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Hotel Riu Negril - All Inclusive

3.5 star property
3.5-star beachfront property near Seven Mile Beach

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Riu Negril - All Inclusive

6 restaurants, breakfast, dinner served; Italian cuisine
Aerial view
Minibar, in-room safe, blackout drapes, iron/ironing board
6 restaurants, breakfast, dinner served; Italian cuisine
6 restaurants, breakfast, dinner served; Italian cuisine

Reviews

7.6 out of 10

Good

Popular amenities

  • All inclusive
    All inclusive
  • Bar
    Bar
  • On private beach
    On private beach
  • Hot Tub
    Hot Tub
  • Gym
    Gym
  • Breakfast included
    Breakfast included

Explore the area

Map
Norman Manley Blvd, Negril, Westmoreland
  • Bloody Bay
    1 min walk
  • Bloody Bay Beach
    6 min walk
  • Hedonism II
    5 min drive
  • Negril (NEG-Negril Aerodrome)
    3 min drive

Room options

View all photos for Standard Room, Garden View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room, Garden View (L)

  • 305 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (U)

  • 305 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Garden View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Garden View (U)

  • 305 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Oceanfront (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Oceanfront (U)

  • 305 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Partial Sea View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Double Room, Partial Sea View (L)

  • 305 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room (L)

  • 305 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room, Oceanfront (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room, Oceanfront (L)

  • 305 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Double Room, 2 Bedrooms (C)

  • 305 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Double Room, Oceanfront (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Oceanfront (C)

  • 305 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Room (E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room (E)

  • 305 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Ocean View (C)

  • 305 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Garden View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Garden View (C)

  • 305 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Ocean View (U)

  • 305 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Oceanfront (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Oceanfront (B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Ocean View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Connecting Rooms, Garden View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Connecting Rooms, Garden View (C)

  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Double Room (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Garden View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Garden View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms, Garden View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms, Garden View (U)

  • Sleeps 5
  • 2 Double Beds

View all photos for Double Room, 2 Bedrooms (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms (U)

  • Sleeps 5
  • 2 Double Beds

View all photos for Double Room, 2 Bedrooms, Oceanfront (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms, Oceanfront (U)

  • Sleeps 5
  • 2 Double Beds

View all photos for Double Room, Connecting Rooms, Oceanfront (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Connecting Rooms, Oceanfront (C)

  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Double Room, 2 Bedrooms, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms, Ocean View (U)

  • Sleeps 5
  • 2 Double Beds

Double Room, Oceanfront (Swim-Up | U)

  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms (U)

  • Sleeps 5
  • 2 Queen Beds and 1 King Bed

View all photos for Double Room, Connecting Rooms, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Connecting Rooms, Ocean View (C)

  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Double Room, Oceanfront (Swim-Up | 18+ | C)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room, Oceanfront (Swim-Up | B2C-US)

  • Sleeps 2
  • 1 King Bed

Double Room, Oceanfront (Swim-Up | 18+ | B2C-CAN)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms, Oceanfront (B2C-CAN)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Connecting Rooms, Oceanfront (B2C-CAN)

  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Family Double Room, 2 Bedrooms (B2C-CAN)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Double Room, 2 Bedrooms, Garden View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms, Garden View (B2C-US)

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Double Room, 2 Bedrooms, Ocean View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Double Room, Connecting Rooms (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Connecting Rooms (L)

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms, Oceanfront (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms, Oceanfront (B2C-US)

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Double Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Double Room, 2 Bedrooms, Garden View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms, Garden View (L)

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms, Partial Sea View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms, Partial Sea View (L)

  • Partial sea view
  • Sleeps 5
  • 2 Double Beds

View all photos for Double Room, 2 Bedrooms, Oceanfront (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms, Oceanfront (L)

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms (L)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Double Room, Connecting Rooms, Garden View (B2C-CAN)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Connecting Rooms, Garden View (B2C-CAN)

  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Family Room, 2 Bedrooms (B2C-US)

  • Sleeps 5
  • 2 Queen Beds and 1 King Bed

Double Room, Private Pool (Vista al Mar Frontal (L))

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Garden View (B2C-CAN)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Garden View (B2C-CAN)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (L)

  • 305 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Ocean View (B2C-CAN)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Ocean View (B2C-CAN)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Sea View (E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Double Room, Sea View (E)

  • 305 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, Oceanfront (B2C-CAN)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Oceanfront (B2C-CAN)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms, Ocean View (B2C-CAN)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Connecting Rooms, Ocean View (B2C-CAN)

  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Double Room Standard With Garden View

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room Standard With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Double Room Standard With Side Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room Standard With Side Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Double Room Standard With Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Double Room Standard

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room Standard

  • Sleeps 4
  • 2 Queen Bed(s) OR 2 Full Bed(s)

Family Room -5 Guests- Superior

  • Sleeps 5
  • 1 King Bed(s) and 2 Queen Bed(s)

Double Room Luxury With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)
Aerial view
Hotel Riu Palace Tropical Bay - All Inclusive
Pool
Hot Tub
Breakfast included
All inclusive
4.3 out of 5, Excellent, (1008)
The price is $386
per night
$386 total
includes taxes & fees
Nov 13 - Nov 14
Hotel Riu Palace Tropical Bay - All Inclusive

About the neighborhood

Negril

On the beach.Within a 10-minute walk of the property, you'll find Bloody Bay and Bloody Bay Beach. Also, Jamaica Beaches is within half a mile (1 km) and Seven Mile Beach is within 2 miles (3 km).

What's nearby

  • Bloody Bay - 1 min walk
  • Bloody Bay Beach - 6 min walk
  • Seven Mile Beach - 3 min drive
  • Kool Runnings Water Park - 4 min drive
  • Hedonism II - 5 min drive

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 85 min drive

Restaurants

  • ‪Hunter Steakhouse - ‬4 min drive
  • ‪Green Island Restaurant, RIU - ‬2 min walk
  • ‪Ackee - ‬4 min drive
  • ‪Hedonism II - Delroy's Bar - ‬5 min drive
  • ‪Zen - ‬4 min drive

About this property

Hotel Riu Negril - All Inclusive

3.5-star beachfront property near Seven Mile Beach
Hotel Riu Negril - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At Hotel Riu Negril - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 6 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a complimentary children's club, a children's pool, and a health club. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Negril property.

  • 420 guestrooms or units
  • 2 levels
  • 5 buildings
  • 6 dining venues
  • 6 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Negril - All Inclusive offers 420 accommodations with minibars and safes. Rooms open to balconies. Satellite television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Negril property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, facials, body wraps, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 6 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Negril - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Negril RIU
RIU All Inclusive Negril
RIU Negril
RIU Negril All Inclusive
Rio Negril
Riu Hotel Negril
Riu Negril Jamaica
Riu Resort All Inclusive Negril
Riu Tropical Bay Jamaica
Riu Tropical Bay Negril Jamaica
Riu Tropical Jamaica
Riu Palace Tropical Bay Negril
Riu Palace Tropical Bay Hotel Negril
Negril Riu Tropical Bay Hotel
RIU Negril All Inclusive All-inclusive property
RIU Negril Inclusive inclusiv
RIU Negril All Inclusive
Riu Negril Inclusive Inclusive
Hotel Riu Negril - All Inclusive Negril
Hotel Riu Negril - All Inclusive All-inclusive property
Hotel Riu Negril - All Inclusive All-inclusive property Negril

Frequently asked questions

How close is Hotel Riu Negril - All Inclusive to the airport?

Hotel Riu Negril - All Inclusive is 43.5 mi (85-min drive) away from the Sir Donald Sangster Intl. Airport (MBJ) airport, the closest popular airport to the property.

Does Hotel Riu Negril - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Negril - All Inclusive.

How close is Hotel Riu Negril - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Hotel Riu Negril - All Inclusive offer free breakfast?

Hotel Riu Negril - All Inclusive offers free buffet breakfast every day from 7 AM to 10:30 AM.

Is there a casino at Hotel Riu Negril - All Inclusive?

No, there is no casino at this property.

What time is check-in at Hotel Riu Negril - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM.

Is there free parking at Hotel Riu Negril - All Inclusive?

This property offers free self parking.

Does Hotel Riu Negril - All Inclusive have a pool?

Hotel Riu Negril - All Inclusive features 3 outdoor pools and a children's pool.

Does Hotel Riu Negril - All Inclusive have a restaurant?

There are 6 onsite restaurants, offering options like Italian cuisine and a poolside location.

Does Hotel Riu Negril - All Inclusive have a spa?

This property has a spa, which features massages, body treatments, and facials.

How close is Hotel Riu Negril - All Inclusive to downtown Negril?

Hotel Riu Negril - All Inclusive is 6.1 mi away from Negril.

Reviews

7.6

Good

Rating 10 - Excellent. 374 out of 1002 reviews" "
Rating 8 - Good. 282 out of 1002 reviews" "
Rating 6 - Okay. 183 out of 1002 reviews" "
Rating 4 - Poor. 83 out of 1002 reviews" "
Rating 2 - Terrible. 80 out of 1002 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Keneisha

Stayed 1 night in Jul 2024

8/10 Good

Valerie

Traveled with family
The property is nothing to rave about . Very basic concept our room was on the 3rd floor there is not elevators on property . Having to walk up and down each day after activities was not fun.
Stayed 6 nights in Jul 2024

8/10 Good

Katrina

Stayed 6 nights in Jul 2024

8/10 Good

winston olatunde

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Let down by poor quality of food.
Stayed 4 nights in Jul 2024

4/10 Poor

Sinski

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The pools closed at 6 PM! Reservations for the specialty restaurants need to be made weeks in advance, nearly impossible when you are at the resort. Limited activities on site. Friendly staff, clean rooms. The food could be better.
Stayed 6 nights in Jul 2024

2/10 Terrible

Deidre

Stayed 4 nights in Jul 2024

8/10 Good

Granville

Liked: Staff & service, property conditions & facilities
I like the room I was in. It is clean and comfortable
Stayed 3 nights in Jul 2024

10/10 Excellent

Roxanne

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Dining Halls were close to rooms and activities. The food was so good and the options were vast that it became overwhelming. The Staff was friendly and always smiling.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nailah

Stayed 4 nights in Jul 2024

6/10 Okay

Michaela

Liked: Cleanliness
Disliked: Staff & service
Overall Riu is a beautiful resort however I would rate this a 3 out of 5. The pool closes extremely early at like 6 PM which is ridiculous. It is light out at that time. Some of the workers are beyond flirty to the point of harassment couldn't believe what some of them said to me and my friend. We had cold water majority of the days we stayed there. It was a clean room but again not much warm water. Restaurant dining is hard because you have to book days prior. Overall I liked the Riu much better in Ochos rios then Negril
Stayed 5 nights in Jul 2024

6/10 Okay

Shantel

Stayed 6 nights in Jul 2024

8/10 Good

Avia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well kept and the room was comfortable.
Stayed 5 nights in Jun 2024

8/10 Good

Nicola

Traveled with group
Liked: Cleanliness, staff & service, amenities
The entertainment and staff very informative and friendly to speak to. 👌 the food was exceptional. Too many bugs and flies
Stayed 5 nights in Jul 2024

2/10 Terrible

Jenise

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The RIU Negril overbook and sent my family and I to the RIU Tropical Palace down the road. They did this to many customers and we were forced to stay in a resort that we did not book. I did not enjoy the RIU Tropical Palace and my review above is based off of that.
Stayed 6 nights in Jun 2024

10/10 Excellent

Nicola

Stayed 1 night in Jul 2024

8/10 Good

Mazar William

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is amazing, food was very good and almost everything you can ask, only problem we had was stocking the mini bar. Every other day they miss us. I am not talking about alcohol or sodas simple things like water and coffee creamer. even I call reception still every other day they fill it up. First week internet was amazing as good as home but later went down dramatically. I believe better internet will bring more customers to the facility (as good as food) but overall it was great experience
Stayed 10 nights in Jul 2024

10/10 Excellent

Shanik Nicole

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing the staff was great
Stayed 3 nights in Jul 2024

2/10 Terrible

Irina

Traveled with partner, Traveled with family
Disliked: Amenities, property conditions & facilities
It was awful and everything was messed up. We do have hot water for the first 3 days, our air conditioning agent or, and when they replaced our broken refrigerator, they accidentally took my food. It was a really rough week. Do not recommend.
Stayed 7 nights in Jul 2024

10/10 Excellent

Kywaki

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Loved this resort. I wished the pool stayed open longer
Stayed 5 nights in Jul 2024

6/10 Okay

Natasha

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024

2/10 Terrible

Wycliffe

Stayed 3 nights in Jul 2024

10/10 Excellent

Tiandra

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would Stay Here Again
Stayed 4 nights in Jul 2024

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, amenities
Stayed shortly after the hurricane - arriving on a Friday and leaving on a Wednesday. Overall a good stay. Entertainment and fitness staff are super super fun!! Many activities throughout the day - pool games, aerobics, volleyball, etc. Pools were immaculate. Events in the evenings with childcare available while activities went on. Food at specialty restaurants were not great. The main restaurant “Green Island” which is a buffet was great. Many revolving options, always fresh, etc etc. The other buffet at Seagull wasn’t great. Front desk staff and maintenance were not fantastic. During our stay 5x our keys to our room got deactivated and the walk to and from your room to reception is quite a walk. Further, one night our door lock actually died and therefore we didn’t have access to the room - took 3 hours for maintenance to come, then climb through another room to get access to ours and issue wasn’t resolved for nearly 10 hours. Highly recommend taking a short walk on the beach to Don’s Lobster where the lobster is caught right there and then grilled. Also take a short cab ride to “best in the west” for fish and jerk chicken. Ride from airport to resort is about 90 minutes, but nice ride. Rooms were nice - nothing to complain about in the room itself - put in a request when you check in online for an upgrade and they will do the best to accommodate you at no charge. Room had 4 bottles of liquor and fridge full of water, mixers, soda - refilled every two days
Stayed 5 nights in Jul 2024

4/10 Poor

Sudesh

Traveled with family
Disliked: Staff & service
Staff at front desk not helpful. Resort did not provide pick up from airport. Food runs out.
Stayed 7 nights in Jul 2024

6/10 Okay

India

Stayed 3 nights in Jul 2024