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Serena Inn & Suites - Sundance

2.5 star property
Hotel near Washington Park in Sundance

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Photo gallery for Serena Inn & Suites - Sundance

Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi
Suite, 1 King Bed | Desk, blackout drapes, iron/ironing board, free WiFi
Reception
Indoor spa tub
Room, 2 Queen Beds | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • 24/7 front desk
  • Breakfast included
  • Pet friendly
  • Pool
  • Housekeeping

Explore the area

Map
2719 E Cleveland Street, Sundance, WY, 82729
  • Washington Park
    ‪2 min drive‬
  • Sundance Square
    ‪2 min drive‬
  • Crook County Public Library
    ‪3 min drive‬
  • Spearfish, SD (SPF-Black Hills)
    ‪38 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds

  • 178 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Ground Floor

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Ground Floor

  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Sundance

In Sundance .You'll find Washington Park and Clarenbach Memorial Park within 2 miles (3 km) of this hotel. Devils Tower National Monument is 29.3 mi (47.1 km) away.

What's nearby

  • Washington Park - 2 min drive
  • Clarenbach Memorial Park - 3 min drive
  • Sundance White Ranch Park - 4 min drive
  • Devils Tower National Monument - 31 min drive
  • Spearfish Canyon Scenic Byway - 87 min drive

Getting around

  • Gillette, WY (GCC-Campbell County) - 65 min drive

Restaurants

  • ‪Longhorn Saloon & Grill - ‬3 min drive
  • ‪Wild West Espresso & Video - ‬3 min drive
  • ‪Higbee's Cafe - ‬3 min drive
  • ‪Dime Horseshoe Bar - ‬3 min drive
  • ‪Cowgirl Pizza and Laundromat - ‬16 min walk

About this property

Serena Inn & Suites - Sundance

Hotel near Washington Park in Sundance
Serena Inn & Suites - Sundance offers its guests an indoor pool and a hot tub. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly Serena Inn & Suites - Sundance also features a vending machine, laundry facilities, and express check-out. Self parking is free.

This Sundance hotel is smoke free.

  • 44 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Television in lobby
  • No smoking on site
Serena Inn & Suites - Sundance offers 44 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Sundance hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Indoor pool
  • Spa tub
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from October 22 2024 to March 31 2025 (dates subject to change):
  • Hot tub
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from October 25 to March 31:
  • Hot tub
  • Swimming pool
The property will be renovating from October 22 2024 to March 31 2025 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Sunday and Saturday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day
  • Only dogs are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Inn Sundance
Best Western Sundance
Best Western Hotel Sundance
Sundance Best Western
Serena Inn Suites
Serena Inn Suites Sundance
Serena Inn & Suites Sundance
Best Western Inn At Sundance
Serena Inn & Suites - Sundance Hotel
Serena Inn & Suites - Sundance Sundance
Serena Inn & Suites - Sundance Hotel Sundance

Frequently asked questions

How close is Serena Inn & Suites - Sundance to the airport?

Serena Inn & Suites - Sundance is 68.9 mi (65-min drive) away from the Gillette, WY (GCC-Campbell County) airport, the closest popular airport to the property.

How much does it cost to stay at Serena Inn & Suites - Sundance?

As of Feb 22, 2025, prices found for a 1-night stay for 2 adults at Serena Inn & Suites - Sundance on Feb 23, 2025 start from $82.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Serena Inn & Suites - Sundance have an airport shuttle?

Airport shuttle services are not available at Serena Inn & Suites - Sundance.

Does Serena Inn & Suites - Sundance offer free breakfast?

Serena Inn & Suites - Sundance offers free continental breakfast every day from 6 AM to 10 AM.

Is there a casino at Serena Inn & Suites - Sundance?

No, there is no casino at this hotel.

What time is check-in at Serena Inn & Suites - Sundance?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM.

Is there free parking at Serena Inn & Suites - Sundance?

This hotel offers free self parking.

Does Serena Inn & Suites - Sundance have a pool?

Serena Inn & Suites - Sundance features an indoor pool. The pool is closed seasonally each year from October 25 to March 31. The pool will be unavailable from October 22 2024 to March 31 2025 (dates subject to change). The property will be renovating the pool from October 22 2024 to March 31 2025 (completion date subject to change).

Does Serena Inn & Suites - Sundance have a spa?

There are no spa services available at this hotel.

How close is Serena Inn & Suites - Sundance to downtown Sundance?

Serena Inn & Suites - Sundance is 1.6 mi away from Sundance.

Serena Inn & Suites - Sundance Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 435 out of 887 reviews
Rating 8 - Good. 274 out of 887 reviews
Rating 6 - Okay. 106 out of 887 reviews
Rating 4 - Poor. 41 out of 887 reviews
Rating 2 - Terrible. 31 out of 887 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Donovan

Stayed 3 nights in Oct 2024

8/10 Good

Jackie, Shell Knob

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel, reasonably priced and basic breakfast.
Stayed 1 night in Oct 2024

6/10 Okay

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very good for one night of my driving trip. Wasn’t happy the hot tub hasn’t worked for yrs and the pools heater went out weeks earlier. It wasn’t that important so it was a convenient place next to the highway. The washer and dryer were old and not as clean as it could have been, but it could have been because of a previous user. I would still stay here again. Close to Sundance and Devils Tower Excellent family owned restaurant near by. Longhorn Saloon. Not the chain. Affordable.😁
Stayed 2 nights in Oct 2024

8/10 Good

Philip

Traveled with partner
Liked: Cleanliness, staff & service
For the money paid for this room - you couldn’t fault it! Have paid triple on this trip for same facilities. It’s not 4 stars but you pay your money you take your choice. Basic, Clean & Functional. Staff helpful & accomodating.
Stayed 1 night in Oct 2024

8/10 Good

Thomas J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Motel was pretty good. Pool was down only dislike
Stayed 1 night in Oct 2024

10/10 Excellent

Rikki

Stayed 1 night in Sep 2024

10/10 Excellent

Carol

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had everything we needed to feel comfortable and safe. The staff was very considerate, and the breakfast had everything we wanted. I wish all motels were as pleasant to stay in as this one.
Stayed 2 nights in Oct 2024

10/10 Excellent

elaine

Stayed 1 night in Sep 2024

6/10 Okay

Sarah

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The bed was way too soft for two people to sleep on unless they really love cuddling. And we paid extra for this reservation instead of going with another cheaper hotel, because there was a pool and hot tub ... just to find out that the hot tub is broken and the pool is out of order. If I'd have known that, I would've saved some money and gone with a cheaper stay. Wouldn't stay there again!
Stayed 2 nights in Oct 2024

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Clean
Very comfortable and clean. No elevator and a very minimal breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were very nice. Lady with braid that did breakfast was very friendly and full of information. Saw places that we would not have known about.
Stayed 3 nights in Sep 2024

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced, friendly staff. A bit outdated but clean and well kept. Small town vibe, felt very safe.
Stayed 1 night in Sep 2024

10/10 Excellent

William

Stayed 1 night in Sep 2024

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had a bunch of red and black beetle like bugs in it because the windows did not seal. My wife went to the front desk and they said oh well. My wife was bitten by a dog protecting our dog that had his harness and leash on and the other dog was not on a leash inside the building !!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Tami

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet and the help was awesome.
Stayed 1 night in Sep 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Peteria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel because it had a hot tub. When we arrived the hot tub wasn’t working and was closed.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb lady on reception who told us all about the area and Sundance, the mountain etc. There is no hot tub and hasn't been for years, but there is a pool. Good quiet room, two beds so lots of space. Nice breakfast, very quiet, and a gorgeous sunrise which also helps!
Stayed 1 night in Sep 2024

10/10 Excellent

Michael, Newport News

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although obviously an older motel, the property and facilities have been well maintained. The breakfast offerings were "continental" but there was coffee, etc. available all the time. They even had mints in the room which is a nice touch you don't see much anymore.
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good for he money.
Average. Could be better have definitely had worse. Mattresses are getting old, shower was great. Breakfast was ok. Nothing hot but biscuits and gravy.
Stayed 1 night in Sep 2024

8/10 Good

Justin, Cranston

Traveled with partner
Liked: Cleanliness, staff & service
Nice staff older place. Go to cowgirl pizza and Laundromat.
Stayed 1 night in Sep 2024

10/10 Excellent

Shane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people. Safe location. Inn was older but clean. Hot tub was out of commission, but other than that, it was a great stop.
Stayed 1 night in Sep 2024

8/10 Good

Lindsey

Liked: Cleanliness, staff & service
Nothing fancy, but got the job done
Stayed 1 night in Sep 2024

10/10 Excellent

CAROL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 1 night in Sep 2024