8/10 Bueno
Rachel R.
17 mar. 2025
Le gustó: Limpieza
Good Murray Hill Location
The house itself has got a really great layout because the master suite is kind of separated so if you have more than one couple staying, there can really be very nice for that. Kitchen’s got all you need. However, we ran into an issue where the microwave was not working it would power on, but wouldn’t work. The freezer was not freezing and the refrigerator was barely working. So this wasn’t as big a deal for us. However, when you rent a VRBO, you expect everything to be in good working order so you can at least have ice in your beverages like we like to do for cold brew and prepare breakfast. I did report this to the landlord. I told him it wasn’t critical for our trip, but it feels like this has been ongoing and not new news. So I also had a very challenging time communicating with the landlord to understand when people would or would not be in and out what their request were for us and why we needed to provide certain things. For example, They wanted to have us fill out certain forms, etc. when I feel like as the renter, I should just be able to tell you things and you handle whatever needs to happen administratively on your end.Just seems that these folks are not used to using either their property management company or having short-term tenants. Either way I’ve been renting VRBO properties now for more than 20 years and I’ve never had such a snafu trying to communicate with landlord and had so many things wrong with the unit. And not being offered any kind Refund.
Rachel R.
Se hospedó 5 noches en marzo de 2025