2/10 Terrible
Frank
May 11, 2024
Disliked: Staff & service, property conditions & facilities
Unfortunately our stay at this hotel was horrible. Two out of the three rooms we tried had pee stain on the blankets, the sheets had black stains on them and the comforters in both rooms were dirty and also had pee stains towards the top of the sheets. Upon asking for another room, the clerk told us if we didn’t like it he would give us a refund but not another room because it wasn’t their fault, it was the cleaning ladies fault whom only speak Spanish and he has no control over it. You would think after two rooms of pee and blanket stains they would refund us our money and comp us for the night but no, all we got were two bottles of water. Elevators are dirty and old, carpets in the rooms stink.Please only stay here if you are desperate.
Frank
Stayed 1 night in May 2024