See all properties

Best Western Des Plaines Inn

2.5 star property
Hotel near Allstate Arena in Des Plaines

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Des Plaines Inn

Reception
Lobby
Standard Room, 1 King Bed, Non Smoking, Hot Tub | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes
Indoor pool
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
1231 Lee St, Des Plaines, IL, 60018
  • Lake Park
    1 min drive
  • Allstate Arena
    3 min drive
  • Advocate Lutheran General Hospital
    6 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    9 min drive

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed) | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Hot Tub

Standard Room, 1 King Bed, Non Smoking, Hot Tub | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed) | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
avid hotel Chicago O’Hare – Des Plaines, an IHG Hotel
Pool
Breakfast included
Pet friendly
Parking included
4.6 out of 5, Wonderful, (1256)
The price is $161
per night
$184 total
includes taxes & fees
Dec 6 - Dec 7
avid hotel Chicago O’Hare – Des Plaines, an IHG Hotel

About the neighborhood

Des Plaines

Near the airport.You'll find Lake Park and Allstate Arena within 3 miles (5 km) of this hotel. Also, Advocate Lutheran General Hospital is within 3 miles (5 km) and Rivers Casino is within 6 miles (10 km).

What's nearby

  • Allstate Arena - 3 min drive - 2.1 miles
  • Rivers Casino - 5 min drive - 3.4 miles
  • Donald E. Stephens Convention Center - 7 min drive - 4.8 miles
  • Rosemont Theatre - 8 min drive - 5.0 miles
  • Fashion Outlets of Chicago - 10 min drive - 5.6 miles

Getting around

  • Multi-Modal Facility Station - 5 min drive
  • Des Plaines Station - 20 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 9 min drive

Restaurants

  • ‪Wendy's - ‬9 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Beacon Tap - ‬4 min walk
  • ‪Taco Bell - ‬13 min walk

About this property

Best Western Des Plaines Inn

Hotel near Allstate Arena in Des Plaines
WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available. An indoor pool, a vending machine, and multilingual staff are also featured at Best Western Des Plaines Inn. Self parking is free.

This Des Plaines hotel is smoke free.

  • 50 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room
Best Western Des Plaines Inn offers 50 accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Des Plaines hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

Bosnian, English, Hindi, Serbian, Spanish

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from November 21 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Des Plaines O'Hare
Best Western Hotel Des Plaines O'Hare
Best Western Plaines Inn
Best Western Plaines
Best Western Des Plaines Hotel Des Plaines
Des Plaines Best Western
Best Des Plaines Des Plaines
Best Western Des Plaines Inn Hotel
Best Western Des Plaines Inn Des Plaines
Best Western Des Plaines Inn Hotel Des Plaines

Frequently asked questions

How close is Best Western Des Plaines Inn to the airport?

Best Western Des Plaines Inn is 5.6 mi (9-min drive) away from the Chicago O'Hare Intl. Airport (ORD) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Des Plaines Inn?

As of Nov 22, 2024, prices found for a 1-night stay for 2 adults at Best Western Des Plaines Inn on Dec 2, 2024 start from $73.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Des Plaines Inn have an airport shuttle?

Airport shuttle services are not available at Best Western Des Plaines Inn.

How close is Best Western Des Plaines Inn to the beach?

This hotel is 14.3 mi (44-min drive) from North Shore Beach Park.

Does Best Western Des Plaines Inn offer free breakfast?

Yes, Best Western Des Plaines Inn offers free breakfast.

Is there a casino at Best Western Des Plaines Inn?

No, there is no casino at this hotel, but Rivers Casino (5-min drive) is nearby.

What time is check-in at Best Western Des Plaines Inn?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Best Western Des Plaines Inn?

This hotel offers free self parking.

Does Best Western Des Plaines Inn have a pool?

Best Western Des Plaines Inn features an indoor pool. The property will be renovating one of the pools from November 21 2024 to December 31 2024 (completion date subject to change).

Does Best Western Des Plaines Inn have a spa?

There are no spa services available at this hotel.

How close is Best Western Des Plaines Inn to downtown Des Plaines?

Best Western Des Plaines Inn is 0.6 mi away from Des Plaines.

Best Western Des Plaines Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 361 out of 1006 reviews" "
Rating 8 - Good. 294 out of 1006 reviews" "
Rating 6 - Okay. 165 out of 1006 reviews" "
Rating 4 - Poor. 73 out of 1006 reviews" "
Rating 2 - Terrible. 113 out of 1006 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

jun

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked two rooms, but at the time we checked in, they said they only have one room. All the rooms were sold out. They didn’t give us refunds.
Stayed 1 night in Aug 2024

2/10 Terrible

Blake

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Virginia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Everything was great. Comfy beds, cold fridge, ice machine working and the breakfast was decent and well supplied. Everything smelled clean and there were cleaning ladies keeping everything looking and smelling good. Pretty good location. The downside was the pool being out of order, our TV not wanting to turn on, the main back doors being propped open cause they were broken making it less secure. Over all we would stay again.
Stayed 1 night in Aug 2024

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities
Do not stay here if you can help it. Very shady happenings in the parking lot. We did not feel safe taking our kids inside. Look elsewhere.
Stayed 1 night in Aug 2024

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 days only cleaned the room once. I would not stay here again
Stayed 5 nights in Aug 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

BRUCE

Business traveler
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Poor host and lousy security
3 of 4 entrance doors briken and no security. Pool broken Doors propped open all night. When asked about time frame to fix doors we were told they have no idea. For 170 dollars per night the hotel was more interested in collecting money than the security of their guests. Will not got back and did not when we returned to Des Plaines the following week for 4 days
Stayed 2 nights in Aug 2024

2/10 Terrible

Chiloe

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Worse Best Western Stay
The whole Hotel smelled really bad like a dirty kitchen rag. There was no water in the swimming pool, when I took a shower there was no shampoo in the container. I had my son go tell them but they never refilled it or gave us shampoo. When I left at 5am this morning I went back in to do a final walkthrough making sure we weren’t missing anything and I was locked out before I even checked out.
Stayed 1 night in Aug 2024

10/10 Excellent

Rabah

Stayed 1 night in Aug 2024

4/10 Poor

Jason

Traveled with family
Disliked: Staff & service, property conditions & facilities
Pool was out of order and appeared to had been for some time. Parking was in the rear but the 2 rear entrances were “out of order” but nothing appeared to be wrong with the doors. There appeared to be urine in the toilet when we got into the room. Front staff was not overly friendly.
Stayed 1 night in Aug 2024

6/10 Okay

Aleksandar

Stayed 1 night in Jul 2024

6/10 Okay

Kristin

Disliked: Property conditions & facilities
Bathroom smelled bad. Doors weren’t working so they were propped open with bricks. Unsafe. Carpets seemed dirty.
Stayed 1 night in Aug 2024

4/10 Poor

Loran

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs an update
Everything needs to be updated. Elevator and other floors dirty. Very noisy at night when trying to sleep. Pool wasn’t open and looked like it had been down for awhile. We will not be returning.
Stayed 2 nights in Aug 2024

4/10 Poor

Jesus

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chicago Trip
Front desk very inattentive. Not even a greeting as I check in
Stayed 1 night in Jul 2024

2/10 Terrible

Miqdad

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
Started with the receptionist , she was so rude, when checking us in, we reserved 4 rooms and while she checking us she was on the phone at the same time giving us no respect or attention and kept talking to the point we didn’t know if talking to us or to the people on the phone. So not welcoming at all period. Room service was bad , didn’t clean the room, we stayed two nights didn’t even touch the beds. Smell bad all over. Rude staff . Accept the receptionist who checked us out on Monday morning , she was not.
Stayed 2 nights in Jul 2024

8/10 Good

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good service and good location,
Stayed 1 night in Jul 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Majo

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
of the deposit and the rest of 73 dollars not, I have already tried to contact the hotel a couple of times but without success. Pay attention...
Stayed 1 night in Jul 2024

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service
Stayed 4 nights in Jul 2024

6/10 Okay

Bethany

Stayed 2 nights in Jul 2024

6/10 Okay

Karla

Traveled with group
Liked: Cleanliness
We use the hotel. With pool. For the kids but was not work the pool
Stayed 1 night in Jul 2024

10/10 Excellent

Gessel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a great stay
Stayed 2 nights in Jul 2024

6/10 Okay

Molly

Stayed 1 night in Jul 2024

2/10 Terrible

Maryam

Disliked: Cleanliness, staff & service, property conditions & facilities
It’s dirty
Stayed 1 night in Jul 2024