8/10 Bueno
Vaughn B.
20 ene. 2025
Le gustó: Limpieza
Nice house, rough check-in
The house is fantastic, very clean and easy to find (right near the property market). Checking in was a hassle with security telling us we weren’t on the list so we couldn’t enter the park. People in the Venture Out office finally got a hold of our concierge, who was sick and didn’t pass the information down my party was arriving. After about an hour delay, we got on the list and were able to access the home. We had to pay Venture Out security office another 130, make sure you read the fine print on this listing (I knew this ahead of time but just another irritation after we couldn’t access the property). The major disappointment was the golf cart had a flat tire. I immediately notified the substitute concierge who said she would work on it. Bluntly, nothing was done during our 4 night stay. The golf cart was one of the reasons we rented the property as we had someone with mobility issues and the cart would have made things easier getting around the park facilities. The cart is even featured in the property photos and description. I was highly disappointed. Also, the bicycles were rusty and one of them had a ripped seat. All in all, we made things work. The Welcome binder had a lot of good information about local restaurants and entertainment; we greatly appreciated that. The beds were comfy and the showers were huge. AC worked great but we mainly used the ceiling fans. We would stay here again as long as those things were remedied.
Vaughn B.
Se hospedó 4 noches en enero de 2025