4/10 Malo
Cindy T.
21 nov. 2024
Le gustó: Limpieza
Very disappointed
We booked this cottage for a family wedding. I checked the reviews and it was 10.0/10. Not so. The location is definitely a 10, but the place is tired. ( Rubber stoppers in tubs, faucet handle broken off in main bathroom, living room sofas scratched, no icemaker, tired decorative pillows, kitchen linoleum cracked. All that we could have overlooked had we had consistent hot water. When I contacted the owner, they stated they had been there the week before and with intermittent showers they were able to get warm, not hot, water. They had scheduled a plumber to come AFTER our visit so as to not disturb us. We did not have hot water to shower or wash dishes. I had to heat up water on the stove to wash dishes. The dishwasher did not work, but they said that was due to having the child lock on. I tried several times to hold and unlock, but it did not work. I am hard-pressed to give this cottage more than a 6.0 the bed and mattresses were good. Not having basic amenities like hot water is really a drawback. We checked out two days early and they are going to be refunding us for those two days. She stated that when her housekeeper went in that there was warm water in the kitchen and that the dishwasher worked. There was no hot water when we needed it. It messed up our dinner plans, etc.. I was really saddened by the attitude taken by the owner. No one should have to stay anywhere where they can’t count on having hot water. They knew something was wrong with the water heater.
Cindy T.
Se hospedó 5 noches en noviembre de 2024