2/10 Terrible
Crystal
Oct 16, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have pictures and videos of how awful this place is! The outlets were rusty, and plugs fell out of them/work. The light overhead was taken down. There were gunshot holes in the walls of Room 114. It was filthy (old food in the fridge, visible dirt on the walls and floors, clumps of hair in the shower, soap scum on the shower curtains).
Aside from the filth, I've never felt so scared coming to a place! The place reeked of heavy marijuana and tobacco usage and bleach. Oh, and they want you to sign something saying you can't get a refund after being there for 10 minutes. Gross. Also, it's in an extremely unsafe part of town. My first Uber driver actually wouldn't bring me there directly.
The bathroom door was kicked in. There was an altercation involving police near my room the first night. I was supposed to stay for three nights, but I called Expedia at 4 a.m. to tell them that it was incredibly gross and unsafe but that I feared an altercation with the front staff due to their "10-minute policy,". Expedia called the front desk to say I had a "family emergency" and got me out. They refunded me for the two nights I did not stay. It caused a massive amount of stress, though, because then I was in a state I'd never been in before, trying to find new lodging, far away from this place, on a marathon weekend. I booked a different hotel each night I was in the Chicago area. I wish there was a space for photos and videos. This place was horrendous!
Crystal
Stayed 3 nights in Oct 2024