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Hotel Louis C. Jacob

5.0 star property
Family-friendly 5-star hotel with 2 restaurants

Choose dates to view prices

Photo gallery for Hotel Louis C. Jacob

Sauna
Property amenity
Fitness facility
Front of property
Premium bedding, pillowtop beds, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Gym

Explore the area

Map
Elbchaussee 401-403, Hamburg, HH, 22609
  • Jenischpark
    ‪19 min walk‬
  • Volksparkstadion
    ‪10 min drive‬
  • Airbus Site Funkenwerder
    ‪22 min drive‬
  • Hamburg (HAM)
    ‪33 min drive‬

Room options

View all photos for Suite

Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Suite

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Single Room

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Single Room

  • 290 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Bedroom

Superior Double Room, 1 Bedroom | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Double Room, 1 Bedroom

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Elbroom

Elbroom | Premium bedding, pillowtop beds, minibar, in-room safe

Elbroom

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Bedroom, Garden View

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Double Room, 1 Bedroom, Garden View

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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Front of property

Mercure Hotel Hamburg Mitte

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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 940 reviews
The price is $110
includes taxes & fees
$103 per night
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About the neighborhood

Hamburg

Altona stay.Your stay at this Altona hotel places you within 2 miles (3 km) of Jenischpark and Elbe. Elbe Shopping Mall and Elbstrand are also within 3 miles (5 km).

What's nearby

  • Jenischpark - 19 min walk - 1.0 mile
  • Volksparkstadion - 10 min drive - 4.7 miles
  • Barclays Arena - 10 min drive - 4.8 miles
  • Trabrennbahn Hamburg Bahrenfeld - 12 min drive - 4.5 miles
  • Airbus Site Funkenwerder - 22 min drive - 12.1 miles

Getting around

  • Hamburg-Sülldorf Station - 7 min drive
  • Hochkamp S-Bahn - 15 min walk
  • Hamburg Airport (HAM) - 33 min drive

Restaurants

  • ‪Strandkind Hamburg - ‬4 min drive
  • ‪Café Palme - ‬7 min drive
  • ‪Rio Grande Blankenese - ‬3 min drive
  • ‪Knips Bar Restaurant - ‬19 min walk
  • ‪HYGGE - the farm - ‬14 min walk

About this property

Hotel Louis C. Jacob

Family-friendly 5-star hotel with 2 restaurants
Hotel Louis C. Jacob offers its guests a full-service spa, a sauna, and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center, 6 meeting rooms, and limo/town car service are available. Spa services, a library, and a terrace are also featured at the luxury Hotel Louis C. Jacob. An airport shuttle (available 24 hours), a cruise ship terminal shuttle, and a train station drop-off service are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Hamburg hotel.

  • 84 guestrooms or units
  • 2 levels
  • 2 buildings
  • 2 dining venues
  • Built in 1791
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Hotel Louis C. Jacob offers 84 accommodations with minibars and espresso makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Louis C. Jacobs Spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.

Languages

Arabic, English, French, German

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  • Free WiFi
  • Restaurant
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includes taxes & fees
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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 30 per night)
  • Valet parking on site (EUR 30 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 35 for adults and EUR 16 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • 24-hour gym
  • Full-service spa
  • Library
  • Sauna

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 70.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 35 for adults and EUR 16 for children
  • Airport shuttle fee: EUR 120 per vehicle (one-way)
  • Self parking fee: EUR 30 per night
  • Valet parking fee: EUR 30 per night
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 70.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This hotel is rated 5 stars.

Property is also known as

Hotel C. Jacob
Hotel Jacob
Hotel Louis C. Jacob
Hotel Louis C. Jacob Hamburg
Hotel Louis Jacob
Jacob C. Louis
Louis C. Jacob
Louis C. Jacob Hamburg
Louis C. Jacob Hotel
Louis Jacob Hotel
Hotel Louis c Jacob
Louis c Jacob Hotel
Hotel Louis C. Jacob Hotel
Hotel Louis C. Jacob Hamburg
Hotel Louis C. Jacob Hotel Hamburg

Frequently asked questions

How close is Hotel Louis C. Jacob to the airport?

Hotel Louis C. Jacob is 13.7 mi (33-min drive) away from the Hamburg Airport (HAM) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Louis C. Jacob?

As of Apr 18, 2025, prices found for a 1-night stay for 2 adults at Hotel Louis C. Jacob on Apr 28, 2025 start from $235.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Louis C. Jacob have an airport shuttle?

Hotel Louis C. Jacob offers an airport shuttle 24 hours a day, on request, for a charge of EUR 120 per vehicle, one-way.

How close is Hotel Louis C. Jacob to the beach?

This hotel is 2.3 mi (9-min drive) from Elbstrand and 2.3 mi (9-min drive) from Övelgönne. Don't forget your sunscreen!

Does Hotel Louis C. Jacob offer free breakfast?

Free breakfast isn’t provided at Hotel Louis C. Jacob, but buffet breakfast is offered for a fee of EUR 35 for adults and EUR 16 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Hotel Louis C. Jacob?

No, there is no casino at this hotel, but Casino Reeperbahn (11-min drive) and Casino Esplanade (14-min drive) are nearby.

What time is check-in at Hotel Louis C. Jacob?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Hotel Louis C. Jacob?

Free parking is not available at this hotel. Self parking is available for EUR 30 per night, and valet parking for EUR 30 per night.

Does Hotel Louis C. Jacob have a pool?

Hotel Louis C. Jacob does not have a pool.

Does Hotel Louis C. Jacob have a restaurant?

There are 2 onsite restaurants, offering options like French cuisine, ocean views, and al fresco dining.

Does Hotel Louis C. Jacob have a spa?

Pamper yourself with a day at Louis C. Jacobs Spa, where you can enjoy massages.

How close is Hotel Louis C. Jacob to downtown Hamburg?

Hotel Louis C. Jacob is 6.1 mi away from Hamburg.

Hotel Louis C. Jacob Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 276 out of 378 reviews
Rating 8 - Good. 55 out of 378 reviews
Rating 6 - Okay. 35 out of 378 reviews
Rating 4 - Poor. 7 out of 378 reviews
Rating 2 - Terrible. 5 out of 378 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Uri

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Sep 2024

10/10 Excellent

Panayiotis

Liked: Cleanliness, staff & service, property conditions & facilities
Overall excellent and comfortable stay in a good location with pleasant views of the Elbe. Service was 5 star. Would have prefered firmer pillows.
Stayed 2 nights in Aug 2024

6/10 Okay

Elisabeth

Stayed 1 night in Aug 2024

10/10 Excellent

Kristina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super great hotel

We had the best time at the hotel. Everyone was super friendly and the breakfast buffet was excellent
Stayed 2 nights in Jul 2024

4/10 Poor

Bo

Traveled with group
Liked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Asta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beatiful hotel
Stayed 1 night in May 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just one thing missing

This Hotel needs air conditioning in order to stay in business otherwise excellent
Stayed 1 night in Apr 2024

10/10 Excellent

Lania

Excellent patio and stay
Stayed 3 nights in Sep 2023

8/10 Good

Lesther

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful location and property

I've enjoyed this property once more. The terrace is wonderful, and the rooms are comfortable and spacious. With the change in temperature, it was a shame that the room had no A/C. My main complaint was the amount of mosquitoes that came into my room in one afternoon. It was unbearable.
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very special. It is located in a leafy, quiet and beautiful area outside the hustle and bustle of Hamburg. The room was huge, and beautifully decorated, on a lovely courtyard. The highlight is the Linden Terrace which looks out on the river. Stunning. Excellent food. Book the restaurant before you arrive as it gets full.
Stayed 2 nights in Jul 2022

8/10 Good

Siaw

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The view by the river Elba was fantastic. The breakfast was excellent. The property’s furniture was dated. We requested a twin bedded room in one of our 2 rooms at least a couple of months before arrival. The hotel responded by saying they would do their best to accommodate our request. On checking in, we were told our booking did not ask for twin bedded room. We would expect for a 5* hotel, this sort of request was not out of the ordinary. If there was nothing available , then they should have informed us when it was requested at the time or before arrival. The response at the check in desk was disappointing. After waiting for well over 45 minutes, we were eventually given a twin bedded room but in our opinion, we should not have to argue with the check in staff with our request. After all, a 5* hotel should be welcoming whatever it takes and not to cause unease with their guests particularly on the day of arrival. We did not expect this from Hotel Jacob!
Stayed 5 nights in Apr 2022

10/10 Excellent

Michael, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a wonderful, classic hotel stay. And the hotel Team are wunderbar!
Stayed 2 nights in Oct 2021

10/10 Excellent

Dan

Stayed 1 night in Jul 2021

6/10 Okay

Tom

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019

10/10 Excellent

Hillary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great classic hotel

Beautiful hotel and wonderful stay! The room was a little stuffy at night but apparently I didn’t realize I could open the windows. Lovely staff, will definitely be back!
Stayed 1 night in Sep 2019

6/10 Okay

Rene

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

A dramatic decline in service.

We have been staying at LCJ for 7 years and unfortunately seen a dramatic decline in the last few years. Most of the staff inc reception look like they don’t like working there giving a uneasy atmosphere. Lack of service staff available also meant you had to wait so long to order drinks in the outside area. On checking out there was no one available to help with the bags to the car resulting in us grabbing the porter trolley ourselves and wheeling it with our luggage past reception through the hotel with the staff just ignoring the situation. This would never of happened a few years ago...such a shame because it was an institution in Hamburg in when you stayed there you were made so welcome and it felt special.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 5 nights in Aug 2019

10/10 Excellent

Georg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great service. Located away from the city but if you are looking for a quiet place - this is it! The Airbus factory is across the river if you like aviation.
Stayed 3 nights in May 2019

8/10 Good

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful area, nice walking paths, bit remote from rest of city...
Stayed 1 night in May 2019

6/10 Okay

Graham

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Very disappointing unfortunately.

I was really looking forward to my stay at this hotel. Unfortunately it turned out to be spectacularly unimpressive. It's one of those places that believes it's own publicity but in my view fails to live up to it's own standards. The place is just too fussy. Before arrival I had been sent a voucher promising me a room upgrade. I definitely didn't get that upgrade. I'm not actually sure I even got the room I booked. The room was cold, the pillows were paper thin and the blackout curtains were not even big enough for the window they claimed to black out. Wifi is very poor. Fitness centre is too hot. To reach the room I had to use 3 lifts. Apparently I had a €10 food and beverage voucher at my disposal. The reception staff knocked €3.70 off my bill - the price of a bar of chocolate which according to the room service menu is €4.50. They also tried to bill me for 4 breakfasts when I had in fact eaten none. Yes, the place is comfortable and clean. Yes, the decor is tasteful and well presented, but overall this hotel is severely lacking in charm and comfort. There are very many hotels in the Hamburg area which are far better at giving guests what they want with the minimum of fuss than this hotel seems capable of doing. If you really must choose your pillow from a list including cherry stone, flax, horse hair etc. then be my guest but it's not for me I'm afraid. Me, I just want a medium-firm pillow, and the hotel I am in right now has provided exactly that. Without any pretence.
Stayed 4 nights in May 2019