4/10 Malo
Jackie C.
10 ago. 2024
No le gustó: Limpieza
Not at all satisfied
There were major safety concerns, as well as cleanliness issues that by and large have yet to be adequately addressed several days later. We picked this unit based on the pictures as well as the ratings. The pictures were most definitely misleading. It's a very small unit, with no tvs in the bedrooms, so if you sleep in the loft, you have to hear the tv being watched in the LR. Beds were not comfortable, furnishings were dated, although the ceiling fans were very unique.
The way that we were managed vs the other reviews make me wonder if there was some underlying reason why we were treated differently...
If you are ok with having to bring all of the comforts of home in your suitcase and don't mind lack luster customer service/ hospitality and an owner not the least bit concern about your safety.... then come on and book 4120 Captiva. I have booked through Vrbo several times and have never been THIS disappointed with a unit.
Jackie C.
Se hospedó 3 noches en agosto de 2024