Atlantis, The Palm

5.0 star property
5-star beachfront hotel near Aquaventure

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Atlantis, The Palm

Front of property - evening/night
Exterior
Water park
3 bars/lounges, swim-up bar, poolside bar
Property amenity

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Restaurant
  • Pool
  • Breakfast available
  • On private beach
  • Bar
    Bar
  • Room service
    Room service

Explore the area

Map
Crescent Road, The Palm, Dubai
  • Aquaventure
    5 min walk
  • Lost Chambers Aquarium
    13 min walk
  • Marina Beach
    19 min drive
  • Dubai (DXB-Dubai Intl.)
    39 min drive

Room options

Club Room, 2 Queen Beds, Ocean View (Imperial)

  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds (Imperial | Palm View)

  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed, Ocean View (Imperial)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed (Imperial | NYE | Palm View)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Ocean View (Imperial | NYE)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Queen Beds (Imperial | NYE | Palm View)

  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

Family Room, 2 Bedrooms (Mandatory Gala Dinner)

  • 969 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Family Room, 2 Bedrooms

  • 969 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Club Room, 2 Queen Beds, Ocean View (Imperial | NYE)

  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed (Imperial | Palm View)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Skyline Suite, 2 Bedrooms (Full Board & Extraordinary Inclusion)

  • 1087 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite, 2 Bedrooms (Regal-FullBoard & Extraordinary Incl.)

  • 2271 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite, 2 Bedrooms, Terrace (Full Board & Extraordinary Inclusion)

  • 1593 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Skyline Suite (FullBoard & Extraordinary Incl.)

  • 1087 sq ft
  • Sleeps 4
  • 1 King Bed

Family Room, 2 Bedrooms (Club - Full Board & Extraordinary Inc)

  • 969 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Family Room, 2 Bedrooms (Full Board & Extraordinary Inclusion)

  • 926 sq ft
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Room, 1 King Bed (Imperial-FullBoard&Extraordinary Incl)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Ocean-FullBoard & Extraordinary Incl.)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Palm -FullBoard & Extraordinary Incl.)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Imperial-FullBoard&Extraordinary Incl)

  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

Family Room, 2 Bedrooms (Club)

  • 969 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Room, 2 Queen Beds (Ocean-FullBoard & Extraordinary Incl.)

  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

Family Room, 2 Bedrooms (Club - Mandatory Gala Dinner)

  • 969 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Room, 2 Queen Beds (Palm -FullBoard & Extraordinary Incl.)

  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Suite (Regal-FullBoard & Extraordinary Incl.)

  • 1765 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Suite, Terrace (Full Board & Extraordinary Inclusion)

  • 1012 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Palm)

  • 484 sq ft
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Ocean)

  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite

  • 2368 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

Honeymoon Suite (Underwater Suite)

  • 1776 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Suite (Neptune Underwater)

  • 1776 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Palm)

  • 484 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Ocean)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Grand Suite (Atlantis)

  • 4618 sq ft
  • Beach view
  • Sleeps 6
  • 2 King Beds

Skyline Suite

  • 1087 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Terrace

  • 1518 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Suite, 2 Bedrooms (Regal)

  • 2271 sq ft
  • Beach view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Suite, 2 Bedrooms (Skyline)

  • 1593 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Room, 1 King Bed (Imperial | Ocean | Extra Inclusions)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Imperial | Palm | Extra Inclusions)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Imperial | Ocean | Extra Inclusions)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Imperial | Palm | Extra Inclusions)

  • Sleeps 4
  • 2 Queen Beds

Suite, Terrace (Mandatory Gala Dinner)

  • 1012 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

Suite (Regal Mandatory Gala Dinner)

  • 1765 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Palm Mandatory Gala Dinner)

  • 484 sq ft
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds (Ocean Mandatory Gala Dinner)

  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds (Imperial Mandatory Gala Dinner)

  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed (Palm Mandatory Gala Dinner)

  • 484 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Ocean Mandatory Gala Dinner)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed (Imperial Mandatory Gala Dinner)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Skyline Suite (Mandatory Gala Dinner)

  • 1087 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Terrace (Mandatory Gala Dinner)

  • 1593 sq ft
  • Beach view
  • Sleeps 6
  • 2 King Beds

Suite, 2 Bedrooms (Regal Mandatory Gala Dinner)

  • 2271 sq ft
  • Beach view
  • Sleeps 6
  • 2 King Beds

Skyline Suite, 2 Bedrooms (Mandatory Gala Dinner)

  • 1593 sq ft
  • Beach view
  • Sleeps 6
  • 2 King Beds

Suite, Terrace

  • 1012 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

Suite (Regal)

  • 1765 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Dubai

Beachside getaway.With a stay at this Palm Jumeirah hotel, you'll be within half a mile (1 km) of Aquaventure and 6 miles (10 km) of Nakheel Mall. The Pointe and The View at The Palm are also within 6 miles (10 km).

What's nearby

  • Aquaventure - 5 min walk - 0.3 miles
  • Nakheel Mall - 7 min drive - 2.8 miles
  • The Pointe - 7 min drive - 2.9 miles
  • The View at The Palm - 9 min drive - 4.3 miles
  • Marina Beach - 19 min drive - 7.3 miles

Getting around

  • Atlantis Aquaventure Waterpark Station - 5 min walk
  • Dubai Intl. Airport (DXB) - 39 min drive

Restaurants

  • ‪Wavehouse - ‬13 min walk
  • ‪Booba - Taste Tells - ‬17 min walk
  • ‪Imperial Club - ‬1 min walk
  • ‪Ayamna - ‬11 min walk
  • ‪Saffron - ‬9 min walk

About this property

Atlantis, The Palm

5-star beachfront hotel near Aquaventure
Simply walk outside to feel the sun on your face at the sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Atlantis, The Palm you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 20 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet. This luxury hotel also offers a complimentary water park, a children's pool, and outdoor tennis courts. Free self parking and valet parking are available.

This 5-star Dubai hotel is smoke free.

  • 1539 guestrooms or units
  • 22 levels
  • 2 buildings
  • 20 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • Built in 2008
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Atlantis, The Palm offers 1539 accommodations with iPod docking stations and minibars. Rooms open to furnished balconies or patios. Beds feature premium bedding. 60-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Dubai hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Shuiqi has 27 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Italian, Japanese, Portuguese, Russian, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free crib
  • Free water park access
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AED 170 per person
  • 20 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Ecotours
  • Free water park
  • Full-service spa
  • Health club
  • Helicopter/airplane tours
  • Kayaking
  • Lazy river
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Tennis lessons
  • Waterslide
  • Ziplining

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Elevator (32 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 60-inch LED TV with premium satellite channels
  • iPod dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests should notify the property in advance of their flight details.
Aquaventure water park may not be open daily. Guests should contact the property directly for hours of operation.
All guests must show a valid passport or Emirates ID (for UAE residents) at check-in. These are the only forms of identification accepted at this property.
Guests booked in an Imperial Club room must contact this property at least 48 hours in advance to schedule airport transportation.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 13 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 797 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 1350
  • New Year's Eve (31 December) Gala Dinner per child: AED 625 (from 4 to 13 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 170 per person
  • Airport shuttle fee: AED 900 per vehicle (roundtrip, maximum occupancy 4)
  • Rollaway bed fee: AED 797 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 13 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Atlantis
Atlantis Hotel
Atlantis Hotel Palm
Atlantis Palm
Palm Atlantis
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Atlantis Palm Hotel Dubai
Atlantis Palm Hotel
Atlantis Palm Dubai
Atlantis The Palm
Atlantis, The Palm Hotel
Atlantis, The Palm Dubai
Atlantis, The Palm Hotel Dubai

Frequently asked questions

How close is Atlantis, The Palm to the airport?

Atlantis, The Palm is 22.9 mi (39-min drive) away from the Dubai Intl. Airport (DXB) airport, the closest popular airport to the property.

How much does it cost to stay at Atlantis, The Palm?

As of Nov 21, 2024, prices found for a 1-night stay for 2 adults at Atlantis, The Palm on Dec 15, 2024 start from $520.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Atlantis, The Palm have an airport shuttle?

Atlantis, The Palm offers an airport shuttle 24 hours a day, on request, for a charge of AED 900 per vehicle, roundtrip.

How close is Atlantis, The Palm to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Atlantis, The Palm offer free breakfast?

Free breakfast isn’t provided at Atlantis, The Palm, but buffet breakfast is offered for a fee of AED 170 per person. It's available every day from 7 AM to 10 AM.

Is there a casino at Atlantis, The Palm?

No, there is no casino at this hotel.

What time is check-in at Atlantis, The Palm?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Atlantis, The Palm?

This hotel offers free self parking and valet parking.

Does Atlantis, The Palm have a pool?

Atlantis, The Palm features 2 outdoor pools and a children's pool.

Does Atlantis, The Palm have a restaurant?

Yes, there are 20 restaurants on site.

Does Atlantis, The Palm have a spa?

Pamper yourself with a day at Shuiqi, where you can enjoy hydrotherapy, body treatments, and mani/pedis.

How close is Atlantis, The Palm to downtown Dubai?

Atlantis, The Palm is 15 mi away from Dubai.

Atlantis, The Palm Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1013 out of 1224 reviews" "
Rating 8 - Good. 108 out of 1224 reviews" "
Rating 6 - Okay. 41 out of 1224 reviews" "
Rating 4 - Poor. 24 out of 1224 reviews" "
Rating 2 - Terrible. 38 out of 1224 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Arvindbhai Kikabhai

Liked: Cleanliness, staff & service, property conditions & facilities
No sitting area
Stayed 5 nights in Aug 2024

10/10 Excellent

carla

Liked: Cleanliness, staff & service, property conditions & facilities
The best holiday we have ever been on will be back again soon!
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicholas John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding- will definitely return.
Stayed 13 nights in Aug 2024

10/10 Excellent

Carlo, Warrington

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property. Staff first class. Waterpark brilliant.
Stayed 6 nights in Aug 2024

8/10 Good

albert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is super busy, sometimes needed to wait for more than 30 mins to be seated. Room condition is great but lack technology…..eg all lights needed to be switched off one by one, drapes are closed and opened by hand.
Stayed 3 nights in Aug 2024

10/10 Excellent

vatsal

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Jun 2024

10/10 Excellent

keresha Chaneva

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent and the service was on point at all times.
Stayed 7 nights in Aug 2024

10/10 Excellent

Pedro

Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Waterpark, formidable dinning ootions
Stayed 4 nights in Aug 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is excellent. Food is excellent wherever you eat. Very safe place for children
Stayed 10 nights in Aug 2024

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing
Stayed 3 nights in Aug 2024

10/10 Excellent

MAHMOUD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Nelson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good but breakfast needs improvement
Hotel room was good, very clean, good condition. The waterpark is great. The issue we had in our stay was the breakfast: huge line which delayed our seating time. Employees trying to organize the big line were very annoying asking people to wait very close to each other in the line. After that they changed the end time the buffet from 11:30 to 11:15. We had to ear everything in 15 minutes. It was a very stressfull experience.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mahaveer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super place for all
Stayed 3 nights in Jul 2024

8/10 Good

Massoud

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue is the long lines at the reception
Stayed 2 nights in Jul 2024

10/10 Excellent

Vahan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 3 nights in Aug 2024

6/10 Okay

Kristina

Traveled with family
Liked: Room comfort
Very busy hotel - Not for relaxation
It was disappointing. Very busy hotel - it is family hotel. So if you need a relax/romantic time for a couple - this is not the place to go... Kids run around in the hall, lobby, everywhere all the way till midnight and later. Waiting time for check-in, check-out 20 to 25 minutes. lovely decor and nice restaurants but way too busy. Room decor is a bit outdated. Carpets smell inside the room. Checkout is at 11 AM - every ad on you have to pay. As a guest you get lost in the system and in the sea of noise around you.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Asha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Irene, Croydon

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience and would definitely come again. The hotel resort has everything, the rooms are spacious and very comfortable, lots of dining options and facilities like pool and aquarium. Service is 5 start.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ping Ghi

Liked: Cleanliness, staff & service, property conditions & facilities
A very good place to spend a holiday with family. Love it!
Stayed 5 nights in Aug 2024

8/10 Good

FABRIZIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except every other day I was getting stopped to show them I got a room their and they didn't ask every other person walking by to show their proof but only me. And the neighbors were very loud and kids yelling.
Stayed 3 nights in Jul 2024

10/10 Excellent

Oluwatoyin Oyinkansola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! 10/10 minus nothing 🙂
Stayed 3 nights in Aug 2024

10/10 Excellent

Imran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and very friendly staff. Faultless stay, would definitely recommend a stay at this place.
Stayed 4 nights in Aug 2024

10/10 Excellent

Danaiqui

Liked: Cleanliness, staff & service, property conditions & facilities
Great for families
Stayed 5 nights in Aug 2024