6/10 Aceptable
Kristen W., Pueblo, CO
3 jun. 2024
Nice on the surface, but left some things to be desired
The inside photos of this property are spot on - it's lovely on the surface, very appealing and comfortable. Overall our stay was fine, but there were also several things that lacked. When we first arrived (at night no less) we did not feel particularly welcome or comfortable - the outside of this group of properties is completely run down and the neighborhood felt questionable.
Additionally, some of the dishes in the cabinet were dirty and had to be washed before being used. Lots of the assorted bedding had icky stains on them. Rug outside the shower looked like it hadn't been washed in months. Smallish things that make a big difference in feeling at home and comfortable.
Our initial contact to the property manager went unanswered which was frustrating. When I contacted the second person listed, I got an almost immediate response which I very much appreciated, and was granted an extra hour for check-out time when requested which I also really appreciated.
Kristen W.
Se hospedó 4 noches en mayo de 2024