The Capitol Hotel, Ascend Hotel Collection

3.0 star property
3-star hotel near XL Center

Choose dates to view prices

Photo gallery for The Capitol Hotel, Ascend Hotel Collection

Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Exterior
Exterior
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Gym
  • Housekeeping
  • Laundry
  • Pet friendly

Explore the area

Map
440 Asylum St, Hartford, CT, 06103
  • Bushnell Park
    ‪1 min walk‬
  • XL Center
    ‪4 min walk‬
  • Connecticut Convention Center
    ‪15 min walk‬

Room options

Premium Room, 1 King Bed, Non Smoking, View

  • 198 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • 260 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking, View (Premium View)

  • 260 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

  • 198 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, View (Premium View)

  • 260 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Hartford

Heart of Hartford.At this Downtown Hartford hotel, you'll be within a 5-minute walk of XL Center and Bushnell Park. Soldiers and Sailors Memorial Arch and Hartford Symphony Orchestra are also within half a mile (1 km).

What's nearby

  • Bushnell Park - 1 min walk - 0.1 miles
  • XL Center - 4 min walk - 0.3 miles
  • Bushnell Center for the Performing Arts - 9 min walk - 0.5 miles
  • Connecticut Convention Center - 15 min walk - 0.8 miles
  • Xfinity Theatre - 4 min drive - 1.8 miles

Getting around

  • Hartford Union Station - 2 min walk
  • Bradley Intl. Airport (BDL) - 24 min drive

Restaurants

  • ‪Black-Eyed Sally's - ‬2 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪The Brownstone - ‬6 min walk
  • ‪Max Downtown - ‬5 min walk
  • ‪Element 315 - ‬8 min walk

About this property

The Capitol Hotel, Ascend Hotel Collection

3-star hotel near XL Center
There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. A business center and 2 meeting rooms are available. A 24-hour fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly The Capitol Hotel, Ascend Hotel Collection. Parking is available for a fee. A complete renovation of The Capitol Hotel, Ascend Hotel Collection was completed in 2016.

This 3-star Hartford hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 9 levels
  • Built in 1960
  • Full breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
The Capitol Hotel, Ascend Hotel Collection offers 96 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per day; includes in/out privileges)

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 80 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15.00 per day (in/out privileges)
  • Pet fee: USD 35.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit or debit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Holiday Inn Express Hartford-Downtown
Holiday Inn Express Hotel Hartford-Downtown
Hartford Holiday Inn
Red Roof PLUS Hartford Downtown Hotel
Holiday Inn Express Hartford-Downtown Hotel Hartford
Holiday Inn Hartford
Red Roof PLUS Hartford Downtown
Red Roof Inn PLUS Hartford Downtown Hotel
Red Roof PLUS+ Hartford Downtown
Red Roof PLUS Hartford
Capitol Hotel Hartford
The Capitol Hotel, an Ascend Hotel Collection Member Hartford
Hotel The Capitol Hotel, an Ascend Hotel Collection Member
Red Roof PLUS+ Hartford Downtown
Red Roof PLUS Hartford Downtown
Holiday Inn Express Hartford Downtown
Red Roof Inn PLUS+ Hartford Downtown
Capitol Hartford
Capitol Hotel
Capitol
The Capitol Hotel, Ascend Hotel Collection Hotel
The Capitol Hotel, Ascend Hotel Collection Hartford
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel, Ascend Hotel Collection Hotel Hartford

Frequently asked questions

How close is The Capitol Hotel, Ascend Hotel Collection to the airport?

The Capitol Hotel, Ascend Hotel Collection is 16.7 mi (24-min drive) away from the Bradley Intl. Airport (BDL) airport, the closest popular airport to the property.

How much does it cost to stay at The Capitol Hotel, Ascend Hotel Collection?

As of Mar 28, 2025, prices found for a 1-night stay for 2 adults at The Capitol Hotel, Ascend Hotel Collection on Mar 31, 2025 start from $84.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Capitol Hotel, Ascend Hotel Collection have an airport shuttle?

Airport shuttle services are not available at The Capitol Hotel, Ascend Hotel Collection.

Does The Capitol Hotel, Ascend Hotel Collection offer free breakfast?

The Capitol Hotel, Ascend Hotel Collection offers free full breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at The Capitol Hotel, Ascend Hotel Collection?

No, there is no casino at this hotel.

What time is check-in at The Capitol Hotel, Ascend Hotel Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Capitol Hotel, Ascend Hotel Collection?

Free parking is not available at this hotel. Self parking is available for USD 15.00 per day.

Does The Capitol Hotel, Ascend Hotel Collection have a pool?

The Capitol Hotel, Ascend Hotel Collection does not have a pool.

Does The Capitol Hotel, Ascend Hotel Collection have a spa?

There are no spa services available at this hotel.

How close is The Capitol Hotel, Ascend Hotel Collection to downtown Hartford?

The Capitol Hotel, Ascend Hotel Collection is 0.4 mi away from Hartford.

The Capitol Hotel, Ascend Hotel Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 347 out of 1021 reviews
Rating 8 - Good. 266 out of 1021 reviews
Rating 6 - Okay. 204 out of 1021 reviews
Rating 4 - Poor. 99 out of 1021 reviews
Rating 2 - Terrible. 105 out of 1021 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

ShanKar

Disliked: Cleanliness, staff & service, room comfort
Decieved, no charging point, no amenities
First of all, there is NO ev charging station at this location. The hotels.com listing deceived me. I asked the hotel and they said they don't have it, so no choice. Secondly, the tv channels said 'no signal' ended using phone whole night. Thirdly there is no 'game room' with pingpong as shown in the listing. Nothing of that sort, deceived again. The front desk person said the game room has been removed long ago. The only best thing is the breakfast and there is a park just outside. The hotels.com should do whatever they should to correct this misinformation on their site.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

brian

Traveled with family
Liked: Staff & service
Disliked: Room comfort
False Advertising
The people at the front desk were hospitable and friendly. They provided a refund of our parking like they said they would since we didn't stay the second night. The room didn't really look like the pictures, the bed was not very comfortable, the rooms next to us were loud, and we didn't feel we should have to pay for parking.
Stayed 2 nights in Dec 2024

6/10 Okay

ARRON, BROOKLYN

Stayed 1 night in Nov 2024

2/10 Terrible

Villilia

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor customer service Stayed December 20 to 23 and the night shift front desk staff was rude and unprofessional Bathroom was not kept Bathtub will not drain the water Toilet was clogged Not enough parking space and they don’t even know when the paid parking gets full
Stayed 2 nights in Dec 2024

8/10 Good

Cara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personable and Accommodating
Asani was amazing at check in. Very hospitable and knowledgeable of the area, offering recommendations for a meal. Would recommend this hotel to anyone and will go back.
Stayed 1 night in Dec 2024

8/10 Good

Anthony, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Lafayette

Stayed 4 nights in Dec 2024

10/10 Excellent

MaryKate

Stayed 2 nights in Nov 2024

2/10 Terrible

Carla

Stayed 1 night in Nov 2024

8/10 Good

Kitzie, Eden Mills

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12/7...our room was quite outdated. Extremely small tight bathroom. But overall it was a good stay
Stayed 1 night in Dec 2024

10/10 Excellent

Shawn

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Felix, Sayreville

Garage parking outdated
Stayed 1 night in Nov 2024

6/10 Okay

Danielle

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Annette

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Bruno

Liked: Cleanliness
Disliked: Staff & service
Weird people around the premises looking around the vehicles and trash cans loud sirens and car boom boxes etc.... well it's Hartford I should have booked somewhere else no Veterans discount either!!
Stayed 1 night in Dec 2024

10/10 Excellent

Andre, Palm Coast

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not great. But not horrible either
Stayed 3 nights in Nov 2024

10/10 Excellent

justin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Matthew

Liked: Amenities
Great
Stayed 2 nights in Nov 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Same Magic
We were celebrating our 40th anniversary having stayed at an earlier incarnation of the hotel on our wedding night. We found the stay to be friendly and very helpful.
Stayed 1 night in Nov 2024

6/10 Okay

Stephanie

Traveled with family
Liked: Cleanliness, staff & service
We stayed here for an Irish dance competition in Hartford. The property is dated and was right next to the bus station. The underground parking garage wasn't easy to get in and out of with our truck. The staff were very polite and helpful. The bathroom was small, the shower curtain wasn't waterproof, and it took a while for the hot water to warm up. The beds weren't very comfortable. If you need a basic room just to sleep, then this hotel is fine. If you want more amenities, then this isn't the place you'll want to stay.
Stayed 2 nights in Nov 2024

4/10 Poor

Kelley

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Tammy

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room and hallways on the 6th floor reeked of cigarette smoke, like it was deeply settled in. We had to wash our clean clothes and jackets when we got home. Staff didn’t explain how the parking gate worked so we had to go back to the office for help. Close to the XL center but I would rather walk further or Uber than stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

LORI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the middle of a city and affordable. Room was larger than expected and was clean. Bathroom was pretty good and clean. The staff was AMAZINGLY nice and happy. I will return when I go to Xfinity for concerts!!
Stayed 2 nights in Nov 2024