Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel

2.5 star property
Hotel near LEGOLAND® Discovery Center in Arlington Heights

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel

Standard Room | Premium bedding, down comforters, pillowtop beds, blackout drapes
Room amenity
Point of interest
Exterior
Point of interest

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking available
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
2111 S Arlington Heights Rd, Arlington Heights, IL, 60005
  • Ned Brown Forest Preserve
    6 min walk
  • Wellington of Arlington
    3 min walk
  • Mount Prospect Station
    6 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    14 min drive

Room options

Suite, 1 King Bed, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 30 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Twin Bed, Accessible (Communications Accessible)

  • Sleeps 4
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobil Roll In Shwr)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 322 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed with Sofa bed, Accessible (Mobility Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the neighborhood

Arlington Heights

In suburbs.Within 6 miles (10 km) of this hotel, you'll find Woodfield Mall and LEGOLAND® Discovery Center. Schaumburg Convention Center and Schaumburg Medieval Times are also within 6 miles (10 km).

What's nearby

  • Schaumburg Convention Center - 6 min drive
  • Woodfield Mall - 6 min drive
  • LEGOLAND® Discovery Center - 6 min drive
  • Schaumburg Medieval Times - 7 min drive
  • Allstate Arena - 11 min drive

Getting around

  • Mount Prospect Station - 6 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 14 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Panda Express - ‬3 min drive
  • ‪Pastry House Hippo - ‬4 min walk
  • ‪Johnnie's Beef - ‬4 min walk

About this property

Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel

Hotel near LEGOLAND® Discovery Center in Arlington Heights
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 678 square feet (63 square meters) and includes conference space. A fitness center, multilingual staff, and gift shops/newsstands are also featured at Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel. Self parking is free.

This Arlington Heights hotel is smoke free.

  • 1 building
  • 111 guestrooms or units
  • 6 levels
  • 678 sq ft of conference space
  • 63 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel offers 111 accommodations with MP3 docking stations and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided weekly.

Languages

English, Spanish

Property amenities

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, mobile payments, Google Pay, and Apple Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jameson Suites
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Holiday Inn Express Chicago NW Arlington Heights an IHG Hotel
"Holiday Inn Express Chicago NW Arlington Heights an IHG Hotel"

Frequently asked questions

How close is Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel to the airport?

Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel is 10.8 mi (14-min drive) away from the Chicago O'Hare Intl. Airport (ORD) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel?

As of Dec 22, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel on Jan 2, 2025 start from $89.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel.

Does Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel offer free breakfast?

Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel offers free buffet breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel?

No, there is no casino at this hotel, but Rivers Casino (12-min drive) is nearby.

What time is check-in at Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel?

This hotel offers free self parking. Extended parking is available for USD 10.00 per day.

Does Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel have a pool?

Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel does not have a pool.

Does Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel to downtown Arlington Heights?

Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel is 2.9 mi away from Arlington Heights.

Holiday Inn Express Chicago NW - Arlington Heights, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 479 out of 863 reviews" "
Rating 8 - Good. 277 out of 863 reviews" "
Rating 6 - Okay. 68 out of 863 reviews" "
Rating 4 - Poor. 19 out of 863 reviews" "
Rating 2 - Terrible. 20 out of 863 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Merlinda

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Francine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and helpfull. Rosalia was the best😊
Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Gulam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that I would make sure if is that the maid that's cleaning the rooms does a thorough job in making sure that all towels are there instead of us going down and asking for it other than that it was a pleasant stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean
Stayed 1 night in Aug 2024

6/10 Okay

Shelly

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was very close to my sons apt . Everything there was great !! Very friendly !
Stayed 3 nights in Aug 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
The guess laundry room needs better washer and dryer machine, the ones it has are from World War II, it doesn't tell you when the wash cycle ends or how long it lasts, and the same with the dryer.
Stayed 4 nights in Aug 2024

8/10 Good

Shinji

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

MIHAI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Grant

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The room was quiet and spacious. We enjoyed the continental breakfast (especially the pancake maker!). Very convenient access to nearby highway, shopping, and dining options. Reasonably close to our excursions into downtown Chicago.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ashok, Fargo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, friendly staff and good breakfast !
Stayed 3 nights in Aug 2024

8/10 Good

Sheila

Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Shinji

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
There were no rice and miso-soup at breakfast.
Stayed 1 night in Jul 2024

8/10 Good

Debra, Arlington Heights

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Jul 2024

10/10 Excellent

jai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

DouaJai

Traveled with family
Disliked: Staff & service
First impression: I arrived early and noticed a pretty empty lot. I decided to go in and ask if my room was ready around 1-1:30pm. The person at the desk did not greet me but also looked as tho I was a bother. They mentioned that my room was not ready and to come back at 3pm (check in time). No problem. But I was not impressed by their attitude. I shrugged this off. The time was 3:09pm when I made it back to the hotel. Someone else was behind the desk this time and I wanted to check in. They took awhile and when I asked, they finally told me my room wasn’t ready yet. They still had to make a phone call to the cleaners to check if the room was ready. Really? Check in was at 3pm. Check out was 11am. The parking lot was nearly empty. What the heck is going on? I let the man behind me check in as I waited if my room was clean (it clearly wasn't, but the person behind the desk was just buying time). And somehow that person behind me got checked in just fine. Interesting… after they left, I approached the desk once more to check in and they said it’s ready. Why couldn’t I have been moved to another room that was ready? Throughout the day, I was coming back and forth from the hotel and was never greeted. It was the same person who assisted me to check into my room. The only saving grace to this place was the complimentary breakfast, which was nicer than usual. The kitchen staff are kind and greeted us more than reception lol. Dead cockroach in elevator too.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lucia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Abhishek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience
Stayed 2 nights in Jul 2024

10/10 Excellent

FAHEEM

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 2 nights in Jul 2024

8/10 Good

Ippei

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

NANCY

Traveled with family
It was great stay with good breakfast
Stayed 3 nights in Jun 2024

2/10 Terrible

Robertson

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff at this hotel needs further training in customer service , the facilities are brilliant but no one really pays attention to customers needs , the check in process for online booking is cumbersome and unfriendly , the methods of payment allowed are too prohibitive for foreign customers, no cash payment is allowed onsite , Pos payment devices do not accept certain bank cards to the point I was forced to sleep in the car on the 26th of June as the hotel could not accept cash payment or deposit while I communicate w my bank to allow my Visa card acceptable at their hotel . A friend in USA offered to pay for me remotely , booking was successful on arrival at the hotel was told we still need the person responsible for payment around in person . That booking on IHG was cheaper but the method of payment was not accepted , We had to cancel the IHG booking , made a new booking on Expedia but the available rooms we wanted were online fully bked or sold out yet the hotel had so many available rooms . The entire checking inprocess took more than 1hrs 30 minutes . And lastly the online booking that my personal Assistant initially made on IHG for my 23rd July check in had added adv of transport from the airport on receiving the confirmation email for my there was a message to say no shuttle services available on Sundays and Saturdays since 23 March 2023 , an old sys generated message had not been removed after it expired 1 yr ago. Had to hire Uber
Stayed 1 night in Jun 2024

8/10 Good

Renee

Stayed 1 night in Jun 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
All ok
Stayed 1 night in Jun 2024

10/10 Excellent

Kohei

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024