2/10 Terrible
Cassandra E.
8 jun. 2024
No le gustó: Limpieza
Beware!!!!!
As I was driving up to the property at 4:40 the cleaning crew was pulling off the property staring into our car as if we were doing something wrong. The house was nice however a lot of malfunctioning appliances. The host changed every time I called which was pretty annoying because it wasnt a main contact. The master bathroom toilet did not work so my husband and i were forced to use a different bathroom with our guest. A lot of damaged and broken furniture that they said we broke. When I asked for clearer images they never submitted it but went through the insurance and submitted a claim. The pool was a total nightmare!!!! It was dirty full of leaves merky water and the vacuum they ask you not to move is broken. It makes it hard to swim because there is a huge 10ft filter hose that just sits across the pool doing absolutely nothing. They ask you not to move or else you will be charged. The device does not function as the pool was nasty. It was 97 degrees in Florida and our guest was skeptical about swimming in the pool. We had to physically go into a dirty pool to clean out the leaves and bugs that the vaccum was supposed to do. They were not accommodating to a late checkout although the cleaning crew was there at my check-in time and the cleaning crew was on property before we checked out and what really pissed me off is when they accused us of damaging a chair without proof!!!!!! Beware!!!!!
Cassandra E.
Se hospedó 2 noches en mayo de 2024