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Sandcastles Beach Resort

3.5 star property
3.5-star beachfront resort near Jamaica Beaches

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sandcastles Beach Resort

Private beach, white sand, beach bar
Exterior
View from room
Property grounds
Comfort Apartment, 1 Bedroom, Kitchen | Living area | Flat-screen TV

Reviews

5.6 out of 10

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Room service
    Room service
  • Gym
    Gym
  • Spa
    Spa
  • Breakfast available
    Breakfast available

Explore the area

Map
Main Street, Ocho Rios, St. Ann
  • Turtle River Park
    1 min walk
  • Turtle Beach
    4 min walk
  • Island Village
    4 min walk
  • Ocho Rios (OCJ-Ian Fleming Intl.)
    18 min drive

Room options

View all photos for Room, 2 Bedrooms, Kitchen

In-room safe, soundproofing, iron/ironing board, free WiFi

Room, 2 Bedrooms, Kitchen

  • 1307 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Apartment, 1 Bedroom

Comfort Apartment, 1 Bedroom | In-room safe, soundproofing, iron/ironing board, free WiFi

Comfort Apartment, 1 Bedroom

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Apartment, 1 Bedroom, Kitchen

Comfort Apartment, 1 Bedroom, Kitchen | In-room safe, soundproofing, iron/ironing board, free WiFi

Comfort Apartment, 1 Bedroom, Kitchen

  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Apartment

In-room safe, soundproofing, iron/ironing board, free WiFi

Comfort Apartment

  • 8998 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Room, 1 Bedroom, Kitchen

In-room safe, soundproofing, iron/ironing board, free WiFi

Basic Room, 1 Bedroom, Kitchen

  • 1101 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, Kitchen

In-room safe, soundproofing, iron/ironing board, free WiFi

Studio, Kitchen

  • 5995 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Room, 1 Queen Bed, Kitchen

Basic Room, 1 Queen Bed, Kitchen | In-room safe, soundproofing, iron/ironing board, free WiFi

Basic Room, 1 Queen Bed, Kitchen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Studio

Comfort Studio | In-room safe, soundproofing, iron/ironing board, free WiFi

Comfort Studio

  • 1000 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Apartment, 1 Bedroom

In-room safe, soundproofing, iron/ironing board, free WiFi

Comfort Apartment, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Ocho Rios

On the beach.With a stay at this Ocho Rios resort, you'll be within a 5-minute walk of Jamaica Beaches and Turtle Beach. Turtle River Park and Taj Mahal Mall are also within half a mile (1 km).
View more Resorts in Ocho RiosOpens in a new window

What's nearby

  • Turtle Beach - 4 min walk - 0.2 miles
  • Ocho Rios Fort - 15 min walk - 0.8 miles
  • Mahogany Beach - 17 min walk - 0.9 miles
  • Mystic Mountain - 4 min drive - 2.0 miles
  • Dunn's River Falls - 6 min drive - 2.7 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 100 min drive

Restaurants

  • ‪Boulangerie - ‬11 min walk
  • ‪Miss T's Kitchen - ‬14 min walk
  • ‪Cafe Express - ‬3 min walk
  • ‪Mother`s - ‬12 min walk
  • ‪Passage To India - ‬6 min walk

About this property

Sandcastles Beach Resort

3.5-star beachfront resort near Jamaica Beaches
A private beach is featured. Sandcastles Beach Resort offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. A 24-hour fitness center, spa services, and a terrace are also featured at the family-friendly Sandcastles Beach Resort. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

  • 40 guestrooms or units
  • Meeting rooms
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Bar or lounge
  • Bar on the beach
  • Dining venue
Sandcastles Beach Resort offers 40 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations offer separate sitting areas. Accommodations at this 3.5-star resort have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Ocho Rios resort provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, Swedish massages, Thai massages, and manicures and pedicures.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English

Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 9:00 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A beach bar
  • A restaurant

Things to do

  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Playground

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 5:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 30 per accommodation, per stay
  • Service fee: 10 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 20 per person
  • Airport shuttle fee: USD 170.00 per vehicle (roundtrip)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    Cashless payment methods are available for all transactions.

Property is also known as

Sandcastles Ocho Rios Condo
SandCastles Resort
SandCastles Ocho Rios
Sandcastles Resort Jamaica
Sand Castles Resort Jamaica/Ocho Rios
Sand Castles Ocho Rios
Sand Castles Hotel Ocho Rios
SandCastles Ocho Rios Hotel
SandCastles Hotel
Sandcastles Beach Resort Ocho Rios
Sandcastles Beach Ocho Rios
Sandcastles Resort Ocho Rios
Sandcastles Beach Resort Resort
Sandcastles Beach Resort Ocho Rios
Sandcastles Beach Resort Resort Ocho Rios

Frequently asked questions

How close is Sandcastles Beach Resort to the airport?

Sandcastles Beach Resort is 10.4 mi (18-min drive) away from the Ocho Rios (OCJ-Ian Fleming Intl.) airport, the closest popular airport to the property.

Does Sandcastles Beach Resort have an airport shuttle?

Sandcastles Beach Resort offers an airport shuttle 24 hours a day, on request, for a charge of USD 170.00 per vehicle, roundtrip.

How close is Sandcastles Beach Resort to the beach?

This resort is on a private beach. Don't forget your sunscreen!

Does Sandcastles Beach Resort offer free breakfast?

Free breakfast isn’t provided at Sandcastles Beach Resort, but full breakfast is offered for a fee of between USD 10 and 20 per person. It's available every day from 6 AM to 9 AM.

Is there a casino at Sandcastles Beach Resort?

No, there is no casino at this resort.

What time is check-in at Sandcastles Beach Resort?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM.

Is there free parking at Sandcastles Beach Resort?

This resort offers free self parking.

Does Sandcastles Beach Resort have a pool?

Sandcastles Beach Resort features an outdoor pool.

Does Sandcastles Beach Resort have a restaurant?

Yes, there is a restaurant on site.

Does Sandcastles Beach Resort have a spa?

This resort has a spa, which features Swedish massages and mani/pedis.

How close is Sandcastles Beach Resort to downtown Ocho Rios?

Sandcastles Beach Resort is 0.3 mi away from Ocho Rios.

Sandcastles Beach Resort Reviews

Reviews

5.6
Rating 10 - Excellent. 8 out of 44 reviews" "
Rating 8 - Good. 8 out of 44 reviews" "
Rating 6 - Okay. 5 out of 44 reviews" "
Rating 4 - Poor. 10 out of 44 reviews" "
Rating 2 - Terrible. 13 out of 44 reviews" "

6.0/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Berchum

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our apartment was clean and nice 👌 fully equipped. I would definitely stay there again. I also liked how everything outside are in close proximity to the property.
Stayed 4 nights in Jul 2024

6/10 Okay

Melvin

Traveled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Overall i enjoyed my experience but lighting of the rooms could be improved except for the bathroom.
Stayed 6 nights in Jul 2024

2/10 Terrible

Paula

Traveled with group
Disliked: Property conditions & facilities
There was no hot water in the unit. No water coming out of the hot water spigot. Mildew on walls in the unit. I was unable to shower and no staff on site up to noon time to fix the problem.
Stayed 2 nights in Apr 2024

6/10 Okay

NAKIYA

Liked: Cleanliness
Stayed 3 nights in Mar 2024

2/10 Terrible

Sherin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

4/10 Poor

Jheanell

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Sandcastles is in a great location and is a good property if you are looking for something outside of the typical marble resort. The security staff and gate staff were wonderful and personable. The unit we stayed in was awful (some are privately owned and rented, some are owned and rented by the resort. I don't know which one ours was). The kitchen was terrible, very little in the way of cookware and some of the dishes were cracked and broken. There were no glasses available , just plastic that had seen better days. Not even a sharp knife or pair of scissors available. The twin beds only had a sheet, I had to use one of our towels to cover my kids. This was extra annoying as we only got a couple of towels to begin with, which were never replaced because the room was never cleaned. We requested bath mats but they never came. This property has so much potential, it's too bad that our experience was in apartment D7.
Stayed 3 nights in Feb 2024

8/10 Good

Delores

Stayed 6 nights in Feb 2024

6/10 Okay

Coralee

Traveled with partner, Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
No one knows what is going on. Check in was a nightmare. They didn’t have enough towels and wash clothes in the room.
Stayed 2 nights in Feb 2024

8/10 Good

Clive

Stayed 3 nights in Jan 2024

4/10 Poor

Rose

Stayed 7 nights in Dec 2023

4/10 Poor

Eartha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the property 11/24 - 27. I have not seen a housekeeper in those 4 days. I had to live with the garbage and dirty linnen. Thank G-d i was alone. The backdoor and windows were closed BUT NOT LOCKED! I didn't realize untill the next day that it was a sliding door. The apartment is on the ground floor. Anyone could have opened the door and window and enter the apartment while i was asleep on Friday night. That is unacceptable!
Stayed 3 nights in Nov 2023

4/10 Poor

Garnett

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at sandcastle in the pass and it was wonderful The property is too old and dirty, mold in bathroom ceiling and dirt by the window. I stayed in A6 , really needs upgrade and redo.
Stayed 4 nights in Oct 2023

10/10 Excellent

loraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean quiet
Stayed 3 nights in Sep 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
Wouldn’t recommend. Beat up and poor quality. service is even worse. A lot of issues to get on the beach even though it’s right next door. Stay away
Stayed 2 nights in Aug 2023

10/10 Excellent

Sadian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, didn't like that my room didn't have a bigger couch or a sleeper couch
Stayed 7 nights in Aug 2023

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

2/10 Terrible

CANUTE

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THE CHECK IN AND OUT PROCEDURE WAS AWFUL; THE ROOM WAS DIRTY,HARDLY ANY LIGHT IN THE ROOM, BULBS MISSING. ITEMS MISSINGFROM THE KICHEN THE WOMAN MANAGER AND FRONT DESK STAFF TELL LIES, THERE SHOU'LD BE IN PRISON. THE ROOM IS NOT FIT FOIR A DOG. TRAVELOCITY WI LL GET A BAD REVIEW BECAUSE OF THIS SO CALL HOTEL, VERY NASTY. THE WAS NOT EQUIPT AS ADVERTISED. THE JAMAICA GOVERNMENT SHOULD CLOSED DOWN THIS DIRTY PLACE. I AM TALKING TO MY LAWYER ABOUT REPORTINGF THE MANAGER AND STAFF TO LOCAL GLEANER NEWS PAPER. NO STANDBY GENERATOR, I HAD TOI CUT MY STAY SHORT, I LOST MONEY THE PLACE IS NO GOOD. I WOULD NEVER RECOMMEND THIS PROPERTY TO ANYONE. TRAVELOCI TY SHOULD DROP THEM, BAD REVIEW REGARDS CANUTE SIMPSON

4/10 Poor

Marjorie

Traveled with family
Disliked: Staff & service
The property is convenient to shopping. Housekeeping was unimpressive
Stayed 4 nights in Jul 2023

10/10 Excellent

Yvonne

Traveled with partner
Quiet, however, since there are no elevators, help with our suitcases would be nice
Stayed 7 nights in Jul 2023

8/10 Good

Sadian

Stayed 7 nights in Apr 2023

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the friendly staff and the convenient location, was right on the beach
Stayed 4 nights in Mar 2023

4/10 Poor

RICHARD

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Unable to get any assistance with any needs. Staff was not friendly Needed toilet paper and was told manager would send someone. No one ever came. We had to get t paper from our family member who was staying there. Unacceptable. They never removed dirty towels daily even though we were told they would. Staff not friendly
Stayed 4 nights in Feb 2023

2/10 Terrible

Cecelia

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
When we arrived at Sandcastle Resort in the evening, we couldn’t see the property well as it was dark. However, in the morning when i opened the curtains, I realized we hadn’t gotten the ocean view room that we booked, instead, we had a view of the parking lot. I spoke with the young woman at the desk and was told she would have to contact the owner and let the owner know the situation and then call us back; she never called back and the owner never called. When we returned to the desk and asked again about our room (no one at the desk answered our calls), we were told the owner didn’t have any ocean view rooms available. I asked it another owner had an ocean view room and what could be done to remedy the situation; I was told there was nothing they could do. On the third day, we asked to have our room cleaned and the housekeeper (who was lovely) said she never received the message so the room wasn’t cleaned. The bottom line is: customer service was lacking, we didn’t get what we paid for and the cleanliness of the premises was less than desired so Expedia found another property for us. It was not the way we wanted to begin our stay in Jamaica. I would not stay at Sandcastle Resort in the future and I would not recommend It.

8/10 Good

Chavenese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

10/10 Excellent

Ana M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2021