University Medical Center New Orleans
    4 min walk
  • Saenger Theatre
    8 min walk
  • New Orleans, LA (NEW-Lakefront)
    12 min drive

Room options

View all photos for Studio, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 1 King Bed, Non Smoking (Hearing Accessible)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking

  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

  • 498 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

  • 498 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

  • 498 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Panoramic Studio, 2 Queen Beds, Non Smoking, City View

Premium bedding, pillowtop beds, desk, laptop workspace

Panoramic Studio, 2 Queen Beds, Non Smoking, City View

  • 455 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed
Exterior
Sonesta ES Suites New Orleans Downtown
Breakfast included
Pet friendly
Free WiFi
Air conditioning
4.1 out of 5, Very Good, (1011)
The price is $85
per night
$100 total
includes taxes & fees
Nov 19 - Nov 20
Sonesta ES Suites New Orleans Downtown

About the neighborhood

New Orleans

City center stay.Within a 10-minute walk of this New Orleans Central Business District hotel, you'll find University Medical Center New Orleans and Joy Theater. Saenger Theatre and Immaculate Conception Church are also within half a mile (1 km).

What's nearby

  • Saenger Theatre - 8 min walk
  • Caesars Superdome - 13 min walk
  • Bourbon Street - 14 min walk
  • Smoothie King Center - 17 min walk
  • National World War II Museum - 10 min drive

Getting around

  • Canal at South Claiborne Stop - 2 min walk
  • New Orleans Union Passenger Terminal - 6 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive

Restaurants

  • ‪Monkey Board - ‬9 min walk
  • ‪Chapter IV - ‬8 min walk
  • ‪Holiday Street Car Restaurant - ‬10 min walk
  • ‪Hotel Vinache - ‬6 min walk
  • ‪Ruby Slipper Cafe - ‬8 min walk

About this property

TownePlace Suites New Orleans Downtown/Canal Street

3-star hotel near University Medical Center New Orleans
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour fitness center, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly TownePlace Suites New Orleans Downtown/Canal Street. The hotel can provide concierge services and a complimentary grocery shopping service. Parking is available for a fee.

This 3-star New Orleans hotel is smoke free.

  • 1 building
  • 105 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • Built in 2017
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
TownePlace Suites New Orleans Downtown/Canal Street offers 105 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 20 per night)
  • Valet parking on site (USD 39 per night)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 2 bars/lounges
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay, plus a deposit of USD 150.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 39 per night
  • Nearby parking fee: USD 20 per night (499 ft away)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites New Orleans Downtown/Canal Street Hotel
TownePlace Suites Downtown/Canal Street Hotel
TownePlace Suites Downtown/Canal Street
TownePlace Suites Canal
TownePlace Suites New Orleans Downtown/Canal Street Hotel
TownePlace Suites New Orleans Downtown/Canal Street New Orleans

Frequently asked questions

How close is TownePlace Suites New Orleans Downtown/Canal Street to the airport?

TownePlace Suites New Orleans Downtown/Canal Street is 12.4 mi (19-min drive) away from the Louis Armstrong New Orleans Intl. Airport (MSY) airport, the closest popular airport to the property.

How much does it cost to stay at TownePlace Suites New Orleans Downtown/Canal Street?

As of Nov 5, 2024, prices found for a 1-night stay for 2 adults at TownePlace Suites New Orleans Downtown/Canal Street on Nov 25, 2024 start from $110.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does TownePlace Suites New Orleans Downtown/Canal Street have an airport shuttle?

Airport shuttle services are not available at TownePlace Suites New Orleans Downtown/Canal Street.

Does TownePlace Suites New Orleans Downtown/Canal Street offer free breakfast?

TownePlace Suites New Orleans Downtown/Canal Street does not offer free breakfast. It's available on weekdays from 6:30 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a casino at TownePlace Suites New Orleans Downtown/Canal Street?

No, there is no casino at this hotel, but Caesars New Orleans Casino (2-min drive) and Fair Grounds Race Course (5-min drive) are nearby.

What time is check-in at TownePlace Suites New Orleans Downtown/Canal Street?

Check-in start time: 4 PM; Check-in end time: 2 AM.

Is there free parking at TownePlace Suites New Orleans Downtown/Canal Street?

Free parking is not available at this hotel. Valet parking is available for USD 39 per night.

Does TownePlace Suites New Orleans Downtown/Canal Street have a pool?

TownePlace Suites New Orleans Downtown/Canal Street does not have a pool.

Does TownePlace Suites New Orleans Downtown/Canal Street have a restaurant?

TownePlace Suites New Orleans Downtown/Canal Street is home to Vue, an ELEVATED rooftop, which features local cuisine, happy hour, and light fare.

Does TownePlace Suites New Orleans Downtown/Canal Street have a spa?

There are no spa services available at this hotel.

How close is TownePlace Suites New Orleans Downtown/Canal Street to downtown New Orleans?

TownePlace Suites New Orleans Downtown/Canal Street is 0.6 mi away from New Orleans.

Reviews

8.8

Excellent

Rating 10 - Excellent. 453 out of 742 reviews" "
Rating 8 - Good. 194 out of 742 reviews" "
Rating 6 - Okay. 43 out of 742 reviews" "
Rating 4 - Poor. 23 out of 742 reviews" "
Rating 2 - Terrible. 29 out of 742 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jovanni

Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Ronald

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The computers at the front desk weren’t working our full stay.
Stayed 4 nights in May 2024

10/10 Excellent

Shawnta

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a convenient area. Very easy to get to multiple places by foot. Also has access to the trolley system. The best part is the rooftop bar!
Stayed 4 nights in Jul 2024

10/10 Excellent

Kenneth, Berlin

Traveled with pets, Traveled with family
Liked: Staff & service
Staff was Great! Rooms were clean!
Stayed 2 nights in Jul 2024

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Rooms are not as advertised in photos.
Photos of rooms are not the actual room layout. This is a shared property. Springhill is on the other side. If you are looking for a room with a sofa bed do not book here. Our city view was of a cemetery 😞 Staff was friendly. The room was clean. However, the public restroom downstairs was not flushing properly. I will be booking with Springhill in the further instead of TownePlace.
Stayed 1 night in Jul 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

Thalia

Stayed 4 nights in Jul 2024

2/10 Terrible

Edward

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
When we booked, I asked for a mobility accessible room with a walk-in shower. The shower we got...sort of. There are no assist bars in the bathroom, and even the toilet is not ADA compliant! We asked for a properly accessible room and we were told there were none left. I fully expect a complete refund for our dangerous inconvenience! As a former Marriott employee, I know the standards expected of their hotels. THIS IS NOT IT!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay!
Enjoyed the stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jimmy

Stayed 2 nights in Jun 2024

4/10 Poor

Shakius

Disliked: Staff & service, property conditions & facilities
The front desk staff and house keeping was very rude and unprofessional
Stayed 5 nights in Jun 2024

10/10 Excellent

Tashia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Luis Noel

Stayed 2 nights in Jun 2024

10/10 Excellent

Jerri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy EARLY check in for us. We used parking nearby. Easily walked to hotel. Room 1011 was big and clean. No smells. No stains. Staff helpful. Easy quick check out. Id definitely stay here again and recomeend. We were close to bourbon street, cemetery #1. All very walkable.
Stayed 2 nights in Jun 2024

10/10 Excellent

THELMA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

Carolina

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Front desk staff not apologetic that no towels available— didn’t get them until after midnight.
Stayed 2 nights in Jun 2024

10/10 Excellent

Suzanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fantastic and the staff was friendly and.courteous.
Stayed 3 nights in May 2024

10/10 Excellent

Christian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to bourbon st. Lots of shops close by
Stayed 4 nights in May 2024

10/10 Excellent

Kristina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. Not enough towels or washclothes. Definitely stay there again
Stayed 3 nights in May 2024

10/10 Excellent

Alexander

Stayed 6 nights in May 2024

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
We truly enjoyed staying in this hotel. Clean and good service.
Stayed 4 nights in May 2024

10/10 Excellent

Pamela

Stayed 2 nights in May 2024