6/10 Okay
Rebecca
Business traveler
Feb 24, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
For how prestigious they try to appear to be the rooms don't seem to have any upgrades. The TV doesn't have anything other than live TV. The fixtures specifically in the bathroom look like they haven't been touched since the 1970s the decoration in the room looks the same. I feel like for the amount of money people are paying to be there and for what it looks like on the outside the inside should have significant work done to improve and to be more modern. At least have access with the TV to something other than live TV, like Netflix, etc. I was very disappointed to find out that there is no free parking on the property. While I did go back and see that Expedia disclosed this information it's in the fine print at the very bottom after you've scrolled and read every single detail. It never explicitly says there's no free parking. It only states that valet parking is available at cost. Also, within the last instructions of the fine print, it states that there is a fee to stay at the resort that's not included in the Expedia expense. I'm glad that Expedia included that, I feel like they are not being forthcoming, and I felt somewhat deceived into the idea. I was getting a good price for this hotel. I could've stayed much closer at a cheaper rate. The staff we're all friendly. You cannot walk anywhere as far as shopping goes we're getting food. There is no microwave or refrigerator in the room that I got. It took about 20 minutes to get my car because of the valet.
Rebecca
Stayed 1 night in Feb 2024