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Best Western Des Plaines/O’Hare

2.5 star property
Hotel near Allstate Arena in Des Plaines

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Photo gallery for Best Western Des Plaines/O’Hare

Reception
Exterior
Standard Room, 1 King Bed, Non Smoking, Hot Tub | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes
Indoor pool
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
1231 Lee St, Des Plaines, IL, 60018
  • Allstate Arena
    ‪3 min drive‬
  • Rivers Casino
    ‪5 min drive‬
  • Donald E. Stephens Convention Center
    ‪7 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed) | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Hot Tub

Standard Room, 1 King Bed, Non Smoking, Hot Tub | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed) | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Exterior

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About the neighborhood

Des Plaines

Near the airport.You'll find Lake Park and Allstate Arena within 3 miles (5 km) of this hotel. Wolff's Flea Market and Advocate Lutheran General Hospital are also within 3 miles (5 km).

What's nearby

  • Allstate Arena - 3 min drive - 2.1 miles
  • Rivers Casino - 5 min drive - 3.4 miles
  • Donald E. Stephens Convention Center - 7 min drive - 4.8 miles
  • Rosemont Theatre - 8 min drive - 5.0 miles
  • Fashion Outlets of Chicago - 10 min drive - 5.6 miles

Getting around

  • Multi-Modal Facility Station - 5 min drive
  • Des Plaines Station - 20 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 9 min drive

Restaurants

  • ‪Wendy's - ‬9 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Beacon Tap - ‬4 min walk
  • ‪Taco Bell - ‬13 min walk

About this property

Best Western Des Plaines/O’Hare

Hotel near Allstate Arena in Des Plaines
WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available. An indoor pool, a vending machine, and multilingual staff are also featured at Best Western Des Plaines/O’Hare. Self parking is free.

This Des Plaines hotel is smoke free.

  • 50 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room
Best Western Des Plaines/O’Hare offers 50 accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Des Plaines hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

Bosnian, English, Hindi, Serbian, Spanish

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Exterior

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from November 21 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Des Plaines O'Hare
Best Western Hotel Des Plaines O'Hare
Best Western Plaines Inn
Best Western Plaines
Best Western Des Plaines Hotel Des Plaines
Des Plaines Best Western
Best Western Des Plaines Inn
Des Plaines O’hare Des Plaines
Best Western Des Plaines/O’Hare Hotel
Best Western Des Plaines/O’Hare Des Plaines
Best Western Des Plaines/O’Hare Hotel Des Plaines

Frequently asked questions

How close is Best Western Des Plaines/O’Hare to the airport?

Best Western Des Plaines/O’Hare is 5.6 mi (9-min drive) away from the Chicago O'Hare Intl. Airport (ORD) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Des Plaines/O’Hare?

As of Apr 16, 2025, prices found for a 1-night stay for 2 adults at Best Western Des Plaines/O’Hare on Apr 23, 2025 start from $73.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Des Plaines/O’Hare have an airport shuttle?

Airport shuttle services are not available at Best Western Des Plaines/O’Hare.

How close is Best Western Des Plaines/O’Hare to the beach?

This hotel is 13.2 mi (40-min drive) from Loyola Beach and 14 mi (34-min drive) from Wilmette Park District Swimming Beach. Don't forget your sunscreen!

Does Best Western Des Plaines/O’Hare offer free breakfast?

Yes, Best Western Des Plaines/O’Hare offers free breakfast.

Is there a casino at Best Western Des Plaines/O’Hare?

No, there is no casino at this hotel, but Rivers Casino (5-min drive) is nearby.

What time is check-in at Best Western Des Plaines/O’Hare?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Best Western Des Plaines/O’Hare?

This hotel offers free self parking.

Does Best Western Des Plaines/O’Hare have a pool?

Best Western Des Plaines/O’Hare features an indoor pool. The property will be renovating one of the pools from November 21 2024 to December 31 2025 (completion date subject to change).

Does Best Western Des Plaines/O’Hare have a spa?

There are no spa services available at this hotel.

How close is Best Western Des Plaines/O’Hare to downtown Des Plaines?

Best Western Des Plaines/O’Hare is 0.6 mi away from Des Plaines.

Best Western Des Plaines/O’Hare Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 380 out of 1002 reviews
Rating 8 - Good. 265 out of 1002 reviews
Rating 6 - Okay. 151 out of 1002 reviews
Rating 4 - Poor. 80 out of 1002 reviews
Rating 2 - Terrible. 126 out of 1002 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst customer support service
Stayed 1 night in Jan 2025

8/10 Good

Jianming

Liked: Cleanliness, staff & service, property conditions & facilities
It is OK
Stayed 1 night in Dec 2024

10/10 Excellent

Ravi

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Jartavius

Stayed 1 night in Jan 2025

8/10 Good

Aaron

T
Stayed 1 night in Jan 2025

10/10 Excellent

Christina

Liked: Amenities
Loved the beds and breakfast was good
Stayed 1 night in Dec 2024

10/10 Excellent

Richie

Stayed 1 night in Dec 2024

2/10 Terrible

Rosalinda

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty
Stayed 1 night in Jan 2025

10/10 Excellent

Nathaniel

Stayed 1 night in Jan 2025

10/10 Excellent

Juan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Dec 2024

10/10 Excellent

Padmanabha

Stayed 1 night in Dec 2024

8/10 Good

Theresa

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Stayed 2 nights in Dec 2024

10/10 Excellent

BORIS, Schaumburg

Stayed 1 night in Dec 2024

4/10 Poor

Yvonne

Stayed 2 nights in Dec 2024

8/10 Good

Zerrell

Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was great, excellent place for the price
Stayed 2 nights in Dec 2024

4/10 Poor

Carrie

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I had to be moved from a king bed to two queen because the remote won’t work and no one knew how to fix it. In the new room you could hear the people above my room all night walking around. The maid came in and folded the bathroom floor mat but that was it, didn’t make the bed, didn’t restock anything. The only good thing about this place was the young man working the front desk in the evenings.
Stayed 2 nights in Dec 2024

10/10 Excellent

Hector

Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Dec 2024

6/10 Okay

Mary

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Xuemei

Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Saida

Stayed 1 night in Sep 2024