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Citymax Hotel Al Barsha

3.0 star property
3-star hotel near Mall of the Emirates

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Photo gallery for Citymax Hotel Al Barsha

Outdoor pool
In-room safe, desk, laptop workspace, free WiFi
Restaurant
Reception
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Housekeeping
  • Gym

Explore the area

Map
Plot no 3731298, Al Barsha Rd, Dubai, Dubai
  • Ski Dubai
    ‪15 min walk‬
  • Mall of the Emirates
    ‪15 min walk‬
  • Burj Al Arab
    ‪6 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪28 min drive‬

Room options

View all photos for Family Room with 20% off F&B

In-room safe, desk, laptop workspace, free WiFi

Family Room with 20% off F&B

  • City view
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room with 20% off F&B

In-room safe, desk, laptop workspace, free WiFi

Double Room with 20% off F&B

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room with 20% off F&B

Twin Room with 20% off F&B | In-room safe, desk, laptop workspace, free WiFi

Twin Room with 20% off F&B

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Dubai

Al Barsha stay.Your stay at this Al Barsha hotel places you within 3 miles (5 km) of Mall of the Emirates and Burj Al Arab. Ski Dubai and Al Barsha Pond Park are also within 2 miles (3 km).

What's nearby

  • Ski Dubai - 15 min walk - 0.8 miles
  • Mall of the Emirates - 15 min walk - 0.8 miles
  • Souk Madinat Jumeirah - 5 min drive - 2.9 miles
  • Wild Wadi Water Park - 5 min drive - 3.2 miles
  • Burj Al Arab - 6 min drive - 3.4 miles

Getting around

  • Mall of the Emirates Station - 14 min walk
  • Dubai Intl. Airport (DXB) - 28 min drive

Restaurants

  • ‪الامور اكسبرس - ‬4 min walk
  • ‪Red Tomato Pizza Restaurant - ‬3 min walk
  • ‪ستاربكس - ‬2 min walk
  • ‪Masmat Baha - ‬4 min walk
  • ‪Grand Abu Shakra Restaurant - ‬1 min walk

About this property

Citymax Hotel Al Barsha

3-star hotel near Mall of the Emirates
Citymax Hotel Al Barsha offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Citymax Hotel Al Barsha also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Dubai hotel.

  • 120 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Citymax Hotel Al Barsha offers 120 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

Arabic, Bulgarian, English, Filipino, French, Hindi, Russian, Turkish, Ukrainian, Urdu

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Rooftop pool

Citymax Hotel Al Barsha at the Mall

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  • Free WiFi
  • Restaurant
  • Air conditioning
3.9 out of 5, Good, 839 reviews
Citymax Hotel Al Barsha at the Mall

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 44 for adults and AED 22 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

Room amenities

Entertainment

  • 40-inch LCD TV
  • MP3 dock

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 44 for adults and AED 22 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Citymax Hotel
Citymax Al Barsha
Citymax
Citymax Hotel Al Barsha Hotel
Citymax Hotel Al Barsha Dubai
Citymax Hotel Al Barsha Hotel Dubai

Frequently asked questions

How close is Citymax Hotel Al Barsha to the airport?

Citymax Hotel Al Barsha is 16.3 mi (28-min drive) away from the Dubai Intl. Airport (DXB) airport, the closest popular airport to the property.

Does Citymax Hotel Al Barsha have an airport shuttle?

Airport shuttle services are not available at Citymax Hotel Al Barsha.

How close is Citymax Hotel Al Barsha to the beach?

This hotel is 7.2 mi (16-min drive) from Marina Beach and 4.1 mi (12-min drive) from Umm Suqeim Beach. Don't forget your sunscreen!

Does Citymax Hotel Al Barsha offer free breakfast?

Free breakfast isn’t provided at Citymax Hotel Al Barsha, but buffet breakfast is offered for a fee of AED 44 for adults and AED 22 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Citymax Hotel Al Barsha?

No, there is no casino at this hotel.

What time is check-in at Citymax Hotel Al Barsha?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Citymax Hotel Al Barsha?

This hotel offers free self parking.

Does Citymax Hotel Al Barsha have a pool?

Citymax Hotel Al Barsha features an outdoor pool.

Does Citymax Hotel Al Barsha have a restaurant?

Yes, there is a restaurant on site.

Does Citymax Hotel Al Barsha have a spa?

There are no spa services available at this hotel.

How close is Citymax Hotel Al Barsha to downtown Dubai?

Citymax Hotel Al Barsha is 12.3 mi away from Dubai.

Citymax Hotel Al Barsha Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 21 out of 51 reviews
Rating 8 - Good. 14 out of 51 reviews
Rating 6 - Okay. 11 out of 51 reviews
Rating 4 - Poor. 3 out of 51 reviews
Rating 2 - Terrible. 2 out of 51 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kannan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2023

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023

8/10 Good

Maina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

2/10 Terrible

Mohammed taif

Disliked: Cleanliness, staff & service, room comfort

I will never come back to this horrible hotel

Where to start? I made a mistake while booking so I had to book 2 days and I arrived 1 day in advance so I had to book with them directly. Checking-in process was ok, the room was full of smoke like someone has just left the room. The bed wasn’t good and comfy at all I woke up with pain in my back. The buffet was ok but the waiter kept on asking to put the mask on(bar the foreign people of course l!!) My friend showed up at my room to say hello and the security guy (African guy) acted like he was undercover mafia at the left with us as later on the recipient called to tell me that you brought someone at your room send him back and ask him to present his ID lol what a joke! OTHER INCIDENT! When I asked for disposable cutlery and they asked me to pay 10 dirhams for deposit hahah. Overall, l will never come back to this hotel please seek other options around the area cause it’s really good. Terrible experience as the whole hotel was running by unprofessional and unqualified bunch of people.
Stayed 2 nights in Jul 2022

8/10 Good

Sofiane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2021

4/10 Poor

Verified traveler

Business traveler
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
I booked a non smoking room yet the air coming into my room from the ventilation system was full of cigarette smoke smell every night all night, i suffocated
Stayed 4 nights in Mar 2021

6/10 Okay

Joseph

Business traveler
Liked: Cleanliness

Bad service, not homest

I lost my usb hub .i called them and talked tk receotiin because I'm sure i forgot it there . And i told them to call me back but nobody called me back !
Stayed 2 nights in Oct 2020

10/10 Excellent

Arnold

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value deal, friendly staff, nice quite pub with good food and beer
Stayed 6 nights in Jan 2021

8/10 Good

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

It was nice to stay in the hotel.Neighborhood was also pleasant
Stayed 1 night in Dec 2020

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay..

It was pleasant stay, Everything was neat and tidy. The bed was comfortable, so was the amenities. 3-4 mins from Mall of Emirates. My only problem was how the water spilled out from the shower into bathroom floor. The staff at the receptions was very kind and polite during checkin and checkout, I believe one one them was marylyn. The price paid is fantastic considering the vicinity.
Stayed 1 night in Nov 2020

6/10 Okay

Joseph

Liked: Cleanliness, staff & service, room comfort

Miss Aishakor is the best

Miss Aishakor is amazing ! She take care of you and follow until its done !
Stayed 7 nights in Oct 2020

6/10 Okay

Sarah, Southampton

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms and beds were very comfortable and the hotel is very close to the Mall of the Emirates which is great, it literally takes 5 minutes to walk there. The reason I marked it down was that it's very close to another Citymax Hotel but has a weird address which appears to very hard for taxis to find which is annoying, it really needs to do something about that. Also when we were leaving I specifically requested a Dubai state metered taxi and they got me yet another rip-off taxi cab who I assume they get paid for using - not acceptable and why I probably would not stay there again.
Stayed 1 night in Feb 2020

10/10 Excellent

Idris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best of the best! Loved my stay!

City max Al Barsha is a gem right in the centre of Al Barsha, having nice restaurants, grocery stores nearby and above all the Mall of Emirates is just a 5 minute walk. The hotel staff is excellent and the rooms are spacious and in immaculate condition. The breakfast has many choices and the quality of food is very good. I loved my stay here and I would surely recommend anyone visiting Dubai to stay here. You will not be disappointed for sure.
Stayed 4 nights in Feb 2020

10/10 Excellent

Chamseddine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bem muito limpo gostei está em bom lugar perto de tudo
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveler

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was charged for a pair of slippers, floor and toilet were not cleaned properly. Fabric Chairs has some Marks of sweating.
Stayed 1 night in Jan 2020

8/10 Good

Safiuddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Irfan

Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2019

8/10 Good

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for the price

Clean, good service, well located (food, mall).
Stayed 2 nights in Nov 2019

8/10 Good

NANJUNGU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Oct 2019

6/10 Okay

Alexandre

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great stay at the hotel. Me n my wife stayed for four days n loved every single that they had offered to us. Swimming pool was Great. Very good price and great services. If I go to Dubai next time, Will definitely go to this hotel. Keep up the great service.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Nice clean and friendly staff. Close to amenities.
Stayed 5 nights in Oct 2019

6/10 Okay

Kassoo Pillay

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Cool one . Service breakfast poor. Food fair. Employees cold n not of great help generally. Only front desk black guy knenox ( from Ghana ) who was excellent n very helpful
Stayed 2 nights in Sep 2019