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Oaks Townsville Metropole Hotel

4.5 star property
4.5-star luxury aparthotel near Maritime Museum of Townsville

Choose dates to view prices

Photo gallery for Oaks Townsville Metropole Hotel

Exterior
Meeting facility
View from room
Meeting facility
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Washer
  • Pool
  • Housekeeping
  • Parking included
  • Gym
  • Air conditioning

Explore the area

Map
81 Palmer Street, South Townsville, QLD, 4810
  • Castle Hill
    ‪3 min drive‬
  • Magnetic Island Ferry Terminal
    ‪3 min drive‬
  • Queensland Country Bank Stadium
    ‪4 min drive‬
  • Townsville, QLD (TSV)
    ‪21 min drive‬

Room options

View all photos for Mt Stuart Studio (No Housekeeping)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Mt Stuart Studio (No Housekeeping)

  • 506 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Mt Stuart Studio

Desk, iron/ironing board, cribs/infant beds, free WiFi

Mt Stuart Studio

  • 506 sq ft
  • Studio
  • 1 bathroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Two Bedroom Dual (No Housekeeping)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Two Bedroom Dual (No Housekeeping)

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds and 1 King Bed

View all photos for Holiday Special, City Scape Studio (No Housekeeping)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Holiday Special, City Scape Studio (No Housekeeping)

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio (No Housekeeping Service)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Studio (No Housekeeping Service)

  • 506 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio

Desk, iron/ironing board, cribs/infant beds, free WiFi

Studio

  • 506 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for City Studio

Desk, iron/ironing board, cribs/infant beds, free WiFi

City Studio

  • 506 sq ft
  • Studio
  • 1 bathroom
  • Water view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Two Bedroom Dual Key

Desk, iron/ironing board, cribs/infant beds, free WiFi

Two Bedroom Dual Key

  • 1012 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds and 1 King Bed

View all photos for City Studio (No Housekeeping)

Desk, iron/ironing board, cribs/infant beds, free WiFi

City Studio (No Housekeeping)

  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for City Scape Studio Apartment

Desk, iron/ironing board, cribs/infant beds, free WiFi

City Scape Studio Apartment

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio Apartment

Desk, iron/ironing board, cribs/infant beds, free WiFi

Studio Apartment

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Mount Stuart Studio Apartment

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Two-Bedroom Dual Key Apartment

Desk, iron/ironing board, cribs/infant beds, free WiFi

Two-Bedroom Dual Key Apartment

  • Sleeps 4
  • 1 Twin Bed and 1 King Bed

City Studio (No Housekeeping)

  • Sleeps 2
  • 1 Twin Bed

Studio (No Housekeeping Service)

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Townsville

South Townsville stay.Within a 15-minute walk of this South Townsville aparthotel, you'll find Maritime Museum of Townsville and Perc Tucker Regional Gallery. Museum of Tropical Queensland and Cultural Centre Townsville are also within 2 miles (3 km).
View more Aparthotels in TownsvilleOpens in a new window

What's nearby

  • Museum of Tropical Queensland - 17 min walk - 0.9 miles
  • Townsville 400 Racetrack Start / Finish line - 3 min drive - 1.5 miles
  • Castle Hill - 3 min drive - 1.3 miles
  • Magnetic Island Ferry Terminal - 3 min drive - 1.3 miles
  • Queensland Country Bank Stadium - 4 min drive - 1.4 miles

Getting around

  • Townsville Station - 9 min drive
  • Townsville, QLD (TSV) - 21 min drive

Restaurants

  • ‪Wild Rice Laos & Thai Cuisine - ‬12 min walk
  • ‪IMC Steak House - ‬6 min walk
  • ‪Molly Malones Irish Pub - ‬17 min walk
  • ‪Zambrero Townsville - ‬13 min walk
  • ‪Grill'd - ‬8 min walk

About this property

Oaks Townsville Metropole Hotel

4.5-star luxury aparthotel near Maritime Museum of Townsville
There's a restaurant on site. WiFi and wired Internet are free in public spaces. Oaks Townsville Metropole Hotel offers its guests an outdoor pool and a fitness center. An arcade/game room, tour/ticket assistance, and laundry facilities are also featured at the luxury Oaks Townsville Metropole Hotel. Self parking is free.

This 4.5-star Townsville aparthotel is smoke free.

  • 104 guestrooms or units
  • 11 levels
  • Built in 2008
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Game room or arcade
  • Elevator
  • No smoking on site
  • 1 conference room
  • Dining venue
Oaks Townsville Metropole Hotel offers 104 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Televisions come with cable channels. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English

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Oaks Townsville Gateway Suites

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  • Parking included
  • Air conditioning
  • Laundry
4.3 out of 5, Excellent, 1,174 reviews
The price is $122
includes taxes & fees
$122 per night
Mar 29 - Mar 30
Oaks Townsville Gateway Suites

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Crib: AUD 20 per night

Restaurants on site

  • Metropole Hotel

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • A restaurant

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Gym
  • Boat tours nearby
  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 104 units
  • 11 floors
  • Built in 2008
  • Double-glazed windows

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and debit cards. Cash is not accepted. 

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Oaks M
Oaks M Palmer
Oaks M Palmer Hotel
Oaks M Palmer Hotel South Townsville
Oaks M Palmer South Townsville
Oaks M Palmer Apartment South Townsville
Oaks M Palmer Apartment
Oaks Metropole Hotel South Townsville
Oaks Metropole South Townsville
Oaks Metropole
Oaks Metropole Townsville
Oaks Metropole Hotel
Oaks Townsville Metropole
Oaks Townsville Metropole Hotel Aparthotel
Oaks Townsville Metropole Hotel South Townsville
Oaks Townsville Metropole Hotel Aparthotel South Townsville

Frequently asked questions

How close is Oaks Townsville Metropole Hotel to the airport?

Oaks Townsville Metropole Hotel is 5.4 mi (21-min drive) away from the Townsville, QLD (TSV) airport, the closest popular airport to the property.

How much does it cost to stay at Oaks Townsville Metropole Hotel?

As of Mar 26, 2025, prices found for a 1-night stay for 2 adults at Oaks Townsville Metropole Hotel on Apr 5, 2025 start from $141.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Oaks Townsville Metropole Hotel have an airport shuttle?

Airport shuttle services are not available at Oaks Townsville Metropole Hotel.

How close is Oaks Townsville Metropole Hotel to the beach?

This aparthotel is 1.2 mi (7-min drive) from The Strand Beach and 2.7 mi (12-min drive) from Pallarenda. Don't forget your sunscreen!

Does Oaks Townsville Metropole Hotel offer free breakfast?

Oaks Townsville Metropole Hotel does not offer free breakfast.

Is there a casino at Oaks Townsville Metropole Hotel?

No, there is no casino at this aparthotel.

What time is check-in at Oaks Townsville Metropole Hotel?

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM.

Is there free parking at Oaks Townsville Metropole Hotel?

This aparthotel offers free self parking.

Does Oaks Townsville Metropole Hotel have a pool?

Oaks Townsville Metropole Hotel features an outdoor pool.

Does Oaks Townsville Metropole Hotel have a restaurant?

Oaks Townsville Metropole Hotel is home to Metropole Hotel, which features local and international cuisine, ocean views, and al fresco dining.

Does Oaks Townsville Metropole Hotel have a spa?

There are no spa services available at this aparthotel.

How close is Oaks Townsville Metropole Hotel to downtown Townsville?

Oaks Townsville Metropole Hotel is 0.6 mi away from Townsville.

Oaks Townsville Metropole Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 783 out of 1493 reviews
Rating 8 - Good. 508 out of 1493 reviews
Rating 6 - Okay. 125 out of 1493 reviews
Rating 4 - Poor. 51 out of 1493 reviews
Rating 2 - Terrible. 26 out of 1493 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joe

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Christian

Liked: Cleanliness, property conditions & facilities
Neat and tidy
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location near lots of great restaurants and an easy walk to the city and Country Bank Stadium
Stayed 2 nights in Nov 2024

10/10 Excellent

Philippa

Traveled with family
Liked: Cleanliness, property conditions & facilities
Need to update TV 📺 as it was so hard to turn on. Was told to press red button on right side, without a torch 🔦 very hard to find red button.
Stayed 2 nights in Nov 2024

8/10 Good

Matt

Business traveler
Liked: Cleanliness, amenities
Restaurant downstairs was great. Property was boring
Stayed 2 nights in Nov 2024

10/10 Excellent

Monica

Liked: Cleanliness
Comfortable bed.
Stayed 1 night in Nov 2024

10/10 Excellent

Diane

Business traveler
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Ivan

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Return stay.
Very clean and comfortable room with all amenities.
Stayed 3 nights in Oct 2024

6/10 Okay

Tanya

Stayed 3 nights in Oct 2024

6/10 Okay

Andrew

Business traveler
Liked: Cleanliness, room comfort
A bit disappointing after my last stay. Both the tv and the dishwasher didn’t work in this room. As I was only in for the night there was no point complaining. A lot of the fittings are getting dated in this hotel.
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, room comfort
The room was as it usually is and the service polite and efficient. I used the washing machine on the last night to wash my clothes. Unfortunately the machine leaked all through the room. I was given the room next door for my final night. Unfortunate and disappointing.
Stayed 3 nights in Oct 2024

2/10 Terrible

robert

Disliked: Cleanliness, property conditions & facilities
smelly room, dirty bathroom ,torn ripped carpet
Stayed 2 nights in Oct 2024

10/10 Excellent

Diane

Business traveler
Liked: Cleanliness, room comfort
Nice
Great place the new pub out front makes it even more convenient
Stayed 2 nights in Sep 2024

10/10 Excellent

Kara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The deluxe rooms were very pleasing for our accommodation
Stayed 1 night in Sep 2024

8/10 Good

Sue

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
11th floor views amazing. Free upgrade is much appreciated. Great amenities in the room. Light switch for ensuite in weird place.
Stayed 3 nights in Sep 2024

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Hyeon

Traveled with group
Liked: Cleanliness, amenities, room comfort
Stayed 13 nights in Aug 2024

10/10 Excellent

Danielle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Nita

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Good property in good area. Reception closed on arrival. Instructions prior to arrival would have been appreciated
Stayed 1 night in Aug 2024

10/10 Excellent

PHILIP

Liked: Cleanliness, amenities, property conditions & facilities
Staff in reception was very helpful
Stayed 1 night in Sep 2024

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
The view was amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nice location and great room. Extremely comfy bed and clean rooms. Will be back!
Stayed 1 night in Aug 2024

10/10 Excellent

Grant

Liked: Cleanliness, property conditions & facilities
When staying in Townsville I always try to stay here. Just like and the staff are friendly as well.
Stayed 1 night in Aug 2024

10/10 Excellent

Penny

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely apartment with great view from small balcony. Everything we could want was provided. The only absence was a source of good coffee. Maybe a coffee pod machine would have enhanced our experience. We also had a great deal of difficulty parking, in fact I scraped the side of our hire car in trying to park in the last spot, beside a big SUV. They are very narrow parking bays and there is insufficient manoeuvring space to get your vehicle straight on entry.
Stayed 11 nights in Jul 2024