See all properties
Save

Urban Green Hotel & Suites

4.0 star property
4-star hotel near Sabana Park

Choose dates to view prices

Photo gallery for Urban Green Hotel & Suites

Front of property
Free daily full breakfast
Free daily full breakfast
Reception
Hair dryer, towels, soap, shampoo
Reviews
8.0

Very good

Popular amenities

  • Breakfast included
  • Spa
    SpaSpa
  • Gym
    GymGym
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Housekeeping
    HousekeepingHousekeeping
  • Air conditioning
    Air conditioningAir conditioning

Explore the area

Map
Avenida Primera, Calles 1 y 3, San José, San José, 10101
  • Popular LocationNational Theater4 min walk
  • Popular LocationCentral Park4 min walk
  • Popular LocationNational Museum of Costa Rica10 min walk
  • AirportSan José (SJO-Juan Santamaría Intl.)27 min drive

Room options

View all photos for Family Room, Ensuite

Minibar, in-room safe, laptop workspace, soundproofing

Family Room, Ensuite

  • 646 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room, Ensuite - No Window

Standard Double Room, Ensuite - No Window | Minibar, in-room safe, laptop workspace, soundproofing

Standard Double Room, Ensuite - No Window

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Presidential Suite, Ensuite

Presidential Suite, Ensuite | Minibar, in-room safe, laptop workspace, soundproofing

Presidential Suite, Ensuite

  • 1184 sq ft
  • Sleeps 5
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room, Ensuite

Superior Double Room, Ensuite | Minibar, in-room safe, laptop workspace, soundproofing

Superior Double Room, Ensuite

  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Deluxe Suite, Ensuite

Deluxe Suite, Ensuite | Living room | 42-inch flat-screen TV with cable channels, TV

Deluxe Suite, Ensuite

  • 753 sq ft
  • Sleeps 2
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Junior Suite, Ensuite

Junior Suite, Ensuite | Minibar, in-room safe, laptop workspace, soundproofing

Junior Suite, Ensuite

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

Similar properties

Exterior
Radisson San Jose-Costa Rica
Pool
Breakfast included
Kids pool
Parking included
4.3 out of 5, Excellent, (1007)
The price is $146
per night
$165 total
includes taxes & fees
Jul 11 - Jul 12
Radisson San Jose-Costa Rica

About the neighborhood

San José

City center stay.With a stay at this Carmen hotel, you'll be steps from Plaza de la Cultura and Pre-Colombian Gold Museum. Morazan Park and National Theater are also within half a mile (1 km).

What's nearby

  • Morazan Park - 3 min walk
  • National Theater - 4 min walk
  • Central Park - 4 min walk
  • National Museum of Costa Rica - 10 min walk
  • Sabana Park - 3 min drive

Getting around

  • San Jose Procuradiria Museum Station - 12 min walk
  • San José (SYQ-Tobías Bolaños Intl.) - 21 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Alma de Café - ‬3 min walk
  • ‪La Vasconia - ‬2 min walk
  • ‪Spoon - ‬3 min walk
  • ‪Cultura5 - ‬2 min walk

About this property

Urban Green Hotel & Suites

4-star hotel near Sabana Park
Urban Green Hotel & Suites offers its guests a steam room and a fitness center. WiFi is free in public spaces. Free breakfast is served daily. Spa services, a vending machine, and multilingual staff are also featured at Urban Green Hotel & Suites. Free self parking is available.

This 4-star San José hotel is smoke free.

  • 100 guestrooms or units
  • Full breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
Urban Green Hotel & Suites offers 100 air-conditioned accommodations with minibars and safes. 42-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, and body scrubs.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Highchair
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Urban Green Hotel & Suites

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Urban Green Hotel Suites
Urban Green & Suites San Jose
Urban Green Hotel & Suites Hotel
Urban Green Hotel & Suites San José
Urban Green Hotel & Suites Hotel San José

Frequently asked questions

How close is Urban Green Hotel & Suites to the airport?

Urban Green Hotel & Suites is 5.2 mi (21-min drive) away from the San José (SYQ-Tobías Bolaños Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Urban Green Hotel & Suites?

As of Jun 27, 2024, prices found for a 1-night stay for 2 adults at Urban Green Hotel & Suites on Jun 28, 2024 start from $68.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Urban Green Hotel & Suites have an airport shuttle?

Airport shuttle services are not available at Urban Green Hotel & Suites.

Does Urban Green Hotel & Suites offer free breakfast?

Urban Green Hotel & Suites offers free full breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Urban Green Hotel & Suites?

No, there is no casino at this hotel, but Casino Fiesta (5-min walk) and Casino Fiesta Heredia (13-min drive) are nearby.

What time is check-in at Urban Green Hotel & Suites?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Urban Green Hotel & Suites?

This hotel offers free self parking.

Does Urban Green Hotel & Suites have a pool?

Urban Green Hotel & Suites does not have a pool.

Does Urban Green Hotel & Suites have a spa?

This hotel doesn't have a spa, but it does offer body scrubs and hot stone massages.

How close is Urban Green Hotel & Suites to downtown San José?

Urban Green Hotel & Suites is 0.2 mi away from San José.

Urban Green Hotel & Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 124 out of 272 reviews" "
Rating 8 - Good. 75 out of 272 reviews" "
Rating 6 - Okay. 35 out of 272 reviews" "
Rating 4 - Poor. 17 out of 272 reviews" "
Rating 2 - Terrible. 21 out of 272 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Mario

Liked: Cleanliness, staff & service
Disliked: Room comfort
WOuld I go back to this hotel?
Well to begin after checking in only one elevator worked and it is very slow, mattress was old with dent on one side, in bathroom the door would impede the use of toilet, shower did not have a door, so floor gets wet after showering, on my last day elevator was not working, so I had to go down the stairs with luggage, no one to help. Agents were helpful for the most part, room was clean, towels and sheets changed daily, the location good. I suggest hotel management take care of this problems and would be a very good place to stay.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exelentes habitaciones, muy céntrico, limpio y el servicio es lo mejor
Stayed 1 night in Mar 2024

10/10 Excellent

Wayne

Stayed 1 night in Mar 2024

10/10 Excellent

Linda

Liked: Amenities
Nice to us, even served breakfast when we arrived at closing time
Stayed 1 night in Feb 2024

6/10 Okay

Jean Francois

Liked: Cleanliness, staff & service
Great location. Only issue during my stay was that not all the elevators were working properly. Only one was working. Also the water was not flowing out properly in the sink as the pipe had to be cleaned. Overall clean hotel and nice staff.
Stayed 6 nights in Feb 2024

8/10 Good

Tamika

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful 2 bedroom suite for our last night in Cost Rica. The staff was friendly and helpful. We appreciated the early check in so we could get something to eat and do a little shopping.
Stayed 1 night in Feb 2024

8/10 Good

Joanne

Liked: Cleanliness, staff & service
Great breakfast
Stayed 1 night in Feb 2024

10/10 Excellent

Jefferson

Stayed 1 night in Feb 2024

10/10 Excellent

Jafari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff
Stayed 2 nights in Feb 2024

10/10 Excellent

E S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Nice room and great location. Located near all recommended sites. Breakfast staff was particularly helpful explaining each item on the Costa Rican breakfast. It was very good. Hotel let us leave our luggage after checkout so we could continue sightseeing until our ride picked us up at 4:00 pm. Very helpful!
Stayed 1 night in Feb 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
If you are staying in San Jose, Costa Rica, this place is the spot!! Super friendly staff, the property is very well up kept. The Rooms are updated and clean!
Stayed 1 night in Feb 2024

6/10 Okay

Sajid

Liked: Cleanliness
Not bad.
Stayed 1 night in Feb 2024

8/10 Good

Jean-Claude

Stayed 7 nights in Jan 2024

10/10 Excellent

Tally

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️. 5 star stay. Nice hotel. Great central location in San Jose close to everything within walking distance. Excursions out of town are easy to arrange and great fun. The hotel has a hospitable friendly staff who helped book tours and were very helpful. Breakfast is included with the hotel stay and is very good. And when you travel they make you a boxed breakfast and lunch. Highly recommend staying at Urban Green Hotel & Suites when you visit Costa Rica.

6/10 Okay

Sun

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
service great, hotel condition poor
The good first, the location is good if you want to visit museums, bartender was helpful and real friendly, the people running the breakfast area are great. The cons, no bellhop you have to bring your own luggage into the room, only 1 elevator in service. Towels were brown, the room was dusty. The area is a bit sketchy at night.
Stayed 1 night in Jan 2024

8/10 Good

Barbara

Liked: Staff & service
Hotel is dated and not accessible
The hotel is older and could stand some safety repairs to access their restaurant, elevator, and rooms. They have removed what must have been 3-4 stairs and filled them in with a very steep dangerous narrow ramp which is not readily walkable. Current access is a safety hazard. Rooms are not generally accessible due to over-all stairs. My room had no window, no chair, no working refrigerator. It did have an AC unit which I did not need to use. It had a TV with some English programming. Hotel location is excellent in center of San Jose. Walking distance to Cathedral, Indoor Market, Jade Museum, Gold Museum, National Museum, National Theater.
Stairways to access rooms
Single queen room
Stayed 4 nights in Jan 2024

8/10 Good

Joseph

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Breakfast
It's a lovely little hotel near downtown and the breakfast was fantastic. The staff were all very nice and very understanding of my limited Spanish. They generally had enough English to close the gap. Just a couple of minor issues with elevators and the shower needing repairs.
Stayed 1 night in Jan 2024

6/10 Okay

elta

Liked: Staff & service
The neighborhood of the hotel was sketchy. As two girls traveling slone we would not leave the hotel at night. Also the hotel inside felt like limited privacy.
Stayed 2 nights in Jan 2024

10/10 Excellent

judith

Disliked: Amenities
The property is very basic. Not really a safe area. But only a black away.
Stayed 1 night in Jan 2024

2/10 Terrible

Bernadette

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I booked a queen size bed room for a 10-night stay and the hotel gave us a cheaper 1 double bed size room. The queen size bed room or 2 double bed size room were both not available. We cannot fit in the bed that was given to us and this is not the accommodation I booked and paid for. We were told by the reception that we have to PAY $200 MORE to upgrade to the bed size room we booked and already paid for. SCAM and deceiving advertising… listing and charging a queen size bed but gives a downgraded double size bed room! After contacting Expedia for 3 consecutive days and proving the hotel manager that the bed is too small to pass as queen bed, I got a refund on the 3rd day and moved to Holiday Inn nearby which was cheaper and much nicer and has a big pool.
Stayed 10 nights in Jan 2024

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the price! The hotel has a unique layout and some cool features - like translucent floors and automatic lighting. The front desk staff are friendly and helpful. The complimentary breakfast was pretty good and filling as well and the chef has a lovely personality that makes you feel welcome. It's important to note the ceiling height in the rooms is quite low. I'm short (5 foot) so it didn't bother me but if you're tall, it could be a problem.
Stayed 1 night in Jan 2024

8/10 Good

Gintaras

Traveled with family
Liked: Amenities
Stayed 1 night in Dec 2023

6/10 Okay

ENRIQUE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was very near the center of city life! The staff friendly overall. The carpet in the hotel room was dirty though, and my family and I had an allergic reaction to the pollen and dust. Overall, adequate and clean in general. Unfortunately our room had no window so we felt sort of trapped...
Stayed 6 nights in Dec 2023

10/10 Excellent

Natalya

Stayed 2 nights in Dec 2023

8/10 Good

Fraser

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This definitely one of the most interesting accommodations I’ve ever stayed at. Not like most hotels the way it looks. We said on the 4th floor but our room did not have windows and had low ceilings. However it was really clean and comfortable. With a kitchenette. The bathroom had a walk in shower. The staff were really friendly and helpful. And we really liked our free welcome drink. The food at the restaurant was also good. The location was right downtown and close to shopping and restaurants. I would say again.
Stayed 1 night in Dec 2023