6/10 Aceptable
Elizabeth B.
29 oct. 2024
it's all about adaptation
very funky booking experience. stressful lack of communication with property mgmt despite on-time booking payments, and a few questions asked. no confirmation and arrival instructions were received almost up to travel day, when i was informed payment had not been received, despite timely transaction confirmation on my credit card statement. VRBO support ultimately provided me the phone number of the out-of-state owner, who was genuinely and appropriately concerned re status of the situation, and got issues straightened out with the property management team for our imminent arrival.
My husband and i basically liked the vibe of the place; however, it was not very physically comfortable overall, especially for a 6-night stay. we adapted as best we could to numerous issues, and at end of our stay i provided a list of suggested improvements, which could make for a much more pleasant stay for future visitors. property management team replied, informing me they would no longer be managing the property as of a week after our stay. i then supplied the list directly to the owner who expressed appreciation and hope that our stay had been satisfactory. my husband and i were very happy to be in Marfa again after a 10-year absence, and the stay was satisfactory overall.
Elizabeth B.
Se hospedó 6 noches en octubre de 2024