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InterContinental New Orleans by IHG

4.0 star property
4-star hotel near Canal Street

Choose dates to view prices

Photo gallery for InterContinental New Orleans by IHG

Exterior
Meeting facility
2 bars/lounges
Exterior
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pool

Explore the area

Map
444 St Charles Ave New Orleans Louisiana, New Orleans, LA, 70130
  • Canal Street
    ‪4 min walk‬
  • Bourbon Street
    ‪6 min walk‬
  • Caesars New Orleans Casino
    ‪9 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪24 min drive‬

Room options

View all photos for Classic Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Suite, 1 Bedroom, Balcony

  • 780 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Premium Room, 1 King Bed

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible (Mobility, Roll Shwr)

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room, 2 Queen Beds, Accessible (Mobility, Roll Shwr)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Accessible, Non Smoking (Communications)

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room, 1 King Bed, Accessible, Non Smoking (Communications)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Premium Room, 1 King Bed, Balcony

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room, 1 King Bed

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Suite, 1 Bedroom

  • 650 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room

  • 285 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Queen Beds, Balcony

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Premium Room, 2 Queen Beds, Balcony

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed (Top Floor)

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room, 1 King Bed (Top Floor)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New Orleans

New Orleans Central Business District stay.Within a 10-minute walk of this New Orleans Central Business District hotel, you'll find Canal Street and Bourbon Street. Also, Caesars New Orleans Casino is within half a mile (1 km) and National World War II Museum is within 2 miles (3 km).

What's nearby

  • Canal Street - 4 min walk - 0.3 miles
  • Bourbon Street - 6 min walk - 0.4 miles
  • Caesars New Orleans Casino - 9 min walk - 0.5 miles
  • National World War II Museum - 14 min walk - 0.8 miles
  • Ernest N. Morial Convention Center - 14 min walk - 0.8 miles

Getting around

  • St. Charles at Union Streetcar Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 16 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 24 min drive

Restaurants

  • ‪Lüke - ‬1 min walk
  • ‪Trenasse - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪French Truck Coffee - ‬3 min walk
  • ‪Fourth Wall - ‬2 min walk

About this property

InterContinental New Orleans by IHG

4-star hotel near Canal Street
InterContinental New Orleans by IHG offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 8330 square feet (774 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly InterContinental New Orleans by IHG. For a fee, parking is available.

This 4-star New Orleans hotel is smoke free.

  • 1 building
  • 484 guestrooms or units
  • 14 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 8330 sq ft of conference space
  • 774 sq m of conference space
  • Built in 1984
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Computer for guest use
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
InterContinental New Orleans by IHG offers 484 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, French, Hindi, Spanish

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includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 59.60 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: USD 35.09 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Piano

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a one-time cleaning fee of USD 100 and a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 35.09 per person
  • Covered valet parking fee: USD 59.60 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental New Orleans Hotel
InterContinental Hotel New Orleans
InterContinental New Orleans
New Orleans InterContinental

Frequently asked questions

How close is InterContinental New Orleans by IHG to the airport?

InterContinental New Orleans by IHG is 14.9 mi (24-min drive) away from the Louis Armstrong New Orleans Intl. Airport (MSY) airport, the closest popular airport to the property.

How much does it cost to stay at InterContinental New Orleans by IHG?

As of Apr 16, 2025, prices found for a 1-night stay for 2 adults at InterContinental New Orleans by IHG on May 8, 2025 start from $112.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does InterContinental New Orleans by IHG have an airport shuttle?

Airport shuttle services are not available at InterContinental New Orleans by IHG.

Does InterContinental New Orleans by IHG offer free breakfast?

Free breakfast isn’t provided at InterContinental New Orleans by IHG, but full breakfast is offered for a fee of USD 35.09 per person. It's available every day from 6:30 AM to 9:30 AM.

Is there a casino at InterContinental New Orleans by IHG?

No, there is no casino at this hotel, but Caesars New Orleans Casino (9-min walk) and Fair Grounds Race Course (6-min drive) are nearby.

What time is check-in at InterContinental New Orleans by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at InterContinental New Orleans by IHG?

Free parking is not available at this hotel. Valet parking is available for USD 59.60 per night.

Does InterContinental New Orleans by IHG have a pool?

InterContinental New Orleans by IHG features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does InterContinental New Orleans by IHG have a restaurant?

Yes, there are 2 restaurants on site.

Does InterContinental New Orleans by IHG have a spa?

There are no spa services available at this hotel.

How close is InterContinental New Orleans by IHG to downtown New Orleans?

InterContinental New Orleans by IHG is 0.1 mi away from New Orleans.

InterContinental New Orleans by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 819 out of 1265 reviews
Rating 8 - Good. 262 out of 1265 reviews
Rating 6 - Okay. 94 out of 1265 reviews
Rating 4 - Poor. 45 out of 1265 reviews
Rating 2 - Terrible. 45 out of 1265 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cassandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again. Absolutely perfect
Stayed 2 nights in Mar 2025

8/10 Good

Tony

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
The AC turns on with a loud noise. TV is old and not a smart TV. I think $7.25 for a bottle of water is a bit excessive.
Stayed 1 night in Jan 2025

8/10 Good

Cheywlue

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall great stay. Opportunity with room cleanliness however great location !! Within walking distance of all the night life but far away enough to enjoy the peace of the city.
Stayed 4 nights in Jan 2025

2/10 Terrible

Tyechia

Stayed 4 nights in Jan 2025

6/10 Okay

Mitch

Traveled with partner
Liked: Cleanliness, staff & service
It’s ok
Stayed 2 nights in Jan 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the balcony area!
Stayed 1 night in Dec 2024

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except room service is entirely too slow and didn’t bring the right food. Valet staff friendly and prompt
Stayed 2 nights in Jan 2025

10/10 Excellent

Dana

Stayed 5 nights in Jan 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly, welcoming, and always ready to assist with any request. The room was spotless and very relaxing after a long day of sightseeing. Will definitely recommend.
Stayed 2 nights in Jan 2025

6/10 Okay

John

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was great and the staff were great until the day of check out. I was in my room fortunately with the door locked and latched and the do not disturb sign on the door. A woman keyed into my room accompanied by another man. The door latch was the only thing that stopped them from entering. When I contacted the hotel manager about the situation it was brushed off. I contacted IHG regarding this, but was informed every IHG has their own management who deal with property as they choose. Very scary and disappointing end to an otherwise great stay. Be careful.
Stayed 4 nights in Dec 2024

10/10 Excellent

Natasha

Stayed 1 night in Dec 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, very nice hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Schnique

Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything about Intercontinental.. I will definitely be back
Stayed 1 night in Jan 2025

10/10 Excellent

Tracie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Celebrated my birthday here and the staff made me feel special the day of arrival.
Stayed 3 nights in Nov 2024

10/10 Excellent

Garrett Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Very clean very good staff and great food options.
Stayed 3 nights in Jan 2025

10/10 Excellent

Tiffany

Stayed 3 nights in Jan 2025

8/10 Good

Katherine

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It is ok
Stayed 2 nights in Jan 2025

10/10 Excellent

Mike

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would come again
Stayed 3 nights in Dec 2024

6/10 Okay

Frederick

Traveled with partner
Disliked: Amenities
Just Old smell everywhere. Room is ok, but smells like old wet dog. Limited dining availability.
Stayed 1 night in Jan 2025

10/10 Excellent

cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great People
Everyone was so friendly. We were able to check in early which is SUCH a great thing! They even brought a crib up to my room so that my granddaughter could have a nap before her flight hours later. It was a lifesaver! No questions asked about whether the baby was staying the night (she wasn't). It was just above and beyond. The bar is lovely, Vonnie the bartender was so sweet! It was just a wonderful experience all around.
Stayed 3 nights in Dec 2024

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Tim

Stayed 3 nights in Nov 2024

10/10 Excellent

Gib

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Suanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just left after our second stay at this property and I would absolutely choose it again. The Intercontinental is charming with a pleasant helpful staff. Easy to walk to Canal St, Jackson Square, the Superdome and Trolley Stop. Comfortable beds too.
Stayed 4 nights in Dec 2024