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The Mill Hotel & Spa

3.0 star property
3-star spa hotel near Chester Zoo

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Photo gallery for The Mill Hotel & Spa

Exterior
Free daily full breakfast
Indoor pool
Lobby
Family Quadruple Room, 1 King Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available

Explore the area

Map
Milton Street, Chester, England, CH1 3NF
  • Chester Cathedral
    ‪9 min walk‬
  • Chester City Walls
    ‪10 min walk‬
  • Chester Racecourse
    ‪17 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪42 min drive‬

Room options

View all photos for Business Double Room, 1 King Bed

Business Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Business Double Room, 1 King Bed

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Double Room, 1 King Bed

Club Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Club Double Room, 1 King Bed

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Canal View

Deluxe Double Room, Canal View | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, Canal View

  • Canal view
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room, 1 Twin Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Single Room, 1 Twin Bed

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room, 2 Twin Beds

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, Balcony, Canal View

  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room, 1 Double Bed

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Cosy Double

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Chester

In Chester .Your stay at this Chester hotel places you within a 10-minute walk of Chester City Walls and Grosvenor Park. The Rows of Chester and Eastgate Clock are also within half a mile (1 km).

What's nearby

  • Grosvenor Park - 7 min walk - 0.4 miles
  • Chester Cathedral - 9 min walk - 0.5 miles
  • Chester City Walls - 10 min walk - 0.5 miles
  • Chester Racecourse - 17 min walk - 0.9 miles
  • Chester Zoo - 7 min drive - 3.7 miles

Getting around

  • Chester Station - 6 min walk
  • John Lennon Airport (LPL) - 42 min drive

Restaurants

  • ‪The Square Bottle (Wetherspoon) - ‬5 min walk
  • ‪Istanbul BBQ - ‬2 min walk
  • ‪The Old Harkers Arms - ‬3 min walk
  • ‪The Old Queens Head - ‬6 min walk
  • ‪The Cellar - ‬4 min walk

About this property

The Mill Hotel & Spa

3-star spa hotel near Chester Zoo
The Mill Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A sauna, spa services, and a terrace are also featured at the business-friendly The Mill Hotel & Spa. For a fee, parking is available.

This 3-star Chester hotel is smoke free.

  • 132 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Full breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • 1 conference room
The Mill Hotel & Spa offers 132 accommodations with irons/ironing boards and complimentary toiletries. Digital television is provided.

Bathrooms include shower/tub combinations. This Chester hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Italian, Russian, Spanish

Similar properties

Reception

Crowne Plaza Chester by IHG

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, 1,002 reviews
The price is $111
includes taxes & fees
$93 per night
Apr 21 - Apr 22
Crowne Plaza Chester by IHG

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 12 per day)

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 12.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Mill
Mill Chester
Mill Hotel
Mill Hotel Chester
Mill Hotel Spa
The Mill Hotel & Spa Hotel
The Mill Hotel & Spa Chester
The Mill Hotel & Spa Hotel Chester

Frequently asked questions

How close is The Mill Hotel & Spa to the airport?

The Mill Hotel & Spa is 10.1 mi (26-min drive) away from the Chester (CEG-Hawarden) airport, the closest popular airport to the property.

How much does it cost to stay at The Mill Hotel & Spa?

As of Apr 16, 2025, prices found for a 1-night stay for 2 adults at The Mill Hotel & Spa on Apr 25, 2025 start from $110.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Mill Hotel & Spa have an airport shuttle?

Airport shuttle services are not available at The Mill Hotel & Spa.

Does The Mill Hotel & Spa offer free breakfast?

The Mill Hotel & Spa offers free full breakfast every day from 7 AM to 10:00 AM.

Is there a casino at The Mill Hotel & Spa?

No, there is no casino at this hotel.

What time is check-in at The Mill Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: 6 AM.

Is there free parking at The Mill Hotel & Spa?

Free parking is not available at this hotel. Self parking is available for GBP 12.00 per day.

Does The Mill Hotel & Spa have a pool?

The Mill Hotel & Spa features an indoor pool.

Does The Mill Hotel & Spa have a restaurant?

Yes, there are 2 restaurants on site.

Does The Mill Hotel & Spa have a spa?

Pamper yourself with a day at The Mill Spa, where you can enjoy Swedish massages, body scrubs, and body wraps.

How close is The Mill Hotel & Spa to downtown Chester?

The Mill Hotel & Spa is 0.4 mi away from Chester.

The Mill Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1023 out of 1864 reviews
Rating 8 - Good. 576 out of 1864 reviews
Rating 6 - Okay. 195 out of 1864 reviews
Rating 4 - Poor. 44 out of 1864 reviews
Rating 2 - Terrible. 26 out of 1864 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Business traveler
A very enjoyable stay. The staff were all really helpful and the food was excellent. The swimming pool was lovely
Stayed 1 night in Jan 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

claire

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Lovely clean hotel have stayed there before disappointed with the room this time, small bathroom and unable to operate the shower it was way too hot. Toilet seat wouldn't stay up. Staff go above and beyond.
Stayed 1 night in Jan 2025

10/10 Excellent

Darran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Kirsty

Stayed 1 night in Jan 2025

10/10 Excellent

Kim

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice converted mill with some original features. Staff pleasant and polite.
Stayed 2 nights in Jan 2025

10/10 Excellent

craig

Liked: Staff & service, property conditions & facilities
Would definitely stay again close to all the shops really nice staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Decent clean room if a bit dated. Staff were polite but brisk. Breakfast was good but lacking variety. Basic fry up with bacon sausages eggs beans and hasbrowns. Greater fruit and healthy options would have been appreciated.
Stayed 1 night in Jan 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Ronnie

Business traveler
Liked: Staff & service
Disliked: Room comfort
Good all round place to stay. Lots of space, etc but the pillows were not good... all were rather hard. Anyway, everything else like the pool and amenities somehow outweigh this so i will stay there again.
Stayed 1 night in Jan 2025

6/10 Okay

Anthony

Disliked: Cleanliness, room comfort
Average - everything!!
It was okay, nothing special but nothing bad - just average. Breakfast was pretty good.
Stayed 1 night in Jan 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, good breakfast and parking 10-15 mins walk to city centre
Stayed 1 night in Dec 2024

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

CHARLES

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Paul

Disliked: Property conditions & facilities, room comfort
Wasn’t impressed, roomed had an overwhelming smell of paint, couldn’t turn the light on without the extractor making a ridiculously loud noise, and the room was tiny for a two night stay We’ve stayed before there an it was a loads better experience, breakfast is great though and love chester
Stayed 2 nights in Oct 2024

8/10 Good

Heather

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
First time we have stayed at the hotel and it’s safe to say we were not disappointed. Staff are very friendly, helpful, and welcoming and the hotel’s facilities are excellent. The breakfast is really good and there is plenty to choose from, also the free secure parking is excellent and an added bonus. The restaurant is excellent and they have some great offers on for residents, the hotel offered a New Year’s Eve party special which was a 3 course meal with a glass of Prosecco and was very well priced. Chester city centre is a 5 minute walk which is ideal and if you walk along the canal path there’s a great pub 3 minutes away called the Harkers Arms. We enjoyed the hotel that much we have already booked for New Year’s Eve this year and we can recommend this hotel highly. Also our room was cleaned every day with the towels replaced every day, all together we had a fantastic 3 nights and the staff were first class.
Stayed 3 nights in Dec 2024

8/10 Good

Julie

Traveled with group
New year and 60th birthday celebrations
We stayed for 4 nights over new year with friends and family as it was my husbands 60th birthday New Year’s Day we went to the New Year’s Eve gala and it was excellant the food was amazing as was the staff the only thing letting it down was the Disco very poor choice of music when he did get everyone dancing he would spoil it with a rubbish song and everyone would sit down a lot of other people we spoke to some who had been coming for years said the same even tho we kept making requests he didn’t play them otherwise a great evening
Stayed 3 nights in Dec 2024

10/10 Excellent

Kay

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New years eve
Was amazing night, food everything lovely staff
Stayed 1 night in Dec 2024

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service
New year stay
The Hotel is a fabulous stay , staff work hard to make it an exceptional experience around the building it is clean modern and cosy....our room unfortunately was really dated and not great to stay in especially for 3 night's which let our experience down and it would be nice for a refurbishment to take place as some area's we're lovely and modern. With the Hotel busy for new year we didn't address this and the overall experience made up for it .
Stayed 2 nights in Dec 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Year at The Mill Chester
Stayed over the new year. As always the service we received was excellent. Had breakfast every morning and it was always hot and we were served with a smile. The party night for New Year’s Eve was amazing, along with the food and the service from all of the staff. Thank you all so much.
Stayed 3 nights in Dec 2024